1664 questions
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Sound disappeared

Are there any chances to solve this problem using Auslogics products? Guess, none.
513 views
Feb 13, 2022 at 01:13 PM
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Ads

I have ads turned OFF in General settings, however an ad pops up everytime after a defrag is completed wanting me to purchase Boostspeed 12. An ad also pops up when I open the program. How do I get rid of these ads since I have purchased this pro version?
They are very annoying and they cover up my scan results after defrag is completed.


Note: I have also turned off all tray notifications in General Settings and I am still getting these pop ups. Please fix.

Thank you


506 views
Feb 12, 2022 at 06:07 PM
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Malware

Does your program detect Malware? I have been getting the blue screen of death and the reason listed is

System Service Exception

What failed: Dot 4 sys
561 views
Feb 09, 2022 at 10:11 PM
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pictures

After installing BOOTSPEED 12 and doinG a full scan THE PICTURES IN MY PICTURE FOLDER VANISHED FROM MYCOMPUTER
any idea were can I find them
Local disk (c)>users>cocon>Pictures (folders are empty)
501 views
Feb 09, 2022 at 01:44 PM
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Disk Drill 4.1.551.0

Estoy intentando desinstalar esta aplicacion, que ralentiza mi PC, y no lo consigo. Agradeceria sus instrucciones y comentarios.
Me estoy iniciando con su BOOSTSPEED y me parecen excelentes todas las soluciones que ofrece.

Gracias anticipadas y un saludo.

Carlos Martinez
850 views
Feb 07, 2022 at 05:45 PM
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Activate Pro Version

Pro Version cannot be activate on Windows 11 insider preview Build 22543.rs_prerelease.220122-2315.
544 views
Feb 07, 2022 at 08:37 AM
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files

I have tried all the solutions I have gotten from the net, all the videos from youtube and still cannot crete new folders on my desk. The new folder icon is not responding

Thank you for any help
428 views
Feb 07, 2022 at 02:16 AM
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Майкрософт офис

После использования Auslogics перестали открываться файлы ексель хотя вордоские файлы продолжают открываться.
490 views
Feb 06, 2022 at 05:11 PM
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Popups

How do I dasable the advertising popups in Boost Speed 12? I already own some of your products and don't want to be bothered with the advertising.

Also, when do you plan to have the problem with Boost Speed Pro resolved what it asks me if I want to activate the Pro version when I already have it?

Also, your subcategory required field above is not appropriate.
480 views
Feb 06, 2022 at 03:37 PM
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Boot Vorgang

der boot vorgang ist defekt und funktioniert nicht
454 views
Feb 06, 2022 at 07:33 AM
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504 Auslogics files designated as Malware

504 Auslogics file were identified by Malwarebytes as being potential Malware.
How can that be? Does Auslogics provide unsafe software?
Please remedy now!

File attached for your review
548 views
Feb 05, 2022 at 11:36 AM
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0ne drive

Is there a way i can add my one drive files in to be scanned by the duplicate file finder tool? as 90% of my files/ photos are saved on one drive amd when it scans it doesnt scan it.
635 views
Feb 03, 2022 at 08:47 PM
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не могу обновить ауслогик

почему не могу обновить программу ауслогик ?
488 views
Feb 03, 2022 at 09:10 AM
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not fixed or empty registry keys

Registety Cleaner 9 finds missing keys and missing files that do nor exist when I try to locate them in regedit?
408 views
Feb 03, 2022 at 01:17 AM
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Green Buttons asking to activate pro version

I have the Pro Version. When I click on Help/About the window confirms that. Why to I have a green button on every screen asking me to activate the Pro Version. I even hit the button and it confirms I have the Pro and the green buttons persist. Help.
527 views
Feb 01, 2022 at 12:42 AM
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Integrator.exe failures

Hi, I was currently using Boostspeed12 daily until last week when I got the message that Integrator.exe failed, I have reverted to Boostspeed11 which still seems to work although it is limited compared to 12. When will this problem in 12 be corrected?
649 views
Jan 31, 2022 at 12:45 PM
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После обновления сетевого драйвера пропадает сетевое подключение

Добрый день. Программа рекомендует обновить сетевой драйвер, но, если я выполняю обновление, то у меня пропадает сетевое подключение. Что посоветутете делать в этой и подобных ситуациях? Речь идет про INTEL 82579V Gigabit и INTEL 82574L Gigabit
511 views
Jan 31, 2022 at 09:33 AM
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Desktop INI

How do I use Boost speed 12 to get rid of this issue where Notebook opens at start up with

[.ShellClassInfo]
LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787
509 views
Jan 30, 2022 at 04:06 PM
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key not working.

The following two keys of my Dell Inspiron laptop is not workin ;
1) 'Delete' key
2) 'Down arrow' key.

My laptop's system drive is 'C', one of the system folder in drive 'C' is occupying too much of space. I am pretty sure that there are plenty of unnecessary data and file. How can I find which one to keep and which one to delete, pls advice.
492 views
Jan 30, 2022 at 03:14 PM
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"Location servises managed by your organization"

I need to fix this. Want to be able locate my laptop in case it gets loss
455 views
Jan 30, 2022 at 05:26 AM
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Windows Update Failed

There were problems installing some updates, but we'll try again later.
2020-03 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4541335) - Error 0x800f081f
How to solve this problem?
1073 views
Apr 02, 2020 at 02:09 PM
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Auslogics Notice: High System Resource Usage Detected"

I continue get an Auslogics Notice when signing on to my computer which reads: "High System Resource Usage Detaected... you may experience extreme PC slowdown". Is there anything I can do to alleviate this warning? If so, what can I do and how do I do it. Thank you for responding.

1073 views
Jan 14, 2021 at 07:02 PM
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Edge

How can I get rid of the edge browser starting up every time I click on Auslogics programs. I use google chrome and I will prefer that one in the future..?

1072 views
Aug 03, 2020 at 07:29 PM
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PC Randomly Resarts

My PC keeps restarting radomly. Some days its fine normaly while gaming. I went online and saw that your website said it could fix it. After following the steps i still have the issue.

Please can you help

1071 views
Apr 12, 2020 at 01:07 PM
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first display has unwanted text on it

recently when I start my computer the display show a list of system information on the right side of screen. It does not appear on subeuent pages. I can not get rid of it or find the dourse

1071 views
Feb 16, 2020 at 06:17 PM
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Bateria

Con el App de AUSLOGICS BOOSTSPEED 11, hice una optimización, sobre la bateria para que cargue unicamente hasta el 90% quisiera poder modificar esto pero no se en que parte lo puedo hacer, gracias
1069 views
Sep 11, 2020 at 04:06 PM
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no sound, drivers not there

Hi! I've used boostspeed for maybe a year or so, and recently driver updater. Somewhere since driver updater my computer has been off. Also, it should be mentioned that my computer will no longer even work with driver updater. Driver updater turned my computer into a nonfunctional brick, that couldn't even get past boot up. It took me a long time to reset it back to where it was. The driver updater program no longer works on my computer. I tried running it 10 times, each time driver updater program crashes and sends you guys a report.

Somewhere in there something uninstalled my "conexant and real hd audio drivers." Sounds simple enough for me to just go download and reinstall, but ive done that several times and they never show up. I have tried manually downloading and installing, and also let HP installer attempt to install the drivers. But they still don't even show up anywhere on my computer, not on C drive, not under "conexant" file (where there is just USB driver).

I have tried doing system restore like 4 times to put the computer back to an earlier date (when my audio still worked), still no drivers show up. Even my computer will say after the attempted restore point process, "failed to restore system."

So my computer has audio via bluetooth, but not through the headphone jack line in or the laptop speakers. I work in audio and video, so this is an issue. I am literally 3 days late in completing my video projects because i get get sound on this laptop... and getting sound via bluetooth won't cut it with the delay and wrong speaker connections.

I have somewhere in the neighborhood of 100+ apps that i've installed on my computer for video and audio, software keys, licensing programs, etc... amongst others. It took me around 2 weeks to install all of those. I do not want to have to do a complete reinstall of windows to get this my computer to work. Can you please help me figure out what I need to do to get this thing fixed? Any help is appreciated!
1069 views
Mar 26, 2021 at 10:52 PM
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Installation error message

Now and then when I try to install something I get the error message in the sample pop up. I need this sorting out as I have tried many things to get rid of it to no avail. I do not even know what it is asking for. It claims is on another disk does it mean disk or harddrive? I am installing things on an extension drive as my C: is full. are there files on C: that it needs to install and maybe that is why it is asking me. Can I duplicate those files so that it can use the extension drive?
This message prevents me from installing certain programs that I need so like I said I need the relevant files that it is asking me for.
1068 views
Jul 07, 2020 at 04:16 AM
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ripristino impostazione privacy per inviare dati

Buongiorno, non trovo piu le impostazioni per ripristinare la privacy di windows in quanto inseder volevo inviare i dati a microsoft.

grazie
saluti
1066 views
Mar 23, 2020 at 10:04 AM
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I can no longer get Windows Updates

My desktop PC can no longer receive Windows 10 updates.

Below is the error message that has come up over and over again, for the past 2 months:

2020-06 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4560960)
Status: Download error - 0x800700c1

Currently, I have Windows 10 Home (64-bit) v. 1909, build. 18363.720.

I also have another computer (a laptop) with Windows 10 Home (64-bit) and all the Windows 10 updates have worked fine, including the latest "May v.2004" update.

Can you help me with my desktop computer? I'd like to be able to continue installing new Windows updates on it.

Thank you.

Myron Achtman (Canada)

1065 views
Jun 15, 2020 at 07:06 PM
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Auslogics Driver Updater 1.23.0.2

Уже не первый раз встроенный антивирус Windows 10 "ругается" на программу, после чего удаляет DriverUpdaterHelper.dll, выдаёт код ошибки 0х0000007Е, и просит переустановить программу. А сейчас при попытке загрузки сетапа с вашего сайте пишет, что она содержит вредоносную программу. Пожалуйста, подскажите, как мне решить данную проблему, чтобы на будущее я с ней не сталкивался? Форма техподдержки непосредственно по вашим программам не работает ни через Мозиллу, ни через Хром, сообщения не отправляются, поэтому пишу здесь. Пожалуйста, сбросьте мой счётчик бесплатных вопросов.
1065 views
Apr 02, 2020 at 01:36 PM
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Microphone not working

In optimizing, cleaning, scanning or whatever, my computer (Surface Pro3) has lost its microphone. It won't even allow me to troubleshoot it indicating sometimes that I don't have sufficient privileges though I am the adminstrator.

What happened?

And, more importantly, how do I fix it?
1065 views
Jul 29, 2020 at 08:25 PM
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Defender not working

My Windows Defender is disabled, greyed out in the windows features window; I can't start it back up and when I try to open it, I get an error message saying I need a new app to open windows defender. Why isn't my Windows Defender opening up or working at all?

1065 views
Mar 01, 2020 at 12:32 PM
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Driver Update Stuck

When scanning with the Driver Updater application it stops when scanning the Alienware Command Center Win32 Component Device. It has been sitting there for over 20 minutes.

1064 views
May 21, 2021 at 04:02 PM
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Printer does not print...

Greetings,
After installing your product software, my HP Office Jet Pro 9010 series PCL-3 stopped printing.
Although the printer is wireless connected. The PC sees the printer. HP diagnostics says that the printer is working and connected.
So everything as far as I can observe is connected and working.

When I click the print button in WORD, the printer goes through its process, makes all the clicking sounds and it just stops without printing. I looked at the printer queue and the document loads, then it disappears from the queue and nothing happens.
The printer quiets down and stops dead. Although the printer is connected and on.

By the way, I have a 2 laptops also connected to the printer by WIFI. These laptops do not have your software installed on them. When I print from them, the printer works. So, I know that the printer is working correctly. Besides, it's new!

Thank you... hope you can help...
Al Sosa
1063 views
Mar 25, 2021 at 01:02 PM
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Chrome isn't in Volume Mixer, Windows 10

Just starting today, YouTube, while in Google Chrome with Windows 10, won't play audio. It says the site isn't muted, as well as the browser saying that it allows audio to be played from YouTube. I checked the Volume Mixer, and Chrome won't show up at all.

Any tips/suggestions to get the browser back to Volume mixer?
1062 views
Oct 01, 2019 at 03:05 AM
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モニター画面が操作中に何回も、すぐ真っ暗になります。

本日より、スクリーンセーバーのセッティングと違う動きで画面が1分位で真っ暗になります。マウスを動かしたり、エンターキーを押すと元の画面に戻ります。
なにかこのソフトがよかれと思ってそういう動作をしているのかもしれないと思いメールを書きました。
余りに頻繁に画面が暗くなるので、今もzoomで会議をしておりましたが、何回もマウス、エンターキーの操作をしなければならなかったので煩わしく思い、解除できればと思いメールしました。

因みに、電源操作も全て解除し、なしの状態にしております。

以上宜しくお願いします。

佐藤光則  hsny7743@uranus.dti.ne.jp
1060 views
Jun 24, 2021 at 07:08 AM
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software is slow

Hi

How do I increase memory resources to a particular progam/software using auslogics

1059 views
Feb 27, 2020 at 05:50 PM
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disk

New for this past week: upon boot up, before opening, screen gives me option of "checking disk" before start up. If I choose not to, I'm to press any keyboard letter within 8 seconds. When I reject option by pressing letter, message disappears and computer opens normally. I've done all the disk checks and cleaning multiple times.
What's this all about?
Thanks, Mark

1057 views
Apr 08, 2020 at 04:14 PM
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Installation audio realtek

Bonjour,

A chaque recherche de mise a jour sous windows, les mêmes fichiers se réinstalle systématiquement.
Conserne pilotes audio (realtek)

Cordialement,
Denis Schmitt
1056 views
Jul 01, 2020 at 07:23 PM