1897 questions

empty folder cleaner

Is it ok to delete the files listed after running the cleaner?
700 views
Apr 28, 2023 at 09:30 AM

Eratic mouse

I have just installed a new Microsoft wireless "Comfort" keyboard an mouse.Now the mouse jumps all over the screen all the time.
I have almost no control over the positioing of the pointer. Can you help?
715 views
Apr 25, 2023 at 07:17 PM

BoostSpeed11でスキャン、不具合解決をするとGoogleDriveが終了する

お世話になります。
BoostSpeed11のダッシュボードからスキャン、表示された問題を解決すると、インストールされている「GoogleDrive」が終了します。

割り当ててある仮想ドライブも消え、タスクバーのアイコンも消えてGoogleDriveが機能しません。GoogleDriveの再起動も出来ません。
GoogleDriveが終了した時点でGoogleDriveアプリのプログラム自体は削除されないので、
コントロールパネル、プログラムと機能から削除→再起動→ログイン→再インストールが必要になります。

GoogleDriveのインストールフォルダや関連すると思われるレジストリをスキャン対象から除外しましたが、この問題は解決しません。

何か良い方法があれば教えて下さい。
以上、よろしくお願いします。

653 views
Apr 25, 2023 at 02:44 AM

Clearing Privacy History issues

Every day, I start the day, running Advanced System Care, then Glary Utilities, then WiseCare 365, then Auslogics Bootspeed 13, the I reboot and then run ASC again. I have been doing this now, daily, for over 3 years (updating as they are made public). 1st run of ASC... I find privacy issues and then delete them. With Glary's... I run (in Advanced) their "Erase history" under "Privacy" multiple times until I get "Zero" issues found (sometimes up to 15 times to get a zero response). Then I run WiseCare, multipl times (usually around 6 times (main page) and then Under "System Cleaner" I usually only run each section once... sometimes though I run the "Advanced Cleaner" a few times, each time returning a different number of files found and cleaned... but never getting a "zero" found result. NEXT is Auslogics Bootspeed 13 (AB13) I run the main screen, cure the findings... and then I run the "privacy" scan again... and I have done this up to 30 times in a row. The important thing hereis... each time returns a number of files found that is different than the previous time AND there is no pattern to the numbers returned either!

Looking at the past, the Neuroquila virus (circa around 1995) was the first (as far as I know) "polymorphing" virus. It created a "sacrificial virus" to "feed" any existing antivirus program on a machine so that while the antivirus was repairing the created virus the real virus could then attack the antivirus, making it, in the future, always retrun a "no virus found" message to the user. Next, as I recall... comes the concept of "nesting" where when you remove one thing another is created as that one is eliminated.

the above are just 2 examples of why I could be getting the results, daily, that I get BUT... I have stopped these programs after just doing an initial run of each and I have, many, many times stopped them short of doing an all out cleaning and I have done many "all out cleanings" (where I run each program multiple times) and there is a large difference in my end performance of the machine. PS... I do this on all 3 of the machines I have running and NO... I am not making money with my computers... I am a 71 year old man who's retired and od this for cheap thrills and to prove I haven't yet lost my sanity... thank you very much.

Sooooo.... I'd like to buy your program... but only if there's a component in it that let's me state how many times each component within it will run before it stops running.... cause sitting here and re-running these programs for over an hour everyday... just to keep my computer operating at a decent speed (2-I.7... 16 GB Mem, 500 GB SSD, 1- I.5 ... 16GB Mem, 500 GB SSD).

What I want is something I can configure to run multiple passes of the different compnents within your software so I can set it and then go do something else while it scours, re-scourts and rescours again as many times as I want it to.

Cool?
853 views
Apr 24, 2023 at 01:11 PM

BoostSpeed 13 Ansehen der Ergebnisse

Warum kann ich bei BoostSpeed die Ergebnisse nicht lesen? Sowie ich auf "Die Reparatur abgeschlossen. Klicken Sioe hier um die Ergebnisse anzusehen" drücke, verschwindet alles. Ich konne bishe keine Ergenisse mir ansehen.
Im Voraus vielen Dank!!

Regards Hans
639 views
Apr 23, 2023 at 09:44 AM

Notification about cleaning browser cache

Hi,

I get notifications that I need to clear my browser cache.
What is the best action to do so in Boostspeed 13?

560 views
Apr 21, 2023 at 01:46 PM

Windows 11 update not recommended for my configuration

Hello! My question is this - Why my configuration is not good enough for Windows 11? Relating to the windows update message.
The hardware is not good enough maybe?
715 views
Apr 21, 2023 at 12:22 PM

how to delete advertisement

Hello

So many advertisement appear when I access the web site. I cannot concentrate on reading because of this. I appreciate if you tell me how to solve this problem.

Thank you.
855 views
Apr 21, 2023 at 10:09 AM

Is my subscription good for another device?

How many devices are covered by my subscription?

I have another laptop that I want this service on.

Guy Veasey

596 views
Apr 20, 2023 at 12:49 AM

Avira completly mess up my whole computer

Hello,

Thanks for your software, it looks great.

I am in a terrible position, Avira made a smart scan and update " windows 11 22H2 " register file while I was on windows 10.

It broke my whole OS, now I am on windows 11, I hate it. But at least I got internet back, even if my processor is still at 80% while nothing is happening.

I have to much configuration on my software (audio, advanced date management), and have a lot of work to do this week for clients. I can't just wipe my whole system it will take me at least 40 hours to reconfigure everything to be able to work.

I just found your services while comparing on internet what could help me.

I can pay for a paid plan buy I just need help fixing my register and my OS back even if windows 11 is just hell....

I don't know what to do, i suppose there is no way back, my last snapchot was 2 month ago which is way to far.

715 views
Apr 19, 2023 at 01:35 AM

Cannot Start Microsoft Outlook. Cannot open the Outlook window.

Hi there,
I was in the middle of deleting one of the 5 email addresses in my Microsoft Outlook and the laptop stopped (or this Outlook application) stopped responding for over 5 minutes so I "ENDED" the process.

Since then I keep getting this Outlook error.

I have tried the Office repair utility.
I have tried restarts.
I have your software (paid version) on my laptop but am unsure whether there is a restore point I can get to that will enable me to get Outlook going again.

Help please :)
749 views
Apr 16, 2023 at 07:42 AM

Зависание системы

Здравствуйте! После того, как установил файл подкачки на свой SSD диск(400, 2048) стала очень плохо работатать система и всё начало лагать. "Системные прерывания" ни с того, ни с сего стали нагружать систему, как и Antimalware Service Exucutable(до этого системные прерывания не вылезали в диспетчере задач, или по крайней мере я это не замечал. А о ASE я знаю) Было подозрения на майнер, так как процессор стал грузиться на 100%(даже сейчас он скачет с 90% до 40%), но когда я проверил всё через Dr. Web и ваше приложение это ничего не показало. Turbo Boost отключён .Помогите пожалуйста!
598 views
Apr 16, 2023 at 05:31 AM

chrome

my chrome video is not working
635 views
Apr 15, 2023 at 05:49 AM

Not Responding

What causes 'not responding'whether It is browsers not responding or more commonly, file folders not responding and crashing my computer but not my browsers.
631 views
Apr 14, 2023 at 11:04 PM

Licence Auslogics

Bonjour, je suis client chez vous depuis plusieurs années, si je prends la licence pro, aurais je la totalité de votre logiciel avec bien sur la défraguementation des disque SSD? ... Merci pour votre réponse.
Salutations cordiales.
André
627 views
Apr 14, 2023 at 09:49 AM

battery life

How can I extend the battery life?
651 views
Apr 14, 2023 at 07:47 AM

Win 11 , Updateannahme

Ich habe zwei Win11 Update die von meinem PC nicht angenommen werden. Wie kann ich diese löschen?

2023-04 Kumulatives Update für Windows 11 für x64-basierte Systeme (KB5025224)

2023-02 Kumulatives Update für .NET Framework 3.5, 4.8 und 4.8.1 für Windows 11 für x64 ((KB5022730))
727 views
Apr 12, 2023 at 12:02 PM

Condition of SSD

What does "Parameter in poor condition and requires attention' mean and how do I fix it please? Cheers, James
685 views
Apr 05, 2023 at 03:12 PM

slow start

Bootspeed is very slow to open on my pc.
632 views
Apr 05, 2023 at 02:53 PM

BoostSpeed reading errors

On the bottom strip of the main display on BoostSpeed there are alternating displays of some statistics for CPU HDD NET and RAM. All of these consistently show 0%. Why are they not reading?
Also I frequently get a pop-up suggeting I clear my browser cache because it contains anywhere from 23 to 46 TERABYTES of data. This is odd because I have only 3 TB of available storage on this machine.
625 views
Apr 05, 2023 at 12:18 PM

Bluetooth keyboard pairing problem


Hello,



When pairing the device, the system and Bluetooth recognizes it, but NO WINDOW APPEARS to enter the pairing code.



I have tried it several times, but always with the same result. The device I want to connect is a MX KEEYS MINI keyboard. My system is Windows 10 LTSC 2019.



The technical service of the keyboard manufacturer (Logitech) has not been able to give me a solution.



Thank you in advance for your help, I remain at your disposal for any additional information that could be useful to you.

307 views
Jul 12, 2024 at 05:01 PM

firefox issue

each time i open Firefox it appears accordinig to TASK MANAGER
that anywhere from 12-20 instances of Firefox are running which consume
CPU & MEMORY resources s;lowing down my entire operation

How can i correct this & eliminate more than 1 instance of FF opening & running ?

thank you

305 views
Jul 23, 2024 at 10:29 PM

Default browser issues

I set Chrome as Windows 11 default browser and Google as search engine Microsoft keeps changing broweser to Edge & Bing.

Can Auslogic Registry Cleaner detect and fix such unauthorised changes?
304 views
Jul 10, 2024 at 04:47 PM

Autodesk Software

i had installed Autodesk Software on my computer and it didnt install well due to licence patching. I unistalled the software and tried to reinstall but the software wouldnt install.

i then purchased Auslogics Boostspeed 13 with the hope thta it will help me with removing all possible traces of the software but its not helping

297 views
Jun 27, 2024 at 07:49 PM

Apple compatible tools?

Will there ever be an Apple tool?

292 views
Jul 08, 2024 at 06:49 PM

Mon PC géle fige

BOnjour

Windows plante mantenant régulièrement, alors que cela n'arrivait jamais avant. Pourquoi ?
283 views
Aug 02, 2024 at 12:37 AM

Optimización de la memotria Ram

Hola, me pueden ayudar a configurar la optimización de la memotria Ram de mi PC con BootSpeed 13?
Gracias
282 views
Jul 23, 2024 at 03:32 PM

Conflict

Does this program conflict with Advanced System Repar?
273 views
Jul 28, 2024 at 05:23 AM

Función comprobada??

QUE HACE EXACTAMENTE ESTE SOFTWARE??
272 views
Jul 21, 2024 at 03:39 AM

Wi-Fi Connection Issue with 802.11N Adapter

Dear Auslogics Support,



I am facing a significant problem with my computer's Wi-Fi connection, and I would appreciate your assistance.



Problem Details:

My computer's Wi-Fi adapter is 802.11N.
My computer connects to my phone's Wi-Fi hotspot without any issues, but it cannot connect to my home Wi-Fi network (Airtel broadband).


The error message I receive is "Can’t connect to this network" when attempting to connect to my home Wi-Fi.


Three days ago, it connected to the home Wi-Fi for a short time, but I received a warning stating that my Wi-Fi network uses an older security standard that’s being phased out. After following some troubleshooting steps from YouTube, I am no longer able to connect at all to my home Wi-Fi.

My other devices (phones, etc.) connect to the home Wi-Fi without any issues, and my Wi-Fi dongle works fine when connecting to my phone’s hotspot.


Steps I’ve Already Taken:

Resetting my network settings.
Flushing the DNS and resetting Winsock.
Attempted various fixes from online tutorials but none have worked so far.
Could you please help me diagnose and resolve this issue so I can connect to my home Wi-Fi?

Thank you for your support.

259 views
Sep 13, 2024 at 04:23 AM

transfer from pc windows7 to pc windows11

hi

can you tell me the quickest way to transfer all hard drive data from one pc to another
255 views
Jul 30, 2024 at 01:52 AM

emergency shutdown laptop

Добрый день, такая проблема: ноутбук экстренно выключается при работе в некоторых приложениях, не думаю что это из-за перегрева поскольку AIDA64 показывает температуру в пределах нормы. Какие ещё могут быть причины и способы их исправления?

Good afternoon, such a problem: the laptop turns off urgently when working in some applications, I don't think this is due to overheating, since AIDA64 shows the temperature within the normal range. What other reasons can there be and how to fix them?
230 views
Aug 17, 2024 at 07:32 PM

compatable

can i use boost speed on my apple ipad? is it compatable
227 views
Aug 16, 2024 at 06:50 PM

Windows update crashes my computer

Windows update crashes my PC when I try to update it. It will start to download and fail at a certain point, around 7% DL. sometimes it will fully download, but will crash upon install. every time indicating it's rolling back to the previous version. I have Aura for VPN and anti-virus, but it never interfered before. This is now happening on 3 of my machines, and I'm at an absolute loss. The windows update troubleshooter also yields zero results.
218 views
Aug 09, 2024 at 07:22 PM

Camera is not detected

Why might my cameras not be detected since install?
218 views
Aug 20, 2024 at 07:58 AM

Microsoft programs not responding

How do I fix Microsoft not responding error? this applies to any MS program I open eg Excel, Word, Edge etc. I have tried many different suggestions from the web. What I really need is a definitive answer.
216 views
Aug 23, 2024 at 01:55 PM

Back Button Hijack?

Hello! Today my screen flickered and I couldn't use any browsers, I've tried chrome, firefox, edge, opera. It opens and when I try to click a link, it just goes back to the prevous screen. I can't even get your update from the link inthe app. it takes me to your site and when I click on update, it just does nothing. I can't do a search or click a bookmark.
I'm on windows 10 Pro.
I tried a system restore from your app and it failed with an error about the restore point was damaged.%programfiles%\windowsapps
AppxStaging.
So I tried it within windows. same errors.
I can't do anything that involves a browser.
I did a scan with malwarebytes, found nothing.
Not sure how to fix this.
213 views
Aug 10, 2024 at 01:01 AM

Disabling a deleted App

Hello,

How do I disable and uninstall an already deleted app from my laptop? I made the mistake of deleting the app when I should have uninstalled it. I've followed every instruction from Youtube. I downloaded BoostSpeed and cleaned up some registry files with the app's name. The App's name is FineShare FineCam. It still appears on Chrome as a virtual camera option. The app does not appear under ''Uninstall Manager''.
212 views
Aug 20, 2024 at 11:48 PM