1898 questions

I want to remove the arrows on the deskyop icons

I want to remove the arrows on the deskyop icons, see the enclosed picture

Tony Bell
1080 views
Apr 28, 2021 at 12:04 PM

My dispay turned pink

Hello, my display turned pink. I wonder if it is due to Auslogics activity. Can u help me resolve this? I am using Asus Laptop X505Z
1245 views
Apr 26, 2021 at 03:07 AM

Orphaned Print Spooler Files

I have two Dymo Turbo 450 label printers. A recent Windows 10 update caused them to print blank labels. Dymo wrote new software to address the issue. When I installed the new software, my printers stopped working entirely. I blamed the new software and tried innumerable ways to fix the issue to no avail. What it turned out to be was a couple of orphaned files in their print spooler folder. I stopped the spooler, deleted the files, restarted the spooler, and all works well. Can you add that item to your software, i.e. check and remove orphaned files in the print spooler folders?
879 views
Apr 25, 2021 at 07:46 AM

Disk Defrag

Why does Auslogics Boostspeed 12 recommend doing an SSD defrag when all the experts say that an SSD drive should not be optimized because it decreases it's life span?

1336 views
Apr 23, 2021 at 12:39 PM

windows update slows startups

does this software boostspeed 12 fix the latest update from Microsoft? the 20h k -something that makes startups a lot slower. thanks
1277 views
Apr 22, 2021 at 02:20 AM

DNS SERVER NOT WORKING

TROUBLE shoot then it say configeration correct but have dns server not responding and not getting the speed of 400mb I'm paying for.
1174 views
Apr 21, 2021 at 09:13 PM

Super slow opening of files and folders

Hi hope all is well with you!!
For the last week I am having issues opening any file or folder. It seems like it takes a minute or 2 for them to open. It is driving me nuts.
I have tried most of the items in https://windowsreport.com/file-explorer-slow-windows-10/ with no effect.
Anything you may provide would be appreciated!
Thank you
Robert
1304 views
Apr 21, 2021 at 08:33 PM

no responcive pc

after a couple of min from when i boot the pc up and it loads into window 10 the system. become un responsive and take for ever to open anything. there is no virus or malware that i can see or detected.
926 views
Apr 21, 2021 at 04:11 PM

not letting me login

"Something went wrong. Your account might not have been added."
1649 views
Apr 20, 2021 at 10:54 PM

XLStartホルダーの中のファイルが勝手に削除されてしまう。

XLStartホルダーに入れてあるユーザー定義関数のファイルが毎回削除されてしまいます。これを防ぐにはどうすればいいでしょうか。
1091 views
Apr 19, 2021 at 11:52 PM

Браузер Opera

После сканирования удаляет все пароли как отключить

979 views
Apr 19, 2021 at 05:41 AM

Windows 10 Update Error Code 0x80070bc9

I haven't been able to update my Laptop running Windows 10 to the most recent update (sent in April 2021). I get an error Windows 10 Update Error Code 0x80070bc9 ... But I used the Windows Troubleshooter in Windows to try and fix it but was unsuccessful.

Do you have a tool to address this and repair Windows Update software or whatever is wrong?

1276 views
Apr 18, 2021 at 03:31 PM

Thumbnail files disappear

After run the Scan and optimize the windows, I found the thumbnail cache files were disappear. How can I recover?
Because I waste much time to open and preview the photos and video thumbnail in Windows Explorer.
And how can I prevent the BoostSpeed delete my thumbnail cache files in my Windows 10 in the future?
Thank you very much!
1298 views
Apr 18, 2021 at 08:15 AM

Оптимизация и дефрагментация

В чем коротко отличие оптимизации от дефрагментации HDD ?

1095 views
Apr 17, 2021 at 05:57 PM

Проблема с HDD диском

Доброго времени суток. у меня случается проблема с жестким диском (seagate barracuda 1TB), при работе прогрмм находяшихся в нем, он часто вылетает. Замена сата порта и сата кабеля не помогает. Диск относил в сервес центр, говорят исправен. Помогает только ваша программа Auslogics boostSpeed, но помогает где то только на месяц пользования компьютером. Что мне делать?
947 views
Apr 17, 2021 at 09:25 AM

Compare configuration changes in boostspeed

I have your software in three computers as the license allows, but I can't find how to compare configuration between them, specially in the custom scan and clean for boostspeed. For example in one computer my login screen still shows the photo microsoft chooses, but on the other it doesn't. Maybe you have that in a config or xml file. It may be good to be able to compare.

Regards,
Paul

1407 views
Apr 16, 2021 at 07:48 PM

Missing Printer Driver in Device Manager

Hello-

I'm not sure if this was the cause after running scans, but the 'Printer Driver' listed in the Device Manager has disaapeared. How to I get it back? I tried reinstalling the HP drivers the Printer Driver listed is still not there. I have 'Image Devices' listed with the HP Scanner driver listed (but nothing else). I have attached a pix of my Device Manager.

Thank you

Steven
1204 views
Apr 16, 2021 at 11:14 AM

MSFS e Windows10 PRO

Hi, I own BS12 on two pCs. One PC I use only with gaming apps and the other and I use it exclusively for home, online and with the web. BS12 on pc where I don't play works great. BS12 that works on the pc where I play and in particular with Microsoft FlightSimulator, BS12 after thorough cleaning tends to get your PC blocked. I tried to exclude gaming apps but apparently windows is tightly connected. I had to reinstall windows 10 pro. In my opinion, it also depends on the Deep-Clean function and Empty Folders Cleanup. I can't use these two functions. On the pc where I play I am not satisfied! On the pc I use for all other functions is OK. Tips?
1075 views
Apr 15, 2021 at 08:12 AM

Running a scan

When I run a scan to clear disk space it always gets stuck at the same point for 30 - 45 minutes.

Unused application files

C\windows\software distribution\datastore\logs\edbtmp.log

Could you help me resolve pleaase.

1073 views
Apr 14, 2021 at 08:05 AM

lins aus newslettern u.ä. gehen nicht mher

Boostspeed scheint alle links aus nwslettern u.ä. deaktiviert zu haben - ich kann so nicht mehr arbeiten. Wie reparieren?
308 views
Aug 13, 2024 at 12:44 PM

firefox issue

each time i open Firefox it appears accordinig to TASK MANAGER
that anywhere from 12-20 instances of Firefox are running which consume
CPU & MEMORY resources s;lowing down my entire operation

How can i correct this & eliminate more than 1 instance of FF opening & running ?

thank you

305 views
Jul 23, 2024 at 10:29 PM

Default browser issues

I set Chrome as Windows 11 default browser and Google as search engine Microsoft keeps changing broweser to Edge & Bing.

Can Auslogic Registry Cleaner detect and fix such unauthorised changes?
304 views
Jul 10, 2024 at 04:47 PM

Autodesk Software

i had installed Autodesk Software on my computer and it didnt install well due to licence patching. I unistalled the software and tried to reinstall but the software wouldnt install.

i then purchased Auslogics Boostspeed 13 with the hope thta it will help me with removing all possible traces of the software but its not helping

299 views
Jun 27, 2024 at 07:49 PM

Apple compatible tools?

Will there ever be an Apple tool?

292 views
Jul 08, 2024 at 06:49 PM

Optimización de la memotria Ram

Hola, me pueden ayudar a configurar la optimización de la memotria Ram de mi PC con BootSpeed 13?
Gracias
285 views
Jul 23, 2024 at 03:32 PM

Mon PC géle fige

BOnjour

Windows plante mantenant régulièrement, alors que cela n'arrivait jamais avant. Pourquoi ?
285 views
Aug 02, 2024 at 12:37 AM

Conflict

Does this program conflict with Advanced System Repar?
274 views
Jul 28, 2024 at 05:23 AM

Función comprobada??

QUE HACE EXACTAMENTE ESTE SOFTWARE??
273 views
Jul 21, 2024 at 03:39 AM

Wi-Fi Connection Issue with 802.11N Adapter

Dear Auslogics Support,



I am facing a significant problem with my computer's Wi-Fi connection, and I would appreciate your assistance.



Problem Details:

My computer's Wi-Fi adapter is 802.11N.
My computer connects to my phone's Wi-Fi hotspot without any issues, but it cannot connect to my home Wi-Fi network (Airtel broadband).


The error message I receive is "Can’t connect to this network" when attempting to connect to my home Wi-Fi.


Three days ago, it connected to the home Wi-Fi for a short time, but I received a warning stating that my Wi-Fi network uses an older security standard that’s being phased out. After following some troubleshooting steps from YouTube, I am no longer able to connect at all to my home Wi-Fi.

My other devices (phones, etc.) connect to the home Wi-Fi without any issues, and my Wi-Fi dongle works fine when connecting to my phone’s hotspot.


Steps I’ve Already Taken:

Resetting my network settings.
Flushing the DNS and resetting Winsock.
Attempted various fixes from online tutorials but none have worked so far.
Could you please help me diagnose and resolve this issue so I can connect to my home Wi-Fi?

Thank you for your support.

259 views
Sep 13, 2024 at 04:23 AM

transfer from pc windows7 to pc windows11

hi

can you tell me the quickest way to transfer all hard drive data from one pc to another
255 views
Jul 30, 2024 at 01:52 AM

emergency shutdown laptop

Добрый день, такая проблема: ноутбук экстренно выключается при работе в некоторых приложениях, не думаю что это из-за перегрева поскольку AIDA64 показывает температуру в пределах нормы. Какие ещё могут быть причины и способы их исправления?

Good afternoon, such a problem: the laptop turns off urgently when working in some applications, I don't think this is due to overheating, since AIDA64 shows the temperature within the normal range. What other reasons can there be and how to fix them?
232 views
Aug 17, 2024 at 07:32 PM

compatable

can i use boost speed on my apple ipad? is it compatable
228 views
Aug 16, 2024 at 06:50 PM

Windows update crashes my computer

Windows update crashes my PC when I try to update it. It will start to download and fail at a certain point, around 7% DL. sometimes it will fully download, but will crash upon install. every time indicating it's rolling back to the previous version. I have Aura for VPN and anti-virus, but it never interfered before. This is now happening on 3 of my machines, and I'm at an absolute loss. The windows update troubleshooter also yields zero results.
218 views
Aug 09, 2024 at 07:22 PM

Camera is not detected

Why might my cameras not be detected since install?
218 views
Aug 20, 2024 at 07:58 AM

Microsoft programs not responding

How do I fix Microsoft not responding error? this applies to any MS program I open eg Excel, Word, Edge etc. I have tried many different suggestions from the web. What I really need is a definitive answer.
216 views
Aug 23, 2024 at 01:55 PM

Back Button Hijack?

Hello! Today my screen flickered and I couldn't use any browsers, I've tried chrome, firefox, edge, opera. It opens and when I try to click a link, it just goes back to the prevous screen. I can't even get your update from the link inthe app. it takes me to your site and when I click on update, it just does nothing. I can't do a search or click a bookmark.
I'm on windows 10 Pro.
I tried a system restore from your app and it failed with an error about the restore point was damaged.%programfiles%\windowsapps
AppxStaging.
So I tried it within windows. same errors.
I can't do anything that involves a browser.
I did a scan with malwarebytes, found nothing.
Not sure how to fix this.
213 views
Aug 10, 2024 at 01:01 AM

Disabling a deleted App

Hello,

How do I disable and uninstall an already deleted app from my laptop? I made the mistake of deleting the app when I should have uninstalled it. I've followed every instruction from Youtube. I downloaded BoostSpeed and cleaned up some registry files with the app's name. The App's name is FineShare FineCam. It still appears on Chrome as a virtual camera option. The app does not appear under ''Uninstall Manager''.
213 views
Aug 20, 2024 at 11:48 PM