1776 questions

Sound interface stopped working on Windows 11

My good old Line 6 Toneport KB37, midi controller, and external soundcard combo stopped working on my new PC.

When running on an Asus TUF H310M with a Core i5 9400F and 16GB of RAM, it was working just fine.

Now, on the new setup, a Gigabyte Aorus Elite B760M with a Core i5 13th gen and 32GB of DDR5 RAM, the installation and driver setup ran okay. However, when playing any kind of music or sound file in any player, including YouTube, streaming services, you name it, it doesn't work. The sound feels 'cropped'; it plays extremely slow and low pitched, clearly malfunctioning.

Cubase 12 doesn't even recognize the device or the ASIO drivers for configuration.

I've been using the Toneport KB37 for music production and as a general soundcard for years, and on the old PC, it still works perfectly.

The same USB cable is being used on both PCs.

Am I missing any kind of configuration, new driver, or something that could make it work with Windows 11?

Thanks in advance for your time and help. Any kind of tip or suggestion will be extremely appreciated.
50 views
Apr 19, 2024 at 04:17 AM

Can I download any of your software on trial basis?

Hi,
Presently I am on trial bases using Auslogics Registry Cleaner 10.
My question is simple. Can I download and install any of the software you offer on a trial basis and if yes please tell me how.
I am mostly curious about the computer speed up app version #13...
Thank you kindly-
Jackson
67 views
Apr 12, 2024 at 04:16 PM

HDD 100%

Is there an easy fix to get rid of an HDD 100% issue. Tried resetting RAM limits.
97 views
Apr 10, 2024 at 07:41 PM

Free disk space issue

I have two external HD of exactly the same size, 3.63 TB, they both hace exactly the same amount of data stored on them both, 1.84 TB, 2240 files, 61 folders. My issue is that the "free space" shows a difference amount, 1.50 TB verse 1.55 TB. I have ensured that recycle bin on them both are empty and ran every program that would make sense with the confines of BoostSpeed 13 and nothing seems to make any difference. This isn't the only example of this sort of thing happening. I'm bewildered. Please advise.

By the way, I wasn't sure what to pick above for "Device" so I randomly picked something.
156 views
Apr 03, 2024 at 05:30 PM

deleted files

If I use duplicate file finder and click delete is the original also deleted?
104 views
Apr 03, 2024 at 02:34 PM

PC not powering up

Hi,

after replacing processor 1600 x to 5600 x and motherboard MSI B350m to ASUS B550m-a, PC won't power up when it was shut down for a few hours.. It will only start after multiple tries and cables disconnection.. etc after about 20 to 30 minutes.. Once it is up and running no issues whatsoever.. Now i leave it on sleep mode..

The new peocessor and motherboard are second hand ones..

We replaced CMOS battery but it did not solve the problem..

Any tips please?

Thank you

114 views
Apr 02, 2024 at 12:40 PM

Drive is 81% fragmented and disk defragmenter does not defrag, just states completed.

Drive is 81% fragmented and disk defragmenter does not defrag, just states completed. How to get the drive to defrag/optimize?
127 views
Apr 02, 2024 at 12:33 PM

RunDLL Error Messge keeps popping up

I get this message everytime Boostspeed runs:

There was a problem starting TaskSchedulerHelper.dll The specified module could not be found.
117 views
Mar 31, 2024 at 06:20 PM

Enable TPM 2.0

Enabling TPM 2.0 on HP All In-One Model: 22-b020na
120 views
Mar 31, 2024 at 03:33 PM

Cannot access tools

I tried to access tools on Boostspeed 13 but got notice "LIbrary not registered" How do I fix this?
198 views
Mar 31, 2024 at 03:21 AM

Windows File Explore doesn't respond

I did the four scans suggested under Maintenance and the File Explorer has stopped working. I've tried several fixes suggested on line, but nothing works. What to do?
109 views
Mar 30, 2024 at 09:33 PM

Auslogics icon for all users

I want to know how my husband can get Auslogics on his side of our computer? He tried to download the new version but encountered an error! Is there a fix for this?
103 views
Mar 30, 2024 at 08:27 PM

Auslogics Driver Updater should I cancel or wait for installation to finish?

I am trying to update my Nvidia GeForce GTX 960 driver via Auslogics Driver Updater and it's taking a very long time to install. I began the process yesterday (29/03/24) at around 7pm and expected it to take a long time to back-up the old driver setting and then download the new driver. I've come back to my computer at 30/03/24 at 1pm and it is still installing.

Should I continue to wait (and if so, for how long) or should I cancel the installation and rollback to the older driver?

I have changed my power setting to High without any permission to go to sleep so the PC has not gone into sleep mode mid-process. I have also shut down most non-critical background processes (Steam, OneDrive, etc) to let Auslogics Driver Updater have as much CPU / RAM as needed.

Thank you
106 views
Mar 30, 2024 at 12:04 PM

Search

Windows search is gone. How to reload
140 views
Mar 28, 2024 at 03:37 PM

IIS

How do I configure IIS to work on ASUS Vivobook
139 views
Mar 24, 2024 at 10:06 PM

Power cord

I have a pc and monitor and the cables got mixed up when moving house.
My monitor is Acer K222HQLBID 21.5 Inch HDMI Monitor.
My personal computer is PACKARD BELL - iMedia S 2885 Desktop PC

One of the cables is a 5amp cable and the other is a 10 amp cable. They both have the same connection at the other end to attach to the equipment.
I cannot find the manuals and am having no success online to find the answer.

Do you know which cable is for the monitor and which cable is for the personal computer.

Which devise is used with the 5 amp cable and which device is used with the 10 amp cable?
140 views
Mar 24, 2024 at 07:32 PM

BSOD

Facing constant BSOD issue
142 views
Mar 23, 2024 at 08:19 PM

Function Keys

how can I change my function key default action
1424 views
Mar 23, 2024 at 02:31 PM

Computer shuts down instead on going to sleep

My Computer shuts down instead on going to sleep. So I have to reboot to start up. Any help would be greatly appreciated.
Thank You
~Bill
133 views
Mar 23, 2024 at 04:19 AM

The graphics adapter performance

As a result of system optimization, I receive the message "The graphics adapter performance index is 8.1, which is lower than the average system performance index of 9.1. It is recommended that you replace the graphics adapter with a more powerful one."
My question: Does this affect overall system performance? What will change if I replace the video card with a more powerful one, given that I do not play video games?
162 views
Mar 19, 2024 at 02:21 AM

How can I keep my pc secure

When updates for win 7 stop, how can I keep my computer safe please. I don't want to upgrade. Thanks.

928 views
Dec 09, 2019 at 03:34 AM

Boot Speed, or Restart Speed

The main reason I bought this program was to help increase my boot speed. it's 4 minutes and 15 seconds. After running the Pro version of the program the boot speed is still the same. I deselected a bunch of items in the startup screen and it's still the same. I don't understand why it takes so long. Please help.I'm not sure if this is a windows question or a software question. thanks. Paul
927 views
Feb 11, 2021 at 04:14 PM

Location in Privacy setting

I cannot switch Location on in privacy settings i have scoured the web and tried numerous "fixes" under Services and Registry to no avail i think it maybe something to do with the Administration profile login, I have tried creating another admin login "Test" but the problem persists, I have even upgraded to windows 10 Pro but still the issue is thier would appreciate a fix. I have attached a screen shot to assist with identification
Thank You
927 views
Dec 27, 2020 at 06:48 AM

サウンドドラィバーの変更方法

 Win 10 Pro のUPDATEの問題でWin10に問題が発生し、マイクロソフトからクリーンインストールを進められ、実行いたしましたが、サウンドドライバーがHigh Definition Audio Device が入ってしまい、音声が小さく、DVDを見ても、音声が聞こえない状態です。 ドライバーを入れ替えたいですが、方法が 解らないです、教えて欲しいです

Wana know how to change additional calendar

hello there , how to change additional calendar for windows 10 ? i need to change this chinese additional to persian (iran) ,, thxxxx

926 views
Oct 30, 2020 at 11:55 AM

Aktivation not Possibel

Hi

I did try to activate the pro version.
Reslult: The product has been activated

But in realatiy is the green botten still here and its not working as should when activated.

Regards
Kurt
926 views
Jan 25, 2022 at 11:00 AM

Software and websites adding start-up items

Basically, I do not need ANY more start-up items added, yet certain software, apps and websites seem to find a way to put themselves in my Start Up Menu / Services without my express permission. How do I fully stop new items being added, please?
925 views
Nov 16, 2019 at 08:13 AM

sleep option missing

my sleep option is misssing from whole pc

925 views
Jun 17, 2020 at 02:30 PM

I think it's device issue, like my pc is just stuttering randomly for no reason

So my pc stutters randomly for one second or less or more, when im idle watching yt it happens for no reason, and when im playing games it happens more often and bc of it i can't play games smoothly and it wasn't like that before.
Pc specs:

- Intel Core i7-2600 CPU
- 8 Gb ram ddr3
- 1050 ti geforce gtx gaming
- Windows 10

925 views
Jun 27, 2020 at 01:13 PM

Very long time to load the computer! HElp!

can you help me please, I have a laptop that takes a long time to load please help me

925 views
May 17, 2020 at 07:40 AM

Bit Replica

Found area to at least attach info from last two sent to Tech Support.
Screenshot is only partial list of ewrrors. I like BS 11-12, but this product should go in the trash.
What the hell is the subcategory for when you cant put anything in related to the BitEReplica software issue.
You should hire someone that understands people, not zeros and ones.

923 views
May 05, 2021 at 04:59 AM

High System Resource Messages with my laptop causes Chrome Browser freezing.

I know Chrome is a resource hog but how can I control system resources to mitigate this? My HP ENVY laptop has 16 GB of RAM.
923 views
Sep 03, 2020 at 09:53 AM

My Computer is Running Very Slow and I cannot get this one Windows Update to Install- HELP

I work from home of course and my Lenovo is running extremely slow and making noise like it is trying to complete an update. I do have one update 2021-05 Cumulative Update for Windows 10 Version 20H2 for x86-based Systems (KB5003173) that everytime I try to install it is errors out. I have received two different error codes (0x8007007e), I ran the windows trouble shooter, and now I am receiving error code (0x8000ffff). I downloaded your Auslogics and did a full scan for all the free options you offer and still am receiving this error message and my PC is super slow
923 views
May 12, 2021 at 08:22 PM

Compressing the operating system

Hi, what are the cons of compressing the OS ?
Is it safe?

923 views
Dec 12, 2020 at 04:07 AM

Постоянная загруженность диска на 100%

Добрый день!

Диск постоянно работает на 100% в диспетчере задач, что замедляет работу системы
В чем может быть проблема?

923 views
Jul 10, 2021 at 05:56 PM

Повышенное потребление ресурсов

Периодически всплывает уведомление о повышенном потреблении ресурсов. По клику открывается Task Manager, из информации в котором я понимаю только, что процессор загружен на 100%, оперативная память тоже. Я и сам замечаю, что компьютер часто тормозит и процессор нагревается до 50 градусов.
Компьютер новый (моноблок Lenovo, W10), программ в автозагрузке не более десяти. Прежний моноблок, которому более пяти лет с W 8.1, на котором установлено гораздо больше программ, ведёт себя гораздо резвее.
И что со всем этим делать? В Task Manager не вижу каких-либо инструментов. Уж не сама ли ваша программа Auslogics Boost Speed 11 тормозит систему?

921 views
Apr 18, 2020 at 05:17 PM

login password

how can i return login password back?

921 views
Aug 03, 2020 at 10:19 PM

graphics card

what graphics card should i upgrade to to get 8.5 rating that your software sujest for me to do
921 views
Apr 02, 2021 at 03:28 PM

Printer Interference

My printer is connected via USB (previously by network). Each time I run a scan and fix with Auslogics Boostspeed 12, I have reinstall the printer drivers from the ground up. Why is this? Is there a feature that I should not run to avoid this? Please advise.
921 views
Apr 07, 2021 at 05:09 PM