1873 questions

new windows download

How can I use my Auslogics subscription with my new windows download. The hard drive had to be wiped and I lost the Auslogics program.
2 views
16 hours ago

Auslogics BoostSpeed pop up window

I use my PC for public presentions and so the pop up window encouraging me to upgrade to Pro version is not acceptable. Is there a way I can prevent that pop up short of uninstalling BoostSpeed ?

BY the way, the Subcategory of Tips, or anything else has no relevance to the question, but had to select somwthing to submit the question.

thank you
15 views
Oct 08, 2024 at 01:42 PM

Windows Update

Content hidden to protect privacy

ASUS N73SV init W7 updated W10 NoVirus NoBug Regularly optimized

Bonjour,
Depuis plusieurs mois, toutes les mises à jour du type "Mise à jour de fonctionnalitré vers Windows 10 - 22H2" se terminent avec un code erreur 0x8007001f. Cela se reproduit tous les jours maintenant.
Mes tentatives de correction du problème n'ont pas abouti. Merci de m'aider.
Je ne suis pas un expert Microsoft.
You are my only first hand help
Friendly yours
Jean Farny

20 views
Oct 05, 2024 at 06:54 AM

Available product

Is DiskDoctor available as stand alone application?
44 views
Oct 02, 2024 at 02:58 PM

FILE DUPLICATI

Buon pomeriggio
Premesso che il software AUSLOGICS è straordinario e da solo è sufficiente per la gestione di un normale PCDESK (nel mio caso un ottimo ASUS + WINDOWS 10 PRO 64 BIT + GOOGLE CHROME), incontro un problema quando intendo eliminare on line decine e decine di file audio che corrispondono ad altrettanti file di brani musicali (circa 10.000!!!) scaricati e archiviati sul portale on line MEDIA CENTER del software multimediale JRIVER (USA).
Questo maledetto software, in abbonamento annuale, con gli anni è diventato sempre più cervellotico e difficile da utilizzare, avendo un sacco di funzioni e di opzioni.
L'unico aspetto che non è stato curato dai programmatori è appunto la cancellazione dei file duplicati 1 volta o +volte. Per assurdo JRiver permette questa eleminazione SOLO PROCEDENDO CON UN BRANO MUSICALE PER VOLTA!!!!
Purtroppo, anche il programma di ricerca dei file audio duplicati del Vostro software AUSLOGICS, fornisce il risultato di pochi file individuati, mentre io sono sicuro che ne esistono centinaia da eliminare.
Il sito web in oggetto è il seguente: https://jriver.com/download.html e l'ultima versione è la 33.
Ringrazio in anticipo per l'attenzione e mi auguro che possiate aiutarmi con la procedura corretta.
Giancarlo Perani - Bergamo - Italia
40 views
Oct 02, 2024 at 12:49 PM

Mapa de desfragmentação

Bom dia. Como posso configurar para que o Auslogics Disk Defrag 11, mova os "quadradinhos" que são moviveis para espaços vagos no inicio do disco? Em versões anteriores do Disk Defrag, ele movia os arquivos "verdes" para espaços vahos no inico do disco. Obviamente não estou me referindo aos arquivos de sistema que não podem ser movidos. Obrigado.
40 views
Oct 02, 2024 at 03:01 AM

Windows 10 CD Drive not working but showing as "working properly"

My CD drive has stopped working. It has power, opens and starts spinning but then nothing. When I click on CD drive in system information I get Can`t Collect Information cannot access the Windows management instrumentation software. Windows management files may be moved or missing. I am working through all resolutions on youtube but getting nowhere. You can see from the attached screen shot their are no IDE/ATA ATAPI files listed. Help
61 views
Sep 29, 2024 at 04:00 PM

Windows Update

Windows update is not working properly
60 views
Sep 28, 2024 at 06:47 PM

No activation key

Hello,
I paid for AuslogicsBoostSpeed 13 subscribtion. However, I never got the activation key.
Thanks.
Regards.
Richard.
61 views
Sep 27, 2024 at 10:01 AM

اینترنت

افزایش سرعت اینترنت
56 views
Sep 26, 2024 at 11:22 AM

Хочу вручную найти файлы этого приложения

Дорбый день БустСпид!Хотел вручную найти файлы по названию которые хочу удалить и не могу найти в вашей программе как это сделать!Или я не вижу или у вас нет такой возможности!?
К примеру - хочу удалить полностью из системы Windows10 программу skype или cortana и как мне это сделать?Даже если я удалю стандартными методами системы все равно останутся следы,я бы хотел вручную найти все файлы относящиеся к этим программам удалить их,а потом еще и в реестре почистить записи,так чтобы уже с концами наверняка,чтобы они не висели в системе и не жрали ресурсы и не замедляли систему!
47 views
Sep 26, 2024 at 08:59 AM

Updater 2 saved PST files to my documents folder

I recently lost an email account in Outlook and all the folders and subfolders files with it after a Windows 10 reset. I noticed that my Updater 2 saved some PST email files to my download folders in Explorer, but I need to see if these are the files I'm missing and how do I restore them to Outlook if they are the ones I'm looking for? Thanks.
66 views
Sep 24, 2024 at 08:15 PM

download problems

Hello, I have a curious problem on my Windows 11 PC.

I am connected directly to the LAN via ethernet to a 900Mbps fiber connection.

However, when I try to download largish files (several hundred MB or several GB) from sites like zoom, wetransfer, facebook, I often get a generic "download error" message.

I've tried download the same files on Edge and Chrome, logging out and in, opening a private/incognito window, resetting the internet settings and running diagnostics. I've also checked the internet speed and latency.

The downloads often start okay, but stop after sometimes 30-40MB or maybe even getting to 60%. Sometimes I can click on resume, but the download begins from scratch. Sometimes, I will try again a few hours or a day later, and the file(s) *might* download to completion.

Other downloads (of small image files, say) or streaming of YouTube, Netflix, etc. never seems to have a problem.

I know for sure that it's a PC configuration problem because I tried the same downloads on a Windows 10 laptop, connected to the same router via WiFi, and all the files downloaded (albeit slightly more slowly) without a hitch.

Any ideas or suggestions on what I can do next?

Thanks,
Gary

PS *I* am the IT person at our group. I have admin access to the router and the PC, of course.
111 views
Sep 24, 2024 at 08:09 AM

System interupts

My pc freezes and task manager shows up to 100% CPU usage with system interupts
Any suggestions?
70 views
Sep 24, 2024 at 07:58 AM

Intel (R) management

Avast pro detecte que Intel (R) management n'est pas a jour nouvelle version 2428.6.2.0 du 10 juillet disponible. Auslogics ne voit pas cette mise a jour. pourquoi ?
75 views
Sep 19, 2024 at 05:22 AM

Bluetooth option gone after Win10Pro install

I updtaed from Win8.1 to Win10 now I have noe bluetooth option. Help
88 views
Sep 17, 2024 at 07:04 PM

Low FPS in large group settings.

I have a pretty decent computer that I had built 5 years ago for online gaming. Whenever I am in a large group setting with 15+ people I get significant FPS loss down to 10-15 FPS. It makes it impossible to play competently and affects my performance drastically in such settings so much so to the point that groups don't want me joining them because it is such a hindrance. My gaming laptop that was significantly cheaper by about $4,000 runs the same game more smoothly in these settings with 15+ people. I would really like to get to the bottom of what is causing this to happen so I can play competently and progress with my team.
86 views
Sep 15, 2024 at 06:35 PM

Auslogics BoostSpeed extrem langsam

Nach dem scan mit BoostSpeed 13 starte ich die Auflösung.
Das läuft anfangs noch ganz gut bis es zu den Browserspuren kommt.
Dann werden die etwa 300000 gefundenen Spuren im Sekundentakt heruntergezählt. Nach mehreren Stunden Laufzeit wird das zunehmend langsamer.
Ich muss dann abbrechen sonst wird das nie fertig.

Mache ich da etwas falsch oder ist das ein Software Problem?

Grüße
Dieter Krause
76 views
Sep 14, 2024 at 11:39 AM

Eliminate Popups

What software is recommended to eliminate popups on my PC. The popups are not from programs on my PC.
76 views
Sep 14, 2024 at 01:25 AM

Wi-Fi Connection Issue with 802.11N Adapter

Dear Auslogics Support,



I am facing a significant problem with my computer's Wi-Fi connection, and I would appreciate your assistance.



Problem Details:

My computer's Wi-Fi adapter is 802.11N.
My computer connects to my phone's Wi-Fi hotspot without any issues, but it cannot connect to my home Wi-Fi network (Airtel broadband).


The error message I receive is "Can’t connect to this network" when attempting to connect to my home Wi-Fi.


Three days ago, it connected to the home Wi-Fi for a short time, but I received a warning stating that my Wi-Fi network uses an older security standard that’s being phased out. After following some troubleshooting steps from YouTube, I am no longer able to connect at all to my home Wi-Fi.

My other devices (phones, etc.) connect to the home Wi-Fi without any issues, and my Wi-Fi dongle works fine when connecting to my phone’s hotspot.


Steps I’ve Already Taken:

Resetting my network settings.
Flushing the DNS and resetting Winsock.
Attempted various fixes from online tutorials but none have worked so far.
Could you please help me diagnose and resolve this issue so I can connect to my home Wi-Fi?

Thank you for your support.

162 views
Sep 13, 2024 at 04:23 AM

ウイルスバスタークラウドがアクセス不能になりました

AusulogicsBootspeed pro11を利用して色々スキャンを行っていたところ、表題のウイルスバスタークラウドのアプリが開かなくなりプロパーティを見たところ「同期保留」となっていました。結局本Bootspeedの適用個所をいろいろ外してみてやっとウイルスソフトは復帰した次第です。
このようなことを避けるために今後ウイルスバスターの稼働に影響を与えると思われるBootSpeedの設定項目の詳細について教えて下さい。

1463 views
Nov 24, 2020 at 02:38 AM

Installation error message

Now and then when I try to install something I get the error message in the sample pop up. I need this sorting out as I have tried many things to get rid of it to no avail. I do not even know what it is asking for. It claims is on another disk does it mean disk or harddrive? I am installing things on an extension drive as my C: is full. are there files on C: that it needs to install and maybe that is why it is asking me. Can I duplicate those files so that it can use the extension drive?
This message prevents me from installing certain programs that I need so like I said I need the relevant files that it is asking me for.
1462 views
Jul 07, 2020 at 04:16 AM

Printer does not print...

Greetings,
After installing your product software, my HP Office Jet Pro 9010 series PCL-3 stopped printing.
Although the printer is wireless connected. The PC sees the printer. HP diagnostics says that the printer is working and connected.
So everything as far as I can observe is connected and working.

When I click the print button in WORD, the printer goes through its process, makes all the clicking sounds and it just stops without printing. I looked at the printer queue and the document loads, then it disappears from the queue and nothing happens.
The printer quiets down and stops dead. Although the printer is connected and on.

By the way, I have a 2 laptops also connected to the printer by WIFI. These laptops do not have your software installed on them. When I print from them, the printer works. So, I know that the printer is working correctly. Besides, it's new!

Thank you... hope you can help...
Al Sosa
1460 views
Mar 25, 2021 at 01:02 PM

Unused Applications - Application Logs

When doing an All Areas Scan the Disk Space never is 'Nothing Found' the result because the following files are always there:
C:\Windows\System32\SleepStudy\ScreenOn\ScreenOnPowerStudyTraceSession-2020 How can I delete, disable the folders of these files. I have gone in to the final files and deleted them, at least I think I have, but the early folders are still there and the Application Logs appear again. How do I get rid of or disable these folders? Thanks!
1459 views
Jul 20, 2020 at 01:40 AM

モニター画面が操作中に何回も、すぐ真っ暗になります。

本日より、スクリーンセーバーのセッティングと違う動きで画面が1分位で真っ暗になります。マウスを動かしたり、エンターキーを押すと元の画面に戻ります。
なにかこのソフトがよかれと思ってそういう動作をしているのかもしれないと思いメールを書きました。
余りに頻繁に画面が暗くなるので、今もzoomで会議をしておりましたが、何回もマウス、エンターキーの操作をしなければならなかったので煩わしく思い、解除できればと思いメールしました。

因みに、電源操作も全て解除し、なしの状態にしております。

以上宜しくお願いします。

佐藤光則  hsny7743@uranus.dti.ne.jp
1458 views
Jun 24, 2021 at 07:08 AM

My Gmail account in Windows mail won't send.

Hello, and Merry Christmas. My gmail in windows10 will receive mail, but will no longer send. I've tried deleting and re-installing trhe account several times. Any ideas? I have no problem using the Gmail website, but I like the Windows10 default mail.
I wish you rain, and lots of rain!
George

1457 views
Dec 25, 2019 at 07:43 AM

USB flash drive not recognized

How do I get W10 to see my USB flash drive?

1455 views
May 12, 2020 at 08:28 AM

fed up with lack of space on C Drive...what am I doing wrong?

I am trying to do everything right. Vigilance, using auslogics and bitreplica, as well as duplicate file finder, however almost every day, my hardrive fills up, and I can barely get a file to open, due to lack of memory. I have done everything that I know, to try to have all files saved to onedrive, or icloud, but it doesn't seem to make any difference! The computer jams up, because it has reached maximum capacity! Why does this happen, when I am saving files to onedrive (cloud storage). I'm really about ready to chuck this new laptop into the rubbish bin. But.....all available 'new' laptops appear to only have minimal hard drive space. The retailer told me to save my files to the cloud, which is what I am doing, so why does the C drive continually fill up. I move stuff to an external hard drive, in an attempt to free up space, but as soon as bitreplica runs, I'm back to square one. I'm so frustrated, as it takes several minutes just to open a word document. Please please please, can you give me some guidance / direction as to what it is that I am doing wrong. Regards, Kerry

1455 views
Aug 17, 2020 at 09:27 AM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

Content hidden to protect privacy

1454 views
Sep 01, 2019 at 05:05 PM

Запуск Виндовс

Доброго времени суток. После пользования вашим продуктом у меня стало чтото не то с загрузкой виндовс. Сначала все идет нормально. Загрузка биоса. Потом заставка загрузки виндовс. Потом у меня экран отключается и в таком состоянии минут 15. Экран от ПК не получает никаких сигналов. Как мне это отключить? Что бы была нормальная загрузка рабочего стола после заставки загрузки виндовс? Это началось сразу же после использование Ауслоджик Буст Спида. Откат системы я сделать не могу.

1454 views
May 06, 2020 at 05:50 AM

Driver Updater

I am unable to install my copy of Driver Updater because McAfee considers it a virus. What should I do?

1453 views
Mar 28, 2020 at 01:49 PM

booster 11 for windows 10

hi,
i downloaded the booster 11 for windows 10.
the booster 11 shows as 32 bit. ideally i need a booster 11 64 bit.
i am using windows 10 on a 64bit system.

do i have to reinstall for booster 11 for 64 bit. if so, can you send me the link as it just auto-downloads the 32bit.

another questions is i have anti-malaware and everytime i shut down the computer and restart the next day, i have to reinstall all over again.
is it because of my anti-virus norton that i use? can you assist me on that as well.
thanks/regards/tony

1453 views
May 23, 2020 at 09:39 AM

Driver Updater

When I launch Driver Updater it seems to hang when connecting to the cloud. Should I reinstall it or is there some other issue?

1452 views
Jan 03, 2021 at 09:19 PM

аааа

медленный

1451 views
Jun 28, 2020 at 10:18 AM

Не запускается Aslogics BoostSpeed

Добрый день, приобрел годовую подписку на Aslogics BoostSpeed 11. На компьютер и ноутбук установилась нормально и отлично работает (система Windows 10). Но на второй ноутбук установилась с трудом и не запускается, при запуске вылетает окно (принтскрин во вложении). Скачивал с сайта и переустанавливал несколько раз - не помогает, программа не запускается. Система Windows Vista Home, ноутбук ужк возрастной.

1451 views
Nov 19, 2020 at 11:45 AM

Компьютер тормозит и зависает

В некоторые моменты зависает компьютер, иногда зависает отдельные поля(рабочий стол, панель задач, меню Пуск).
Курсором мыши возможно передвигать, но с различными программами невозможно взаимодействовать, а некоторые попросту не отвечают. Открытие вкладок и поисковые запросы в браузере выполняются очень медленно, а при просмотре видео(на том же Youtube) долго загружается.
Сначало подумал на выход из строя процессора, т.к он не слишком уж новый, да и проблема мне показалась такого рода. Почистил и заменил термопасту процессор, на вид он в хорошем состоянии(без сколов и царапин). После этого пол дня все было нормально но потом все продолжилось.
Дальше я начал искать решение проблемы в интернете, чего я только не перепробывал, и выключение службы Центра обновления Windows, проверки на вирусы и мусорные файлы, чистил реестр, дефрагментировал диски( для этого скачал данную программу). Только после дефрагментации дисков компьютер работал без перебоев и зависаний день, но на следующий все по новой.
Уже незнаю в чем может быть проблема, единственное на что подаю подозрения так это жетский диск, но и то не факт что это верно

1450 views
Oct 27, 2020 at 09:03 AM

Кэш второго уровня

Здравствуйте, в прошлых версиях была возможность через Tweak Manager включить исплользование кэша втрого уровня. В 11 версии неполучается найти данную функцию. Подскажите как это сделать.

1447 views
Apr 18, 2020 at 10:31 AM

Auslogics Driver Updater 1.23.0.2

Уже не первый раз встроенный антивирус Windows 10 "ругается" на программу, после чего удаляет DriverUpdaterHelper.dll, выдаёт код ошибки 0х0000007Е, и просит переустановить программу. А сейчас при попытке загрузки сетапа с вашего сайте пишет, что она содержит вредоносную программу. Пожалуйста, подскажите, как мне решить данную проблему, чтобы на будущее я с ней не сталкивался? Форма техподдержки непосредственно по вашим программам не работает ни через Мозиллу, ни через Хром, сообщения не отправляются, поэтому пишу здесь. Пожалуйста, сбросьте мой счётчик бесплатных вопросов.
1445 views
Apr 02, 2020 at 01:36 PM

Luminosity disappeared

Hello, i have problem, after install bootsped 11, i can't control luminosity because disappeared in central windows 10.
Best regards

1445 views
Sep 14, 2019 at 01:16 PM

My wireless driver is not working

This is the second time this has happened and it has something to do with this softwarre Auslogics 11 after a deep scan took place. But now I cant restore the driver because it seems to be blocked,
The diagnostic's say "Windows can not bind the IP protocol stack to the network."
This is with my wireless adapter and not with my LAN, But I need my wireless adapter asap. Yes I have tried reinstalling the driver and it says the same thing,

1445 views
Apr 15, 2020 at 03:02 PM