958 questions
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Software Problems with Printer

Hi! Everytime that I run Auslogics, that scans my computer for errors, cleans websites, etc.), my printer stops connecting properly with my computer. It appears that it affects the drivers. I have to clean out the printer, reinstall, etc., that takes a great deal of time. Your program speeds up my computer, which is great. But this repeated problem with my printer is a serious issue. Is there anything that I can do to stop this problem. You might need more information to solve the issue. I am happy to provide it.

197 views
Jun 06, 2021 at 08:16 PM
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deframmentazione

Posso deframmentare un dvd?

178 views
Jun 06, 2021 at 10:45 AM
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Is there some way to uninstall or disable some Windows "Features?"

For a number of reasons, I use Firefox as my default browser on this and other devices with Chrome as a secondary browser for some specific compatibility needs, but Windows is trying to force me to use their irritatingly disfunctional "Edge" browser. So far, I've had some success in decreasing the frequency at which WIndows pesters me to use the Ede browser, but I have not been able to completely eliminate this often intrusive problem. Is there some way to safely uninstall or completely disable the Edge browser?

Near the right end of the task bar at the bottom of my screen, Windows has an irritating "feature" that displays weather information and frequently presents a pop-up with news items and similar information. Id there some way to eliminate or uninstall this "feature?"
188 views
Jun 06, 2021 at 03:34 AM
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Клавиатура

Здравствуйте только купил клавиатуру Hyperx Alloe Fps Pro, где то час все было хорошо, потом клавиатура сама стала нажимать кнопки кнопка q работала как tab , потмо была ошибка что usb не видит код 43, подключил ее в другой порт, опять нажимает что хочешь, сайты открываются и тд, перезагрузил компьютер с включенной клавиатурой не загорался даже экран, без нее все хорошо, что делать?
208 views
Jun 01, 2021 at 03:12 PM
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windows 10 file explorer

windows file explorer hangs and slows down
204 views
Jun 01, 2021 at 11:22 AM
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This app won't run on your pc

I purchased this software to get rid of "This app won't run on your pc". So far, I have not managed to solve the issue. Is this software capable of fixing this problem?

Thank you,
David Jenkins
510.414.6175
208 views
Jun 01, 2021 at 05:12 AM
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je n'arrive pas à formater

Bonjour, je n'arrive pas à formater, j'avais windows 8.1 pro cela marcher très bien ,j'ai été visité par des hakers. pertubation de mon ordinateur ,j'ai restalllé le logiciel 8.1 pro ,il m' installé version entreprise evaluation! j' ai acheté windows 10 famille ce ne marche pas. j'ai téléchargé le logiciel formatage de bas niveau cela ne marche pas . je suis embété pouvez vous le faire à ma place pour je puisse tous réintaller, merci d'avance de votre compréhention ,en attente de votre réponse M AUBOURG Didier (FRANCE)

VEUILLEZ AGREES MES SALUTATIONS DISTINGUEES

M AUBOURG Didier (FRANCE)

161 views
May 31, 2021 at 06:42 AM
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Right click loads too long on files and apps

I recently updated my windows 8.1 to windows 10 and now my right click is loading too long when I right click on files and apps.

And I have tried every possible method and still can’t solve it.
186 views
May 30, 2021 at 05:30 AM
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how can i reinstall add-ons manager

how can i reinstall add-ons manager

166 views
May 28, 2021 at 06:59 PM
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Греется жесткий диск

Последнее время стал сильно греться жесткий диск хотя запустил комьютер 20-30 минут назад, а уже хоть руки грей
210 views
May 27, 2021 at 10:08 PM
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очистка системных блоков

Могу ли я, используя удаленный доаступ работать с другим компьютером

171 views
May 27, 2021 at 06:37 AM
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boot speed

Dear Sir,

I had purchased your software to solve issues like slow booting , taking more time in opening software etc

Till today after running all programs from your software , I find no improvement in boot speed etc.

Please let know how to solve the problems

regards
t k venkatesh
292 views
May 25, 2021 at 02:51 PM
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Your Defrag program

Can you explain this? I downloaded the "free" defrag version last Saturday. It worked perfectly. On Sunday, I dod my usual maintenance, which includes defragmentation and back-up. Again, it worked perfectly. Today, when I was working I got a message indicating that a "defragment" was urgently needed. So I did yet another defragmentation. Then, for some reason which
I cannot explain, I downloaded the "pro" version of your product. Once it was completed, I did yet another defragmentation. To my surprise, there were files that required yet another defragmentation. My question is, why? Should I really trust that your software is actually doin what it is supposed to?

245 views
May 24, 2021 at 02:00 PM
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Auslogics BoostSpeed 12 после проверки сисстемы блокирует и выпиливает AdGuard из сисстемы

Доброго времени суток. Уважаемые разработчики, я давно пользуюсь вашими программами, в том числе и Auslogics BoostSpeed. За последнее время я пользовалась Auslogics BoostSpeed 10 и всегда всё было без сбоев. 23 мая 2021 года я решила приобрести Auslogics BoostSpeed 12. С установкой программы не было проблем. Но после сканирования и выполнения оптимизации устройства у меня перестал работать AdGuard и не просто перестал, я его не могу даже переустановить. Пришлось мне переустанавливать всю сисстему заново. До этого проблем с AdGuard не было у Auslogics BoostSpeed 10. Мне бы не хотелось удалять Auslogics BoostSpeed 12 и возвращать свои средства. Помогите разобраться, что нужно сделать, что бы Auslogics BoostSpeed 12 не выпиливал и блокировал AdGuard из моей сисстемы, т.к. я давно пользуюсь этим программным обеспечением и он меня полностью устраивает (лицензия оплачена). Я бы понимала, если бы он выпиливал, но сам заменял функции AdGuard, но после выпиливания данной программы я полностью остаюсь не с защищенным интернетом и с кучей не нужной мне рекламы. Как вы понимаете меня это не устраивает совсем. Очень надеюсь на помощь в отладке вашей программы с программой AdGuard. В противном случае мне придется откатить Auslogics BoostSpeed 12 до Auslogics BoostSpeed 10 и вернуть потраченные средства. Но еще раз повторяю, я не хочу этого делать, а хочу полностью разобраться в данном конфликте программю Так обе эти программы мне нравятся.
214 views
May 24, 2021 at 05:57 AM
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죄송합니다. 하드웨어 질문 가능할까여?

램 점유율이 너무 높아서 질문 드립니다.
사진에 나온거 해봐야 인터넷 창 3개에 녹스 블루스택 1개씩 만 켜져 있는데

16기가 램이 저렇게 사용량이 나오는데 맞나요?

커밋됨 캐시됨이 높아서 이게 맞나 싶기도 합니다

해결법이나 이유를 알 수 있을까요?

203 views
May 23, 2021 at 09:50 AM
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블루스택 튕김현상

안녕하세요.
제가 블루스택으로 마블 퓨쳐파이트 라는 게임을 하고 있습니다.
하지만 자동사냥을 돌리면 중간에 딱 멈추고 화면을 클릭하면 바로 튕기고 게임이 꺼집니다.
해결 방법이 있나요?
잠깐 찾아보기엔 렉 유발 되는거처럼 성능을 좀 요구하는 게임이 그럴 수 있다고 하는 거 같긴합니다.
323 views
May 23, 2021 at 09:46 AM
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Driver update potential issue

Hi - new customer. Purchased the Driver Update SW. I'm finding that the driver update wants to update my Windows 10 AMD A8-7410 APU with AMD Radeon R5 Graphics even after a successful update. I believe it's not updating successfully even though it indicartes that the update has been successful. Can you help me troubleshoot. What detail do you need from me?
271 views
May 22, 2021 at 05:20 PM
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Driver Update Stuck

When scanning with the Driver Updater application it stops when scanning the Alienware Command Center Win32 Component Device. It has been sitting there for over 20 minutes.

369 views
May 21, 2021 at 04:02 PM
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BoostSpeed Pro Version

Hello Sir,

My question is whether the software Auslogics Registry Cleaner 9 is not already included in the software BoostSpeed in its Pro Version. I will have to purchase and register both softwares? The BoostSpeed Pro Version will not be enough to bring my PC the best performance?
Thanks

343 views
May 21, 2021 at 09:59 AM
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My Documents folder

Can I move the "My Documents" Folder to another location/drive?

166 views
May 21, 2021 at 12:10 AM
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ssd external defrag

I have an external drive, SSD, attached to my computer thorugh usb3.
When I try to optimize it, it takes forever, and seems not to move along....is this an issue? or how can I defeag the external?

Thank you
541 views
Sep 21, 2020 at 01:37 AM
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slow

why hdd is slow

539 views
Apr 15, 2020 at 11:43 AM
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My Gmail account in Windows mail won't send.

Hello, and Merry Christmas. My gmail in windows10 will receive mail, but will no longer send. I've tried deleting and re-installing trhe account several times. Any ideas? I have no problem using the Gmail website, but I like the Windows10 default mail.
I wish you rain, and lots of rain!
George

539 views
Dec 25, 2019 at 07:43 AM
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Virus ID'd as trojan in the deepscan exec

It is ruining my use of Auslogic to keep my computer clean and optimized. This 'trojan' apparently slows all the performance and my web browsers! Do you all have a fix. I had reinstalled once and still had the problem. Now, my auslogic is not doing its job in cleaning 'junk' from my drive! Got any solution?! The file was deleted by Kaspersky!

537 views
Mar 12, 2020 at 06:03 PM
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error message

2020-02 Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 10 Version 1909 for x64 (KB4534132) - Error 0x80073712

I keep getting this error it wont down load
536 views
Feb 13, 2020 at 02:16 PM
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Дисплей телевизора, (подключенного кабелем чрез USB-входа и выхода, к ноутбуку) не "узнаёт" своего "коллегу" = ДИСПЛЕЯ №1.

Дисплей телевизора, (подключенного кабелем чрез USB-входа и выхода, к ноутбуку) не "узнаёт" своего "коллегу" = ДИСПЛЕЯ №1. При "активации_соединения" телевизор "говорит", что не находит ЭТО_УСТРОЙСТВО = называемое "ноутбуком" = то-есть = DESKTOP-G71D1L .

534 views
Jan 23, 2020 at 02:01 PM
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Bateria

Con el App de AUSLOGICS BOOSTSPEED 11, hice una optimización, sobre la bateria para que cargue unicamente hasta el 90% quisiera poder modificar esto pero no se en que parte lo puedo hacer, gracias
533 views
Sep 11, 2020 at 04:06 PM
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Microphone not working

In optimizing, cleaning, scanning or whatever, my computer (Surface Pro3) has lost its microphone. It won't even allow me to troubleshoot it indicating sometimes that I don't have sufficient privileges though I am the adminstrator.

What happened?

And, more importantly, how do I fix it?
532 views
Jul 29, 2020 at 08:25 PM
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Slow browser and switching applications

I believe I have run all of the BoostSpeed tools. However, my system is now just slow...

There are long delays when switching apps (i.e., I had to close BoostSpeed with Task Manager and reopen it to avoid a interminal hour glass when opening this form)

Opening new broswer tabs can take 10s of seconds to forever. i primarily use firefox and have tried clearing the cache and cookies. The loading indicator on the tab just keeps cycling, sometimes even after the screen refreshes it keeps cycling.

I use Norton, but I do not think it is blocking anything. One thought, I may have unintentially disabled a needed start-up application I checked the interet speed here and its 1MB down and 5MB up... At home I have the same problems with >100MB. I'm using a new Lenovo Yoga , windows 10 PC.

Let me know if I can run/export anything to help you..

Thank you, Jim Winer
531 views
Nov 24, 2020 at 03:41 PM
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Swipe Left, esp from rt edge, activates Cortana?

Please tell me how to disable this highly distracting action?
529 views
Jul 19, 2020 at 12:12 AM
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Auslogic BoostSpeed 11

Buongiorno, recentemente nonostante l'aggiornamento, quando effettuo la scansione sulla modalità Protezione la ricerca si blocca.
Per la precisione, il programma riesce ad analizzare le trcce sul browser e nei file di sistema, ma non nelle applicazioni bloccandosi dopo avere analizzato il 32%. Ho provato a disinstallare il programma e reinstallarlo con la versione aggiornata senza risultato.
Grazie per l'eventuale aiuto.
Buona giornata
Stefano Carovani

527 views
Mar 14, 2020 at 02:54 PM
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I can no longer get Windows Updates

My desktop PC can no longer receive Windows 10 updates.

Below is the error message that has come up over and over again, for the past 2 months:

2020-06 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4560960)
Status: Download error - 0x800700c1

Currently, I have Windows 10 Home (64-bit) v. 1909, build. 18363.720.

I also have another computer (a laptop) with Windows 10 Home (64-bit) and all the Windows 10 updates have worked fine, including the latest "May v.2004" update.

Can you help me with my desktop computer? I'd like to be able to continue installing new Windows updates on it.

Thank you.

Myron Achtman (Canada)

526 views
Jun 15, 2020 at 07:06 PM
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Im having troubles with DPC watchdog violation

Hello, its been like a month now since i started getting this BSOD and i cant find a solution how to fix it, it happens sometimes when my games crashes and sometimes happens even when im just scrolling through google.
526 views
Apr 02, 2020 at 12:57 PM
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Defender not working

My Windows Defender is disabled, greyed out in the windows features window; I can't start it back up and when I try to open it, I get an error message saying I need a new app to open windows defender. Why isn't my Windows Defender opening up or working at all?

523 views
Mar 01, 2020 at 12:32 PM
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ssd disk defrag

Auslogics Disk Defrag does not recognize my c drive as a ssd drive. It recognizes other drives as ssd drives just not the c drive. What do I do?

521 views
Nov 06, 2019 at 01:56 PM
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Systemwide freeze

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

520 views
Mar 27, 2020 at 01:57 AM
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Richiesta di un consiglio

Buongiorno,
desideravo un Vs. consiglio:
sono già in possesso di Auslogics Disk Defrag 9.

Per migliorare in generale le prestazioni del mio computer sono indeciso se acquistare:
A) Driver Updater
oppure
B) BoostSpeed 11

domanda: BoostSpeed 11 include già anche Driver Updater ?

... non vorrei acquistare programmi uguali ...

Cosa mi consigliate di acquistare? Driver Updater oppure BoostSpeed 11 ?

Grazie e un cordiale saluto.

520 views
Feb 11, 2020 at 10:46 AM
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Discord failed installation

hello there, im facing a problem with installing discord, says something about checking the setup logs or something to contact author. i watched your video on how to fix that problem and tried both methods but they dont work. Is there anyway i can get help? Thank you. Btw i just put access because there was no discord subcategory, the problem isnt with access its with discord.

520 views
Aug 26, 2020 at 01:20 PM
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Malware

How can I minimize the picking up of malware by using your toolkit?

518 views
Apr 25, 2020 at 10:50 PM
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transferring windows

Hello and thank you for your time,
I am having trouble with finding info relative to my specific situation. I own an Asus ROG Strix GL553VD with 16 GB ram and it came with the 1 TB HDD. Ive since upgraded it to a 500 GB SSD by WD Blue as of recetly Ive also added a 120 GB NVMe m.2 SSD and Id really like to be ablr to add my whole windows OS and boot from it to achieve faster results plus Ive heard its less stress on your main drive. I recently tried copying the windows folder to it (and all 26 or so GB that it held) onto the new SSD and that obv didnt work. I have AOMEI partition pro and back upper but my Windows OS isnt on its own partition on C drive and Im finding nothing about migrating just those files or how to create a partition of just those files and I see nothing about migrating from SSD to a different SSD. Thank you for your time and potential help!

518 views
Jan 01, 2020 at 08:17 AM