444 questions

Virus ID'd as trojan in the deepscan exec

It is ruining my use of Auslogic to keep my computer clean and optimized. This 'trojan' apparently slows all the performance and my web browsers! Do you all have a fix. I had reinstalled once and still had the problem. Now, my auslogic is not doing its job in cleaning 'junk' from my drive! Got any solution?! The file was deleted by Kaspersky!

210 views
Mar 12, 2020 at 06:03 PM

No se le da acuse de recibo cuando envia alguna informacion. (Es una recomendacion positiva Suprema.

BoostSpeed 11 Pro being used with license: Cuando el cliente envia alguna informacion a Auslogics, si Auslogics no le da un acuse de recibo, aunque pudiera ser breve, el cliente tiene dudas de si Auslogics lo recibio.

173 views
Mar 12, 2020 at 11:58 AM

no sound output device installed

i am not getting any sound into speakers from pc

197 views
Mar 11, 2020 at 09:03 PM

アプリが 使ってると壊れる

更新していくとなのかは わかりませんが
アプリが壊れていきます

なにが原因かわかりません

前のパソコンでも同じような症状があり
それがやで 買い換えました

買い換えたばかりなのですが
またアプリが壊れていくという現象が起きています
仕方ないので Windows入れなおしました

275 views
Mar 11, 2020 at 01:27 AM

Auslogics Anti-Malware!

bonjour je voudrais savoir si je peut installez Auslogics Anti-Malware alors que j'ai deja installez Kaspersky Security cloud est qu'il y a des risque de conflit avec les deux logiciel!

190 views
Mar 10, 2020 at 11:42 PM

MSCONFIG settings

I am curious , do you have settings needed for faster start ups of the msconfig settings ? For it will make start ups even faster in windows 10 or more than likly even in windows 7 & 8 as well.

210 views
Mar 10, 2020 at 05:02 PM

Uninstall manager

Можно вернуть в Uninstall manager
количество установленных программ? куда то пропали...
Спасибо.

163 views
Mar 09, 2020 at 08:59 PM

I cannot reinstall ScanSnap software

I have had a Fujitsu S1500 ScanSnap scanner on my computer since I got it. Something happened lately (probably a refresh of Win10) and the program, ScanSnap Manager, stopped opening automatically when I turned on the scanner (connected by USB). After trying every remedy I could think of, I uninstalled the ScanSnap software, and cleaned the registry, figuring that I would reinstall the software from the original disk.

But even though I've done everything I know how to do to wipe the computer free of any traces of the original program, as you can see from the attached screen shot, the installer is not letting me install the program as it thinks there's a version already on the computer. There's nothing in installed programs, nor the registry, related to this program. And I force uninstalled it too. At this point I'm unable to use my scanner. Help!

Note that the subcategory of this question is not "Get Help" but your UI won't let me submit a question without choosing something, and the program in question is not in the dropdown list becuase it's already been uninstalled.

223 views
Mar 08, 2020 at 08:21 PM

slow running windows

do i need to change my windows ? its 10 but its very old

177 views
Mar 08, 2020 at 12:56 PM

Pop-Up Product Sales Window

Hi-

I just recently purchased your Bootspeed system--which is great and full of great features that I typically have to buy many programs to do. I keep getting an ad pop-up to buy your other products and when I check off DON'T SHOW AGAIN, it just does that. It's annoying and a turn off..

Thanks,

Steven

170 views
Mar 08, 2020 at 09:16 AM

Arrêt du système

Bonjour,

Actuellement, mon système d'exploitation Edge 64b, mon système coupe après un temps de 40 secondes environs.
Comment résoudre ce problème?

Cordialement
Denis Schmitt

192 views
Mar 08, 2020 at 08:57 AM

AusLogics BoostSpeed

When using AusLogics BoostSpeed ​​of any version (from version 5 to the latest) in the Microsoft Windows 10 Enterprise 2016 LTSB operating system, the reflection of available networks in the system tray disappears when you click on the network icon (both Wi-Fi and local). As well as a keyboard input indicator. Moreover, when uninstalling AusLogics BoostSpeed, this problem is not resolved. Which eliminates the use of AusLogics BoostSpeed ​​on laptops with this system. How can this be fixed?

183 views
Mar 07, 2020 at 11:08 AM

windows 10

How many of the tools in BoostSpeed 11 can be used on a SSD?

168 views
Mar 06, 2020 at 03:10 PM

An error occurred while loading Library.dll

When loading Auslogics Disk Defragmenter, I get the following message box:

Auslogics Disk Defrag 9

An error occurred while loading Library.dll.

Error code: 0x0000007E
Error message: The specified module could not be found.

I've tried to uninstall the program, but get the message box:

Runtime error at (180:3568):
Exception 'EAuslogicsIntItException" at address 0049E613

Thanks

Nick

420 views
Mar 03, 2020 at 03:46 AM

Driver power state failure

Driver power state failure , this is not getting ressolved even after updating all drivers of the system. Tried various methods listed on the internet, changed settings many times. Even Auslogic couldn't solve it.

275 views
Mar 01, 2020 at 06:05 PM

Defender not working

My Windows Defender is disabled, greyed out in the windows features window; I can't start it back up and when I try to open it, I get an error message saying I need a new app to open windows defender. Why isn't my Windows Defender opening up or working at all?

210 views
Mar 01, 2020 at 12:32 PM

Auslogics Pop ups

Why have you introduced pop ups that just send me round in circles?
Been using Auslogics suite of progs for 15+? years, really don't need it. SO ANNOYING

249 views
Feb 28, 2020 at 10:14 PM

copy and paste

Generally, copy and paste do not work with mouse druppin a meny. Now, I have to use tne keyboar,Control "c" to copy and control.'V' to paste. this has slowed my ompute use condiderably.
somtimes I can see a quick flas of the menu, but it disppears befoe any action can take place.
Any help to correct this would be appreciate. Thank You

264 views
Feb 28, 2020 at 05:26 PM

software is slow

Hi

How do I increase memory resources to a particular progam/software using auslogics

176 views
Feb 27, 2020 at 05:50 PM

Языковая панель

Пропала языковая панель

273 views
Feb 26, 2020 at 11:42 AM

System Reserved Partition

As far as I can tell I lost my SRP after a Windows 10 v20H2 update. How do I get it back or do I not need it? I went back to version 2004 and still can't find it.
122 views
Sep 01, 2020 at 08:30 AM

quiero reparar mi pc

mi procesador de ram esta lento

122 views
Jun 22, 2020 at 05:10 PM

Update windows

I can't update windows on my windows vista machine. Every answer will be estimated.Thank you!
122 views
May 26, 2020 at 06:24 PM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

Content hidden to protect privacy

121 views
Sep 01, 2019 at 05:05 PM

how to find and permanently scrub wipe erase delete WIN10 VSS/ Shadow Copy files

Have disabled VSS ok.
Can find no way to erase existing files created by VSS, and they have eaten up neary 50% of my hdd over the last year.

Any help much appreciated!

Best Regards,
Scotty :-)

121 views
May 24, 2020 at 08:18 PM

Unused Applications - Application Logs

When doing an All Areas Scan the Disk Space never is 'Nothing Found' the result because the following files are always there:
C:\Windows\System32\SleepStudy\ScreenOn\ScreenOnPowerStudyTraceSession-2020 How can I delete, disable the folders of these files. I have gone in to the final files and deleted them, at least I think I have, but the early folders are still there and the Application Logs appear again. How do I get rid of or disable these folders? Thanks!
118 views
Jul 20, 2020 at 01:40 AM

Flash drives

All of my flash drives are not recognized, irrespective of the USB port, I use. How do I reactivate the USB ports so as to recognized the flash drives?

118 views
May 20, 2020 at 07:16 AM

Problemas de apagado

Buenos dias. Mi Pc no apaga quedan encendido el ventilador de mi fuente de poder y el led del monitor. Gracias por su colaboracion

116 views
Jun 16, 2020 at 01:36 PM

Chrome isn't in Volume Mixer, Windows 10

Just starting today, YouTube, while in Google Chrome with Windows 10, won't play audio. It says the site isn't muted, as well as the browser saying that it allows audio to be played from YouTube. I checked the Volume Mixer, and Chrome won't show up at all.

Any tips/suggestions to get the browser back to Volume mixer?
116 views
Oct 01, 2019 at 03:05 AM

free space wiper

Hello
Do you suggest free space wiper


thankd

116 views
May 11, 2020 at 04:44 PM

Error al actualizar windows

Hola soy Jose, tengo un problema al actualizar mi windows me sale siempre el error: Error de descarga: 0xca00a000 tengo una tarjeta grafica AMD
116 views
May 19, 2020 at 04:21 AM

обновление windows10

сколько трафика примерно нужно потратить для обновления windows 10 версия 1909 до версии 2004 в гигабайтах

115 views
Jun 15, 2020 at 05:11 AM

On the subject of Devices

Yes I have tried the sugestions you mentioned in the previous answer. Problem is, do I have to remember to Unchek the devices every time I do click on the maintenance button and undue again and again?

115 views
Jun 16, 2020 at 06:03 PM

Bluetooth not working

Bluetooth isi not working. Please suggest remedial measures to resolve the issue.

115 views
Dec 14, 2019 at 03:30 AM

make simple

this is too mucj tab in software
Dashboard
Once clikc scanner
cleanup
optimize,protect and so on. huh i am officer i have not 01 hour to go thorugh each, please make menu and userinterface like AVG PC Tune Up, iolo system mechanic, Norton antivirus etc. its easy,
Please do some hard work,

115 views
May 08, 2020 at 11:29 AM

Updates Inoperative

Windows shows installing but nothing happens.

115 views
May 19, 2020 at 10:33 PM

broken link to update 16 June

The link for your current update is broken

114 views
Jun 16, 2020 at 12:36 AM

Swipe Left, esp from rt edge, activates Cortana?

Please tell me how to disable this highly distracting action?
114 views
Jul 19, 2020 at 12:12 AM

windows random shutdown

event viewer shows kernel power error after I restart the laptop.
kindly help thank you.
114 views
Oct 24, 2019 at 04:24 PM

older auslogic boostspeed

dsregard " category please , nothing made sense to fit so i just picked whatever to make the forrm work

dear auslogic ... allthough this might seems milydy entertaining .. its serious ... i find my purchased boostspeed 11 very handy for some things and situations , but i still go back for boostspeed 10 for some other situations ... however * dont get ticked off now( ... for bs10 i was never licenemed ... allthough my interest for your products started thhrtr actually ... enough boutt that... sofirst i thought i just let my free tries@ of bs 10 run out and the by then mandatory buy it or get lost whould steer my to the right page.... now as mentioned first it was just mildy annoying ... now ... wanting to have apaid 10 for LOOONG its beging to feel stupid mildy put .. always being directed to get 11 .. that i allready have... so here i I am ... at the very source of the cracjer factory asking u PLEEEAAAASE .. FFS .. can i very very please tosss some coin in your direction for a LEGIT ten ... sure enough half my youth p2p ...
howver even if i got a lax mindset on piracy i actually feel strong on the issue + if you find yourself using one thing over and over its superjustified coughing up , and for bs 10 ... in all honesty i felt that wanted to for LOOONG . just been some gaps between my tring to find TEN ... alll about 11 ... so very please ausligic folks and yes might u even take 10s FULL rate even if it might be percievied @obsolete@ ... i dont care i just very much want a legit 10 copy. a totally other idea , i do batch layman stuff , minor programing so to speak... yet to master for and loops else i might gone deepr with this idea. that be .. i lie to propose this for windows slimmer.. when i go about this manually i do say lang coeds string seaches within winsxs ,soppose im french for instance .. wanna ditch ALL locales cuz... i i fucking just want the frenchones for my os , UNLESS i got a BIIIIG family >p .. so there hes like explorer search withing top of winsxs *_en-US_* and i get ALL files from that language , alll get folder with files might not tagged but safe to assume same language since found in folder. like just getting system32 root folder , gather up all lang folder there to a list , then run searches like that. unless most people surley be contentnt with 3/4 languages, and belive me when i say , its VERY noticiable gain in space getting rid of 20-25 sane shit just in jjibberish not meant for you... so why MS bundles i can understand , but why they dont trim ones mentioned to not be using down is boyond me.... well anyhow auslogic ... please write me back regard me gladly tossing coin your way for boostspeed 10 ... cuz it be veryy happy for it .. &cheers &bj;rn Sahle ,

Content hidden to protect privacy
or | santa9785 |

114 views
Nov 05, 2019 at 03:55 AM