Hi. This may be out of your field, but...
I am relaunching a small nonprofit. Part of the process is transferring files from a worn out laptop (using now) to a newer refurbished one. I'm using the free version of Auslogics Speed to clean up the old laptop before transferring data to new. We will be subscribing to the paid version for the newer laptop after I get the transfer done.
In the past, I've had to have someone transfer data using specific cables. Is there an Auslogics or other software that can be used to do the transfer without hardwiring? Novice here techwise. And, it's always been my experience that no matter how successful the data transfer, the folder and files have to be manually reconstructed. A work-around would be great.
I need t leave home now but will return about 4:30 Pacific. Yes, I know that's asking a lot, so I appreciate whatever you can share about the challenges I'm facing.
I have tried a few "fixes", e.g.
In Startup and recovery, used "Restart" for clean start,
Start in "Safe Mode",
Untick "Automatic restart",
Removed or substituted all devices, hard drives plus mouse and keyboard, even monitor and RAM, except Graphics card - no fix. Defragged and scanned hard drives for errors.
Pressed power button with power disconnected.
Re-installed Windows and updated.
All fans and heatsinks not clogged with dust.
Edited Registry = "No Auto Reboot With Logged On User"!
I have recent system images saved but none before the problem started!
Any suggestions? Thank you, David
I had some problems installing Win 10 updates. The problem keeps recurring and I would like information from your support.
You may find this error code helpful: (0x80080005), which is the message that keeps popping up:
The device is missing important security and quality patches!
Just installed my Driver Updater on my new PC and after updating the drivers and a required restart I get a Bluescreen with the message "Inacessible Boot Device" adn restarting does not help, nor does turning the desktop off and on again.
What to do now?
PS: The "Device" above is probably incorrect as I'm writing this from my laptop.
ive tried all your fixes pertaining to my issues but it doesnt seem to have helped all that much
I intiated my original correspondence on the 5th November as indicated below:
I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.
This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!
I await an update at your earliest available opportunity.
Ian R. W
Thank you for posting your question on our forum.
The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.
Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.
Running the command "sfc / scannow" in CMD under the admin might help with the issue.
You can also send to our support logs with system information and event viewer so that we can better understand the issue.
To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.
To get logs from event viewer, please do the following:
1. Press the key combination "Windows" + "X"
2. Select "Event Viewer"
3. Expand the "Custom Viewer" subsection
4. Select "Administrative Events"
5. Expand the "Action" menu
6. Click on "Save all events in custom view as ..."
7. Save log to PC
If you need any further assistance or have any other questions, please do not hesitate to contact us.
Edited 7 days ago
Waiting for moderation
Your prompt response to my request for technical support is very much appreciated.
Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.
At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.
I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.
Ian R. W
Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.
Ian R. W
There must be something I am missing...please help.
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