961 questions
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Printer does not print...

Greetings,
After installing your product software, my HP Office Jet Pro 9010 series PCL-3 stopped printing.
Although the printer is wireless connected. The PC sees the printer. HP diagnostics says that the printer is working and connected.
So everything as far as I can observe is connected and working.

When I click the print button in WORD, the printer goes through its process, makes all the clicking sounds and it just stops without printing. I looked at the printer queue and the document loads, then it disappears from the queue and nothing happens.
The printer quiets down and stops dead. Although the printer is connected and on.

By the way, I have a 2 laptops also connected to the printer by WIFI. These laptops do not have your software installed on them. When I print from them, the printer works. So, I know that the printer is working correctly. Besides, it's new!

Thank you... hope you can help...
Al Sosa
438 views
Mar 25, 2021 at 01:02 PM
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No thumbnails

I have WIndows 10 that is up-to-date. It has suddenly stopped displaying thumbnails of pictures (jpeg). It seems that t his is a common problem. I have taken several recommended procedures (from https://www.windowscentral.com/how-reset-thumbnail-cache-windows-10) to overcome the problem without benefit.

Can you help?
419 views
Mar 24, 2021 at 05:13 PM
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Глубокая очистка файлов

Здравствуйте! После выполнения глубокой очистки файлов перестало работать стандартное приложение Windows "Кино и ТВ". Исчез exe-файл - 0 байт. Прошу учесть при подготовке обновления BoostSpeed 12, а также подсказать - как востановить приложение "Кино и ТВ"?
С уважением,
Виктор Оплеснин

254 views
Mar 23, 2021 at 07:21 AM
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Must re-enter product code in Fences after weekly scheduled maintenance

Hello,

Boostspeed runs every Sunday morning as part of scheduled maintenance I set-up. After it runs, I am prompted to re-enter my product key for Fences. I do this and Fences works fine. This is a nuicance though as I should not need to do this - the Fences registration is valid. Given the timing is consistent, I am assuming Boostpeed is causing this issue.

Several weeks ago, I did exempt my Anti-Virus software from scanning the Fences folder which contains the registration certificate. However, the prompts continue.

If Boostspeed is indeed causing this issue, is there a way to have it avoid removing/maninpulating the registration of this software so I don't have to re-enter the product code weekly?

Attached is the dialogue box that appears requesting to re-enter the product key.

Thanks,
Rich Sullivan

269 views
Mar 22, 2021 at 08:41 PM
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How to fix (delete) dead shortcuts?

After fixing of whole system {using default settings) I still see dead links to apps or files which have been moved or deleted while ago.

Ho to fix/delete dead shortcuts/links?

Thanks

307 views
Mar 22, 2021 at 03:45 PM
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Dégragmentation

Bonjour,

Lorsque j'effectues une défragmentation de mon ssd avec l'option pour sdd, ils reste des carrées en rouge.
J'ai sélectionné dans les options 'tous les fichiers'.

Egalement l'indicateur ne se met pas a 0%

Cordialement
Denis Schmitt

257 views
Mar 21, 2021 at 05:42 PM
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Корректировка

Привет! У меня вопрос по программе Ausjogics BoostSpeed. Дело в том, что при каждом новом запуске загружается рекламное окно с предложением дополнить вашими прграммными продуктами мою систему. Это окно сжирает много ресурсов системы, что приводит к зависанию и потере времени, значительной потере. Как можно отключить данное окно? Ведь то , что меня интересовало, я уже приобрёл. Не хотелось бы получать разочарование от вашей продукции.
С уважением, Алексей.

253 views
Mar 21, 2021 at 11:50 AM
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Boostspeed

Boostspeed 12 startet immer wenn Windows 7 geöffnet wird.
Wie kann man das verhindern?

248 views
Mar 20, 2021 at 05:43 PM
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Windows game bar does not work

Windows game bar does not work when i try press the key combination
287 views
Mar 20, 2021 at 05:36 PM
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тормозит оченьсильно

у меня очень долго думает ноутбук и иногда исчезают с и d диски пока не перезагрузишь не появятся
229 views
Mar 20, 2021 at 12:22 PM
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Cross mark on wifi symbol

This happens sometimes . When i on the laptop there is a red cross mark on wifi button and when i on the wifi it doesnot detect any network . But after I off and on the aeroplane mode and the system a lot of times it goes off . It is not related to the function key which disables it as i tried it .
237 views
Mar 20, 2021 at 06:00 AM
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Defragmenter related question

There was no option for auslogics defragment so i chose a wrong category.My question is about defragment.Does defragmenting the hard disk HDD daily damage the hard disk or corrupt it ?

271 views
Mar 20, 2021 at 05:50 AM
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computer desktop icon not working properly

after changing the icon of the desktop basket, the view of the basket stopped changing. How to fix ... The icon was downloaded from the Internet and I like it (I don't want to delete it)!
229 views
Mar 20, 2021 at 04:45 AM
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Bluetooth

No matter what I try, I cannot get my Bluetooth to connect to any of my paired devices. I was able to until recently. Do you suggest I do a repair of Windows 10 without losing files and apps?
279 views
Mar 19, 2021 at 07:46 PM
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USB-C Gigabit Ethernet Mini Adapter does not indetify network

I have just purchased a USB-C Gigabit Ethernet Mini Adapter and I cannot connect to the internet with it. The device connects to my computer and is recognised, but it says "Unidentified Network" and underneath "No Network". My machine uses Windows 10. Can you help fix this problem?

I have exchanged the USB-C device because I thought it was faulty, but the same problem is repeated.
252 views
Mar 19, 2021 at 01:30 AM
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Unable to move desktop icons

recently did cleanup and deleted some .ico files. checked Restore and files not located. cannot move desktop icons and a 1-2 minute delay using mouse with no ability to select programs on bootup since Auslogic installed. tried various workarounds via internet to no avail with no help on how to restore missing files. can copy/past icons but not move on desktop. no such problems since last bootup except mouse delay. not able to determine which file to send for review.
209 views
Mar 18, 2021 at 09:09 PM
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Speaker Headset or head phones is unplugged message

Suddenly, I have no sound. Have run all the recommended troubleshooting in settings etc., have NEVER used headphones or headset on this laptop, don't know what else to try?
266 views
Mar 16, 2021 at 08:04 AM
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Ошибка при рагистрации

По чему произошла ошибка при регистрации

268 views
Mar 14, 2021 at 10:18 AM
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Empty folder function and Document file

How can I safely run Empty Folder file function without destroying important files, such as Document File???????
234 views
Mar 13, 2021 at 02:12 AM
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Windows.old

It is possible to delete a windows.old folder with Bootspeed 12 and, if so, how?

219 views
Mar 13, 2021 at 01:12 AM
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Minecraft

modを使ってマイクラを楽しんでプレイしてるんですが、最近forgeを28.1.76から最新のものに変えたら、起動するんですがメニュー画面まで行かなくなりました。
どうすればいいのでしょうか?
いちおう、エラーログを添付しますので教えて下さい。お願いします。

363 views
Dec 10, 2019 at 05:25 AM
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Démarrage anormal

Bonjour,
J'utilise une unité ASUS N73SV sous Windows10 qui me donne entière satisfaction.
Logiciel de sécurité Kaspersky, Firewall Windows, Analyses périodiques par Auslogics Anti-Malware.
Aucune attaque virale jusqu'à aujourd'hui.
Depuis un an environ la touche habituelle de demarrage - au dessus du clavier à droite - ne fonctionne plus; le pc ne demarre pas.
Pour demarrer le pc, il faut appuyer sur la touchei se trouve tout au dessus du clavier à gauche, donc la symetrique de l'autre.
Mais au lieu d'activer directement Windows, cela active le Bios (son de boot tres fort) puis Windows (son de boot normal).
J'ai entrepris plusieurs fois de comprendre et réparer mais sans succès.
Je souhaite revenir à un fonctionnement normal.
Merci de votre aide.
Kind regards,
Jean Farny
363 views
May 03, 2020 at 04:35 PM
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Disk Defrag

Hello

what are the differences between Disk Defrag Pro and Disk Defrag Ultimate ?

If I installed Disk Defrag Ultimate, can I uninstall Disk Defrag

thanks
Paul

362 views
Dec 12, 2020 at 09:44 AM
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Keyboard issues.

I've just updated to windows 10 May update, have now completely lost functionality of shift keys.

362 views
Oct 23, 2019 at 01:22 PM
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Not Working

How to fix microphone not work
362 views
Aug 14, 2020 at 06:55 PM
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Cat protection turns on every time i boot my Intel I7 Win 10 Machine

cat protetion goes on everytime I turn off my Intel I7 win 10 machine

I am locked out every time I boot, I reset it off see that it is saved but next time I log on its on again

361 views
Jun 15, 2020 at 04:28 PM
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Error mesage

I recently installed Microsoft Office 2019 on my Win 10 computer. Each time I use your Bootspeed 11 software, and when I access my Office 2019 software, I get an error message "Operatng system is not presently configured to run this application". What can I do to correct this? I am reluctant to use Auslogics software if it continues to prevent me from accessing my MS office software. Please advise. Thank you.

361 views
Oct 04, 2020 at 05:57 PM
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takes 7 hours to defrag 18 files on a portable HD

Why is it taking 8 hours to only defrag 18 files on an "easystore" 5TB portable HD. 790 files on this HD is said to be fragmented. at this speed, it will take me months to defrag this HD. can I speed up the defrag speed?

361 views
Dec 29, 2020 at 11:45 AM
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Video issues

Hi There,
I can be happily working along, and if I need to see a video file, I can... but then, sometimes it stops, and I cannot make the video work again.
I have Driver Updater, but if I reboot the computer, the video function will work again.
Sometimes, if I run a BoostSpeed scan, the video might work again. It can still stop again, but if I Boost Speed again, it may not make the video run again.
So I have to reboot again instead, which is pretty time consuming.
My initial thought is I'm missing video drivers, but i have Driver Updater.
Can you advise and help me?
361 views
Nov 03, 2020 at 06:14 AM
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Installing Auslogics boost speed

Can Auslogics BoostSteed be installed on a second computer?

361 views
Apr 08, 2021 at 01:17 AM
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Недавние

Как сделать так, чтобы сохранялись последние книги в Файл/Последние? Происходит автоматическая очитска и ничего не остаётся.
Каждый день всё пусто.

361 views
Jan 15, 2021 at 07:18 AM
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Unwanted sound

A day ago my windows 8.1 laptop started to say a word that sounds like Paul. I was listening to news and it appeared as if scheduled every10 seconds. Now even with no user task running I still hear the word. Any ideas?
360 views
Dec 19, 2020 at 09:22 PM
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Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

360 views
Oct 14, 2020 at 03:43 PM
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Support?

Hi! Is there a plan to support the Opera GX browser? I have been using this broswer for my web serching needs. It's pretty good. However, Auslogis BoostSpeed is not recognizing the browser as a supported browser. Thank you for taking the time to read this question.

360 views
Nov 27, 2020 at 11:39 AM
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Deleting A folder and file

Hi there,
How can I delete a file and folder that won't delete?

359 views
Nov 26, 2019 at 05:17 AM
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Perfomance for...

How can I optimize Windows for GTA V for maximum performance?

359 views
May 27, 2020 at 04:35 PM
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Duplicated Folder

Hello,

My name is Eric Borges and I am having an issue that when I update my windows 10 it's duplicating the windows folder in my C:, (follow attached). I've try to delete in many ways and even tho with the Auslogics app is not working, it's saying that the folder is deleted, but it's not. Is there any way to remove it permanently?

Best.
358 views
Oct 27, 2020 at 07:40 PM
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lock screen password

how can i return my window lock screen password
358 views
Aug 03, 2020 at 10:12 PM
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Пропала регулировка яркости

Добрый день. Полностью пропала регулировка яркости после обслуживания через эту программу. Сочитание клавиш FN + яркость не работают. Ползунков нигде нет.

358 views
May 08, 2020 at 08:52 PM
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My Windows 10 Pro version asks for activation

Hello,
I wonder why my Windows 10 Pro version, upgraded from Windows 8.1, asks for activation(---> go to settings ) since 2 weeks.
The notice pops up everytime I strart the laptop.
I have read that the OS might become unstable if not"activated"..
When checking, Windows is activated, and the key seems to be valid, but with a digital license "provided by "Your Organization""
Is there a way around it, without wiping the drive and install "new "Windows 10 Pro ? I did make a back up copy with Auslogics Bitreplica on a WD drive though..
Thank you for any answer that may show a solution.
Many regards,
Robert Soer
<robertsoer@gmail.com>
358 views
Aug 23, 2020 at 11:40 PM