839 questions
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takes 7 hours to defrag 18 files on a portable HD

Why is it taking 8 hours to only defrag 18 files on an "easystore" 5TB portable HD. 790 files on this HD is said to be fragmented. at this speed, it will take me months to defrag this HD. can I speed up the defrag speed?

276 views
Dec 29, 2020 at 11:45 AM
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Statup Manager

Что значит "рейтинг = опасно" ?

224 views
Dec 29, 2020 at 11:05 AM
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Using Dedicated Graphics Card

Hello there,
I've got a problem with switching to my dedicated graphics card. For some reason games like CS:GO tend to run on integrated graphics. I've tried everything such as going to Nvidia Contol Panel and choosing cs:go, and setting it on my Nvidia card. When I go to Graphics settings and choose CS:GO it says Intel(R) HD Graphics 3000 for Power Saving and High Performance (which it shouldn't be like this) . I've installed the latest version of my Nvidia Card ( which is 391.35). The only way I can use my Nvidia Graphics for CS:GO is that I have to disable Intel(R) HD Graphics 3000 in Device Manager (which then I'm limited to 60HZ and can't change color settings)
I'm using an Asus Laptop( Asus K53SV)
Here is some information about the hardware that I'm using:
Geforce GT 540M
Intel(R) HD Graphics 3000


I hope you guys can help me with this and have a good day :)

221 views
Dec 28, 2020 at 11:45 AM
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UsoClient

Hello Auslogics

It seems that every day I get a warning message about a new 'Daily' task being created. That task is UsoClient (see attachment). There always seems to be three occurences of this program, despite this – so I guess that it is being deleted and recreated by Windows.

No doubt this is a Windows thing, but it would be good to understand what is going on here.

Also, if I try to disable it, despite being a local admin, I get an 'insufficient privs' error (see second attachment).

If this is deemed normal behaviour and the program is trustworthy, is there a way of disabling the warning message, but just for this one program?

Thanks and regards
Phil Parkin

266 views
Dec 28, 2020 at 08:41 AM
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question

how to enable switching mode?

205 views
Dec 28, 2020 at 07:58 AM
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Teclado de mi laptop funciona pacialmente

No funcionan algunas teclas de mi teclado
181 views
Dec 28, 2020 at 12:08 AM
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Location in Privacy setting

I cannot switch Location on in privacy settings i have scoured the web and tried numerous "fixes" under Services and Registry to no avail i think it maybe something to do with the Administration profile login, I have tried creating another admin login "Test" but the problem persists, I have even upgraded to windows 10 Pro but still the issue is thier would appreciate a fix. I have attached a screen shot to assist with identification
Thank You
229 views
Dec 27, 2020 at 06:48 AM
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BoostSpeed 12 clobbers Voice Recognition.

I am running Windows 10 Build 19042-2009 BoostSpeed 12 Pro. I use Microsofts Voice Recognition with Language Microsoft Speech Recognizer 8.0 for Windows (English - US). When I installed BoostSpeed and run the scan and resolve. It clobbers Voice Recognition. I get this error message after. "Speech recognition could not start because the language configuration is not supported.The recognizer language must match the language of the user interface." Checking the configuration shows that the language configuration is still what it was before it stopped working.

I run the rescue undo, and it still does not allow voice recgnition to run. I have to reinstall windows to get it to work. I have excluded Microsofts Speech folder from appdata and protected several keys in the registry to try to prevent this. Nothing I do seems to resolve the situation.
Please help.

Thank you
306 views
Dec 26, 2020 at 01:58 AM
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Headphones connected but no sound

I;ve connected my JBL headphones to my PC but there is still no sound
287 views
Dec 25, 2020 at 08:17 AM
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Slower Internet Speeds

Hello, I have verizon gigabit internet. Since February I built a pc and was enjoying 700 mbps speeds using ethernet connection to my Nighthawk XR500. For the last couple months, I have been experience under 50 mbps speed and cannot figure out why. I have tried updating drivers and software and firmware but nothing has worked. I purchased boostspeed and optimized but has not worked. Any help would be appreciated. I get speeds of around 500 to 600 on my phone.
237 views
Dec 24, 2020 at 01:46 AM
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Camera and Microphone

How do I unlock my camera and microphone?
245 views
Dec 23, 2020 at 08:38 PM
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Unmount drives

Please tell me why on earth your programme needs to unmounts two drives after the defragmentation process, the one (J:\) that has been defragmented and the other one (O:\) that was not touched by any process of the defragmentation. Only restarting the Win10 operating system made the drives be mounted again, even a partitioning programme (MiniTool) did not find the drives before restart! Next question: how do I prevent this from happening again?
Thanks for your well appreciated help.
224 views
Dec 22, 2020 at 11:19 AM
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HDD Spindown Automatically

Hello, When i restart my computer. hard drive automatically spindown and spinup when system load windows...any suggestion??
233 views
Dec 22, 2020 at 10:51 AM
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Pro Version

Considering the trial version does the job of speeding up my computer, what is the cost of the Pro Version?
342 views
Dec 22, 2020 at 02:05 AM
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error code 0xc00000e5

Can I fix this error in your program, or do I seek help elsewhere?

268 views
Dec 21, 2020 at 08:12 PM
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acsses denied in changing windows services

hey!
i want to install an app update from windows store but i recieve an 0*80070422 and as i searched it heads to a disibled windows update service in windows services panel and i wanted to turn it on and change its status from desibled to automatic but it keeps accsess deniding what should i do plese step by step and im sure about my administrator acssess
225 views
Dec 21, 2020 at 11:08 AM
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cd rom not working or wireless mouse

cd rom or usb for wireless mouse wont work after i did a recovery on my windows 10 laptop
213 views
Dec 20, 2020 at 11:26 PM
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Unwanted sound

A day ago my windows 8.1 laptop started to say a word that sounds like Paul. I was listening to news and it appeared as if scheduled every10 seconds. Now even with no user task running I still hear the word. Any ideas?
279 views
Dec 19, 2020 at 09:22 PM
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Audio Bluetooh Problem

Hello, can you help me fix my problem!
What do i do if when my wireless hadphones connect to the laptop the sound is still comming from the laptops speaker
206 views
Dec 18, 2020 at 11:09 PM
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hotkeys

shift key turns my second monitor
left alt reboots my computor
windows key turns off my first monitor
230 views
Dec 18, 2020 at 06:58 AM
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Swipe Left, esp from rt edge, activates Cortana?

Please tell me how to disable this highly distracting action?
419 views
Jul 19, 2020 at 12:12 AM
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Discord failed installation

hello there, im facing a problem with installing discord, says something about checking the setup logs or something to contact author. i watched your video on how to fix that problem and tried both methods but they dont work. Is there anyway i can get help? Thank you. Btw i just put access because there was no discord subcategory, the problem isnt with access its with discord.

418 views
Aug 26, 2020 at 01:20 PM
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Does not open on click, File Open required.

MS Excel does not open on click, need to go to File Open. When received as an email attachment, MS Excel only opens a blank grey screen. Can only open after saving attachment then doing a File Open.
Tried the DDE thinh and your software said it had made the necessary changes to allow MSExcel files to be opened by clicking on them rather than using File Open

417 views
Apr 07, 2020 at 04:37 PM
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System Restore

Desktop just started on off when sitting in sleep mode, A tried to update Microsoft Windows 10, took update, Still on off multi. times daily B, tried System restore tells me could not preform System Restore Still on ,off mode , C What setting in resuce center would fix this System Restore problem.s all from same date around System 3 or 4 from same date close to restore point date. Is Boostspeed 11 causing this problem

417 views
Apr 16, 2020 at 06:59 PM
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Sound just stopped again

I have had this problem multiple times.
Usually I just delete all sound drivers using Device Mgr.. then restart..
But..
Why does sound fail?
Is there a way to fix through AusLogics?

417 views
Feb 01, 2020 at 11:26 PM
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Malware

How can I minimize the picking up of malware by using your toolkit?

416 views
Apr 25, 2020 at 10:50 PM
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first display has unwanted text on it

recently when I start my computer the display show a list of system information on the right side of screen. It does not appear on subeuent pages. I can not get rid of it or find the dourse

415 views
Feb 16, 2020 at 06:17 PM
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bluetooth is not working

hi my bluetooth is not working.i cant see the device on my laptop

414 views
Apr 13, 2020 at 07:21 PM
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Error code 0x80071a91

Hey,
I have tried to update Windows 10 many times already, have performed clean boots, ran the troubleshooter and so on, but I keep getting this error (0x80071a91). What should I do?
413 views
Nov 26, 2020 at 08:00 AM
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No se le da acuse de recibo cuando envia alguna informacion. (Es una recomendacion positiva Suprema.

BoostSpeed 11 Pro being used with license: Cuando el cliente envia alguna informacion a Auslogics, si Auslogics no le da un acuse de recibo, aunque pudiera ser breve, el cliente tiene dudas de si Auslogics lo recibio.

412 views
Mar 12, 2020 at 11:58 AM
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Error in install new version

Error in install new version

412 views
Feb 10, 2020 at 04:55 AM
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updating software

i get a message on my laptop for a new verion of boostspeed 11 pro. when i click lon the link and try to update, i get a purchase screen.
so, how do i update without repurchasing the software

411 views
Mar 23, 2020 at 06:09 PM
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I just upgraded from 10 home to 10 pro

I recently upgraded my ASUS ROG G551JW from Windows 10 Home to Windows 10 Professional. After upgrading and re installing my apps, running some Auslogics tools, and updating my drivers. I seem to have like every Add On installed and a bunch of virtual this or virtual that, Vwifi and Vethernet. My External SSD (disk letter G) is gone, Ive always had the external SSD running Read and Write to basically have it help the computers performance. I cant Install some apps or change some setting because i will either get some kind of error or it saying that it cant be done on sysWOW32 or 64 im not sure, but something like that... I would greatly GREATLY APPRECIATE if a Tech at Auslogics can remote connect to my pc and take a look at what ever problems he may notice. I received 3 questions when I joined pro and this is my last available question and would really love to have someone who knows about computers, to take a look at it. THANK YOU. Stay safe everyone...

p.s I added one screenshot i had of one of the many problems im encountering.
409 views
Jul 06, 2020 at 06:56 PM
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Windows 10 logon password via Auslogics

Hello!
I am not new to Aulogics - great product! However, I am a new Aulogics 11 user. In Aulogics, in trying to bypass Windows 10 Logon on my Lenovo, I believe the password that was pre-autofilled may have been incorrect? I chose by-pass Windows logon, however when my laptop restarts the first User screen tells me my Password is incorrect. How do I fix this in Aulogics? Any help would be appreciated! ~Catherine Trager

Content hidden to protect privacy

409 views
Apr 18, 2020 at 05:41 PM
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Auslogics Anti-Malware!

bonjour je voudrais savoir si je peut installez Auslogics Anti-Malware alors que j'ai deja installez Kaspersky Security cloud est qu'il y a des risque de conflit avec les deux logiciel!

408 views
Mar 10, 2020 at 11:42 PM
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can't get wifi networks working

wifi wont display networks and wifi wonbt even turn on
408 views
Jul 08, 2020 at 05:29 PM
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Cannot install new version of Pro v11.xxx

Whenever I get the message "a new version 11.~ is available, the download completes but will not install.
Check snip pic attached.

408 views
Feb 01, 2020 at 05:27 PM
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Auslogics Driver Updater 1.23.0.2

Уже не первый раз встроенный антивирус Windows 10 "ругается" на программу, после чего удаляет DriverUpdaterHelper.dll, выдаёт код ошибки 0х0000007Е, и просит переустановить программу. А сейчас при попытке загрузки сетапа с вашего сайте пишет, что она содержит вредоносную программу. Пожалуйста, подскажите, как мне решить данную проблему, чтобы на будущее я с ней не сталкивался? Форма техподдержки непосредственно по вашим программам не работает ни через Мозиллу, ни через Хром, сообщения не отправляются, поэтому пишу здесь. Пожалуйста, сбросьте мой счётчик бесплатных вопросов.
407 views
Apr 02, 2020 at 01:36 PM
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Unused Applications - Application Logs

When doing an All Areas Scan the Disk Space never is 'Nothing Found' the result because the following files are always there:
C:\Windows\System32\SleepStudy\ScreenOn\ScreenOnPowerStudyTraceSession-2020 How can I delete, disable the folders of these files. I have gone in to the final files and deleted them, at least I think I have, but the early folders are still there and the Application Logs appear again. How do I get rid of or disable these folders? Thanks!
407 views
Jul 20, 2020 at 01:40 AM
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Microphone not working

In optimizing, cleaning, scanning or whatever, my computer (Surface Pro3) has lost its microphone. It won't even allow me to troubleshoot it indicating sometimes that I don't have sufficient privileges though I am the adminstrator.

What happened?

And, more importantly, how do I fix it?
407 views
Jul 29, 2020 at 08:25 PM