1905 questions

Scanners ignore folders configured to skip in Preferences

Please check attachements. I added folders to be ignored y scanner, but even in Default Scan (in Daschboard) seems that all folders are scanned.
638 views
Nov 15, 2023 at 09:45 AM

bluetooth dissapeared from device manager after cleanup

Hi,
I did a rigorous cleanup and driver update on a old(er) laptop, after years of limited maintenance. Using Auslogic software (driver update,bootspeed,duplicate finder) and some manual cleaning/updating, Something went wrong, not sure exactly where. Now I can not use/connect bluetooth devices anymore. I tried to solve it by doing some reasearch on the internet but can not find the solution. Otherwise the Laptop is working fine and is a lot faster.
Enclosed you will find some information of the laptop and screenshots of what I think is relevant information.
I also noticed that Bluetooth is not longer available at the 'action center' and 'device manager'. The latter one still shows some bluetooth devices but is hidden and do not seem to be the relevant items.
In 'Settings> bluetooth and other devices', the previously connected bluetooth devices are still there but it clearly states that bluetooth is turned off.
Could you please advise me on how to solve this.

Enclosed a couple of prinscreens of the systems and the above mentioned screens.
FYI I am an experienced user, however certanly not a Windows specialist.

Kind regards.

Perry Parengkuan
773 views
Nov 14, 2023 at 08:58 AM

error en el dispositivo usb

es posible con los programas que he adquirido xcon ustedes, poder recuperar mi dispositivo USB (memorias USB) que al colocarla en mi computador, me aparece que no la reconoce, dice que en mi dispositivo hay un error de comunicacion ( error 43) al parecer y no he podido usar mi memoria USB y alli tengo todos mis archivos.

si no es posible, me recomiendan alguna aplicacion para poder recuperar mi memoria USB?
627 views
Nov 13, 2023 at 02:14 AM

update driver

my bluethooth doent work on this laptop so i dont know wht to do or where to go to instaill or update any programs so this laptop would pair with my bluethooth dievices
603 views
Nov 11, 2023 at 05:06 AM

Special Algorythym for SSD

Does this type of defrag keep the SSD from degrading over time? Can you explain this process in more detail? Thank You, Craig Stone in California
607 views
Nov 11, 2023 at 04:35 AM

c:\windows\servicing\LCU\* - no cleanup

Hi.

I would like to ask why BootSpeed not have option to perform cleanup of the c:\windows\servicing\LCU\* files?
679 views
Nov 10, 2023 at 08:14 AM

стабильная и быстрая работа ПК

Здравствуйте! Мой ноутбук для домашнего использования, сложность с тем что он очень долго загрудается и все остальные процессы идут с зависанием и долгой загрузкой, скачала вашу программу, как могла сама что то удаляла с компьютера, но знаний у меня в этой области нет, как мне оптимизировать его содержимое для стабильной работы и чтобы сканирование на мусор проходило автоматически.
Спасибо
572 views
Nov 09, 2023 at 06:24 PM

Реестр

Как удалить элементы реестра ,если они не удаляются ,а очень надо,мммможет есть спец.программы?
518 views
Nov 09, 2023 at 05:50 PM

Windows Update

This error code might help: (0x80004002).
Can you guys help? Tried everything. I can't seem to fix this.
578 views
Nov 09, 2023 at 01:23 PM

My 'Subscriptions...?

Hi There...!Again I have a question regarding with my 'Subscriptions and my 2nd Question is:- How Can I ''Manage'' my subscriptions with 'Auslogics ?, and for Example:-How to do this... if in the future I'd preffer or change my mind to 'Cancel one of my subscription with 'Auslogics...how could I 'Cancel a subscription with 'Auslogics? Let me know Please...? Thanks!
694 views
Nov 09, 2023 at 12:10 PM

Question about All my 'Subscriptions?

I have an important Question regarding with my 'Subscriptions: 1 Question: After an Year time are All my 'Subscriptions with Auslogics will Renew Automatically?...or After an Year time when my subscriptions will gonna expire should I buy New Licenses for all my Subcriptions again, I mean do i need to do it manually?again? Please Let me know? thanks!
644 views
Nov 08, 2023 at 03:41 PM

Vos logiciels

Quel utilité et quelle différence (avant de passer ma commande) entre Auslogics BoostSpeed13 et Discdefrag?
Je ne sais que choisir vraiment..
578 views
Nov 07, 2023 at 03:54 PM

アップデートエラー

スクリーンショットを添付しますよろしくお願いします
541 views
Nov 07, 2023 at 10:25 AM

Privacy Leaks

Boost Speed 13* has been sending me the message that I have "Potential privacy leaks detected - . . . . some Windows settings are enabled to share your private information"
How do I find the Windows settings and disable them?????
579 views
Nov 07, 2023 at 12:24 AM

バージョン 13.0.0.4から

BoostSpeed 13 バージョン 13.0.0.4から13.0.0.6への案内は来るので
アップデートの操作をするのですが何回やっても
13.0.0.6には到達できません、Windowsのアンイストールの操作をして
再セットアップをしても変化は有りません対処の方法は・・・・・・・
673 views
Nov 05, 2023 at 01:03 PM

Getting different kinds of BSOD's

Hello and good morning, I'm not very good at softwares and know-how's on PC but I've tried using this program to probably fix the cause of what could be causing the BSOD's on my PC. After I tried to use the Auslogics Driver Updater, I updated some of the drivers and it asked me to restart so I did. After I restarted, the pc kept giving me a BSOD where it was written something like: Boot device inaccessible. So I couldn't even put the password and login properly. I had to restore the data to a certain point so I could get my pc back. I'm not sure what the problem is yet so I decided to write this message to you and ask for a helping hand.

Thank you in advance for your time,

Pedro
712 views
Nov 05, 2023 at 11:32 AM

email tutorial

When I first used BoostSpeed there was an emailed tutorial/teaching program that was very informaive. Is there still such a thing and how do I access it?
595 views
Nov 03, 2023 at 01:02 PM

Diagnostic Policy Service Cannot Start.

Diagnostic Policy Service Cannot Start. Access is Denied – Error 5 Fix


610 views
Nov 02, 2023 at 09:42 PM

What does this DOS/DSS commandline Window temporarily at bootup mean?

SInce installing Auslogics BoostSpeed, it hasn't been happening, but what does this mean?
543 views
Nov 01, 2023 at 07:52 PM

Recording locks up.

Sometimes a pop-up behind a screen that I am unaware of, like BoostSpeed, will render an application or camera immobile. How do I keep pop ups from happening? What can I do?
587 views
Nov 01, 2023 at 07:49 PM

sleep mode

How do I disable sleep mode?
823 views
Jun 25, 2022 at 05:51 PM

sound in windows 11 alway from small to big when i play video

The sound in windows 11 alway from small to big when i play video, mp3, and on youtube also, evanthough when i pause for awhile and then I play it also happen the same problem. It disturb me a lot
Could you please help me. Thank you so much
823 views
May 15, 2023 at 01:13 PM

HP Envy Desktop 23 No audio devices after windows 10 update

Hello,

Potential new customer here.

My HP Envy desktop has no sound and can no longer find an audio device installed after a Windows 10 routine update.

Any ideas?

Thanks
823 views
Oct 14, 2022 at 08:06 PM

letters are very thin -hard to read

Dear Sir/Madam
After optimization the letters on facebook or on internet websites are vey thin and hard to read. How do i return back to previous settings? Its very difficult to read text/comments on web

How do i revert back changes
I have attach a typical page with current letter style. Can it be made more visible ? not bigger just more clear

Thank you
Andreas Y
822 views
Apr 17, 2022 at 09:46 AM

Empty Folder Cleaner and Windows

Does the Empty Folders Cleaner differentiate which folders should and should not be deleted in the Windows OC? The tool identifies hundreds in my C drive, and I assume those in the Windows' System, Program Files, Windows32, etc. should NOT be deleted, but I can't tell.
822 views
Dec 26, 2022 at 05:01 PM

Вопрос об ошибке при внезапном отключении

Доброго времени суток, уважаемые специалисты!

Спасибо за возможность задать Вам вопрос.

В моём ноутбуке - операционнная система WINDOWS 7; она была переустанавлена специалистом в январе этого года после профессиональной чистки системы.
Есть вопрос об ошибке, номер которой есть на скриншоте вложения, сделанном при внезапном отключении ноутбука во время обычной его работы. Такое внезапное отключение моего ноутбука случается неожиданно, всегда без всяких предварительных каких-либо признаков; при этом на экране висит текст с номером ошибки, который видно на скриншоте.

Что значат такие внезапные отключения? Как предотвратить такие отключения, что исправить в системе?

С уважением, Ана
821 views
Oct 20, 2021 at 08:44 PM

Missing files, Cannot restart

Restart hangs, so window will not update
821 views
Mar 17, 2022 at 06:25 PM

BoostSpeed wipes out VS2022 install data

Whenever I run the Boostspeed scan it wipes out all indication of my VS2022 installation. After the Boostspped run Visual Stuio VS2022 installer states there is nothing installed. Must restore with backups.

Please advise.

821 views
Apr 12, 2022 at 12:02 AM

About BoostSpeed

Sorry about the bogus Subcategory- apparently I cannot send without one but BoostSpeed is not listed.
I want to set the program so that it does NOT wipe form-fill information from Firefox. I have been cruising through the settings but I don't see a way to do it.
820 views
Jun 05, 2022 at 09:12 PM

Defrag or No?

Hi

Cool software and company. Thanks for your time.

Someone mentioned I should use this, but also said, in accordance with info online, that "defragging" an onboard SSD will cause issues. I'm directly confused by this and would appreciate some guidance on what is correct here.

Thanks again.
820 views
Oct 10, 2021 at 11:19 PM

programa ya instalado

Tengo instalado el software BoostSpeed 13 en mi portàtil.
Cada vez que inicio sesion aparece un mensaje dandome opcion de descargar nuevamente el programa que ya tengo actualizado.
Ruego me indiquen que ocurre.
Muchas gracias.
820 views
Dec 05, 2022 at 11:53 AM

"Location servises managed by your organization"

I need to fix this. Want to be able locate my laptop in case it gets loss
820 views
Jan 30, 2022 at 05:26 AM

Boot Vorgang

der boot vorgang ist defekt und funktioniert nicht
815 views
Feb 06, 2022 at 07:33 AM

Auslogics - Disk Doctor (Repair)

Hello Sir/Madam.

As per an initial scan with the Disk Doctor, it diagnosed having disk errors on my SSD.

For any further analysis, it states that my SSD will be dismounted and locked while it performs its majic.

My questions:
- What are the consequences if the SSD is not remounted onto my Surface computer,
- Is the Disk Doctor a reliable software, or could I be left in a lurch if the SSD is not reconnected to my computer and
- How long could the repair take. I have a 500 GW SSD.

Regards,

Pietro Di Zanno
815 views
Mar 15, 2023 at 04:35 AM

display driver

card: geforce rtx 2060. During a recent driver update that failed the old nvidia driver was replaced by the basicdisplay.sys driver and my card is no longer even recognised by my system. Nvidia driver update fails. i've tried every fix listed, nothing works. Windows update fails with the 0x800703f1 error for everything now. You own driver updater now hangs at connecting to the cloud. I even tired a manual instal. that failed as well. How can i reinstall a display driver?
815 views
Apr 29, 2022 at 01:45 AM

Can not print

Since I did the clean up on my computer I can not print. It is a network printer and the IP guy said the connection is good but something is blocking my computer from seeing the printer and communicating with it.
813 views
Jul 05, 2022 at 02:40 PM

mistakes

Why does ABBYY FineReader 14 make mistakes in characters when scanning large and clear printed text without interference?
812 views
Jun 05, 2022 at 09:06 PM

auslogics boostspeed

i hava auslogics boostspeed 12 and i paied for the new version 13. i didn't get he new version. can you send me a link to download the ne version.
812 views
Feb 01, 2023 at 05:48 PM

Microsoft activation request when there is already validated OEM version on laptop

How to resolve Microsoft activation request when there is already validated OEM version on laptop, and entering the product key that the Auslogics system ionformation report shows as being the valid key for my Win10 install.
812 views
Mar 12, 2023 at 07:56 PM

Browser cleanup

How do I get Cyber Protect Home Office to remove privacy issues in my browsers? I have thousands (yes, thousands) of pointers or cookies identified in the scan that never get removed. None of the previous versions of BoostSpeed would remove the offending files either. Thank you.
812 views
Sep 07, 2022 at 09:22 PM