1777 questions

empty folder cleaner

Is it ok to delete the files listed after running the cleaner?
394 views
Apr 28, 2023 at 09:30 AM

Eratic mouse

I have just installed a new Microsoft wireless "Comfort" keyboard an mouse.Now the mouse jumps all over the screen all the time.
I have almost no control over the positioing of the pointer. Can you help?
415 views
Apr 25, 2023 at 07:17 PM

BoostSpeed11でスキャン、不具合解決をするとGoogleDriveが終了する

お世話になります。
BoostSpeed11のダッシュボードからスキャン、表示された問題を解決すると、インストールされている「GoogleDrive」が終了します。

割り当ててある仮想ドライブも消え、タスクバーのアイコンも消えてGoogleDriveが機能しません。GoogleDriveの再起動も出来ません。
GoogleDriveが終了した時点でGoogleDriveアプリのプログラム自体は削除されないので、
コントロールパネル、プログラムと機能から削除→再起動→ログイン→再インストールが必要になります。

GoogleDriveのインストールフォルダや関連すると思われるレジストリをスキャン対象から除外しましたが、この問題は解決しません。

何か良い方法があれば教えて下さい。
以上、よろしくお願いします。

366 views
Apr 25, 2023 at 02:44 AM

Clearing Privacy History issues

Every day, I start the day, running Advanced System Care, then Glary Utilities, then WiseCare 365, then Auslogics Bootspeed 13, the I reboot and then run ASC again. I have been doing this now, daily, for over 3 years (updating as they are made public). 1st run of ASC... I find privacy issues and then delete them. With Glary's... I run (in Advanced) their "Erase history" under "Privacy" multiple times until I get "Zero" issues found (sometimes up to 15 times to get a zero response). Then I run WiseCare, multipl times (usually around 6 times (main page) and then Under "System Cleaner" I usually only run each section once... sometimes though I run the "Advanced Cleaner" a few times, each time returning a different number of files found and cleaned... but never getting a "zero" found result. NEXT is Auslogics Bootspeed 13 (AB13) I run the main screen, cure the findings... and then I run the "privacy" scan again... and I have done this up to 30 times in a row. The important thing hereis... each time returns a number of files found that is different than the previous time AND there is no pattern to the numbers returned either!

Looking at the past, the Neuroquila virus (circa around 1995) was the first (as far as I know) "polymorphing" virus. It created a "sacrificial virus" to "feed" any existing antivirus program on a machine so that while the antivirus was repairing the created virus the real virus could then attack the antivirus, making it, in the future, always retrun a "no virus found" message to the user. Next, as I recall... comes the concept of "nesting" where when you remove one thing another is created as that one is eliminated.

the above are just 2 examples of why I could be getting the results, daily, that I get BUT... I have stopped these programs after just doing an initial run of each and I have, many, many times stopped them short of doing an all out cleaning and I have done many "all out cleanings" (where I run each program multiple times) and there is a large difference in my end performance of the machine. PS... I do this on all 3 of the machines I have running and NO... I am not making money with my computers... I am a 71 year old man who's retired and od this for cheap thrills and to prove I haven't yet lost my sanity... thank you very much.

Sooooo.... I'd like to buy your program... but only if there's a component in it that let's me state how many times each component within it will run before it stops running.... cause sitting here and re-running these programs for over an hour everyday... just to keep my computer operating at a decent speed (2-I.7... 16 GB Mem, 500 GB SSD, 1- I.5 ... 16GB Mem, 500 GB SSD).

What I want is something I can configure to run multiple passes of the different compnents within your software so I can set it and then go do something else while it scours, re-scourts and rescours again as many times as I want it to.

Cool?
410 views
Apr 24, 2023 at 01:11 PM

BoostSpeed 13 Ansehen der Ergebnisse

Warum kann ich bei BoostSpeed die Ergebnisse nicht lesen? Sowie ich auf "Die Reparatur abgeschlossen. Klicken Sioe hier um die Ergebnisse anzusehen" drücke, verschwindet alles. Ich konne bishe keine Ergenisse mir ansehen.
Im Voraus vielen Dank!!

Regards Hans
354 views
Apr 23, 2023 at 09:44 AM

Notification about cleaning browser cache

Hi,

I get notifications that I need to clear my browser cache.
What is the best action to do so in Boostspeed 13?

415 views
Apr 21, 2023 at 01:46 PM

Windows 11 update not recommended for my configuration

Hello! My question is this - Why my configuration is not good enough for Windows 11? Relating to the windows update message.
The hardware is not good enough maybe?
392 views
Apr 21, 2023 at 12:22 PM

how to delete advertisement

Hello

So many advertisement appear when I access the web site. I cannot concentrate on reading because of this. I appreciate if you tell me how to solve this problem.

Thank you.
465 views
Apr 21, 2023 at 10:09 AM

Is my subscription good for another device?

How many devices are covered by my subscription?

I have another laptop that I want this service on.

Guy Veasey

334 views
Apr 20, 2023 at 12:49 AM

Avira completly mess up my whole computer

Hello,

Thanks for your software, it looks great.

I am in a terrible position, Avira made a smart scan and update " windows 11 22H2 " register file while I was on windows 10.

It broke my whole OS, now I am on windows 11, I hate it. But at least I got internet back, even if my processor is still at 80% while nothing is happening.

I have to much configuration on my software (audio, advanced date management), and have a lot of work to do this week for clients. I can't just wipe my whole system it will take me at least 40 hours to reconfigure everything to be able to work.

I just found your services while comparing on internet what could help me.

I can pay for a paid plan buy I just need help fixing my register and my OS back even if windows 11 is just hell....

I don't know what to do, i suppose there is no way back, my last snapchot was 2 month ago which is way to far.

371 views
Apr 19, 2023 at 01:35 AM

Cannot Start Microsoft Outlook. Cannot open the Outlook window.

Hi there,
I was in the middle of deleting one of the 5 email addresses in my Microsoft Outlook and the laptop stopped (or this Outlook application) stopped responding for over 5 minutes so I "ENDED" the process.

Since then I keep getting this Outlook error.

I have tried the Office repair utility.
I have tried restarts.
I have your software (paid version) on my laptop but am unsure whether there is a restore point I can get to that will enable me to get Outlook going again.

Help please :)
412 views
Apr 16, 2023 at 07:42 AM

Зависание системы

Здравствуйте! После того, как установил файл подкачки на свой SSD диск(400, 2048) стала очень плохо работатать система и всё начало лагать. "Системные прерывания" ни с того, ни с сего стали нагружать систему, как и Antimalware Service Exucutable(до этого системные прерывания не вылезали в диспетчере задач, или по крайней мере я это не замечал. А о ASE я знаю) Было подозрения на майнер, так как процессор стал грузиться на 100%(даже сейчас он скачет с 90% до 40%), но когда я проверил всё через Dr. Web и ваше приложение это ничего не показало. Turbo Boost отключён .Помогите пожалуйста!
329 views
Apr 16, 2023 at 05:31 AM

chrome

my chrome video is not working
336 views
Apr 15, 2023 at 05:49 AM

Not Responding

What causes 'not responding'whether It is browsers not responding or more commonly, file folders not responding and crashing my computer but not my browsers.
350 views
Apr 14, 2023 at 11:04 PM

Licence Auslogics

Bonjour, je suis client chez vous depuis plusieurs années, si je prends la licence pro, aurais je la totalité de votre logiciel avec bien sur la défraguementation des disque SSD? ... Merci pour votre réponse.
Salutations cordiales.
André
331 views
Apr 14, 2023 at 09:49 AM

battery life

How can I extend the battery life?
341 views
Apr 14, 2023 at 07:47 AM

Win 11 , Updateannahme

Ich habe zwei Win11 Update die von meinem PC nicht angenommen werden. Wie kann ich diese löschen?

2023-04 Kumulatives Update für Windows 11 für x64-basierte Systeme (KB5025224)

2023-02 Kumulatives Update für .NET Framework 3.5, 4.8 und 4.8.1 für Windows 11 für x64 ((KB5022730))
373 views
Apr 12, 2023 at 12:02 PM

Condition of SSD

What does "Parameter in poor condition and requires attention' mean and how do I fix it please? Cheers, James
379 views
Apr 05, 2023 at 03:12 PM

slow start

Bootspeed is very slow to open on my pc.
344 views
Apr 05, 2023 at 02:53 PM

BoostSpeed reading errors

On the bottom strip of the main display on BoostSpeed there are alternating displays of some statistics for CPU HDD NET and RAM. All of these consistently show 0%. Why are they not reading?
Also I frequently get a pop-up suggeting I clear my browser cache because it contains anywhere from 23 to 46 TERABYTES of data. This is odd because I have only 3 TB of available storage on this machine.
338 views
Apr 05, 2023 at 12:18 PM

Windows 10 logon password via Auslogics

Hello!
I am not new to Aulogics - great product! However, I am a new Aulogics 11 user. In Aulogics, in trying to bypass Windows 10 Logon on my Lenovo, I believe the password that was pre-autofilled may have been incorrect? I chose by-pass Windows logon, however when my laptop restarts the first User screen tells me my Password is incorrect. How do I fix this in Aulogics? Any help would be appreciated! ~Catherine Trager

Content hidden to protect privacy

1274 views
Apr 18, 2020 at 05:41 PM

used auslogics freeupdater tool after that was given message please wait while updating.

I have premium I used the auslogics free updater to download updates and dnow my computer is bootlooping it dosent even get to the windows screen what can I do I have all sorts of problems with your software please adise what I can do pc boots then turns off boots then turns of or tries to boot,this was fater I updated a driver that I was told was out of date by your system.

1274 views
Jan 31, 2020 at 02:27 AM

suddenly the cpu usage comes to 100%

Sometimes the cpu usage comes to 100%

1268 views
Mar 26, 2020 at 04:12 PM

Add on Hardware recommendation

I'm thinking about installing "xtra PC" to rev up my Desktop. Does it really work?
If not, does boostspeed have a way of identifying bloatware?
Thank you!

1267 views
Jan 05, 2020 at 08:39 PM

not letting me login

"Something went wrong. Your account might not have been added."
1264 views
Apr 20, 2021 at 10:54 PM

I2C

Hi Folks;
What can you tell me about I2C This device cannot start. (Code 10).

I have tried many fixes with no success.

This is the Touch Screen driver in an HP Envy 360.

Thanks.

George Jamison
1263 views
Jul 25, 2020 at 04:12 PM

Arrêt du système

Bonjour,

Actuellement, mon système d'exploitation Edge 64b, mon système coupe après un temps de 40 secondes environs.
Comment résoudre ce problème?

Cordialement
Denis Schmitt

1262 views
Mar 08, 2020 at 08:57 AM

transferring windows

Hello and thank you for your time,
I am having trouble with finding info relative to my specific situation. I own an Asus ROG Strix GL553VD with 16 GB ram and it came with the 1 TB HDD. Ive since upgraded it to a 500 GB SSD by WD Blue as of recetly Ive also added a 120 GB NVMe m.2 SSD and Id really like to be ablr to add my whole windows OS and boot from it to achieve faster results plus Ive heard its less stress on your main drive. I recently tried copying the windows folder to it (and all 26 or so GB that it held) onto the new SSD and that obv didnt work. I have AOMEI partition pro and back upper but my Windows OS isnt on its own partition on C drive and Im finding nothing about migrating just those files or how to create a partition of just those files and I see nothing about migrating from SSD to a different SSD. Thank you for your time and potential help!

1261 views
Jan 01, 2020 at 08:17 AM

Cookies

I have problems with software deleting the cookies of the bank and credit cards I have been using. Everytime I do the sacan I had a hard time getting to my bank and credit cards that I have been using. I have to go thru a security questions all over again. What to do to avoid this repeated problems. For having thiese problems, I am afraid to do the scan. Please help me solving these problems. Thank you,

1257 views
Jan 14, 2020 at 04:09 AM

Keyboard shift keys non-functioning, also upper case symbols (ie "@")

Hello,
After receiving the most recent Win 10 update and installing it, both shift keys have stopped working and I can't get upper case symbols.
I'm writing this on my old desktop, winxp. the Laptop in question is running Win10 having originally run on

Win7, then Win8 and now Win 10.
iVe tried rollback, updating drivers and restarting, deleting and reinstalling, checking Sticky Keys etc, also checking language layout.
I'm at my wit's end, can you help me please?
Regards,
Sue Youell

1255 views
Oct 22, 2019 at 02:31 PM

Japanese IME Not Working After Using Auslogics Boost Speed

As it says on the title - after using Auslogics Boost Speed to clean up my computer, my Japanese IME stopped working. The options to input using the various keyboards disappeared and reinstalling the language did nothing. Restarted my computer, tried fiddling around and it won't come back. I've attached a picture of how it should look normally and how it looks now. Any help with getting it back would be appreciated.

1254 views
Nov 22, 2019 at 09:20 PM

JBL Bluetooth Issue

JBL Cannot connected as Stereo Device
1252 views
Sep 09, 2020 at 12:16 PM

acronis power plan

I used to have acronis power plans available. I no longer have them. How do I install them and where do I get them? I had them a month or so ago but when I did a new install it was not availab.e\\le

1250 views
Jan 05, 2020 at 09:27 PM

Problema con servidor de internet y administrador de dispositivos

Whenever I restart my pc, it does not want to connect to the internet, it appears connected but does not open internet pages, and the error solver says, it fails in the router dns, but it is not that, because in other devices it works fine, I must restart the internet modem or take out the ethernet cable until the line comes back, my service provider came and checked with his laptop, it works fine, they told me there is a problem on my pc. To connect the ethernet cable I use a HUB (photos) because my laptop does not have a direct connection to ethernet, and for some time, when I installed AUSLOGICS BOOTSPEED, I did some programming and it gave me an error in the device driver desktop, I don't know if that is doing something on my pc, I don't like to be connecting and disconnecting the ethernet cable, because it is supposed to work, no need to reboot or remove the cable. Since I installed AUSLOGICS BOOTSPEED, I HAVE GOT SEVERAL BUGS IN MY PC, I DON'T KNOW IF THEY CAN HELP ME TO SOLVE IT. I already tried everything.
1244 views
Nov 13, 2020 at 07:22 PM

can't get wifi networks working

wifi wont display networks and wifi wonbt even turn on
1241 views
Jul 08, 2020 at 05:29 PM

Отвалился BlueTooth

Добрый день
на обоих моих ноутбука пропал блутус. Возможно что то позволил исправить программе не проконтролировав. Как включить блютус снова? В скрытых девайсай его вижу. Система предлагаетпереустановить драйвер, но дело явно не в этом.

1240 views
Apr 29, 2020 at 06:00 AM

sound in my PC

The sound in my PC has disappeared all of a sudden. Can you help me fix it? I work with Windows 7 professional and my sound card is Realtek, built on the motherboard.
1240 views
May 09, 2020 at 09:49 PM

BootSpeed 12

How can I move "BootSpeed 12" to clean up my wifes computer?

1237 views
Feb 25, 2021 at 08:15 PM

Malwabyte

Hi when ever I check my computer with malwarebyte it detects my bootspeed as a problem. it deletes bootspeed. Have you come across this problem? How do I fix it?
Thank you

1235 views
Oct 27, 2020 at 11:06 AM

eliminar sistema operativo de windows extra con su aplicacion

queria eliminar un sistema operativo que le agregue accidentalmente pero no me deja al final me tiro error (lo queria destruir) lo estaba buscando para desbloquearlo pero tampoco aparecia asi que mi pregunta es:
como hacer para eliminar el sistema operativo con su aplicacion? porque a decir verdad no quiero formatear mi disco

1235 views
May 09, 2020 at 02:14 PM