835 questions
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Problem with VPN

I ran a scan using the new version of the software and now I can't get any VPN to run. I uninstalled the Mozzila one and attempt to reinstall it simply hangs. I also couldn't get back into Windows without having to change my Microsoft password - the pin wasn't rconginized. At this point I'm not sure where to go.
232 views
Dec 15, 2020 at 06:08 AM
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Error system

При работе с Windows 10 постоянно висит система и в диспетчере задач отображено что загрузка диска 100%
225 views
Dec 14, 2020 at 06:18 PM
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Errore generico su account hotmail.com

Ho un account hotmail su cui accedo senza nessun problema. Alcune app ed alcuni programmi mi danno errore generico sull'account e quando provo a correggerlo mi si apre il correttore di windows 10 che rimane fermo senza riuscire a corregere niente. Allego alcune slide esplicative
256 views
Dec 13, 2020 at 06:17 PM
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Зависание

Добрый вечер! Сегодня завис компютер и никак не отвисал, пока не выключил с кнопки, совсем недавно была установлена система и диск ссд

258 views
Dec 12, 2020 at 04:01 PM
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Disk Defrag

Hello

what are the differences between Disk Defrag Pro and Disk Defrag Ultimate ?

If I installed Disk Defrag Ultimate, can I uninstall Disk Defrag

thanks
Paul

275 views
Dec 12, 2020 at 09:44 AM
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температура

Здравствуйте. Подскажите с помощью этой программы возможно ли посмотреть температуру моих устройств. таких как прцессор и видеокарту?
187 views
Dec 12, 2020 at 04:43 AM
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Compressing the operating system

Hi, what are the cons of compressing the OS ?
Is it safe?

234 views
Dec 12, 2020 at 04:07 AM
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Xтобы Auslogics BoostSpeed 12 не отключал службу «Служба сенсорной клавиатуры и панели рукописного ввода».

Здравствуйте. у меня Auslogics BoostSpeed 12, программа шикарная. Но есть одни минус, когда она производит сканирование то отключается «Служба сенсорной клавиатуры и панели рукописного ввода». Эта служба нужна не только для компьютеров с сенсорными экраном, она отвечает за то, чтобы выводить слава по мере ввода букв, как в Android и IOS. Я печатаю ногой, и мне эта функция очень сильно облегчает печатать тексты в Windows 10. Чтобы Auslogics BoostSpeed 12 не отключала Службу сенсорной клавиатуры и панели рукописного ввода, в настройках программы я вынужден отключать пункт «Продуктивность», а эта сильно урезать функционал. Поэтому прошу в дальнейших версиях исправить эту проблему, чтобы Auslogics BoostSpeed 12 не отключал службу «Служба сенсорной клавиатуры и панели рукописного ввода».
Александр

299 views
Dec 11, 2020 at 08:09 PM
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how do I get it back on again?

after running Boostpeed the first time I realized it turned off cortana perminently. when I went to turnit back on. it won't let me. is there a way to reverse Boostspeed Windows tweaks?
228 views
Dec 11, 2020 at 02:25 PM
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Проблема с интернетом

Здравствуйте. выполнил обслуживание всех пунктов в программе Auslogics BoostSpeed 11 и снизилась скорось интернета по Wi Fi, а также задержка подсключения к нему. например скорость была 5 мегабит,сек, теперь 0,3. На других устройствах все впорядке.
243 views
Dec 11, 2020 at 04:56 AM
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Windows Slimmer question

After scanning for old windows libraries and initializing the cleaning process. It says process completed but no files are cleaned. Still 2.7 Gig installed on rescan and same problem on re-cleaning. What to do? Thanks
Sorry, I couldn't find a catagory for Windows Slimmer questions

195 views
Dec 11, 2020 at 04:33 AM
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Defrag an SSD

I have been told not to defrag an SSD. Damage can result. True? If yes, how do I disable from Scan in BS!@?
286 views
Dec 10, 2020 at 10:57 PM
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My mouse freezes, lags which was not doing in the past

I am a long time professional and I am actually quite tech savvy. I use the computer very very clean (obsessive level) But my mouse started to lag recently. I have downloaded Auslogics Pro (thats how we met) Even though I liked the software, it didnt solve the problem.

My laptop is Dell Vostro with i7 and 8GB Ram. Fairly new one (less than 1 year) But even with a simple operation (like opening Skype) it starts to level up fan noise and mouse starts to flicker, lag from time to time.

I formated everything on my computer (because this was not the case until very recently) but even that didnt help.

What can be the reason?
236 views
Dec 09, 2020 at 07:46 PM
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DNS

How can i change DNS?

When i changed, this program will turn it back.

And i cant play some game because my network, how can i fix it?

188 views
Dec 08, 2020 at 07:16 PM
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Csnnot access new PC from other PCs on LAN

I have a private home LAN with three Windows 10 PCs that are sharing files & folders among themselves with no problem - I just click their PC name under Network in File Explorer. Problem is, I just set up a new Win 10 PC but when I click on that new PC's name under Network in File Explorer on any of the existing three PCs I get an error msg saying I don't have permission to access the new PC.

I made the new PC discoverable and not pwd-protected, just like the other three. I set up the Documents folder in the new PC to be shared by Everyone with Full permissions. All four PCs are running Win 10 (ver. 2004). All are wired Ethernet desktop PCs except one existing PC is a Wi-Fi laptop.

This situation is weird because everything works fine when I go to the Search box (next to the Start icon) on any of the other PCs and type \\NewPC\Users\UName\Documents\. The same good result occurs when I set up a shortcut targeting \\NewPC\Users\UName\Documents\.

There is no hardware/connectivity problem because the new PC is seen by all the others and I can access the shared Documents folder\files in either of the two ways just described above.

Am I missing a setting, or something else? Thanks for any help.
293 views
Dec 08, 2020 at 01:58 AM
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Cortana

I have removed Microsoft edge and Cortana from my computer but on start up it shows in the Event Viewer that there is always 2 errors relating to searching for the Cortana package (Appx PackageSync). Just wondering if you know how I can stop my computer from looking for Cortana at all.

Regards
John
267 views
Dec 08, 2020 at 12:25 AM
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Unable to reclaim disk space on WD My Cloud Home

Dear sirs,

I've bought a WD My Cloud Home. The device states that from a storage of 7 TB there is only 1.4 TB available, although I have only stored 3.5 TB on the drive apparently it is using hidden folders for a backup process but as I also have a MyBook installed I can't find any of the settings to disable the backup process.

Sicko
318 views
Dec 07, 2020 at 05:21 PM
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Browser Protection

In Advanced Mode.... under Browser Protection.... why does the scan/repair "skip" and not delete some items?

197 views
Dec 06, 2020 at 01:21 PM
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ANALYSER UN DISQUE DUR EXTERNE

BONJOUR
COMMENT FAIRE POUR ANALYSER UN DISUE DUR EXTERNE MERCI
176 views
Dec 05, 2020 at 09:57 AM
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HDD

После оптимицации в проводнике перестали отображаться диски HDD ( два диска). В диспечере устройств присутствуют. БИОС видит.
Откат не помог.
Что делать?
184 views
Dec 04, 2020 at 12:04 PM
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Auslogics Driver Updater 1.23.0.2

Уже не первый раз встроенный антивирус Windows 10 "ругается" на программу, после чего удаляет DriverUpdaterHelper.dll, выдаёт код ошибки 0х0000007Е, и просит переустановить программу. А сейчас при попытке загрузки сетапа с вашего сайте пишет, что она содержит вредоносную программу. Пожалуйста, подскажите, как мне решить данную проблему, чтобы на будущее я с ней не сталкивался? Форма техподдержки непосредственно по вашим программам не работает ни через Мозиллу, ни через Хром, сообщения не отправляются, поэтому пишу здесь. Пожалуйста, сбросьте мой счётчик бесплатных вопросов.
397 views
Apr 02, 2020 at 01:36 PM
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Standard SATA AHCI Controller

I successfully uupdated all my outdated drivers using the Update Drivers app, except this one:

When I attempt to update driver for Standard SATA AHCI Controller the boot device becomes unaccessible, and I need to reset the system with restore point.

Do I really need to update it, and if yes then how I can resolve this issue

397 views
Jul 01, 2020 at 01:12 AM
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Bad performance Windows 10

Hi Auslogics,

Is there anything i can do for make my pc much responsive and no slowdown? for free

everytime i open anything that using high resources (Google Chrome, firefox, editing app, another apps)
its fine, nothing slow with the google chrome and the apps
but when i closing the Apps that already took up my PC resources 70%,
the CPU and RAM usage back normal

and the windows is very very slow
like the Start Menu is Delay , File explorer slow launch (launch when 5-6 seconds)

anything i can do?
thanks
395 views
Sep 09, 2020 at 12:35 PM
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Blue Screen Stop Code

I get : Kernel Mode Heap Corruption

395 views
Aug 24, 2019 at 12:26 PM
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Unused Applications - Application Logs

When doing an All Areas Scan the Disk Space never is 'Nothing Found' the result because the following files are always there:
C:\Windows\System32\SleepStudy\ScreenOn\ScreenOnPowerStudyTraceSession-2020 How can I delete, disable the folders of these files. I have gone in to the final files and deleted them, at least I think I have, but the early folders are still there and the Application Logs appear again. How do I get rid of or disable these folders? Thanks!
395 views
Jul 20, 2020 at 01:40 AM
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suddenly the cpu usage comes to 100%

Sometimes the cpu usage comes to 100%

394 views
Mar 26, 2020 at 04:12 PM
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programs as a threat

Dear Sir / Madam, I bought the programs Defrag, Register Cleaner and Bootspeed from Auslogics. With license. I am satisfied with the programs but Malwarebytes sees these programs as a threat. See picture. How can this and how can I solve this.

394 views
Apr 13, 2020 at 07:07 AM
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неисправность воспроизведения через блютус

музыка через блютус стала подклинивать

391 views
Jun 20, 2020 at 05:15 PM
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WordPad problem

Have tried (for years) to learn WORDPAD to start-up in landscape and not portrait. That goes for saving 'in Landscape' and seeing it change to Portrait when opening the member. (HRMPF)

Think, it's the only problem I have with my PC and now ALL problems in the future are taken good care of with your comprehensive
system, thank you.

Regards
Henning Reckey
391 views
Jul 02, 2020 at 03:06 PM
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Temperature

I am using Windows 8.1. Is there a provision in BoostSpeed 11, for setting the Disk/Processor Temperature at which the PC will switch off?

391 views
Apr 22, 2020 at 04:00 PM
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Плохой пинг

Привет, если сможите, помогите пж. Плохой пинг во всех инет играх
390 views
Feb 04, 2021 at 06:22 PM
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Taboptimizer is causing a 32 bit program to crash

How do I disable Taboptimizer in BoostSpeed 11. I have verified that is is a program in the BoostSpeed directory on the Windows 10 computer. If I do not run BoostSpeed, then I do not have the problem. I can send crash logs if that helps. I would rather just disable Taboptimizer or not use it.

390 views
Sep 10, 2019 at 08:56 PM
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Auslogics Configuration of Windows old version

I remember that I had an option in previous versions that allowed me to change things in Windows like Legal Rights, or Comments page before login to Windows or right after it.
However, I cant find what is that option in the current version. Could you please help me out?
I prepare storyboards for training and I would like to have a page with some personal information.
Thanks in advance.

Fernando Salmeron

390 views
Feb 11, 2020 at 05:48 PM
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Auslogics Driver Updater

Почему ваша программа Driver Updater 1.23.0.2 определяется антивирусом Windows Defender как вирус и автоматически удаляется из системы? Даже установочный фаил скачанный с вашего сайта классифицируется как зловредная программа и сразу удаляется. Почему так происходит?

389 views
Mar 28, 2020 at 01:52 AM
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BoostSpeed actions on Windows 10 Shut Down

I use Microsoft Office 2003 and one of the features maintains a list of recently used files in each of Word, Excel and Outlook. Recently the recently used files list in these three programs has been cleared following shut down at the end of the day so that when I restart my computer the next day the recently used file lists are empty and start being repopulated during the course of the day but again are cleared following the final shut down of the day.

My question is - is there a feature of Boostspeed that is clearing these lists and how do I change it so that it doesn't happen?

Regards, Harry McBride

388 views
Sep 14, 2020 at 01:34 AM
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Cannot get my computer to read SD cards

I've used your device driver updater and still cannot get my computer to recognize an SD disk.

388 views
Jun 25, 2020 at 09:54 PM
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disk defrag integrated into boostspeed 11.5

I have both the boostspeed 11.5 and the defrag ultimate
Question:
It seems like the integrated defrag in boostspeed 11.5 is the old version not the new ultimate

What would be the advantage of getting the ultimate version if it is not integrated - what does the integrated version NOT do that the ultimate version does?

387 views
Jun 17, 2020 at 06:05 PM
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Wireless not working

Hi,
I ran a cleanup of the system yesterday and it siad it would enter a new driver for me. I said OK and now the wireless is not working. I have reinstalled all files that I thought may contain the information to no avail. What can I do to rsolve this?

387 views
Sep 12, 2019 at 10:56 PM
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PC Randomly Resarts

My PC keeps restarting radomly. Some days its fine normaly while gaming. I went online and saw that your website said it could fix it. After following the steps i still have the issue.

Please can you help

387 views
Apr 12, 2020 at 01:07 PM
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Keyboard shift keys non-functioning, also upper case symbols (ie "@")

Hello,
After receiving the most recent Win 10 update and installing it, both shift keys have stopped working and I can't get upper case symbols.
I'm writing this on my old desktop, winxp. the Laptop in question is running Win10 having originally run on

Win7, then Win8 and now Win 10.
iVe tried rollback, updating drivers and restarting, deleting and reinstalling, checking Sticky Keys etc, also checking language layout.
I'm at my wit's end, can you help me please?
Regards,
Sue Youell

386 views
Oct 22, 2019 at 02:31 PM