1408 questions
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problems with google and passwords

since I'm install Aulogics and run the program it keeps deleting my programs password and when I try to oprn (IN GOOGLE) facebook I'm getting unresponsive pages....but if I open facebook with EDGE I have no problems.....can you help?
allen iglicki
319 views
Mar 23, 2022 at 02:11 PM
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disk has errors message

after using auslogics it says disk has errors . CAN THIS BE FIXED WITH AUSLOGICS
310 views
Mar 22, 2022 at 01:21 AM
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Bluetooth devices can't connect

After running a scan and following several actions/suggestions, my bluetooth audio devices cannot connect to my bluetooth. I'm unsure what to do. I've tried removing the devices, and reconnecting them, but there's still a disconnect. My PC is able to discover the device, but it fails to connect. I've tried this with multiple devices. My bluetooth mouse still connects, but no audio bluetooth connection will work. I even tried to uninstall one device from my device manager, and of course now I can't even find it at all. Thanks for the help!
372 views
Mar 21, 2022 at 04:25 PM
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Auslogics BoostSpeed 13

When (date) should we expect BoostSpeed to become available?
952 views
Mar 20, 2022 at 04:54 PM
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optimize put topaz studio into reccle bin

recycle bin is getting ful ans auslogics wants to empty it. How to I get topas=z back
296 views
Mar 19, 2022 at 05:32 PM
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Browsers run slooooow with WIN 11

Ever since I installed WIN11 the broswers (I've tried both Edge and Chrome) run at glacial speed, taking a second or two to respond to a mouse click. Sometimes a scan with Boost Speed seems to fix the problem sometimes now. Sometimes it disappears after a period of time, only to reappear after the computer has been asleep. I've tried all the fixes I've found online (remove extensions, etc.) and like the Boost Speed scan, the fix is only temporary if it works at all. Any advice?
303 views
Mar 18, 2022 at 05:56 PM
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Missing files, Cannot restart

Restart hangs, so window will not update
271 views
Mar 17, 2022 at 06:25 PM
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Question to Boost Speed

What is the difference between "Shredder" and "Delete"?
280 views
Mar 17, 2022 at 10:53 AM
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BNP detected fatal error

I am having blue screen issues. BNP detected fatal error occurs every time I restart but not on shutdown.
The problem started after I installed MS flight simulator
I have:
~Checked the HD for errors
~Uninstalled Flight simulator
~Updated Windows to latest version
~updated Graphics Card to latest version
~run sfc/scannow

338 views
Mar 15, 2022 at 05:14 PM
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WinSxS Folder

On my Win10 desktop - running Build 19044.1618 - the WinSxS folder has grown to 12 GB. Windows Slimmer as well as dism.exe Cleanup show 6 GB thereof as obsolete. However, neither Windows Slimmer nor dism.exe do a cleanup. Any idea how to get rid of those obsolete 6 GB?
Best regards/HMeihoefer
314 views
Mar 15, 2022 at 03:30 PM
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Disk Defrag

Buongiorno,
è possibile utilizzare Disk Defrag in modo tale che i file di una cartella specifica siano spostati all'inizio del disco? Si tratta di un disco di soli dati VIDEO, senza APP o Sistema operativo.
Vorrei che i nuovi Video scritti fossero sempre copiati nella parte finale del disco mano a mano che questo viene riempito.
Spero di essere stato chiaro e vi ringrazio per la cortesia
Cordiali saluti
Renato Cesaroni
324 views
Mar 15, 2022 at 02:02 PM
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Quick Links in Word and Excel

How do I shut off the "feature" that wipes out all my quick links in Word, Excel, Etc. If I can't disable that POS feature I will remove your software and never consider upgrading.
288 views
Mar 12, 2022 at 06:45 PM
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PCの立ち上がり時間をBoostSpeed12Proで表示させる設定を教えて下さい

現在 貴社のBoostSpees12Proを使用していますが、このソフトでPC(Windows11Pro)の立ち上がり時間を表示させる設定が有りましたら ご指導の程お願い致します。当方PCは素人に成ります。 ご面倒をおかけしますが宜しくお願い致します。
346 views
Mar 12, 2022 at 12:16 PM
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python .dll error

i am encounteredwith the attached python.dll error, kindly let me know the solution.
i am using windows 7 , 64 bit.
260 views
Mar 12, 2022 at 06:47 AM
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SurfShark VPN problem with DNS wire???? with BS and Surfshark .3.0

Hi,let say I like your software very much. Please show me how to end error message form BS "interupted DNS" from Surfshark
357 views
Mar 11, 2022 at 08:36 AM
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windows

какую сборку виндовс лучше поставить для частного лица?
303 views
Mar 09, 2022 at 05:58 PM
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windowsの立ち上がり時間の表示設定

貴社のBoostSpeed12Proを使用していますが、pc電源ONからwindowsソフトが立ち上がる迄の時間表示の設定手順を        教えて下さい  ・・・宜しくお願い致します。。。
375 views
Mar 09, 2022 at 12:54 PM
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Notification for "Safe to Reove"

safe to remove notification does not come on screen when usb devices are removed?
281 views
Mar 06, 2022 at 11:07 AM
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laptop acer aspire 5735Z

after I ran bootspeed and tutorals 1-4 my laptop will not shutdown it starts to close then boots to sign in page only way i can shut down is to remove battery it han never done this before now hope you can help me with this problem
thx Sean
333 views
Mar 05, 2022 at 03:23 AM
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disk defrag integrated into boostspeed 11.5

I have both the boostspeed 11.5 and the defrag ultimate
Question:
It seems like the integrated defrag in boostspeed 11.5 is the old version not the new ultimate

What would be the advantage of getting the ultimate version if it is not integrated - what does the integrated version NOT do that the ultimate version does?

845 views
Jun 17, 2020 at 06:05 PM
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USB flash drive not recognized

How do I get W10 to see my USB flash drive?

845 views
May 12, 2020 at 08:28 AM
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Keyboard shift keys non-functioning, also upper case symbols (ie "@")

Hello,
After receiving the most recent Win 10 update and installing it, both shift keys have stopped working and I can't get upper case symbols.
I'm writing this on my old desktop, winxp. the Laptop in question is running Win10 having originally run on

Win7, then Win8 and now Win 10.
iVe tried rollback, updating drivers and restarting, deleting and reinstalling, checking Sticky Keys etc, also checking language layout.
I'm at my wit's end, can you help me please?
Regards,
Sue Youell

845 views
Oct 22, 2019 at 02:31 PM
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suddenly the cpu usage comes to 100%

Sometimes the cpu usage comes to 100%

843 views
Mar 26, 2020 at 04:12 PM
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Virus ID'd as trojan in the deepscan exec

It is ruining my use of Auslogic to keep my computer clean and optimized. This 'trojan' apparently slows all the performance and my web browsers! Do you all have a fix. I had reinstalled once and still had the problem. Now, my auslogic is not doing its job in cleaning 'junk' from my drive! Got any solution?! The file was deleted by Kaspersky!

842 views
Mar 12, 2020 at 06:03 PM
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eliminar sistema operativo de windows extra con su aplicacion

queria eliminar un sistema operativo que le agregue accidentalmente pero no me deja al final me tiro error (lo queria destruir) lo estaba buscando para desbloquearlo pero tampoco aparecia asi que mi pregunta es:
como hacer para eliminar el sistema operativo con su aplicacion? porque a decir verdad no quiero formatear mi disco

842 views
May 09, 2020 at 02:14 PM
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Systemwide freeze

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

840 views
Mar 27, 2020 at 01:57 AM
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ssd external defrag

I have an external drive, SSD, attached to my computer thorugh usb3.
When I try to optimize it, it takes forever, and seems not to move along....is this an issue? or how can I defeag the external?

Thank you
839 views
Sep 21, 2020 at 01:37 AM
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PC Randomly Resarts

My PC keeps restarting radomly. Some days its fine normaly while gaming. I went online and saw that your website said it could fix it. After following the steps i still have the issue.

Please can you help

839 views
Apr 12, 2020 at 01:07 PM
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Installation error message

Now and then when I try to install something I get the error message in the sample pop up. I need this sorting out as I have tried many things to get rid of it to no avail. I do not even know what it is asking for. It claims is on another disk does it mean disk or harddrive? I am installing things on an extension drive as my C: is full. are there files on C: that it needs to install and maybe that is why it is asking me. Can I duplicate those files so that it can use the extension drive?
This message prevents me from installing certain programs that I need so like I said I need the relevant files that it is asking me for.
834 views
Jul 07, 2020 at 04:16 AM
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File transfer software

I thought you guys offered a file-transfer system a while ago. Or am I mistaken?
I want to send a 300 MB video to a colleague, but could not find any reference in the main menu to do so.

832 views
Dec 10, 2019 at 12:05 AM
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no sound, drivers not there

Hi! I've used boostspeed for maybe a year or so, and recently driver updater. Somewhere since driver updater my computer has been off. Also, it should be mentioned that my computer will no longer even work with driver updater. Driver updater turned my computer into a nonfunctional brick, that couldn't even get past boot up. It took me a long time to reset it back to where it was. The driver updater program no longer works on my computer. I tried running it 10 times, each time driver updater program crashes and sends you guys a report.

Somewhere in there something uninstalled my "conexant and real hd audio drivers." Sounds simple enough for me to just go download and reinstall, but ive done that several times and they never show up. I have tried manually downloading and installing, and also let HP installer attempt to install the drivers. But they still don't even show up anywhere on my computer, not on C drive, not under "conexant" file (where there is just USB driver).

I have tried doing system restore like 4 times to put the computer back to an earlier date (when my audio still worked), still no drivers show up. Even my computer will say after the attempted restore point process, "failed to restore system."

So my computer has audio via bluetooth, but not through the headphone jack line in or the laptop speakers. I work in audio and video, so this is an issue. I am literally 3 days late in completing my video projects because i get get sound on this laptop... and getting sound via bluetooth won't cut it with the delay and wrong speaker connections.

I have somewhere in the neighborhood of 100+ apps that i've installed on my computer for video and audio, software keys, licensing programs, etc... amongst others. It took me around 2 weeks to install all of those. I do not want to have to do a complete reinstall of windows to get this my computer to work. Can you please help me figure out what I need to do to get this thing fixed? Any help is appreciated!
831 views
Mar 26, 2021 at 10:52 PM
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Does not open on click, File Open required.

MS Excel does not open on click, need to go to File Open. When received as an email attachment, MS Excel only opens a blank grey screen. Can only open after saving attachment then doing a File Open.
Tried the DDE thinh and your software said it had made the necessary changes to allow MSExcel files to be opened by clicking on them rather than using File Open

829 views
Apr 07, 2020 at 04:37 PM
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can't get wifi networks working

wifi wont display networks and wifi wonbt even turn on
829 views
Jul 08, 2020 at 05:29 PM
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I just upgraded from 10 home to 10 pro

I recently upgraded my ASUS ROG G551JW from Windows 10 Home to Windows 10 Professional. After upgrading and re installing my apps, running some Auslogics tools, and updating my drivers. I seem to have like every Add On installed and a bunch of virtual this or virtual that, Vwifi and Vethernet. My External SSD (disk letter G) is gone, Ive always had the external SSD running Read and Write to basically have it help the computers performance. I cant Install some apps or change some setting because i will either get some kind of error or it saying that it cant be done on sysWOW32 or 64 im not sure, but something like that... I would greatly GREATLY APPRECIATE if a Tech at Auslogics can remote connect to my pc and take a look at what ever problems he may notice. I received 3 questions when I joined pro and this is my last available question and would really love to have someone who knows about computers, to take a look at it. THANK YOU. Stay safe everyone...

p.s I added one screenshot i had of one of the many problems im encountering.
828 views
Jul 06, 2020 at 06:56 PM
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Temperature

I am using Windows 8.1. Is there a provision in BoostSpeed 11, for setting the Disk/Processor Temperature at which the PC will switch off?

828 views
Apr 22, 2020 at 04:00 PM
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stop removing saved information during cleanup

how to keep boostspeed from removing my passwords and form data information from edge browser. I saw it once, but like everything, I cant find it now (LOL)

Thank you

828 views
Jan 21, 2020 at 07:38 PM
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Edge Chromium

I have the new Microsoft Edge Chromium browser. Boostspeed does not recognize this browser. It will only clean Internet Explorer and the original Microsoft Edge browser. Is there an update coming with Boostspeed that will include this new browser? If so, when?

828 views
May 17, 2020 at 02:42 PM
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System Restore

Desktop just started on off when sitting in sleep mode, A tried to update Microsoft Windows 10, took update, Still on off multi. times daily B, tried System restore tells me could not preform System Restore Still on ,off mode , C What setting in resuce center would fix this System Restore problem.s all from same date around System 3 or 4 from same date close to restore point date. Is Boostspeed 11 causing this problem

827 views
Apr 16, 2020 at 06:59 PM
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not letting me login

"Something went wrong. Your account might not have been added."
827 views
Apr 20, 2021 at 10:54 PM