871 questions
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Headphones connected but no sound

I;ve connected my JBL headphones to my PC but there is still no sound
347 views
Dec 25, 2020 at 08:17 AM
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Slower Internet Speeds

Hello, I have verizon gigabit internet. Since February I built a pc and was enjoying 700 mbps speeds using ethernet connection to my Nighthawk XR500. For the last couple months, I have been experience under 50 mbps speed and cannot figure out why. I have tried updating drivers and software and firmware but nothing has worked. I purchased boostspeed and optimized but has not worked. Any help would be appreciated. I get speeds of around 500 to 600 on my phone.
266 views
Dec 24, 2020 at 01:46 AM
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Camera and Microphone

How do I unlock my camera and microphone?
282 views
Dec 23, 2020 at 08:38 PM
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Unmount drives

Please tell me why on earth your programme needs to unmounts two drives after the defragmentation process, the one (J:\) that has been defragmented and the other one (O:\) that was not touched by any process of the defragmentation. Only restarting the Win10 operating system made the drives be mounted again, even a partitioning programme (MiniTool) did not find the drives before restart! Next question: how do I prevent this from happening again?
Thanks for your well appreciated help.
251 views
Dec 22, 2020 at 11:19 AM
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HDD Spindown Automatically

Hello, When i restart my computer. hard drive automatically spindown and spinup when system load windows...any suggestion??
268 views
Dec 22, 2020 at 10:51 AM
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Pro Version

Considering the trial version does the job of speeding up my computer, what is the cost of the Pro Version?
388 views
Dec 22, 2020 at 02:05 AM
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error code 0xc00000e5

Can I fix this error in your program, or do I seek help elsewhere?

305 views
Dec 21, 2020 at 08:12 PM
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acsses denied in changing windows services

hey!
i want to install an app update from windows store but i recieve an 0*80070422 and as i searched it heads to a disibled windows update service in windows services panel and i wanted to turn it on and change its status from desibled to automatic but it keeps accsess deniding what should i do plese step by step and im sure about my administrator acssess
260 views
Dec 21, 2020 at 11:08 AM
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cd rom not working or wireless mouse

cd rom or usb for wireless mouse wont work after i did a recovery on my windows 10 laptop
246 views
Dec 20, 2020 at 11:26 PM
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Unwanted sound

A day ago my windows 8.1 laptop started to say a word that sounds like Paul. I was listening to news and it appeared as if scheduled every10 seconds. Now even with no user task running I still hear the word. Any ideas?
316 views
Dec 19, 2020 at 09:22 PM
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Audio Bluetooh Problem

Hello, can you help me fix my problem!
What do i do if when my wireless hadphones connect to the laptop the sound is still comming from the laptops speaker
236 views
Dec 18, 2020 at 11:09 PM
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hotkeys

shift key turns my second monitor
left alt reboots my computor
windows key turns off my first monitor
262 views
Dec 18, 2020 at 06:58 AM
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WINDOWS BEHAVING IRRATICALLY

ive been having a lot of problems with windows like windows hangs with static playing through the speakers or randomly restarts or the blue screen of death and even the blue screen error message
ive tried all your fixes pertaining to my issues but it doesnt seem to have helped all that much
please help
293 views
Dec 18, 2020 at 05:19 AM
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Ipv4 and Ipv6 not connected

my Ipv4 and Ipv6 is showing it is not connected. ive tried a number of fixes including going to command prompts, ive tried going back to a restore point, however i keep getting an error message saying that files are corrupted and cannot be restored to a previous point. ive run windows trouble shooter, i get this error message 0x800f081f. even when i hard wire my computer using an ethernet cord, my internet does not remain on constantly, it will log me off the internet and back on multiple times. do you have a program that can clean up these window based errors, to be able to restore my computer? i believe the last update i got was 12-13-2020, the day prior to that, my wireless was working. anything you can suggest?
241 views
Dec 17, 2020 at 10:22 PM
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Registry Cleaner 9 ¿Es similar al antiguo Pc Tools Registry Mechanic?

Adquirí su producto hace poco y me ha agradado en la forma que funciona y los resultados que me ha brindado al limpiar el registro.

Mi pregunta es ¿Qué diferencia hay con Registry Cleaner 9 a lado del antiguo Pc Tools Registry Mechanic? Comprendo que la aplicación Registry Mechanic tiene seis años que se descontinuó, pero me gustaría saber si Registry Cleaner 9 tiene algoritmos parecidos o diferentes a los que usaba el Registry Mechanic al momento de escanear y de limpiar el registro, o si Registry Cleaner 9 fue creado desde cero. Simplemente para resolver esta duda que tengo.

Agradezco de su tiempo y saludos.
254 views
Dec 17, 2020 at 03:00 AM
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No sound after connectin phone with bluetooth

Sometimes i like to connect my phone to my pc with bluetooth so i can listen music while playing games (is easier to change music or control volume). Today i connected the phone to pc, it shows is connected but when i play music i can t hear anything in pc`s speakers. I opened task manager, and i saw that Bluetooth User Suppor Service is stopped and i can t start it. I click start but nothing happends. Please help
350 views
Dec 15, 2020 at 09:45 PM
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Problem with VPN

I ran a scan using the new version of the software and now I can't get any VPN to run. I uninstalled the Mozzila one and attempt to reinstall it simply hangs. I also couldn't get back into Windows without having to change my Microsoft password - the pin wasn't rconginized. At this point I'm not sure where to go.
278 views
Dec 15, 2020 at 06:08 AM
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Error system

При работе с Windows 10 постоянно висит система и в диспетчере задач отображено что загрузка диска 100%
263 views
Dec 14, 2020 at 06:18 PM
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Errore generico su account hotmail.com

Ho un account hotmail su cui accedo senza nessun problema. Alcune app ed alcuni programmi mi danno errore generico sull'account e quando provo a correggerlo mi si apre il correttore di windows 10 che rimane fermo senza riuscire a corregere niente. Allego alcune slide esplicative
294 views
Dec 13, 2020 at 06:17 PM
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Зависание

Добрый вечер! Сегодня завис компютер и никак не отвисал, пока не выключил с кнопки, совсем недавно была установлена система и диск ссд

305 views
Dec 12, 2020 at 04:01 PM
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My Gmail account in Windows mail won't send.

Hello, and Merry Christmas. My gmail in windows10 will receive mail, but will no longer send. I've tried deleting and re-installing trhe account several times. Any ideas? I have no problem using the Gmail website, but I like the Windows10 default mail.
I wish you rain, and lots of rain!
George

486 views
Dec 25, 2019 at 07:43 AM
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Virus ID'd as trojan in the deepscan exec

It is ruining my use of Auslogic to keep my computer clean and optimized. This 'trojan' apparently slows all the performance and my web browsers! Do you all have a fix. I had reinstalled once and still had the problem. Now, my auslogic is not doing its job in cleaning 'junk' from my drive! Got any solution?! The file was deleted by Kaspersky!

481 views
Mar 12, 2020 at 06:03 PM
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Im having troubles with DPC watchdog violation

Hello, its been like a month now since i started getting this BSOD and i cant find a solution how to fix it, it happens sometimes when my games crashes and sometimes happens even when im just scrolling through google.
478 views
Apr 02, 2020 at 12:57 PM
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Do I need to defrag/optimize SSD

I have installed a new 1 TB SSD on my laptop. Your program initially set up to optimize and defrag it. I researched online, and no one recommends doing this as it will dimish the life of the SSD. Questions:

1. Do I need to enable this option?
2. Will using this program to clean up the registry do any damage or shorten life of the SSD?
3. I found online that it is not recommended to shred files on an SSD. If I have sensitve files that I deleted, on a SSD, is it permanently removed/unrecoverable by deletion or I should still use your shred operation?

In all of the above, I just want to make sure your program doesn't damage the life of the SSD. I also want to know if your features affect the SSD negatively or if it is needed at all. What is the positive impact of it on my SSD and operation?

478 views
Aug 09, 2020 at 10:51 PM
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Richiesta di un consiglio

Buongiorno,
desideravo un Vs. consiglio:
sono già in possesso di Auslogics Disk Defrag 9.

Per migliorare in generale le prestazioni del mio computer sono indeciso se acquistare:
A) Driver Updater
oppure
B) BoostSpeed 11

domanda: BoostSpeed 11 include già anche Driver Updater ?

... non vorrei acquistare programmi uguali ...

Cosa mi consigliate di acquistare? Driver Updater oppure BoostSpeed 11 ?

Grazie e un cordiale saluto.

478 views
Feb 11, 2020 at 10:46 AM
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Auslogic BoostSpeed 11

Buongiorno, recentemente nonostante l'aggiornamento, quando effettuo la scansione sulla modalità Protezione la ricerca si blocca.
Per la precisione, il programma riesce ad analizzare le trcce sul browser e nei file di sistema, ma non nelle applicazioni bloccandosi dopo avere analizzato il 32%. Ho provato a disinstallare il programma e reinstallarlo con la versione aggiornata senza risultato.
Grazie per l'eventuale aiuto.
Buona giornata
Stefano Carovani

477 views
Mar 14, 2020 at 02:54 PM
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Error code 0x80071a91

Hey,
I have tried to update Windows 10 many times already, have performed clean boots, ran the troubleshooter and so on, but I keep getting this error (0x80071a91). What should I do?
477 views
Nov 26, 2020 at 08:00 AM
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Logging in to dashboard

How can i put a shortcut on Start page (or Taskbar) to log in to my Auslogics dashboard?

476 views
Jan 15, 2020 at 10:40 PM
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Defender not working

My Windows Defender is disabled, greyed out in the windows features window; I can't start it back up and when I try to open it, I get an error message saying I need a new app to open windows defender. Why isn't my Windows Defender opening up or working at all?

474 views
Mar 01, 2020 at 12:32 PM
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Internet Explorer re install

Bonjour !

J'ai besoin d'utiliser internet Explorer pour activer un service (système d'authentification qui ne fonctionne qu'avec IE)
Or je ne trouve plus IE sur mon poste. Il n'apparait pas dans Panneau de configuration\Tous les Panneaux de configuration\Programmes et fonctionnalités\Activer ou désactiver des fonctionnalités windows

Je ne me souviens plus comment je n'ai dé"sisntallé, et je me demandais :
- si c'est un tweak de Bootspeed qui l'a désinstallé?
- comme faire pour le ré installer?

J'ai essayé de le re téléchargé en online et en offline mais impossible de termienr l'installation. Soit un message me dit qu'une version plus récente est installée, (Edge), soit l'installation s'arrête sans message d'erreur.

Merci !
Sylvain

PS : la sous-catégorie est obligatoire, mais Internet Explorer n'était pas listé, j'ai donc choisi une valeur approximative

473 views
Jun 30, 2020 at 09:31 AM
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активация

не могу активировать виндовс

471 views
Jan 09, 2020 at 12:45 PM
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старая программа на дисе (с) 64 битная называется 7 максисальная

как я могу убрать лишние файлы и програмы остатки 64 битной системы,очистить диск (с)

470 views
Feb 10, 2020 at 02:40 AM
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Discord failed installation

hello there, im facing a problem with installing discord, says something about checking the setup logs or something to contact author. i watched your video on how to fix that problem and tried both methods but they dont work. Is there anyway i can get help? Thank you. Btw i just put access because there was no discord subcategory, the problem isnt with access its with discord.

469 views
Aug 26, 2020 at 01:20 PM
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I can no longer get Windows Updates

My desktop PC can no longer receive Windows 10 updates.

Below is the error message that has come up over and over again, for the past 2 months:

2020-06 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4560960)
Status: Download error - 0x800700c1

Currently, I have Windows 10 Home (64-bit) v. 1909, build. 18363.720.

I also have another computer (a laptop) with Windows 10 Home (64-bit) and all the Windows 10 updates have worked fine, including the latest "May v.2004" update.

Can you help me with my desktop computer? I'd like to be able to continue installing new Windows updates on it.

Thank you.

Myron Achtman (Canada)

468 views
Jun 15, 2020 at 07:06 PM
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ssd disk defrag

Auslogics Disk Defrag does not recognize my c drive as a ssd drive. It recognizes other drives as ssd drives just not the c drive. What do I do?

468 views
Nov 06, 2019 at 01:56 PM
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Systemwide freeze

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

464 views
Mar 27, 2020 at 01:57 AM
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Malware

How can I minimize the picking up of malware by using your toolkit?

464 views
Apr 25, 2020 at 10:50 PM
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Нагрузка диска на 100 процентов

Почему диск нагружается на 100 процентов прошу помочь

462 views
Mar 13, 2020 at 07:22 PM
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transferring windows

Hello and thank you for your time,
I am having trouble with finding info relative to my specific situation. I own an Asus ROG Strix GL553VD with 16 GB ram and it came with the 1 TB HDD. Ive since upgraded it to a 500 GB SSD by WD Blue as of recetly Ive also added a 120 GB NVMe m.2 SSD and Id really like to be ablr to add my whole windows OS and boot from it to achieve faster results plus Ive heard its less stress on your main drive. I recently tried copying the windows folder to it (and all 26 or so GB that it held) onto the new SSD and that obv didnt work. I have AOMEI partition pro and back upper but my Windows OS isnt on its own partition on C drive and Im finding nothing about migrating just those files or how to create a partition of just those files and I see nothing about migrating from SSD to a different SSD. Thank you for your time and potential help!

462 views
Jan 01, 2020 at 08:17 AM
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Regular luz de la pantalla

Quiero saber porque con windows 10 no puedo regular la intensidad de luz de la pantalla. Quiero aumentar o disminuir su intensidad de brillo y no puedo.

461 views
Nov 27, 2019 at 11:03 PM