1517 questions
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empty folder cleaner

Is it ok to delete the files listed after running the cleaner?
74 views
Apr 28, 2023 at 09:30 AM
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Eratic mouse

I have just installed a new Microsoft wireless "Comfort" keyboard an mouse.Now the mouse jumps all over the screen all the time.
I have almost no control over the positioing of the pointer. Can you help?
160 views
Apr 25, 2023 at 07:17 PM
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BoostSpeed11でスキャン、不具合解決をするとGoogleDriveが終了する

お世話になります。
BoostSpeed11のダッシュボードからスキャン、表示された問題を解決すると、インストールされている「GoogleDrive」が終了します。

割り当ててある仮想ドライブも消え、タスクバーのアイコンも消えてGoogleDriveが機能しません。GoogleDriveの再起動も出来ません。
GoogleDriveが終了した時点でGoogleDriveアプリのプログラム自体は削除されないので、
コントロールパネル、プログラムと機能から削除→再起動→ログイン→再インストールが必要になります。

GoogleDriveのインストールフォルダや関連すると思われるレジストリをスキャン対象から除外しましたが、この問題は解決しません。

何か良い方法があれば教えて下さい。
以上、よろしくお願いします。

84 views
Apr 25, 2023 at 02:44 AM
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Clearing Privacy History issues

Every day, I start the day, running Advanced System Care, then Glary Utilities, then WiseCare 365, then Auslogics Bootspeed 13, the I reboot and then run ASC again. I have been doing this now, daily, for over 3 years (updating as they are made public). 1st run of ASC... I find privacy issues and then delete them. With Glary's... I run (in Advanced) their "Erase history" under "Privacy" multiple times until I get "Zero" issues found (sometimes up to 15 times to get a zero response). Then I run WiseCare, multipl times (usually around 6 times (main page) and then Under "System Cleaner" I usually only run each section once... sometimes though I run the "Advanced Cleaner" a few times, each time returning a different number of files found and cleaned... but never getting a "zero" found result. NEXT is Auslogics Bootspeed 13 (AB13) I run the main screen, cure the findings... and then I run the "privacy" scan again... and I have done this up to 30 times in a row. The important thing hereis... each time returns a number of files found that is different than the previous time AND there is no pattern to the numbers returned either!

Looking at the past, the Neuroquila virus (circa around 1995) was the first (as far as I know) "polymorphing" virus. It created a "sacrificial virus" to "feed" any existing antivirus program on a machine so that while the antivirus was repairing the created virus the real virus could then attack the antivirus, making it, in the future, always retrun a "no virus found" message to the user. Next, as I recall... comes the concept of "nesting" where when you remove one thing another is created as that one is eliminated.

the above are just 2 examples of why I could be getting the results, daily, that I get BUT... I have stopped these programs after just doing an initial run of each and I have, many, many times stopped them short of doing an all out cleaning and I have done many "all out cleanings" (where I run each program multiple times) and there is a large difference in my end performance of the machine. PS... I do this on all 3 of the machines I have running and NO... I am not making money with my computers... I am a 71 year old man who's retired and od this for cheap thrills and to prove I haven't yet lost my sanity... thank you very much.

Sooooo.... I'd like to buy your program... but only if there's a component in it that let's me state how many times each component within it will run before it stops running.... cause sitting here and re-running these programs for over an hour everyday... just to keep my computer operating at a decent speed (2-I.7... 16 GB Mem, 500 GB SSD, 1- I.5 ... 16GB Mem, 500 GB SSD).

What I want is something I can configure to run multiple passes of the different compnents within your software so I can set it and then go do something else while it scours, re-scourts and rescours again as many times as I want it to.

Cool?
69 views
Apr 24, 2023 at 01:11 PM
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BoostSpeed 13 Ansehen der Ergebnisse

Warum kann ich bei BoostSpeed die Ergebnisse nicht lesen? Sowie ich auf "Die Reparatur abgeschlossen. Klicken Sioe hier um die Ergebnisse anzusehen" drücke, verschwindet alles. Ich konne bishe keine Ergenisse mir ansehen.
Im Voraus vielen Dank!!

Regards Hans
88 views
Apr 23, 2023 at 09:44 AM
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Notification about cleaning browser cache

Hi,

I get notifications that I need to clear my browser cache.
What is the best action to do so in Boostspeed 13?

77 views
Apr 21, 2023 at 01:46 PM
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Windows 11 update not recommended for my configuration

Hello! My question is this - Why my configuration is not good enough for Windows 11? Relating to the windows update message.
The hardware is not good enough maybe?
75 views
Apr 21, 2023 at 12:22 PM
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how to delete advertisement

Hello

So many advertisement appear when I access the web site. I cannot concentrate on reading because of this. I appreciate if you tell me how to solve this problem.

Thank you.
79 views
Apr 21, 2023 at 10:09 AM
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Is my subscription good for another device?

How many devices are covered by my subscription?

I have another laptop that I want this service on.

Guy Veasey

73 views
Apr 20, 2023 at 12:49 AM
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Avira completly mess up my whole computer

Hello,

Thanks for your software, it looks great.

I am in a terrible position, Avira made a smart scan and update " windows 11 22H2 " register file while I was on windows 10.

It broke my whole OS, now I am on windows 11, I hate it. But at least I got internet back, even if my processor is still at 80% while nothing is happening.

I have to much configuration on my software (audio, advanced date management), and have a lot of work to do this week for clients. I can't just wipe my whole system it will take me at least 40 hours to reconfigure everything to be able to work.

I just found your services while comparing on internet what could help me.

I can pay for a paid plan buy I just need help fixing my register and my OS back even if windows 11 is just hell....

I don't know what to do, i suppose there is no way back, my last snapchot was 2 month ago which is way to far.

74 views
Apr 19, 2023 at 01:35 AM
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Cannot Start Microsoft Outlook. Cannot open the Outlook window.

Hi there,
I was in the middle of deleting one of the 5 email addresses in my Microsoft Outlook and the laptop stopped (or this Outlook application) stopped responding for over 5 minutes so I "ENDED" the process.

Since then I keep getting this Outlook error.

I have tried the Office repair utility.
I have tried restarts.
I have your software (paid version) on my laptop but am unsure whether there is a restore point I can get to that will enable me to get Outlook going again.

Help please :)
64 views
Apr 16, 2023 at 07:42 AM
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Зависание системы

Здравствуйте! После того, как установил файл подкачки на свой SSD диск(400, 2048) стала очень плохо работатать система и всё начало лагать. "Системные прерывания" ни с того, ни с сего стали нагружать систему, как и Antimalware Service Exucutable(до этого системные прерывания не вылезали в диспетчере задач, или по крайней мере я это не замечал. А о ASE я знаю) Было подозрения на майнер, так как процессор стал грузиться на 100%(даже сейчас он скачет с 90% до 40%), но когда я проверил всё через Dr. Web и ваше приложение это ничего не показало. Turbo Boost отключён .Помогите пожалуйста!
77 views
Apr 16, 2023 at 05:31 AM
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chrome

my chrome video is not working
62 views
Apr 15, 2023 at 05:49 AM
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Not Responding

What causes 'not responding'whether It is browsers not responding or more commonly, file folders not responding and crashing my computer but not my browsers.
59 views
Apr 14, 2023 at 11:04 PM
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Licence Auslogics

Bonjour, je suis client chez vous depuis plusieurs années, si je prends la licence pro, aurais je la totalité de votre logiciel avec bien sur la défraguementation des disque SSD? ... Merci pour votre réponse.
Salutations cordiales.
André
61 views
Apr 14, 2023 at 09:49 AM
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battery life

How can I extend the battery life?
63 views
Apr 14, 2023 at 07:47 AM
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Win 11 , Updateannahme

Ich habe zwei Win11 Update die von meinem PC nicht angenommen werden. Wie kann ich diese löschen?

2023-04 Kumulatives Update für Windows 11 für x64-basierte Systeme (KB5025224)

2023-02 Kumulatives Update für .NET Framework 3.5, 4.8 und 4.8.1 für Windows 11 für x64 ((KB5022730))
61 views
Apr 12, 2023 at 12:02 PM
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Condition of SSD

What does "Parameter in poor condition and requires attention' mean and how do I fix it please? Cheers, James
86 views
Apr 05, 2023 at 03:12 PM
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slow start

Bootspeed is very slow to open on my pc.
71 views
Apr 05, 2023 at 02:53 PM
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BoostSpeed reading errors

On the bottom strip of the main display on BoostSpeed there are alternating displays of some statistics for CPU HDD NET and RAM. All of these consistently show 0%. Why are they not reading?
Also I frequently get a pop-up suggeting I clear my browser cache because it contains anywhere from 23 to 46 TERABYTES of data. This is odd because I have only 3 TB of available storage on this machine.
74 views
Apr 05, 2023 at 12:18 PM
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ask

i have licence for home version
and i install pro version
how can i back to home v
616 views
Oct 23, 2020 at 04:28 PM
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ERROR 80073712

WINDOWS 7 ULTIMATE 64 Bt. SERVICE PACK 1.
IMPOSIBLE FOR ME REPAIR
PROBLEM DOWLOAD WINDOWS UPDATES.
THANK YOU.
616 views
Apr 10, 2021 at 08:00 PM
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Deep disk cleaner

Bonjour
Un message m'indique que Deep Disk Cleaner ne peut pas étre lancé lors du démarrage de Boostspeed. Comment puis je le réinstaller ?
Merci de votre réponse.

Cordialement

Laurent MESNIER

616 views
Jun 05, 2020 at 04:53 PM
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AusLogic # BoostSpeed users


Where does display state the maximum number of user available with the product key assigned; and where does it show how many have been assigned; and where do they give the user name of the assigned

615 views
Feb 04, 2021 at 10:37 PM
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Сброс настроек входа в систему Windows

Добрый день!
Каждый раз при использовании сканирования системы утилититой, после перезагрузки сбрасываются пароли для входа в Windows. Настройки сканирования ни к чему не приводят. Спасибо.

615 views
Aug 09, 2021 at 03:41 PM
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location

hi, i did the normal cleaning and the location services are disabled and i can't fix it right now. what should i do?
614 views
Feb 14, 2021 at 03:31 PM
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funzionamento windowes10

Non posso fare un punto di ripristino
614 views
Feb 22, 2021 at 05:23 AM
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teredo blocked

how can i fix my teredo?its blocked

613 views
Oct 02, 2020 at 08:33 AM
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Auslogics BoostSpeed 12 Error

ご担当者様
Error 0x00000002 ?
解決方法を教えてください。

613 views
Jul 07, 2021 at 02:35 AM
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Select language

Hello, i cant find a "Language" button to change it. Help me pls

612 views
Sep 27, 2019 at 12:17 AM
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no responcive pc

after a couple of min from when i boot the pc up and it loads into window 10 the system. become un responsive and take for ever to open anything. there is no virus or malware that i can see or detected.
612 views
Apr 21, 2021 at 04:11 PM
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外付けHDDのデーター復元

Auslogics bootSpeed 12のマイタスクの項目を処理したら、外付けHDDのデーターが消去されてしまいました。あまり画面を見ず、いいかげんに処理してしまいました。
File Recoveryでデーターを復元したいのですが、その方法を教えて下さい。
尚外付けHDDは、デスク管理上では、認識しています。RAW 正常 ベーシック データーパーティションとなっています。
しかしエラーメッセージがでます。F:¥にアクセスできません。このボリュームは認識可能なファイルシステムではありません。必要なファイルシステムドライバーがすべて読み込まれているか、ボリュームが壊れていないか確認してください。とのエラーメッセージです。
コンピュータ上では認識していますが、しかしFile Recovryを開くと、HDDは認識されていません。どうしたらいいのでしょうか???
このHDDには、重要なデーターが入っています。データー復元は失敗でいません。
ダメでしたら、業者にだします。
612 views
Nov 30, 2021 at 10:05 PM
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TaskManager.exe

I received a high-use resource message that one program was using a significant amount of memory resources, and it was identified as TaskManager.exe. Should I and is there a way to shut this down?
611 views
Feb 13, 2021 at 08:23 PM
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Audio Bluetooh Problem

Hello, can you help me fix my problem!
What do i do if when my wireless hadphones connect to the laptop the sound is still comming from the laptops speaker
611 views
Dec 18, 2020 at 11:09 PM
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Settings

The last two times now that I Have used the "Protect" feature. All of my saved log ins have been deleted. I've had to go to the rescue center, and restore the stuff that was done. I need to know how to properly configure the settins so this does not happen again.

611 views
Jun 09, 2021 at 10:03 PM
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printer problem

Can you tell me why on my desktop, it show my default printer is Pixma series 5600. On my wife's laptop id shows Pixma series 5600WS?
610 views
Jul 18, 2021 at 12:10 PM
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Running a scan

When I run a scan to clear disk space it always gets stuck at the same point for 30 - 45 minutes.

Unused application files

C\windows\software distribution\datastore\logs\edbtmp.log

Could you help me resolve pleaase.

610 views
Apr 14, 2021 at 08:05 AM
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Right click slow

How do I go about fixing the right click in windows 10 using your basic program?
609 views
Dec 16, 2021 at 05:10 PM
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Lost Hystory


Why I lost my all hystory on Chrome after clean up with BoostSpeed11?

How disable cleaning/deleting hystory and cache in tyhe app?

609 views
Oct 05, 2020 at 02:13 AM
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Where is my software

Hi
I have used your software for years now.
I purchased new copies of Boostpeed and DriverUpdater
I don't have driverupdater on my computer just the web version
The webversion caused my windows not to reboot
I've had to re install everything
I would like to run driver updater but do not trust it without some sort of supervision
Can't go through this again
Registering all my purchases over again
Some still aren't working
Thank you
Thomas Horricks

609 views
Feb 28, 2021 at 11:16 PM