1887 questions

Windows 10 CD Drive not working but showing as "working properly"

My CD drive has stopped working. It has power, opens and starts spinning but then nothing. When I click on CD drive in system information I get Can`t Collect Information cannot access the Windows management instrumentation software. Windows management files may be moved or missing. I am working through all resolutions on youtube but getting nowhere. You can see from the attached screen shot their are no IDE/ATA ATAPI files listed. Help
134 views
Sep 29, 2024 at 04:00 PM

Windows Update

Windows update is not working properly
141 views
Sep 28, 2024 at 06:47 PM

No activation key

Hello,
I paid for AuslogicsBoostSpeed 13 subscribtion. However, I never got the activation key.
Thanks.
Regards.
Richard.
137 views
Sep 27, 2024 at 10:01 AM

اینترنت

افزایش سرعت اینترنت
124 views
Sep 26, 2024 at 11:22 AM

Хочу вручную найти файлы этого приложения

Дорбый день БустСпид!Хотел вручную найти файлы по названию которые хочу удалить и не могу найти в вашей программе как это сделать!Или я не вижу или у вас нет такой возможности!?
К примеру - хочу удалить полностью из системы Windows10 программу skype или cortana и как мне это сделать?Даже если я удалю стандартными методами системы все равно останутся следы,я бы хотел вручную найти все файлы относящиеся к этим программам удалить их,а потом еще и в реестре почистить записи,так чтобы уже с концами наверняка,чтобы они не висели в системе и не жрали ресурсы и не замедляли систему!
105 views
Sep 26, 2024 at 08:59 AM

Updater 2 saved PST files to my documents folder

I recently lost an email account in Outlook and all the folders and subfolders files with it after a Windows 10 reset. I noticed that my Updater 2 saved some PST email files to my download folders in Explorer, but I need to see if these are the files I'm missing and how do I restore them to Outlook if they are the ones I'm looking for? Thanks.
126 views
Sep 24, 2024 at 08:15 PM

download problems

Hello, I have a curious problem on my Windows 11 PC.

I am connected directly to the LAN via ethernet to a 900Mbps fiber connection.

However, when I try to download largish files (several hundred MB or several GB) from sites like zoom, wetransfer, facebook, I often get a generic "download error" message.

I've tried download the same files on Edge and Chrome, logging out and in, opening a private/incognito window, resetting the internet settings and running diagnostics. I've also checked the internet speed and latency.

The downloads often start okay, but stop after sometimes 30-40MB or maybe even getting to 60%. Sometimes I can click on resume, but the download begins from scratch. Sometimes, I will try again a few hours or a day later, and the file(s) *might* download to completion.

Other downloads (of small image files, say) or streaming of YouTube, Netflix, etc. never seems to have a problem.

I know for sure that it's a PC configuration problem because I tried the same downloads on a Windows 10 laptop, connected to the same router via WiFi, and all the files downloaded (albeit slightly more slowly) without a hitch.

Any ideas or suggestions on what I can do next?

Thanks,
Gary

PS *I* am the IT person at our group. I have admin access to the router and the PC, of course.
186 views
Sep 24, 2024 at 08:09 AM

System interupts

My pc freezes and task manager shows up to 100% CPU usage with system interupts
Any suggestions?
128 views
Sep 24, 2024 at 07:58 AM

Intel (R) management

Avast pro detecte que Intel (R) management n'est pas a jour nouvelle version 2428.6.2.0 du 10 juillet disponible. Auslogics ne voit pas cette mise a jour. pourquoi ?
128 views
Sep 19, 2024 at 05:22 AM

Bluetooth option gone after Win10Pro install

I updtaed from Win8.1 to Win10 now I have noe bluetooth option. Help
157 views
Sep 17, 2024 at 07:04 PM

Low FPS in large group settings.

I have a pretty decent computer that I had built 5 years ago for online gaming. Whenever I am in a large group setting with 15+ people I get significant FPS loss down to 10-15 FPS. It makes it impossible to play competently and affects my performance drastically in such settings so much so to the point that groups don't want me joining them because it is such a hindrance. My gaming laptop that was significantly cheaper by about $4,000 runs the same game more smoothly in these settings with 15+ people. I would really like to get to the bottom of what is causing this to happen so I can play competently and progress with my team.
138 views
Sep 15, 2024 at 06:35 PM

Auslogics BoostSpeed extrem langsam

Nach dem scan mit BoostSpeed 13 starte ich die Auflösung.
Das läuft anfangs noch ganz gut bis es zu den Browserspuren kommt.
Dann werden die etwa 300000 gefundenen Spuren im Sekundentakt heruntergezählt. Nach mehreren Stunden Laufzeit wird das zunehmend langsamer.
Ich muss dann abbrechen sonst wird das nie fertig.

Mache ich da etwas falsch oder ist das ein Software Problem?

Grüße
Dieter Krause
126 views
Sep 14, 2024 at 11:39 AM

Eliminate Popups

What software is recommended to eliminate popups on my PC. The popups are not from programs on my PC.
127 views
Sep 14, 2024 at 01:25 AM

Wi-Fi Connection Issue with 802.11N Adapter

Dear Auslogics Support,



I am facing a significant problem with my computer's Wi-Fi connection, and I would appreciate your assistance.



Problem Details:

My computer's Wi-Fi adapter is 802.11N.
My computer connects to my phone's Wi-Fi hotspot without any issues, but it cannot connect to my home Wi-Fi network (Airtel broadband).


The error message I receive is "Can’t connect to this network" when attempting to connect to my home Wi-Fi.


Three days ago, it connected to the home Wi-Fi for a short time, but I received a warning stating that my Wi-Fi network uses an older security standard that’s being phased out. After following some troubleshooting steps from YouTube, I am no longer able to connect at all to my home Wi-Fi.

My other devices (phones, etc.) connect to the home Wi-Fi without any issues, and my Wi-Fi dongle works fine when connecting to my phone’s hotspot.


Steps I’ve Already Taken:

Resetting my network settings.
Flushing the DNS and resetting Winsock.
Attempted various fixes from online tutorials but none have worked so far.
Could you please help me diagnose and resolve this issue so I can connect to my home Wi-Fi?

Thank you for your support.

230 views
Sep 13, 2024 at 04:23 AM

Auslogics BoostSpeed 12

Auslogics BoostSpeed 12をWindows 10で利用しています。
Windows 11にアップグレードした場合、使用できますか?
169 views
Sep 12, 2024 at 06:31 AM

Windows 11

Bonjour!
Mon PC est sous Windows 10 version 22H2.
Comment faire pour le passer sous Windows 11 ?
Merci de votre réponse.
Philippe
168 views
Sep 11, 2024 at 03:21 PM

Touchpad

J'ai un touchpad qui peut s'auto-éclairé et qui a une fonction de pavé numérique incluse. Depuis la mise à jour, ces fonctionnalités ont disparues de mon touchpad. J'ai un Zennbook 14 oled. Comment les faire fonctionner???
194 views
Sep 07, 2024 at 09:17 PM

Sanbox

I upgraded to Windows 11 Pro. I wanted to use Sandbox but it only worked 2 times. Sandbox doesn't want to open anymore and I have a white image with a different connection error code.
163 views
Sep 04, 2024 at 04:17 PM

programa

por que no corre
148 views
Sep 03, 2024 at 07:21 PM

duplicates and empty files, pictures, programs, etc

how do i go about cleaning up my pc's empty, non existant and duplicate files, programs, videos, etc
165 views
Sep 01, 2024 at 02:52 AM

Auslogics Scheduler erroring out.

Attempting to schedule automatic Maintenance on Boost speed 12 Windows 10 Pro Version 19043.1083
Errors out with the attatched error message System error occured in task scheduler error 0x80070002
The system could not find file specified.
Disabled antivirus to no avail. Please advise
1019 views
Jul 12, 2021 at 04:04 AM

BootSpeed 12 pre-purchase question

Hi,
I'm considering the purchase of BootSpeed 12 Pro, but I'd like to know if you have any usable discounts at this time.
Thanks

1018 views
Oct 08, 2021 at 01:47 PM

product key

Sorry I have two questions in one I'm considering buying the software but when I run my multiplexity after rebooting it is asking for my product key I have to enter my product key every time I want to run it I need to work around for that



also Malwarebytes does not allow me in some inches to run the program
1018 views
Mar 26, 2022 at 01:17 AM

Coockies delete

How con I delete coockies selectivly in Auslogics 11

1018 views
Nov 07, 2019 at 12:35 PM

System Scan

When I am doing a system scan the scanner takes almost 30 minutes or more when it gets to temporary files. Is there something I can do to speed this up?

1017 views
Dec 23, 2019 at 12:55 PM

BoostSpeed Messages

I am not using the computer a lot, but BoostSpeed is regularly giving me messages to do scans or to defrag my SSD. How can I reduce the frequency of these messages?

1017 views
Aug 09, 2020 at 05:14 PM

Empty Folder finder

I have run this a few times and it always finds new empty folders. Why does this happen? Also there are always some that can't be deleted. Again why please?

Pauline

1017 views
Jul 25, 2021 at 10:14 AM

teredo blocked

how can i fix my teredo?its blocked

1016 views
Oct 02, 2020 at 08:33 AM

WinSxS Folder

On my Win10 desktop - running Build 19044.1618 - the WinSxS folder has grown to 12 GB. Windows Slimmer as well as dism.exe Cleanup show 6 GB thereof as obsolete. However, neither Windows Slimmer nor dism.exe do a cleanup. Any idea how to get rid of those obsolete 6 GB?
Best regards/HMeihoefer
1016 views
Mar 15, 2022 at 03:30 PM

Windows 10

Windows 10 сам отключается и пишет что какя то ошибка
1016 views
Jun 22, 2021 at 02:35 PM

toots

that good

1016 views
May 20, 2020 at 11:24 AM

......

Системный блок выключается бошльше часа....

1015 views
May 11, 2020 at 09:51 AM

Is there something stopping me from changing Windows Installer from manual?

Is there something stopping me from changing Windows Installer from manual?
HP Smart will not install correctly and HP Support says an antivirus or other control program has changed the settings and locked it so outside individuals can not install software on my system?
1014 views
Aug 17, 2021 at 07:24 PM

¿Cuando voy a poder tener mi Windows11?

Hola, me refiero ante ustedes con una pregunta, mi nombre es Kurt Toro, soy de Argentina, Mendoza. Yo quiero tener windows 11, cumplo todos los requisitos, menos 1, la memoria, tengo 56gb y necesito 64gb, solo por eso mi windows 11 no se podra instalar, alguna beta de Windows 11 vendra para esa memoria de gb? Muchas gracias
1014 views
Jul 15, 2021 at 04:15 PM

Ошибка при рагистрации

По чему произошла ошибка при регистрации

1013 views
Mar 14, 2021 at 10:18 AM

Mumble access to mic desabled

Somehow it happen, now I look how to get back access
1013 views
Aug 10, 2020 at 11:35 PM

Глубокая очистка файлов

Здравствуйте! После выполнения глубокой очистки файлов перестало работать стандартное приложение Windows "Кино и ТВ". Исчез exe-файл - 0 байт. Прошу учесть при подготовке обновления BoostSpeed 12, а также подсказать - как востановить приложение "Кино и ТВ"?
С уважением,
Виктор Оплеснин

1012 views
Mar 23, 2021 at 07:21 AM

WTF AUSLOGICS??

I've been a registered user of Auslogics Boostspeed for many years. Just recently my Boostspeed 12 program shows that i'm registered in the ABOUT section under help, yet the program says Activate Pro Version on the bottom right & the program has Trial Version operability. This is happening on both of the PCs that I use this program on. I've sent 2 emails requesting assistance over a week ago & still have received no response.

I need this issue resolved or I will be requesting a refund.
1012 views
Jan 28, 2022 at 11:11 PM

DirectX Windows Feature Install Prompt

A piece of software on my new Windows 11 system apparently requires the DirectX Windows Optional Feature set to run and I am continually receiving a prompt to install the feature, even though the features are already installed. I get prompted mulitple times per day to install DIrect X even though it's already installed. I've tried removing and resinstalling the optional feature and still get prompted to install it multiple times per day. I do not know what software is prompting this install. The prompt I receive is in the attached screenshot. I am not a game player, so it's not a legacy game that requires the feature. I'd really appreciate your help. Here is info about my system:

Device name SDM_Surface
Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
Installed RAM 8.00 GB (7.84 GB usable)
Device ID EA2A80B9-A4BB-44B8-AFA6-40B2186CF2E1
Product ID 00356-06270-54861-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points

Edition Windows 11 Home
Version 21H2
Installed on ‎12/‎3/‎2021
OS build 22000.652
Serial number 0F003S7214801J
Experience Windows Feature Experience Pack 1000.22000.652.0

Thanks!
Scott
1012 views
May 08, 2022 at 08:19 PM