721 questions
Translate

Printer does not print...

Greetings,
After installing your product software, my HP Office Jet Pro 9010 series PCL-3 stopped printing.
Although the printer is wireless connected. The PC sees the printer. HP diagnostics says that the printer is working and connected.
So everything as far as I can observe is connected and working.

When I click the print button in WORD, the printer goes through its process, makes all the clicking sounds and it just stops without printing. I looked at the printer queue and the document loads, then it disappears from the queue and nothing happens.
The printer quiets down and stops dead. Although the printer is connected and on.

By the way, I have a 2 laptops also connected to the printer by WIFI. These laptops do not have your software installed on them. When I print from them, the printer works. So, I know that the printer is working correctly. Besides, it's new!

Thank you... hope you can help...
Al Sosa
122 views
Mar 25, 2021 at 01:02 PM
Translate

No thumbnails

I have WIndows 10 that is up-to-date. It has suddenly stopped displaying thumbnails of pictures (jpeg). It seems that t his is a common problem. I have taken several recommended procedures (from https://www.windowscentral.com/how-reset-thumbnail-cache-windows-10) to overcome the problem without benefit.

Can you help?
96 views
Mar 24, 2021 at 05:13 PM
Translate

Глубокая очистка файлов

Здравствуйте! После выполнения глубокой очистки файлов перестало работать стандартное приложение Windows "Кино и ТВ". Исчез exe-файл - 0 байт. Прошу учесть при подготовке обновления BoostSpeed 12, а также подсказать - как востановить приложение "Кино и ТВ"?
С уважением,
Виктор Оплеснин

99 views
Mar 23, 2021 at 07:21 AM
Translate

Must re-enter product code in Fences after weekly scheduled maintenance

Hello,

Boostspeed runs every Sunday morning as part of scheduled maintenance I set-up. After it runs, I am prompted to re-enter my product key for Fences. I do this and Fences works fine. This is a nuicance though as I should not need to do this - the Fences registration is valid. Given the timing is consistent, I am assuming Boostpeed is causing this issue.

Several weeks ago, I did exempt my Anti-Virus software from scanning the Fences folder which contains the registration certificate. However, the prompts continue.

If Boostspeed is indeed causing this issue, is there a way to have it avoid removing/maninpulating the registration of this software so I don't have to re-enter the product code weekly?

Attached is the dialogue box that appears requesting to re-enter the product key.

Thanks,
Rich Sullivan

107 views
Mar 22, 2021 at 08:41 PM
Translate

How to fix (delete) dead shortcuts?

After fixing of whole system {using default settings) I still see dead links to apps or files which have been moved or deleted while ago.

Ho to fix/delete dead shortcuts/links?

Thanks

101 views
Mar 22, 2021 at 03:45 PM
Translate

Dégragmentation

Bonjour,

Lorsque j'effectues une défragmentation de mon ssd avec l'option pour sdd, ils reste des carrées en rouge.
J'ai sélectionné dans les options 'tous les fichiers'.

Egalement l'indicateur ne se met pas a 0%

Cordialement
Denis Schmitt

96 views
Mar 21, 2021 at 05:42 PM
Translate

Корректировка

Привет! У меня вопрос по программе Ausjogics BoostSpeed. Дело в том, что при каждом новом запуске загружается рекламное окно с предложением дополнить вашими прграммными продуктами мою систему. Это окно сжирает много ресурсов системы, что приводит к зависанию и потере времени, значительной потере. Как можно отключить данное окно? Ведь то , что меня интересовало, я уже приобрёл. Не хотелось бы получать разочарование от вашей продукции.
С уважением, Алексей.

103 views
Mar 21, 2021 at 11:50 AM
Translate

Boostspeed

Boostspeed 12 startet immer wenn Windows 7 geöffnet wird.
Wie kann man das verhindern?

91 views
Mar 20, 2021 at 05:43 PM
Translate

Windows game bar does not work

Windows game bar does not work when i try press the key combination
87 views
Mar 20, 2021 at 05:36 PM
Translate

тормозит оченьсильно

у меня очень долго думает ноутбук и иногда исчезают с и d диски пока не перезагрузишь не появятся
71 views
Mar 20, 2021 at 12:22 PM
Translate

Cross mark on wifi symbol

This happens sometimes . When i on the laptop there is a red cross mark on wifi button and when i on the wifi it doesnot detect any network . But after I off and on the aeroplane mode and the system a lot of times it goes off . It is not related to the function key which disables it as i tried it .
79 views
Mar 20, 2021 at 06:00 AM
Translate

Defragmenter related question

There was no option for auslogics defragment so i chose a wrong category.My question is about defragment.Does defragmenting the hard disk HDD daily damage the hard disk or corrupt it ?

76 views
Mar 20, 2021 at 05:50 AM
Translate

computer desktop icon not working properly

after changing the icon of the desktop basket, the view of the basket stopped changing. How to fix ... The icon was downloaded from the Internet and I like it (I don't want to delete it)!
68 views
Mar 20, 2021 at 04:45 AM
Translate

Bluetooth

No matter what I try, I cannot get my Bluetooth to connect to any of my paired devices. I was able to until recently. Do you suggest I do a repair of Windows 10 without losing files and apps?
67 views
Mar 19, 2021 at 07:46 PM
Translate

USB-C Gigabit Ethernet Mini Adapter does not indetify network

I have just purchased a USB-C Gigabit Ethernet Mini Adapter and I cannot connect to the internet with it. The device connects to my computer and is recognised, but it says "Unidentified Network" and underneath "No Network". My machine uses Windows 10. Can you help fix this problem?

I have exchanged the USB-C device because I thought it was faulty, but the same problem is repeated.
80 views
Mar 19, 2021 at 01:30 AM
Translate

Unable to move desktop icons

recently did cleanup and deleted some .ico files. checked Restore and files not located. cannot move desktop icons and a 1-2 minute delay using mouse with no ability to select programs on bootup since Auslogic installed. tried various workarounds via internet to no avail with no help on how to restore missing files. can copy/past icons but not move on desktop. no such problems since last bootup except mouse delay. not able to determine which file to send for review.
61 views
Mar 18, 2021 at 09:09 PM
Translate

Speaker Headset or head phones is unplugged message

Suddenly, I have no sound. Have run all the recommended troubleshooting in settings etc., have NEVER used headphones or headset on this laptop, don't know what else to try?
80 views
Mar 16, 2021 at 08:04 AM
Translate

Ошибка при рагистрации

По чему произошла ошибка при регистрации

76 views
Mar 14, 2021 at 10:18 AM
Translate

Empty folder function and Document file

How can I safely run Empty Folder file function without destroying important files, such as Document File???????
67 views
Mar 13, 2021 at 02:12 AM
Translate

Windows.old

It is possible to delete a windows.old folder with Bootspeed 12 and, if so, how?

69 views
Mar 13, 2021 at 01:12 AM
Translate

startup

If I have to restart, it takes 20 minutes or more to load completely. I have basically nothing in startup and can't figure out what is making this take so long. It's the same whether a restart or new start. The hard drive is only a little over half full with lots of pictures. Logically it has to be in either ASUS or windows (10). It's very frustrating and because it takes so long to load, I leave it running. For quite a few years I paid for a service that cleaned the system once a month and helped with any problem. I am no longer using it as it was expensive and even though I stressed the startup time issue, they never improved it.

You can see a lot about the machine, but it doesn't say it's an ASUS 15" laptop, purchased in September of 2014, model R510LAVS51 with core i5
I didn't know if you needed this, but I'd rather give you unnecessary information than have you come back to me.

thanks so much
debbie engleson

302 views
Jul 08, 2020 at 12:42 AM
Translate

Запрет на програмную смену фокуса

Добрый день. Вопрос один, может подскажите, как то можно без сторонего софта(в реестре может), ограничить право программам переключать фокус между окнами? Т.е. например какая-то программа в фоне запускает новое окно, и оно открывается по верх текущего(активного).
Ну грубо говоря программа обновлялась апдейтером, и по завершению обновления запустилась, таким образом переключив фокус на себя

302 views
Jan 10, 2020 at 12:10 PM
Translate

windows 10

How many of the tools in BoostSpeed 11 can be used on a SSD?

301 views
Mar 06, 2020 at 03:10 PM
Translate

Driver Updater

I am unable to install my copy of Driver Updater because McAfee considers it a virus. What should I do?

301 views
Mar 28, 2020 at 01:49 PM
Translate

Temperature

I am using Windows 8.1. Is there a provision in BoostSpeed 11, for setting the Disk/Processor Temperature at which the PC will switch off?

301 views
Apr 22, 2020 at 04:00 PM
Translate

Медленно рабоатет ноутбук

Windows 10 на ноутбуке стал медленне работать. Программы долго открываются и в самих программах операции выполняются дольше. Как можно решить проблему, а потом поддерживать компьютер в рабочем состоянии?

301 views
Jan 29, 2020 at 05:21 PM
Translate

Keyboard shift keys non-functioning, also upper case symbols (ie "@")

Hello,
After receiving the most recent Win 10 update and installing it, both shift keys have stopped working and I can't get upper case symbols.
I'm writing this on my old desktop, winxp. the Laptop in question is running Win10 having originally run on

Win7, then Win8 and now Win 10.
iVe tried rollback, updating drivers and restarting, deleting and reinstalling, checking Sticky Keys etc, also checking language layout.
I'm at my wit's end, can you help me please?
Regards,
Sue Youell

300 views
Oct 22, 2019 at 02:31 PM
Translate

Error Message

Greetings,

Please open "Screen Shot" of error.

Thank you for your help in this matter.

Long Time Auslogice Customer

V/r

J. Aguero

300 views
Oct 27, 2019 at 02:31 AM
Translate

Pop-Up Product Sales Window

Hi-

I just recently purchased your Bootspeed system--which is great and full of great features that I typically have to buy many programs to do. I keep getting an ad pop-up to buy your other products and when I check off DON'T SHOW AGAIN, it just does that. It's annoying and a turn off..

Thanks,

Steven

299 views
Mar 08, 2020 at 09:16 AM
Translate

ANTI-MALWARE PROGRAM CONFLICT W/NORTON SECURITY

Hello - I have your Auslogics Anti-Maleware program and recently added Norton Security. Norton security runs scans in the backgound and for some reason goes after the anti-malware prgram, esentially erasing it. However it leaves my Auslogics BoosSpeed & Auslogics Driver Update prgrams alone, so they continue to run fine. Now every day I have to re-load the anti-malwar program.
I went into Norton checking the Virus & Firewall settings which are set to "allow" your anti-malway program , but it still continues to erase the entire anti-malware application. Do you have any ideas on how to fix this in Norton..?

299 views
Mar 21, 2020 at 11:42 PM
Translate

Installation audio realtek

Bonjour,

A chaque recherche de mise a jour sous windows, les mêmes fichiers se réinstalle systématiquement.
Conserne pilotes audio (realtek)

Cordialement,
Denis Schmitt
299 views
Jul 01, 2020 at 07:23 PM
Translate

My wireless driver is not working

This is the second time this has happened and it has something to do with this softwarre Auslogics 11 after a deep scan took place. But now I cant restore the driver because it seems to be blocked,
The diagnostic's say "Windows can not bind the IP protocol stack to the network."
This is with my wireless adapter and not with my LAN, But I need my wireless adapter asap. Yes I have tried reinstalling the driver and it says the same thing,

299 views
Apr 15, 2020 at 03:02 PM
Translate

Start Menu Disappeared

A few weeks ago while using Windows 10 on my desktop computer, the monitor momentarily went black then came back on. But since then the Start Menu is totally missing. After clicking on Start button, an error message comes up now.

299 views
Jan 13, 2020 at 05:11 PM
Translate

Auslogics BootSpeed 11の設定をdefaultに戻す方法を教えて下さい

Auslogics BootSpeed 11を使い始めてまだ1週間程度ですが、あまり知識がないのにいろいろな設定を自己流で行ったので、これが最適な設定か分からなくなりました。
そこで、いちど設定をデフォルトの出荷時状態に戻すほうほうを教えて下さい。設定は再度考えて必要最小限に戻すつもりです。

298 views
Jan 06, 2020 at 07:07 AM
Translate

I could not update the Drvers

I have problems on Diver Updater: I could not update my old drivers with the update drivers from you, When I do the mouse pad is not working any more. I have to restore the system. I need your help to update the Drivers.

297 views
Nov 17, 2019 at 09:10 AM
Translate

Не работает Скайп и Outlook после установки новой версии

Если раньше после установки новой версии переставал работать скайп, то сейчас и Outlook перестал работать....
Скайп не делает звонки
А Outlook не грузится вообще....
А вроде бы раньше неплохая программа была....

297 views
Jan 05, 2020 at 01:38 PM
Translate

социальные сети

при общении в интернете мое изображение удваивается

297 views
May 25, 2020 at 08:02 AM
Translate

slow running windows

do i need to change my windows ? its 10 but its very old

296 views
Mar 08, 2020 at 12:56 PM
Translate

no windows updates

i have been trying to update to the windows march update but I can't

296 views
Mar 25, 2020 at 03:40 AM
Translate

гибернация

Здравствуйте! прошу помочь. после гибернации комп сам через несколько минут включается. зарание спасибо.

295 views
Jun 27, 2020 at 03:23 PM