1802 questions

short cut icons

All of my short cut icons on the Desktop are black. How do I fix that?
400 views
Dec 15, 2022 at 06:41 PM

Never updates any drivers for two years now...

I do NOT want to uninstall Driver Updater. I want it to work and it has never updated a single driver, yet.
485 views
Dec 15, 2022 at 02:57 PM

UPDATE

Hi.
When I see the mesage in my laptop: " You can upgrade" to 13.0.0.2. Visit our web page.
I go to this web and I download the file that you have there.
I install this file, but I can't have the new version.
Could you guys help me?

Thanks
498 views
Dec 11, 2022 at 04:04 PM

Windows 11 Doesn't Hibernate on Alienware and HP Probook Laptops Anymore

I have two laptops, one an Alienware and the other an HP Probook, on which I have installed Boostspeed 13. Since installing on both PCs, neither hibernates anymore. They both sleep appropriately, but they don't hibernate. This was never an issue with Boostspeed 12. What has changed with the new software and how can I re-enable hibernation on both?
511 views
Dec 09, 2022 at 05:41 PM

computer slow

hello my computer is 7 yrs old barely anything on it but slow what can i do to improve overall maintenance
493 views
Dec 09, 2022 at 12:56 PM

MICROSFT 11

The lap top I use is fairly new, but is running windoews 10 pro, Microsoft constantly urge me to load certain up dates and when I try the message is cannot comply you need to purchase windows 365 for instance, but I have a perfectly good windows office already loaded can I stop the 365 nonsense or must i spend and buy 365.
422 views
Dec 09, 2022 at 08:41 AM

fail fast exception

when attempting to open Scanner, i receive the above message, but no information is given.
I have tested the scanner (epson xp 510) on another pc with no problems.
I have checked for virus, checked drivers, but no response.
585 views
Dec 08, 2022 at 02:05 PM

Angy Birds

Wie bekomme ich Hyper V auf Lenovo ThinkCentre MT-M9622-CTO
497 views
Dec 06, 2022 at 03:31 PM

No me funciona bien el Brillo, y tampoco me detecta los auriculares

No me anda elbrillo, no lo puedo manejar a mi antojo, y los auruculares no los detecta.
455 views
Dec 05, 2022 at 06:01 PM

mise a jour

pourquoi je n arrive pas a installer completement la mise a jour windows 10 22h2 ? merci d avance M GIORSETTi
456 views
Dec 05, 2022 at 04:40 PM

programa ya instalado

Tengo instalado el software BoostSpeed 13 en mi portàtil.
Cada vez que inicio sesion aparece un mensaje dandome opcion de descargar nuevamente el programa que ya tengo actualizado.
Ruego me indiquen que ocurre.
Muchas gracias.
568 views
Dec 05, 2022 at 11:53 AM

HDD

HDD постоянно загружен на 100%
При загрузке и при рабте ПК
544 views
Dec 03, 2022 at 08:44 PM

Can not delete most recent Restore Point or any other point

Hi,
I've tried many methods to delete most recent Restore Point or any other point even via the cmd prompt *deleting shadow copies) and it doesn't work. I installed some software my IOBIT Uninstaller cannot find to uninstall and it is not in the list of Add/Remove programs but they are 368MB in size and installed in my pc and cannot llocate them. Only going back to my previous restore point would work and I try to do it but it does not work. PC boots up saying system restore failed most likely dur to active anti-virus software but I have my Bitdefender dissabled permanently when I did the restore point procedure.

Any ideas? Could Bootspeed interfere with restoring the pc at an earlier restore point?

Thanks,
Dimitris
446 views
Dec 03, 2022 at 12:41 AM

Latest update

Latest update for boostspeed will not install. I have 13.0.0.1........ 13.0.0.2 will not install.
463 views
Nov 30, 2022 at 02:35 AM

Auslogic 13 update problem

Trying to update the new version from 13.0.0.1 to 13.0.0.2 - updater stating that Auslogic 13 is running and it will shut down program and proceed with update - this goes on and doesn't work
497 views
Nov 29, 2022 at 10:53 PM

software Auslogics

On the 24 th of november I purchased Auslogics essential tools. I had a pop up that i could receive Auslogics Bitreplica for free. I would get a code in my mail so i can register. never had the code. Can you send the code so that I can use the program?
482 views
Nov 29, 2022 at 12:50 PM

profile

i have windows 7 windows will log me on as temp profile unsted of administrater i googled this question and is sent me to your site says to download your registery cleaner run it and myproblem is solved but it didnt work please help
447 views
Nov 29, 2022 at 04:46 AM

New Problem Notifiction

Now, everytime I turn on my computer, I get this notification and I don't know what the problem is.
530 views
Nov 27, 2022 at 08:25 PM

何回cleanningをおこなってもデフラグや調整項目がある

PCのクリーンアップを目指してscanを行っていますが、何回行ってもデフラグや調整項目が表示されます。
PCのどこかに、基本的な問題点があるのか心配しています。
539 views
Nov 27, 2022 at 09:49 AM

Bateria

Con el App de AUSLOGICS BOOSTSPEED 11, hice una optimización, sobre la bateria para que cargue unicamente hasta el 90% quisiera poder modificar esto pero no se en que parte lo puedo hacer, gracias
1243 views
Sep 11, 2020 at 04:06 PM

Systemwide freeze

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

1242 views
Mar 27, 2020 at 01:57 AM

100% disk usage

hi there, i am having a issue with my disk usage, my disk usage is at 100% a lot of the time when nothing is showing up in task manager as far as usage, any help on this issue would be greatly appreciated,
kind regards
pete

1242 views
Apr 01, 2020 at 09:37 AM

disk

New for this past week: upon boot up, before opening, screen gives me option of "checking disk" before start up. If I choose not to, I'm to press any keyboard letter within 8 seconds. When I reject option by pressing letter, message disappears and computer opens normally. I've done all the disk checks and cleaning multiple times.
What's this all about?
Thanks, Mark

1238 views
Apr 08, 2020 at 04:14 PM

Duplicated Folder

Hello,

My name is Eric Borges and I am having an issue that when I update my windows 10 it's duplicating the windows folder in my C:, (follow attached). I've try to delete in many ways and even tho with the Auslogics app is not working, it's saying that the folder is deleted, but it's not. Is there any way to remove it permanently?

Best.
1238 views
Oct 27, 2020 at 07:40 PM

error message

2020-02 Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 10 Version 1909 for x64 (KB4534132) - Error 0x80073712

I keep getting this error it wont down load
1238 views
Feb 13, 2020 at 02:16 PM

Luminosity disappeared

Hello, i have problem, after install bootsped 11, i can't control luminosity because disappeared in central windows 10.
Best regards

1237 views
Sep 14, 2019 at 01:16 PM

Sound just stopped again

I have had this problem multiple times.
Usually I just delete all sound drivers using Device Mgr.. then restart..
But..
Why does sound fail?
Is there a way to fix through AusLogics?

1234 views
Feb 01, 2020 at 11:26 PM

Does not open on click, File Open required.

MS Excel does not open on click, need to go to File Open. When received as an email attachment, MS Excel only opens a blank grey screen. Can only open after saving attachment then doing a File Open.
Tried the DDE thinh and your software said it had made the necessary changes to allow MSExcel files to be opened by clicking on them rather than using File Open

1232 views
Apr 07, 2020 at 04:37 PM

Auslogics Anti-Malware!

bonjour je voudrais savoir si je peut installez Auslogics Anti-Malware alors que j'ai deja installez Kaspersky Security cloud est qu'il y a des risque de conflit avec les deux logiciel!

1231 views
Mar 10, 2020 at 11:42 PM

BoostSpeed 12 clobbers Voice Recognition.

I am running Windows 10 Build 19042-2009 BoostSpeed 12 Pro. I use Microsofts Voice Recognition with Language Microsoft Speech Recognizer 8.0 for Windows (English - US). When I installed BoostSpeed and run the scan and resolve. It clobbers Voice Recognition. I get this error message after. "Speech recognition could not start because the language configuration is not supported.The recognizer language must match the language of the user interface." Checking the configuration shows that the language configuration is still what it was before it stopped working.

I run the rescue undo, and it still does not allow voice recgnition to run. I have to reinstall windows to get it to work. I have excluded Microsofts Speech folder from appdata and protected several keys in the registry to try to prevent this. Nothing I do seems to resolve the situation.
Please help.

Thank you
1230 views
Dec 26, 2020 at 01:58 AM

Restore

Can I ask you a question of restoring an image?

1230 views
Jul 29, 2020 at 04:16 PM

активация

не могу активировать виндовс

1230 views
Jan 09, 2020 at 12:45 PM

Virus ID'd as trojan in the deepscan exec

It is ruining my use of Auslogic to keep my computer clean and optimized. This 'trojan' apparently slows all the performance and my web browsers! Do you all have a fix. I had reinstalled once and still had the problem. Now, my auslogic is not doing its job in cleaning 'junk' from my drive! Got any solution?! The file was deleted by Kaspersky!

1229 views
Mar 12, 2020 at 06:03 PM

software is slow

Hi

How do I increase memory resources to a particular progam/software using auslogics

1228 views
Feb 27, 2020 at 05:50 PM

Intel bluetooth drivers

Hi there, im having issues with my bluetooth headset. Sounds choppy. Tried unintalling my bluetooth drivers but they cant be found?

1227 views
Aug 06, 2020 at 11:12 PM

disk defrag integrated into boostspeed 11.5

I have both the boostspeed 11.5 and the defrag ultimate
Question:
It seems like the integrated defrag in boostspeed 11.5 is the old version not the new ultimate

What would be the advantage of getting the ultimate version if it is not integrated - what does the integrated version NOT do that the ultimate version does?

1224 views
Jun 17, 2020 at 06:05 PM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

Content hidden to protect privacy

1224 views
Sep 01, 2019 at 05:05 PM

Im having troubles with DPC watchdog violation

Hello, its been like a month now since i started getting this BSOD and i cant find a solution how to fix it, it happens sometimes when my games crashes and sometimes happens even when im just scrolling through google.
1223 views
Apr 02, 2020 at 12:57 PM

How to fix (delete) dead shortcuts?

After fixing of whole system {using default settings) I still see dead links to apps or files which have been moved or deleted while ago.

Ho to fix/delete dead shortcuts/links?

Thanks

1222 views
Mar 22, 2021 at 03:45 PM