1748 questions
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System Tray Icon Never Loads

I recently purchased Auslogics BoostSpeed 12 and I’m running it on Windows 10 VM, the user is a Standard user without any Administrative Privileges. This brings me to the question! Can this Standard user turn on the computer and BoostSpeed 12 loads and runs automatically including scheduled maintenance?
It looks as though all is fine until I restart the computer however, it’s not, the system tray icon never loads until I start the application manually, and before it loads an administrative Password is required. Is this normal and If so is there a workaround?
374 views
Oct 28, 2022 at 09:51 PM
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Unable to open any image file via photos

I am getting an error when i am double clicking an image file, which normally used to open with "photos" app.

The error is "No such interface supported"

355 views
Oct 27, 2022 at 02:32 PM
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PROBLEME CONNEXION

Bonjour,

J'ai un problème de connexion tant sur ma messagerie mails (Orange) que sur certains sites qui nécessitent notamment une connexion via FRANCE CONNECT ou les banques

Je pense avoir fait un bon nettoyage par votre biais mais en même temps je ne sais pas exactement ce qu'il faudrait supprimer...
Est-ce que le fait d,avoir Google Chrome est mieux ?
Est-ce que j'ai Kaspersky et CCleaner et maintenant Auslogics, ça ne fait pas interférance
car c'est vraiment des interférances : pas toujours les mêmes blocages mais toujours en début de connexion (par ex, quand je veux changer de comptes de messagerie alors que les 3 sont sur Orange...)

merci et à bientôt !
372 views
Oct 27, 2022 at 02:05 PM
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Bootspeed 13 Pro | x64 version

Hello,

This is not a issue, it is a technical question about Bootspeed version availability.

I have recently installed a free version of Bootspeed 12 in my home computer. It is a nice-to-have product but noticed that it is a 32-bit version. Is a x64 PRO version also available?

Even if this is not the case, will the upcoming product version (Bootspeed 13 PRO) have a 64-bit version?

Thank you.
Best regards

Jorge Ambrosio

PS: My installation OS is MS Windows 10 Home, x64 version, with Intel i7 CPU, and 32GB of RAM.
480 views
Oct 26, 2022 at 10:28 AM
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Desaparecen los textos

Buenas tardes,

¿como puedo resolver el problema de qué en ocasiones desaparecen los textos en algunos programas, emails, cuadros de diálogo, menús de ventanas y nombres en los íconos de archivos? y no reaparecen hasta que reinicio sesión en windows.
398 views
Oct 24, 2022 at 09:15 PM
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of course windows 10 update assistant won't work for anybody with windows 10 version 10240

not kissing auslogics ass but your products work for me - i've purchased quite a few licenses from you in past 6 months

WHEN is auslogics going to create a new product designed specifically to -- F I X -- windows updates ?

Windows 10 update assistant desn't work, you can have a brand new laptop with windows 10 version 10240 and

you will NEVER be able to update to version 20H2

go online and google this famous problem yourself: '..... https://www.google.com/search?q=windows+won%27t+update+to+20H2&source=hp&ei=StRUY7SEMqaq5NoP3eG48AE&iflsig=AJiK0e8AAAAAY1TiWtOlcytSaQ4bxpid44eCLbIptM0H&ved=0ahUKEwi00cqi0vX6AhUmFVkFHd0wDh4Q4dUDCAk&uact=5&oq=windows+won%27t+update+to+20H2&gs_lcp=Cgdnd3Mtd2l6EAMyBQgAEIAEMgYIABAWEB4yBggAEBYQHjIGCAAQFhAeMgYIABAWEB4yBggAEBYQHjIFCAAQhgMyBQgAEIYDOhEILhCPARCPARDqAhCMAxDlAjoRCAAQjwEQjwEQ6gIQjAMQ5QI6CwgAEIAEELEDEIMBOgsILhCABBCxAxCDAToRCC4QgAQQsQMQgwEQxwEQ0QM6DgguEIAEELEDEMcBENEDOggILhCxAxCDAToICAAQsQMQgwE6CAgAEIAEELEDOgUILhCABDoICC4QgAQQsQM6CwguELEDEMcBENEDOg4IABCABBCxAxCDARDJAzoLCC4QgAQQxwEQrwE6DgguELEDEIMBEMcBENEDOg4ILhCABBCxAxDHARCvAToLCC4QgAQQxwEQ0QM6CAgAEBYQHhAKUKbjAViXtwJgyIEDaAJwAHgAgAGBA4gBuxuSAQkxMC4xNi4xLjGYAQCgAQGwAQo&sclient=gws-wiz ......'

Anyways, i'm sure if you auslogics geniuses could create a product that would diagnose te installed Windows 10 -- even

a FRESHLY INSTALLED COPY - and then figure out how to FIX WINDOWS 10 UPDATE it would be great

everytime, i've used windows assistant or used their diseased updare system, my brand new lapop automatically

UN-INSTALLSthe 'update' upon reboot.

good luck, you have a winner on your hands should you FIX the hateful microsoft update problem

really, windows and microsoft SUCK as bad as mscintosh/apple and Their endless built-in-obsolete operating systems

for now ? i've DISABLED all windows updates except for DEFENDER updates every 48 hours

sincerely

lynnpokemonojeff (i will NEVER AGAIN attemptto 'update' my windows 10 version 10240

445 views
Oct 23, 2022 at 05:51 AM
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Errors 0x80070091 and 0x8007016a

Can the pro version of Auslagics find and repair the cause of errors 0x80070091 and 0x8007016a?
397 views
Oct 22, 2022 at 09:18 PM
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tray icon

when you see the red x in the tray icon, how are you suppose to know what is it that needs to be fixed by boostspeed?
475 views
Oct 21, 2022 at 05:55 PM
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DirectPlay issue

Every since I installed Auslogics driver updater I keep getting a message that I need to install directplay. Directplay won't install on my computer and if I choose to skip the installation the attached notification constantly comes up. Is Auslogics driver updater or Bootspeed calling for this outdated windows feature. If I uninstall driver updater I don't get that notification.
356 views
Oct 21, 2022 at 05:25 PM
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printer does not print after running Auslogic

can you help to sort out problem with printing after "optimisation" of notebook by running Auslogic. Aslo smart car readerstopped working. Card reader was not recognised, one of the services was disabled by the Booster. Smart card reader problem was solved by enabling the service, but the printer does not work still.
357 views
Oct 20, 2022 at 12:38 PM
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nettoyage Registre + defragmentation

Bonjour,

J'ai lu qu'il ne fallait pas trop nettoyer le registre, on risque de perdre des données essentielles. J'ai lu également qu'il ne fallait pas dégragmenter le disque trop souvent, est-ce vrai ?
340 views
Oct 19, 2022 at 06:40 AM
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проблема с компом

здраствуйте,помогите с проблемой. Компьютер очень сильно глючит ,возможно это связано с устнавления какого то вируса? что можно сделать в ситуации?
365 views
Oct 18, 2022 at 06:30 PM
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icon in system tray

auslogics tray icon has an x through it. why?
378 views
Oct 17, 2022 at 05:02 AM
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HP Envy Desktop 23 No audio devices after windows 10 update

Hello,

Potential new customer here.

My HP Envy desktop has no sound and can no longer find an audio device installed after a Windows 10 routine update.

Any ideas?

Thanks
456 views
Oct 14, 2022 at 08:06 PM
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the best way to free-up dwindling space on my diskdrive

My computer is slowing down more and more as I use up more diskdrive space. It is an older computer but has been super reliable until very recently. What is the most effective way to free-up hard drive space to allow Windows to be more efficient?
344 views
Oct 14, 2022 at 04:33 PM
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How to upgrade a graphics card

According to Auslogics Tweak Manager my graphics card needs a upgrade
My graphics performance is at 5.1 and the average sytem performance is 7.5.
How do I upgrade my graphics card?
400 views
Oct 14, 2022 at 02:20 PM
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Breakaway Pipeline

My Breakaway Pipeline is listed as a problem. How do I correct this?
574 views
Oct 14, 2022 at 12:37 AM
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no sound/no f6 light for no sound

hard disk crash...reloaded win10 not from backup
reload drivers multiple time
computer works
no sound
hp pavillion/i7gen10/b&o sound/nvidia
447 views
Oct 12, 2022 at 03:37 PM
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come fare puòizia nella sezione servizi

Come abolire o disabilitare i servizi poco utili? C'è un sistema in automatico? Grazie.
380 views
Oct 11, 2022 at 04:54 PM
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Documents not opening

For some reason I cannot open any of my previous microsoft office documents, not work nor excel. When I choose to open them it says "You'll need a new app to open this .docx file" Look for an app in microsoft store. Says same when trying to open Excel documents. It was fine last time I used it about a week ago and now cant open any of my documents, nor word blank document templates.
366 views
Oct 07, 2022 at 01:54 PM
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selezione cartelle

Salve, vorrei sapere se nella versione registrata si ha la possibilità di selezionare le cartelle riguardo alla ricerca di duplicati o altro ?
cosa che invece non mi è stata possibile nella versione di prova del vostro "AUSLOGIC BOOTSSOEEDE11-
UTILIZZO windows 7
Grazie Massimo

1111 views
May 11, 2020 at 10:14 AM
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Sound just stopped again

I have had this problem multiple times.
Usually I just delete all sound drivers using Device Mgr.. then restart..
But..
Why does sound fail?
Is there a way to fix through AusLogics?

1110 views
Feb 01, 2020 at 11:26 PM
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Use of BoostSpeed Pro 11 on my wife's computer

8 November 2020

Dear Sir or Madam:

Good morning.

Could you please tell me if I can use my BoostSpeed Pro 11 on m wife's computer, and if so, how do I do it?

I look forward to hearing from you.

Yours sincerely,
Murray Christianson

1108 views
Nov 08, 2020 at 02:47 PM
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Virus ID'd as trojan in the deepscan exec

It is ruining my use of Auslogic to keep my computer clean and optimized. This 'trojan' apparently slows all the performance and my web browsers! Do you all have a fix. I had reinstalled once and still had the problem. Now, my auslogic is not doing its job in cleaning 'junk' from my drive! Got any solution?! The file was deleted by Kaspersky!

1107 views
Mar 12, 2020 at 06:03 PM
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активация

не могу активировать виндовс

1107 views
Jan 09, 2020 at 12:45 PM
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Im having troubles with DPC watchdog violation

Hello, its been like a month now since i started getting this BSOD and i cant find a solution how to fix it, it happens sometimes when my games crashes and sometimes happens even when im just scrolling through google.
1106 views
Apr 02, 2020 at 12:57 PM
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Temperature

I am using Windows 8.1. Is there a provision in BoostSpeed 11, for setting the Disk/Processor Temperature at which the PC will switch off?

1106 views
Apr 22, 2020 at 04:00 PM
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windows 7

I can't install windows 7 SP1

1105 views
Jun 06, 2020 at 08:38 AM
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How to fix (delete) dead shortcuts?

After fixing of whole system {using default settings) I still see dead links to apps or files which have been moved or deleted while ago.

Ho to fix/delete dead shortcuts/links?

Thanks

1105 views
Mar 22, 2021 at 03:45 PM
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Intel bluetooth drivers

Hi there, im having issues with my bluetooth headset. Sounds choppy. Tried unintalling my bluetooth drivers but they cant be found?

1105 views
Aug 06, 2020 at 11:12 PM
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stop removing saved information during cleanup

how to keep boostspeed from removing my passwords and form data information from edge browser. I saw it once, but like everything, I cant find it now (LOL)

Thank you

1104 views
Jan 21, 2020 at 07:38 PM
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Система пишет , что принтер не подключен

Доброго времение суток! После сканирования компьютера Boos и обновления драйверов с помощью Вашей программы, система стала выдаать ошибку 45 при раюоте принтера HP 1020. Как это исправить?
1104 views
May 18, 2020 at 02:51 PM
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Logging in to dashboard

How can i put a shortcut on Start page (or Taskbar) to log in to my Auslogics dashboard?

1103 views
Jan 15, 2020 at 10:40 PM
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Не запускается Aslogics BoostSpeed

Добрый день, приобрел годовую подписку на Aslogics BoostSpeed 11. На компьютер и ноутбук установилась нормально и отлично работает (система Windows 10). Но на второй ноутбук установилась с трудом и не запускается, при запуске вылетает окно (принтскрин во вложении). Скачивал с сайта и переустанавливал несколько раз - не помогает, программа не запускается. Система Windows Vista Home, ноутбук ужк возрастной.

1103 views
Nov 19, 2020 at 11:45 AM
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BoostSpeed 12 clobbers Voice Recognition.

I am running Windows 10 Build 19042-2009 BoostSpeed 12 Pro. I use Microsofts Voice Recognition with Language Microsoft Speech Recognizer 8.0 for Windows (English - US). When I installed BoostSpeed and run the scan and resolve. It clobbers Voice Recognition. I get this error message after. "Speech recognition could not start because the language configuration is not supported.The recognizer language must match the language of the user interface." Checking the configuration shows that the language configuration is still what it was before it stopped working.

I run the rescue undo, and it still does not allow voice recgnition to run. I have to reinstall windows to get it to work. I have excluded Microsofts Speech folder from appdata and protected several keys in the registry to try to prevent this. Nothing I do seems to resolve the situation.
Please help.

Thank you
1102 views
Dec 26, 2020 at 01:58 AM
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Компьютер тормозит и зависает

В некоторые моменты зависает компьютер, иногда зависает отдельные поля(рабочий стол, панель задач, меню Пуск).
Курсором мыши возможно передвигать, но с различными программами невозможно взаимодействовать, а некоторые попросту не отвечают. Открытие вкладок и поисковые запросы в браузере выполняются очень медленно, а при просмотре видео(на том же Youtube) долго загружается.
Сначало подумал на выход из строя процессора, т.к он не слишком уж новый, да и проблема мне показалась такого рода. Почистил и заменил термопасту процессор, на вид он в хорошем состоянии(без сколов и царапин). После этого пол дня все было нормально но потом все продолжилось.
Дальше я начал искать решение проблемы в интернете, чего я только не перепробывал, и выключение службы Центра обновления Windows, проверки на вирусы и мусорные файлы, чистил реестр, дефрагментировал диски( для этого скачал данную программу). Только после дефрагментации дисков компьютер работал без перебоев и зависаний день, но на следующий все по новой.
Уже незнаю в чем может быть проблема, единственное на что подаю подозрения так это жетский диск, но и то не факт что это верно

1102 views
Oct 27, 2020 at 09:03 AM
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ssd external defrag

I have an external drive, SSD, attached to my computer thorugh usb3.
When I try to optimize it, it takes forever, and seems not to move along....is this an issue? or how can I defeag the external?

Thank you
1101 views
Sep 21, 2020 at 01:37 AM
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Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

Content hidden to protect privacy

1099 views
Sep 01, 2019 at 05:05 PM
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Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

1099 views
Oct 14, 2020 at 03:43 PM
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Edge Chromium

I have the new Microsoft Edge Chromium browser. Boostspeed does not recognize this browser. It will only clean Internet Explorer and the original Microsoft Edge browser. Is there an update coming with Boostspeed that will include this new browser? If so, when?

1099 views
May 17, 2020 at 02:42 PM