1748 questions
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System Tray Icon Never Loads

I recently purchased Auslogics BoostSpeed 12 and I’m running it on Windows 10 VM, the user is a Standard user without any Administrative Privileges. This brings me to the question! Can this Standard user turn on the computer and BoostSpeed 12 loads and runs automatically including scheduled maintenance?
It looks as though all is fine until I restart the computer however, it’s not, the system tray icon never loads until I start the application manually, and before it loads an administrative Password is required. Is this normal and If so is there a workaround?
372 views
Oct 28, 2022 at 09:51 PM
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Unable to open any image file via photos

I am getting an error when i am double clicking an image file, which normally used to open with "photos" app.

The error is "No such interface supported"

352 views
Oct 27, 2022 at 02:32 PM
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PROBLEME CONNEXION

Bonjour,

J'ai un problème de connexion tant sur ma messagerie mails (Orange) que sur certains sites qui nécessitent notamment une connexion via FRANCE CONNECT ou les banques

Je pense avoir fait un bon nettoyage par votre biais mais en même temps je ne sais pas exactement ce qu'il faudrait supprimer...
Est-ce que le fait d,avoir Google Chrome est mieux ?
Est-ce que j'ai Kaspersky et CCleaner et maintenant Auslogics, ça ne fait pas interférance
car c'est vraiment des interférances : pas toujours les mêmes blocages mais toujours en début de connexion (par ex, quand je veux changer de comptes de messagerie alors que les 3 sont sur Orange...)

merci et à bientôt !
371 views
Oct 27, 2022 at 02:05 PM
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Bootspeed 13 Pro | x64 version

Hello,

This is not a issue, it is a technical question about Bootspeed version availability.

I have recently installed a free version of Bootspeed 12 in my home computer. It is a nice-to-have product but noticed that it is a 32-bit version. Is a x64 PRO version also available?

Even if this is not the case, will the upcoming product version (Bootspeed 13 PRO) have a 64-bit version?

Thank you.
Best regards

Jorge Ambrosio

PS: My installation OS is MS Windows 10 Home, x64 version, with Intel i7 CPU, and 32GB of RAM.
480 views
Oct 26, 2022 at 10:28 AM
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Desaparecen los textos

Buenas tardes,

¿como puedo resolver el problema de qué en ocasiones desaparecen los textos en algunos programas, emails, cuadros de diálogo, menús de ventanas y nombres en los íconos de archivos? y no reaparecen hasta que reinicio sesión en windows.
398 views
Oct 24, 2022 at 09:15 PM
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of course windows 10 update assistant won't work for anybody with windows 10 version 10240

not kissing auslogics ass but your products work for me - i've purchased quite a few licenses from you in past 6 months

WHEN is auslogics going to create a new product designed specifically to -- F I X -- windows updates ?

Windows 10 update assistant desn't work, you can have a brand new laptop with windows 10 version 10240 and

you will NEVER be able to update to version 20H2

go online and google this famous problem yourself: '..... https://www.google.com/search?q=windows+won%27t+update+to+20H2&source=hp&ei=StRUY7SEMqaq5NoP3eG48AE&iflsig=AJiK0e8AAAAAY1TiWtOlcytSaQ4bxpid44eCLbIptM0H&ved=0ahUKEwi00cqi0vX6AhUmFVkFHd0wDh4Q4dUDCAk&uact=5&oq=windows+won%27t+update+to+20H2&gs_lcp=Cgdnd3Mtd2l6EAMyBQgAEIAEMgYIABAWEB4yBggAEBYQHjIGCAAQFhAeMgYIABAWEB4yBggAEBYQHjIFCAAQhgMyBQgAEIYDOhEILhCPARCPARDqAhCMAxDlAjoRCAAQjwEQjwEQ6gIQjAMQ5QI6CwgAEIAEELEDEIMBOgsILhCABBCxAxCDAToRCC4QgAQQsQMQgwEQxwEQ0QM6DgguEIAEELEDEMcBENEDOggILhCxAxCDAToICAAQsQMQgwE6CAgAEIAEELEDOgUILhCABDoICC4QgAQQsQM6CwguELEDEMcBENEDOg4IABCABBCxAxCDARDJAzoLCC4QgAQQxwEQrwE6DgguELEDEIMBEMcBENEDOg4ILhCABBCxAxDHARCvAToLCC4QgAQQxwEQ0QM6CAgAEBYQHhAKUKbjAViXtwJgyIEDaAJwAHgAgAGBA4gBuxuSAQkxMC4xNi4xLjGYAQCgAQGwAQo&sclient=gws-wiz ......'

Anyways, i'm sure if you auslogics geniuses could create a product that would diagnose te installed Windows 10 -- even

a FRESHLY INSTALLED COPY - and then figure out how to FIX WINDOWS 10 UPDATE it would be great

everytime, i've used windows assistant or used their diseased updare system, my brand new lapop automatically

UN-INSTALLSthe 'update' upon reboot.

good luck, you have a winner on your hands should you FIX the hateful microsoft update problem

really, windows and microsoft SUCK as bad as mscintosh/apple and Their endless built-in-obsolete operating systems

for now ? i've DISABLED all windows updates except for DEFENDER updates every 48 hours

sincerely

lynnpokemonojeff (i will NEVER AGAIN attemptto 'update' my windows 10 version 10240

444 views
Oct 23, 2022 at 05:51 AM
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Errors 0x80070091 and 0x8007016a

Can the pro version of Auslagics find and repair the cause of errors 0x80070091 and 0x8007016a?
397 views
Oct 22, 2022 at 09:18 PM
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tray icon

when you see the red x in the tray icon, how are you suppose to know what is it that needs to be fixed by boostspeed?
474 views
Oct 21, 2022 at 05:55 PM
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DirectPlay issue

Every since I installed Auslogics driver updater I keep getting a message that I need to install directplay. Directplay won't install on my computer and if I choose to skip the installation the attached notification constantly comes up. Is Auslogics driver updater or Bootspeed calling for this outdated windows feature. If I uninstall driver updater I don't get that notification.
354 views
Oct 21, 2022 at 05:25 PM
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printer does not print after running Auslogic

can you help to sort out problem with printing after "optimisation" of notebook by running Auslogic. Aslo smart car readerstopped working. Card reader was not recognised, one of the services was disabled by the Booster. Smart card reader problem was solved by enabling the service, but the printer does not work still.
355 views
Oct 20, 2022 at 12:38 PM
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nettoyage Registre + defragmentation

Bonjour,

J'ai lu qu'il ne fallait pas trop nettoyer le registre, on risque de perdre des données essentielles. J'ai lu également qu'il ne fallait pas dégragmenter le disque trop souvent, est-ce vrai ?
339 views
Oct 19, 2022 at 06:40 AM
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проблема с компом

здраствуйте,помогите с проблемой. Компьютер очень сильно глючит ,возможно это связано с устнавления какого то вируса? что можно сделать в ситуации?
365 views
Oct 18, 2022 at 06:30 PM
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icon in system tray

auslogics tray icon has an x through it. why?
377 views
Oct 17, 2022 at 05:02 AM
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HP Envy Desktop 23 No audio devices after windows 10 update

Hello,

Potential new customer here.

My HP Envy desktop has no sound and can no longer find an audio device installed after a Windows 10 routine update.

Any ideas?

Thanks
455 views
Oct 14, 2022 at 08:06 PM
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the best way to free-up dwindling space on my diskdrive

My computer is slowing down more and more as I use up more diskdrive space. It is an older computer but has been super reliable until very recently. What is the most effective way to free-up hard drive space to allow Windows to be more efficient?
343 views
Oct 14, 2022 at 04:33 PM
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How to upgrade a graphics card

According to Auslogics Tweak Manager my graphics card needs a upgrade
My graphics performance is at 5.1 and the average sytem performance is 7.5.
How do I upgrade my graphics card?
399 views
Oct 14, 2022 at 02:20 PM
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Breakaway Pipeline

My Breakaway Pipeline is listed as a problem. How do I correct this?
569 views
Oct 14, 2022 at 12:37 AM
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no sound/no f6 light for no sound

hard disk crash...reloaded win10 not from backup
reload drivers multiple time
computer works
no sound
hp pavillion/i7gen10/b&o sound/nvidia
446 views
Oct 12, 2022 at 03:37 PM
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come fare puòizia nella sezione servizi

Come abolire o disabilitare i servizi poco utili? C'è un sistema in automatico? Grazie.
380 views
Oct 11, 2022 at 04:54 PM
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Documents not opening

For some reason I cannot open any of my previous microsoft office documents, not work nor excel. When I choose to open them it says "You'll need a new app to open this .docx file" Look for an app in microsoft store. Says same when trying to open Excel documents. It was fine last time I used it about a week ago and now cant open any of my documents, nor word blank document templates.
366 views
Oct 07, 2022 at 01:54 PM
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BoostSpeed 12 deleting my Spotify playlist files

EWhy does every time i run the BoostSpeed 12 scan it deletes all of my Spotify downloaded playlist files?

832 views
Aug 25, 2021 at 03:48 PM
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Skipped traces

Lanovo with windows 10

Just upgraded to latest BoostSpeed 11 and have a problem I NEVER had with the precious version ~ 245 traces in the broswer SKIPPED! Made repeated attempts, alwys 245 skipped! Not good!-

PS, forcing a "Subcatagory" selrection makes ZERO sense. the categoriars are inane!

832 views
Oct 12, 2020 at 10:59 PM
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WINDOWS BEHAVING IRRATICALLY

ive been having a lot of problems with windows like windows hangs with static playing through the speakers or randomly restarts or the blue screen of death and even the blue screen error message
ive tried all your fixes pertaining to my issues but it doesnt seem to have helped all that much
please help
831 views
Dec 18, 2020 at 05:19 AM
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completed (order number: 3088xxxxx).

i cannot start boostspeed. they say its for my safety. i do not understand this
C:\Program Files (x86)\Auslogics\BoostSpeed blocked by integrator

831 views
Jan 21, 2022 at 02:50 PM
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activacion Pro

Por favor quiero actualizar mi version a Pro

831 views
Apr 03, 2021 at 10:27 AM
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Defrag an SSD

I have been told not to defrag an SSD. Damage can result. True? If yes, how do I disable from Scan in BS!@?
830 views
Dec 10, 2020 at 10:57 PM
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i got few problems with nmy network can u help please

hi

how are you

i need help please

i have like a lot of issues with my network ( dns - dhcp - ,,,,, etc ) a lot of them


thanks ^^
830 views
Jul 25, 2019 at 10:17 PM
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logiciel

à l'ouverture de l'application un message d'erreur : 0x0000007E
j'ai supprimé 1 fois le logiciel
j'ai enregistré une nouvelle fois et à l'ouverture,jèai le méme message d'erreur

830 views
Nov 28, 2019 at 10:39 AM
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Slower Internet Speeds

Hello, I have verizon gigabit internet. Since February I built a pc and was enjoying 700 mbps speeds using ethernet connection to my Nighthawk XR500. For the last couple months, I have been experience under 50 mbps speed and cannot figure out why. I have tried updating drivers and software and firmware but nothing has worked. I purchased boostspeed and optimized but has not worked. Any help would be appreciated. I get speeds of around 500 to 600 on my phone.
830 views
Dec 24, 2020 at 01:46 AM
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Upgrading Windows Vista to 10

I have an old Vista laptop and it's pretty slow. Can I upgrade it to Windows 10? Can I use BoostSpeed on Vista?
830 views
Nov 18, 2020 at 03:42 PM
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defrag 10 running sooo slow

Used to run fast, I have changed the advanced settings, now running slow,
I guess you cannot know which advanced settings I have enabled, (most of them)
what do you think? and what is your best guess as to my problem?

829 views
Aug 09, 2021 at 08:23 AM
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WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

828 views
Oct 22, 2020 at 01:19 PM
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USB-C Gigabit Ethernet Mini Adapter does not indetify network

I have just purchased a USB-C Gigabit Ethernet Mini Adapter and I cannot connect to the internet with it. The device connects to my computer and is recognised, but it says "Unidentified Network" and underneath "No Network". My machine uses Windows 10. Can you help fix this problem?

I have exchanged the USB-C device because I thought it was faulty, but the same problem is repeated.
828 views
Mar 19, 2021 at 01:30 AM
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Transferring Speed Boost, Defrag and Registry Cleaner to new computer

Need to do a clean reinstall of the operating system. Do I need to uninstall products before doing this.

828 views
Oct 29, 2021 at 06:26 PM
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Intermittent PC Crashes/Freezes

To Whom It May Concern,

I intiated my original correspondence on the 5th November as indicated below:

I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.

This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!

I await an update at your earliest available opportunity.

Kind regards,

Ian

Ian R. W

Dear Ian,

Thank you for posting your question on our forum.

The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.

Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.

Running the command "sfc / scannow" in CMD under the admin might help with the issue.

You can also send to our support logs with system information and event viewer so that we can better understand the issue.

To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

To get logs from event viewer, please do the following:

1. Press the key combination "Windows" + "X"

2. Select "Event Viewer"

3. Expand the "Custom Viewer" subsection

4. Select "Administrative Events"

5. Expand the "Action" menu

6. Click on "Save all events in custom view as ..."

7. Save log to PC

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Upvote (0)

Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,

Your prompt response to my request for technical support is very much appreciated.

Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.

At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.

I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.

Kind regards

Ian

Ian R. W

[/private]
Dear Suzanna,

Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.

Kind regards,

Ian

Ian R. W

828 views
Nov 12, 2020 at 01:09 PM
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This app won't run on your pc

I purchased this software to get rid of "This app won't run on your pc". So far, I have not managed to solve the issue. Is this software capable of fixing this problem?

Thank you,
David Jenkins
510.414.6175
827 views
Jun 01, 2021 at 05:12 AM
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window 32

window32 ne répond et ne travaille plus, que dois-je effectuer pour y remédier ?
827 views
Jan 02, 2021 at 02:52 PM
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Windows Defender Disable Remove

I WOULD YOUR HELP REGARDING REMOVE WINDOWS DEFENDER BECAUSE MY LAPTOP GOES VERY SLOW WHEN IS ON
THANK YOU
SAKLIS DIMITRIS
826 views
Feb 12, 2021 at 08:25 AM
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Skype cannot sign in for several time

Hi,

It's pretty offen when my Skype cannot login or I'm unable to make any calls or send messages. My connection is fine, Windows works pretty good. Is ther any way to understand wha't going on?
826 views
Jul 30, 2019 at 02:23 PM
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Upgrade to BoostSpeed 11

I paid for this software before it went to version 11. Now that it updated to 11 I have to purchase it again?

826 views
Sep 09, 2019 at 06:44 PM