1805 questions

Programa não esta fazendo scan

Quando eu peço para fazer varredura o programa interrompe e apresenta o seguinte log
563 views
Dec 16, 2022 at 12:47 PM

SYSTEM SCAN

I have boostspeed 13 Pro. When I do a system scan, the results come back so many mb deframented, etc. But when I resolve, it only clean sonme of them. Maybe 10 mb less. It cleans less on defrag and junk. If i scan again, it cleans all. Why should I have to do it twice? Also, can I set up system scan to be automatically done? And if I can, how do I do it? Please advise.

Thank You,

Doug
gambichler5@aol.com
524 views
Dec 15, 2022 at 09:38 PM

automatic

bonjour je aimerais automatic maintenance fasse registry cleaner
500 views
Dec 15, 2022 at 08:15 PM

short cut icons

All of my short cut icons on the Desktop are black. How do I fix that?
401 views
Dec 15, 2022 at 06:41 PM

Never updates any drivers for two years now...

I do NOT want to uninstall Driver Updater. I want it to work and it has never updated a single driver, yet.
488 views
Dec 15, 2022 at 02:57 PM

UPDATE

Hi.
When I see the mesage in my laptop: " You can upgrade" to 13.0.0.2. Visit our web page.
I go to this web and I download the file that you have there.
I install this file, but I can't have the new version.
Could you guys help me?

Thanks
502 views
Dec 11, 2022 at 04:04 PM

Windows 11 Doesn't Hibernate on Alienware and HP Probook Laptops Anymore

I have two laptops, one an Alienware and the other an HP Probook, on which I have installed Boostspeed 13. Since installing on both PCs, neither hibernates anymore. They both sleep appropriately, but they don't hibernate. This was never an issue with Boostspeed 12. What has changed with the new software and how can I re-enable hibernation on both?
513 views
Dec 09, 2022 at 05:41 PM

computer slow

hello my computer is 7 yrs old barely anything on it but slow what can i do to improve overall maintenance
495 views
Dec 09, 2022 at 12:56 PM

MICROSFT 11

The lap top I use is fairly new, but is running windoews 10 pro, Microsoft constantly urge me to load certain up dates and when I try the message is cannot comply you need to purchase windows 365 for instance, but I have a perfectly good windows office already loaded can I stop the 365 nonsense or must i spend and buy 365.
425 views
Dec 09, 2022 at 08:41 AM

fail fast exception

when attempting to open Scanner, i receive the above message, but no information is given.
I have tested the scanner (epson xp 510) on another pc with no problems.
I have checked for virus, checked drivers, but no response.
590 views
Dec 08, 2022 at 02:05 PM

Angy Birds

Wie bekomme ich Hyper V auf Lenovo ThinkCentre MT-M9622-CTO
499 views
Dec 06, 2022 at 03:31 PM

No me funciona bien el Brillo, y tampoco me detecta los auriculares

No me anda elbrillo, no lo puedo manejar a mi antojo, y los auruculares no los detecta.
460 views
Dec 05, 2022 at 06:01 PM

mise a jour

pourquoi je n arrive pas a installer completement la mise a jour windows 10 22h2 ? merci d avance M GIORSETTi
459 views
Dec 05, 2022 at 04:40 PM

programa ya instalado

Tengo instalado el software BoostSpeed 13 en mi portàtil.
Cada vez que inicio sesion aparece un mensaje dandome opcion de descargar nuevamente el programa que ya tengo actualizado.
Ruego me indiquen que ocurre.
Muchas gracias.
570 views
Dec 05, 2022 at 11:53 AM

HDD

HDD постоянно загружен на 100%
При загрузке и при рабте ПК
547 views
Dec 03, 2022 at 08:44 PM

Can not delete most recent Restore Point or any other point

Hi,
I've tried many methods to delete most recent Restore Point or any other point even via the cmd prompt *deleting shadow copies) and it doesn't work. I installed some software my IOBIT Uninstaller cannot find to uninstall and it is not in the list of Add/Remove programs but they are 368MB in size and installed in my pc and cannot llocate them. Only going back to my previous restore point would work and I try to do it but it does not work. PC boots up saying system restore failed most likely dur to active anti-virus software but I have my Bitdefender dissabled permanently when I did the restore point procedure.

Any ideas? Could Bootspeed interfere with restoring the pc at an earlier restore point?

Thanks,
Dimitris
448 views
Dec 03, 2022 at 12:41 AM

Latest update

Latest update for boostspeed will not install. I have 13.0.0.1........ 13.0.0.2 will not install.
465 views
Nov 30, 2022 at 02:35 AM

Auslogic 13 update problem

Trying to update the new version from 13.0.0.1 to 13.0.0.2 - updater stating that Auslogic 13 is running and it will shut down program and proceed with update - this goes on and doesn't work
501 views
Nov 29, 2022 at 10:53 PM

software Auslogics

On the 24 th of november I purchased Auslogics essential tools. I had a pop up that i could receive Auslogics Bitreplica for free. I would get a code in my mail so i can register. never had the code. Can you send the code so that I can use the program?
487 views
Nov 29, 2022 at 12:50 PM

BoostSpeed 12 deleting my Spotify playlist files

EWhy does every time i run the BoostSpeed 12 scan it deletes all of my Spotify downloaded playlist files?

941 views
Aug 25, 2021 at 03:48 PM

please solve driver problem

my computer show unknown device please solve driver problem

941 views
Dec 10, 2019 at 02:05 PM

Не очищается корзина

Не могу очистить корзину,требуется разрешение администратора компьютера,кроме меня больше нет пользователей на этом компьютере !
Восстановить файлы не получается,очистить нельзя,вырезать тоже,проверял компьютер на вирусы и делал проверку дисков,всё хорошо
Что делать,как очистить корзину ? Меня это очень раздражает !
Windwos 10 x64

941 views
Nov 09, 2020 at 07:12 AM

Bluetooth device

My handsfree blue tooth device will connect but the sound will still go through the computer's speaker and not the bluetooth. What is causing this?
941 views
Aug 11, 2020 at 04:09 AM

Upgrading Windows Vista to 10

I have an old Vista laptop and it's pretty slow. Can I upgrade it to Windows 10? Can I use BoostSpeed on Vista?
941 views
Nov 18, 2020 at 03:42 PM

USB-C Gigabit Ethernet Mini Adapter does not indetify network

I have just purchased a USB-C Gigabit Ethernet Mini Adapter and I cannot connect to the internet with it. The device connects to my computer and is recognised, but it says "Unidentified Network" and underneath "No Network". My machine uses Windows 10. Can you help fix this problem?

I have exchanged the USB-C device because I thought it was faulty, but the same problem is repeated.
940 views
Mar 19, 2021 at 01:30 AM

Disengaged Microphone

I performed some of the scans and tweaks, which resulted in my system's microphone being disengaged. How can I re-engage the microphone that I need for my webinars.
939 views
Jan 30, 2021 at 02:56 PM

Defrag an SSD

I have been told not to defrag an SSD. Damage can result. True? If yes, how do I disable from Scan in BS!@?
939 views
Dec 10, 2020 at 10:57 PM

Fix Windows update error code 0x80073712

How do I fix Windows Update error code 0x80073712 using your BoostSpeed 11 software on my Windows 10 Pro computer. Your article on fixing this error code said you could repair is problem with your BoostSpeed 11 program.

Thank You.

939 views
Sep 12, 2020 at 09:31 PM

Windows Defender Disable Remove

I WOULD YOUR HELP REGARDING REMOVE WINDOWS DEFENDER BECAUSE MY LAPTOP GOES VERY SLOW WHEN IS ON
THANK YOU
SAKLIS DIMITRIS
939 views
Feb 12, 2021 at 08:25 AM

Your Defrag program

Can you explain this? I downloaded the "free" defrag version last Saturday. It worked perfectly. On Sunday, I dod my usual maintenance, which includes defragmentation and back-up. Again, it worked perfectly. Today, when I was working I got a message indicating that a "defragment" was urgently needed. So I did yet another defragmentation. Then, for some reason which
I cannot explain, I downloaded the "pro" version of your product. Once it was completed, I did yet another defragmentation. To my surprise, there were files that required yet another defragmentation. My question is, why? Should I really trust that your software is actually doin what it is supposed to?

939 views
May 24, 2021 at 02:00 PM

Bluetooth

No matter what I try, I cannot get my Bluetooth to connect to any of my paired devices. I was able to until recently. Do you suggest I do a repair of Windows 10 without losing files and apps?
939 views
Mar 19, 2021 at 07:46 PM

Skype cannot sign in for several time

Hi,

It's pretty offen when my Skype cannot login or I'm unable to make any calls or send messages. My connection is fine, Windows works pretty good. Is ther any way to understand wha't going on?
938 views
Jul 30, 2019 at 02:23 PM

Зависание

Добрый вечер! Сегодня завис компютер и никак не отвисал, пока не выключил с кнопки, совсем недавно была установлена система и диск ссд

938 views
Dec 12, 2020 at 04:01 PM

completed (order number: 3088xxxxx).

i cannot start boostspeed. they say its for my safety. i do not understand this
C:\Program Files (x86)\Auslogics\BoostSpeed blocked by integrator

938 views
Jan 21, 2022 at 02:50 PM

Intermittent PC Crashes/Freezes

To Whom It May Concern,

I intiated my original correspondence on the 5th November as indicated below:

I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.

This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!

I await an update at your earliest available opportunity.

Kind regards,

Ian

Ian R. W

Dear Ian,

Thank you for posting your question on our forum.

The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.

Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.

Running the command "sfc / scannow" in CMD under the admin might help with the issue.

You can also send to our support logs with system information and event viewer so that we can better understand the issue.

To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

To get logs from event viewer, please do the following:

1. Press the key combination "Windows" + "X"

2. Select "Event Viewer"

3. Expand the "Custom Viewer" subsection

4. Select "Administrative Events"

5. Expand the "Action" menu

6. Click on "Save all events in custom view as ..."

7. Save log to PC

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Upvote (0)

Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,

Your prompt response to my request for technical support is very much appreciated.

Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.

At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.

I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.

Kind regards

Ian

Ian R. W

[/private]
Dear Suzanna,

Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.

Kind regards,

Ian

Ian R. W

938 views
Nov 12, 2020 at 01:09 PM

Using Dedicated Graphics Card

Hello there,
I've got a problem with switching to my dedicated graphics card. For some reason games like CS:GO tend to run on integrated graphics. I've tried everything such as going to Nvidia Contol Panel and choosing cs:go, and setting it on my Nvidia card. When I go to Graphics settings and choose CS:GO it says Intel(R) HD Graphics 3000 for Power Saving and High Performance (which it shouldn't be like this) . I've installed the latest version of my Nvidia Card ( which is 391.35). The only way I can use my Nvidia Graphics for CS:GO is that I have to disable Intel(R) HD Graphics 3000 in Device Manager (which then I'm limited to 60HZ and can't change color settings)
I'm using an Asus Laptop( Asus K53SV)
Here is some information about the hardware that I'm using:
Geforce GT 540M
Intel(R) HD Graphics 3000


I hope you guys can help me with this and have a good day :)

937 views
Dec 28, 2020 at 11:45 AM

Blue Screen

When ever I try to update any Auslogics software to the latest version, I get a blue screen error on my laptop. This happened earlier with Auslogics Registry Defrag and now happening with Auslogics BoostSpeed.

I have to end up uninstalling and reinstalling the software.

A solution to this problem will be appreciated.

937 views
Nov 10, 2019 at 09:44 AM

Speaker Headset or head phones is unplugged message

Suddenly, I have no sound. Have run all the recommended troubleshooting in settings etc., have NEVER used headphones or headset on this laptop, don't know what else to try?
936 views
Mar 16, 2021 at 08:04 AM

Suggestion to mute certain notifications

I have an anti-virus program that always run and notified by Boostspeed (an item just added into.... start-up), "C:\Program Files\Bitdefender\Bitdefender 2017\bdagent.exe" , in the Registry/run of the Startup Manager. How can I mute this particular notification from poping up? It is too frequent.
I suggest an exception based notification where we can right-click a particular line in the Startup Manager to mute the message, but still allow it to execute (on startup).

thank you, hoping this feature will still be in version 12.

By-the-way, I could not find "Bitdefender" in the subcategory drop down list for this subject.

936 views
Jan 14, 2021 at 08:24 AM