1748 questions
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Extremely Slow

Why is my computer even slower now then it was before I downloaded Auslogics BoostSpeed 12? I always get the following message. "High syste resources usage detected. You may experience PC slowdown."
342 views
Sep 06, 2022 at 06:02 PM
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パソコンが熱い

  パソコンの動作が遅く、動作音も大きくなり、パソコンの排気がとても熱くなって心配です。デフラグやクリーンアップすると少しの間静かになります。問題ないのでしょうか。また、どうすればいいですか?パソコン自体は5年目です。
381 views
Sep 06, 2022 at 12:33 AM
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Download Folder files

After using Auslogics BoostSpeed to try and increase the free space on my main drive C, I've accidentally purged my entire Downloads folder and deleted everything that was stored there which made my to try and recover the files. First using Auslogics BoostSpeed to try search for them unsuccessfully as well as several other software that does the same. I've only managed to find few of the files I was looking for during one of the early scans which I foolishly did not try and immediately recover which caused me to no longer be able to find the files in later searches to find more of it.

Is it possible to undo the cleaning processes of Auslogics BoostSpeed so that it could revert the state of the folder to one that never lost its contents?
362 views
Sep 05, 2022 at 01:52 PM
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New Folders

After the New Folder option that is usually available after right clicking is somehow gone or disabled, is it possible to regain the ability to create new folders with this PC that I'm using without having to rely on copying existing folders or giving myself blank ones from another PC?
458 views
Sep 05, 2022 at 01:31 PM
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How Come....?

How come suddenly with windows 11 my MSI Z390 GAMING PRO CARBON motherboard doesn't accept my downloaded chipset drivers. I must use everytime my motherboard DVD and then the MSI Center update Tool, otherwise it Freezes to function and restarts. Are their any BIOS settings I must know about? How must I solve that problem.
545 views
Aug 26, 2022 at 05:16 PM
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Startup Applications Automatically Getting Disabled

Startup Applications Automatically Getting Disabled. They are enabled in the startup in Task Manager and then disabled when I restart the computer. How can I fix this?
557 views
Aug 25, 2022 at 10:14 PM
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ralentissement

Bonjour, je rencontre un ralentissement limitant l'usage de Google Drive. Les affichages sont très longs, les échanges de contenus encore plus...
Je l'ai réinstallé, sans succès.
421 views
Aug 22, 2022 at 05:42 PM
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Cleaning

Gentlemen,
I have Windows 10 64 bit. I have 1.69 TB free space of 1.81 TB. Do you think I should wipe the free space or would it just be a waste of time?

Doug.
492 views
Aug 19, 2022 at 06:51 PM
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Store and related apps don't open

Al Microsoft apps including store will not open. I have attempted to restore the app ID service but get an "access denied" popup when clicking "apply". All other methods to restore the service have hailed as well. In conjunction, I am getting a notification that McAfee and Windows Defender are both turned off when McAfee is actually running.
567 views
Aug 19, 2022 at 10:53 AM
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tentative de modification de DNS

Bonjour,
Je voudrais savoir pourquoi, depuis que j'ai installé le VPN Cloudflare Wharp sur mon pc, je reçois très souvent, plusieurs fois par jour, des alertes Boostspeed 12 m'indiquant une tentative de modification de DNS (cf. pièce jointe).
Y-a-t-il un moyen d'y remédier ?
Merci, cordialement.
512 views
Aug 17, 2022 at 10:11 AM
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Parallels Desktop 18 Compatibility

I have an Apple iMac running macOS Monterey v12.4 with Parallels Desktop 18 and Windows 10.
I’d like to know, can BoostSpeed 12 run in this Virtual Machine environment without any issues?

PS: BoostSpeed 12 is not installed in the Virtual Machine environment yet. I’m simply trying to find out if it has been tested and will work before installing it on my iMac with Parallels Desktop 18.
486 views
Aug 12, 2022 at 03:52 AM
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langue

Bonjour,
Pourquoi chaque fois que j'ouvre edge le language est le thai au lieu du francais. pourtant mes options de language pour edge sont le francais. ?
495 views
Aug 11, 2022 at 03:54 AM
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Retrieving purged files

How do I retrieve discared files for a particular date. I have hundreds of discarded files but only need those for a single date.
473 views
Aug 10, 2022 at 06:19 PM
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disable registeruserdevice

how can i disable registeruserdevice? File does not exist, and ias dangerous
477 views
Aug 10, 2022 at 11:33 AM
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Постоянно отключается Wi-Fi

Постоянно отключается Wi-Fi на моём десктопе. Что необходимо сделать в настройках компьютера, чтобы wi-fi не отключался самостоятельно?
504 views
Aug 09, 2022 at 06:30 AM
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Can You Fix The Auslogics Disk Defrag 10 at Expected Error?

Already to Installed Disk Defrag 10. But Pro Upgrade. That Expected Error it.
And Not To Uninstall.
Can You Fix it?

Thanks To

John Alex
412 views
Aug 06, 2022 at 04:01 PM
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Start Up

Hi,
From time to time I get a notification that "Windows Start up took 1m 40sec" or similar with the suggestion that I look at the start up programmes with, I presume, the idea of reducing that time.
I am all for doing just that, however, when I open the Start Up I am confonted with a list of apps which for the most part mean very little to me. I have no idea what disabling any particular app will do; whether it would have a detrimental or beneficial effect on my system.
I would be grateful for any advice or suggestions you may be able to give to help me.
I had thought to supply you with a list of the apps but can find no way to even copy a list into a word document, so maybe you could help me to accomplish that so that you will be better able to help me!
Alternatively, I am happy for you to use remote access.
Regards,
Donald Stewart
519 views
Aug 04, 2022 at 10:35 PM
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IP Address

What is the IP address for this compter
623 views
Aug 02, 2022 at 09:53 PM
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Regestry

Can I use the registry to solve.......How can I turn off "Do you want to allow this app to make changed to your computer" popup for one specific app?

474 views
Jul 29, 2022 at 03:10 PM
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auslogics driver updater causes WINDOWS 10 to be disabled

I have the Auslogics Driver updater and used it on my ACER laptop , which is only 3 years old.
The updater found 16 drivers that needed updating.
I did the updating and restarted the laptop.
The laptop then wouldnt start - I got the blue screen error message.
The only way I could get it working again, which took me 2 days, was to reset back to a restore point 2 weeks ago .

As a result I presume the driver updating never happened.
Is there anything I can do to get the Driver Updater to work without causing this significant error message?
459 views
Jul 25, 2022 at 12:23 PM
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BoostSpeed 12 deleting my Spotify playlist files

EWhy does every time i run the BoostSpeed 12 scan it deletes all of my Spotify downloaded playlist files?

832 views
Aug 25, 2021 at 03:48 PM
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Skipped traces

Lanovo with windows 10

Just upgraded to latest BoostSpeed 11 and have a problem I NEVER had with the precious version ~ 245 traces in the broswer SKIPPED! Made repeated attempts, alwys 245 skipped! Not good!-

PS, forcing a "Subcatagory" selrection makes ZERO sense. the categoriars are inane!

832 views
Oct 12, 2020 at 10:59 PM
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WINDOWS BEHAVING IRRATICALLY

ive been having a lot of problems with windows like windows hangs with static playing through the speakers or randomly restarts or the blue screen of death and even the blue screen error message
ive tried all your fixes pertaining to my issues but it doesnt seem to have helped all that much
please help
831 views
Dec 18, 2020 at 05:19 AM
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completed (order number: 3088xxxxx).

i cannot start boostspeed. they say its for my safety. i do not understand this
C:\Program Files (x86)\Auslogics\BoostSpeed blocked by integrator

831 views
Jan 21, 2022 at 02:50 PM
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activacion Pro

Por favor quiero actualizar mi version a Pro

831 views
Apr 03, 2021 at 10:27 AM
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Defrag an SSD

I have been told not to defrag an SSD. Damage can result. True? If yes, how do I disable from Scan in BS!@?
830 views
Dec 10, 2020 at 10:57 PM
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i got few problems with nmy network can u help please

hi

how are you

i need help please

i have like a lot of issues with my network ( dns - dhcp - ,,,,, etc ) a lot of them


thanks ^^
830 views
Jul 25, 2019 at 10:17 PM
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logiciel

à l'ouverture de l'application un message d'erreur : 0x0000007E
j'ai supprimé 1 fois le logiciel
j'ai enregistré une nouvelle fois et à l'ouverture,jèai le méme message d'erreur

830 views
Nov 28, 2019 at 10:39 AM
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Slower Internet Speeds

Hello, I have verizon gigabit internet. Since February I built a pc and was enjoying 700 mbps speeds using ethernet connection to my Nighthawk XR500. For the last couple months, I have been experience under 50 mbps speed and cannot figure out why. I have tried updating drivers and software and firmware but nothing has worked. I purchased boostspeed and optimized but has not worked. Any help would be appreciated. I get speeds of around 500 to 600 on my phone.
830 views
Dec 24, 2020 at 01:46 AM
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Upgrading Windows Vista to 10

I have an old Vista laptop and it's pretty slow. Can I upgrade it to Windows 10? Can I use BoostSpeed on Vista?
830 views
Nov 18, 2020 at 03:42 PM
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defrag 10 running sooo slow

Used to run fast, I have changed the advanced settings, now running slow,
I guess you cannot know which advanced settings I have enabled, (most of them)
what do you think? and what is your best guess as to my problem?

829 views
Aug 09, 2021 at 08:23 AM
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WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

828 views
Oct 22, 2020 at 01:19 PM
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USB-C Gigabit Ethernet Mini Adapter does not indetify network

I have just purchased a USB-C Gigabit Ethernet Mini Adapter and I cannot connect to the internet with it. The device connects to my computer and is recognised, but it says "Unidentified Network" and underneath "No Network". My machine uses Windows 10. Can you help fix this problem?

I have exchanged the USB-C device because I thought it was faulty, but the same problem is repeated.
828 views
Mar 19, 2021 at 01:30 AM
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Transferring Speed Boost, Defrag and Registry Cleaner to new computer

Need to do a clean reinstall of the operating system. Do I need to uninstall products before doing this.

828 views
Oct 29, 2021 at 06:26 PM
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Intermittent PC Crashes/Freezes

To Whom It May Concern,

I intiated my original correspondence on the 5th November as indicated below:

I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.

This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!

I await an update at your earliest available opportunity.

Kind regards,

Ian

Ian R. W

Dear Ian,

Thank you for posting your question on our forum.

The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.

Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.

Running the command "sfc / scannow" in CMD under the admin might help with the issue.

You can also send to our support logs with system information and event viewer so that we can better understand the issue.

To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

To get logs from event viewer, please do the following:

1. Press the key combination "Windows" + "X"

2. Select "Event Viewer"

3. Expand the "Custom Viewer" subsection

4. Select "Administrative Events"

5. Expand the "Action" menu

6. Click on "Save all events in custom view as ..."

7. Save log to PC

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Upvote (0)

Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,

Your prompt response to my request for technical support is very much appreciated.

Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.

At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.

I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.

Kind regards

Ian

Ian R. W

[/private]
Dear Suzanna,

Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.

Kind regards,

Ian

Ian R. W

828 views
Nov 12, 2020 at 01:09 PM
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This app won't run on your pc

I purchased this software to get rid of "This app won't run on your pc". So far, I have not managed to solve the issue. Is this software capable of fixing this problem?

Thank you,
David Jenkins
510.414.6175
827 views
Jun 01, 2021 at 05:12 AM
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window 32

window32 ne répond et ne travaille plus, que dois-je effectuer pour y remédier ?
827 views
Jan 02, 2021 at 02:52 PM
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Windows Defender Disable Remove

I WOULD YOUR HELP REGARDING REMOVE WINDOWS DEFENDER BECAUSE MY LAPTOP GOES VERY SLOW WHEN IS ON
THANK YOU
SAKLIS DIMITRIS
826 views
Feb 12, 2021 at 08:25 AM
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Skype cannot sign in for several time

Hi,

It's pretty offen when my Skype cannot login or I'm unable to make any calls or send messages. My connection is fine, Windows works pretty good. Is ther any way to understand wha't going on?
826 views
Jul 30, 2019 at 02:23 PM
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Upgrade to BoostSpeed 11

I paid for this software before it went to version 11. Now that it updated to 11 I have to purchase it again?

826 views
Sep 09, 2019 at 06:44 PM