1826 questions

Uninstall

How do I uninstall your program(s) from my Windows 10 PC?

It's not in/on my programs list to uninstall.

Thank you
Ronald Cloud
771 views
Apr 28, 2022 at 01:36 PM

Architecture X64 Auslogiscs

Hello, may I ask you how can I download x64 bit software auslogics bootspeed 12 ?

Best regards,
Doniel H.
700 views
Apr 28, 2022 at 04:04 AM

False alarms

I have this problem for many years now and I cannot find out what’s happening. When I start Windows, I hear a number of times the ding dong sound of hardware that is connecting and disconnecting. When I look into the Control Panel > Devices and printers, I see an icon showing up and disappearing. The label says: Unknown USB device (Device Descriptor Request failed). I checked all hardware connected to the PC more than once and for each piece of hardware there’s is an icon in the Control Panel. So I really don’t know to which piece of hardware this additional icon is related. After about 20 ding dongs, the sounds stops by itself. Sometimes this issue has gone for some time, but it returns as suddenly as it has been gone.
Any comment on this issue would be appreciated.

I made a .nfo file, but I cannot attach this file to this request form.
505 views
Apr 27, 2022 at 08:29 PM

Windows Event Viewer and Auslogics BoostSpeed 12

I am having ongoing issues with my MSI GL65 Leopard suddenly "freezing" (GUI becomes totally unresponsive) while I am streaming, using cloud drives (One Drive, SharePoint, etc) or have multiple applications running in Windows (Outlook, Teams, Microsoft Word, etc). I am forced to to hit the power button and reboot -- often losing my work in the progress.

It is not a hardware issue as I have 32G Ram with an Intel i7. I check the Windows Event Viewer and persistently see issues with the "Cloud Files Diagnostic Event Listener", and the application-specific permission settings in COM Server Application.

Is there a way (or a tool in Auslogics) to use the info I find in the WIndows Viewer to address these or any other issues? Is there a Windows Event Viewer diagnostic tool I am unaware of? Am I barking up the wrong tree in using Windows Event Viewer and the real issue is elsewhere and there's a better way to identify the issue?

I am only associating the freezes with these issues because they usually occur right before Critical Error freeze occurs.

Help! And thanks.
714 views
Apr 26, 2022 at 05:25 PM

when right click in file explorer, it load very slow

my laptop is so far no problem, but everytime when i am using the file explorer, when i right click certain file, it load for a long time. My laptop is quite new, it is nitro 5 and i don't know why this issue exist, I am looking forward to solve this issue. thanks a lot!
767 views
Apr 26, 2022 at 06:11 AM

REQUEST AS IN YESTERDAY.

All your product/services come as individuals and yet the best features are the one recommending one another. My question is, Why don't you make a Premium Product that covers at least three or four at best of those top rated/recommended softwares into one individual "Auslogics Armored AI" or something like that?

Reason I'm asking this, I'm broke.
625 views
Apr 22, 2022 at 11:50 PM

Contex menu delay on desktop shortcuts and explorer folders

When I right click on a shortcut on the desktop or on a file folder in the file explorer it can take up to 2 minutes to come up. Once it does everything exicutes normaly. If I right click on an empty space on the desktop or on a file in the explorer the contex menu works as it should.
I have uninstalled cortana, disabled all contex menu options with this program, and checked and repaired all regestery items. I don't have any idea what else to do. I use the right mouse click a lot and when the delay happens it is very disruptive to workflow.

908 views
Apr 20, 2022 at 05:45 PM

Removal of leftover files and registry entries after uninstall. (crashplan)

I need to remove leftover files and settings of uninstalled software, in particular I need to remove crashplan pro in order to have a clean setup and do a new installation without any registry entries or old files.

509 views
Apr 18, 2022 at 06:26 PM

letters are very thin -hard to read

Dear Sir/Madam
After optimization the letters on facebook or on internet websites are vey thin and hard to read. How do i return back to previous settings? Its very difficult to read text/comments on web

How do i revert back changes
I have attach a typical page with current letter style. Can it be made more visible ? not bigger just more clear

Thank you
Andreas Y
639 views
Apr 17, 2022 at 09:46 AM

Windows 10 Pro Licencia Retail - No actualiza versión 21H2 - Error 0x800f0922

Recientemente adquirí Licencia Windows 10 Pro.
Introduje el nuevo código de la Licencia en Actualización y Seguridad/Activación/Cambio de licencia.

Regularmente la Actualización solicita Reinicio.
Cuando se lleva a cabo sigue los pasos de Descarga, Instalación, luego Reinicio.
Durante el Reinicio la pantalla deja ver:
"Buscando actualizaciones", "Instalando" (se ve la evolución porcentual) y cuando casi llega a 100%; "No pudimos instalar actualizaciones", "No apague el equipo"
Luego Reinicia nuevamente y se repite lo mencionado.
Y finalmente abre la pantalla de presentación Windows.

Al revisar de nuevo el menú de Actualizaciones, aparece error 0x800f90922.

Aunque ejecuté diversas operaciones (vistas en Youtube), ninguna me dio resultado.

Es posible su ayuda para solucionar éste problema?, por favor.
Gracias! - Saludos
641 views
Apr 16, 2022 at 06:54 PM

いつもエラーが出て困っていて、このソフトで解消できるようになりませんか?

ファイル C:\Users\BAMOTO\Desktop\●●画像●●\新しいフォルダー (6) のバックアップ中に問題が発生しました。
エラー:(STATUS_WAIT_2 (0x80070002))

バックアップとるとこのエラーが出てバックアップに支障が出ています
どうにかなりませんでしょうか?
ネットで調べてもこれと言って解決策が見つかりません

このエラーがこのソフトで解消できるようになればよいのですが
よろしくお願いします
894 views
Apr 16, 2022 at 01:54 AM

Defrag Ultimate

I have Boostspeed 12.

Is there any benefit in having Defrag Ultimate? Boostspeed 12 includes defrag. Can Defrag Ultimate do anything the defrag in Boostspeed can't do?

Is Defrag Ultimate only intended to be used with Boostspeed 11, and earlier versions of Boostspeed?

Thank you.
747 views
Apr 14, 2022 at 01:46 AM

transferring data and Auslogics

Hi. This may be out of your field, but...

I am relaunching a small nonprofit. Part of the process is transferring files from a worn out laptop (using now) to a newer refurbished one. I'm using the free version of Auslogics Speed to clean up the old laptop before transferring data to new. We will be subscribing to the paid version for the newer laptop after I get the transfer done.

In the past, I've had to have someone transfer data using specific cables. Is there an Auslogics or other software that can be used to do the transfer without hardwiring? Novice here techwise. And, it's always been my experience that no matter how successful the data transfer, the folder and files have to be manually reconstructed. A work-around would be great.

I need t leave home now but will return about 4:30 Pacific. Yes, I know that's asking a lot, so I appreciate whatever you can share about the challenges I'm facing.

Onward,
Will Anderson
greenvegans.org

656 views
Apr 12, 2022 at 08:41 PM

BoostSpeed wipes out VS2022 install data

Whenever I run the Boostspeed scan it wipes out all indication of my VS2022 installation. After the Boostspped run Visual Stuio VS2022 installer states there is nothing installed. Must restore with backups.

Please advise.

635 views
Apr 12, 2022 at 12:02 AM

doublons

Bonjour , existe-t-il un logiciel (facile) , pour éliminer tous les doublons automatiquement ( sans cocher toutes les cases de tous les doublons ) . Merci , cordialement

667 views
Apr 11, 2022 at 08:14 AM

High System Usage

I keep getting a High System Usage mesage from Auslogics, although run windows pro 10 with 8gig of memory on this old desktop but I never get it on my laptop with much the same programs.
427 views
Apr 10, 2022 at 12:39 PM

Desframentação de SSD

Fazer a desfragmentação em dispositivo SSD pode danificá-lo?

What emptied by downloads folder

I recently did a scan and later a deep clean, I now find my dowloads folder is empty
514 views
Apr 08, 2022 at 04:46 PM

Windows 10 not shutting down, keeps restarting

When I shut down (even Shift + shutdown or hibernate) the computer (i5-4460 with 16 GB Ram, ASUS H97m PLUS) the PC instantly reboots. Have to do hard shutdown with power button.
I have tried a few "fixes", e.g.
In Startup and recovery, used "Restart" for clean start,
Start in "Safe Mode",
Untick "Automatic restart",
Removed or substituted all devices, hard drives plus mouse and keyboard, even monitor and RAM, except Graphics card - no fix. Defragged and scanned hard drives for errors.
Pressed power button with power disconnected.
Re-installed Windows and updated.
All fans and heatsinks not clogged with dust.
Edited Registry = "No Auto Reboot With Logged On User"!

I have recent system images saved but none before the problem started!

Any suggestions? Thank you, David
689 views
Apr 07, 2022 at 07:31 AM

Problems with Windows Update-Valentin Batalak

Hello,
I had some problems installing Win 10 updates. The problem keeps recurring and I would like information from your support.
You may find this error code helpful: (0x80080005), which is the message that keeps popping up:
The device is missing important security and quality patches!
Regards,
Valentin Batalak
666 views
Apr 07, 2022 at 07:15 AM

Language Hangul cannot be written

Language Hangul cannot be written

1582 views
Jun 05, 2020 at 10:35 AM

Hard Disk usage 100 percent

Why The Hard Disk of windows sometime use at 100 percent and really slow down computer ?

1576 views
May 14, 2020 at 01:51 PM

update

is there an update to my didk defrag 10?

1571 views
Aug 31, 2021 at 01:33 AM

Adding WiFi to HP EliteDesk G2 TWR that does not seem to have WiFi built-in

I have HP EliteDesk G2 TWR with motherboard specs per below. I need to have WiFi as a back-up to existing LAN hardwired internet connection. It does not seem to have WiFi as option built-in. I bought Netgear Model A7000 AC1900 WiFi USB adaptor, and i installed software etc,,, but that does not seem to work either. Per motherboard specs below there would appear to be two open slots available.

1. Any suggestions as to getting the external WiFi USB adaptor that I already bought to work?

2. or do I need to get/install some sort of PCI wifi adaptor/card?
Or what... help?

Slot3 / X1PCIEXP2: Available
Slot4 / X4PCIEXP: Available


Name, Value
Motherboard
Manufacturer: HP
Product: 8053
Version: KBC Version 05.39
Serial Number: PESUC0ECY9Y2X0
Ports: 38
Slots: 4

Ports
Port Connector 0: Keyboard Port
Port Connector 1: Mouse Port
Port Connector 2: Serial Port 16550A Compatible
Port Connector 3: Serial Port 16550A Compatible
Port Connector 4: Video Port
Port Connector 5: Video Port
Port Connector 6: Video Port
Port Connector 7: Network Port
Port Connector 8: Audio Port
Port Connector 9: Audio Port
Port Connector 10: Audio Port
Port Connector 11: Audio Port
Port Connector 12: Audio Port
Port Connector 13: USB
Port Connector 14: USB
Port Connector 15: USB
Port Connector 16: USB
Port Connector 17: USB
Port Connector 18: USB
Port Connector 19: USB
Port Connector 20: USB
Port Connector 21: USB
Port Connector 22: USB
Port Connector 23: USB
Port Connector 24: 8251 Compatible
Port Connector 25: 8251 Compatible
Port Connector 26: 8251 Compatible
Port Connector 27: 8251 Compatible
Port Connector 28: 8251 Compatible
Port Connector 29: None
Port Connector 30: None
Port Connector 31: None
Port Connector 32: None
Port Connector 33: None
Port Connector 34: None
Port Connector 35: None
Port Connector 36: None
Port Connector 37: Keyboard Port

System Slots
Slot1 / X16PCIEXP: In Use
Slot2 / X1PCIEXP1: In Use
Slot3 / X1PCIEXP2: Available
Slot4 / X4PCIEXP: Available

BIOS Details
Name: N01 Ver. 02.47
Manufacturer: HP
Version: N01 Ver. 02.47
Copyright: HPQOEM - 0
Date: 4/28/2020
Size: 16,384 KB
1565 views
Sep 16, 2020 at 05:48 PM

changing language

Hello

I updatet to boost speed 11 a couple of days bevor .
Is it possible to change the language into german ?
I cannot read englisch as a river is floating, i only use schoolenglish.
In boostspeed 11 there's a many stuff included, that is new for me.
I understand the window of the older version better .

greetings bottlecup

1565 views
Oct 14, 2019 at 10:47 AM

Offline Defragmentation

Is it possible to do offline defragmentation of system files using BoostSpeed 11

1535 views
Feb 07, 2020 at 12:13 AM

Slow browser and switching applications

I believe I have run all of the BoostSpeed tools. However, my system is now just slow...

There are long delays when switching apps (i.e., I had to close BoostSpeed with Task Manager and reopen it to avoid a interminal hour glass when opening this form)

Opening new broswer tabs can take 10s of seconds to forever. i primarily use firefox and have tried clearing the cache and cookies. The loading indicator on the tab just keeps cycling, sometimes even after the screen refreshes it keeps cycling.

I use Norton, but I do not think it is blocking anything. One thought, I may have unintentially disabled a needed start-up application I checked the interet speed here and its 1MB down and 5MB up... At home I have the same problems with >100MB. I'm using a new Lenovo Yoga , windows 10 PC.

Let me know if I can run/export anything to help you..

Thank you, Jim Winer
1527 views
Nov 24, 2020 at 03:41 PM

Dashboard popup

Hello,

I have asked this question before and the help I got didn't help one bit.

The Dashboard keeps popping up at the most inconveniant times to the point of be annoying.
When the Dashboard pops up everything stops until I acknowledge it or close it.
It always pops up while I'm gaming, while working with photos, reading my e-mail, and even while I'm working with my annimation programs and interfears with anything else to the point I'm beginning to think you created a virus program.
This has got to stop.
The other previous versions never did this and Im not the only one having the same problem.
I have several friends and family members I talked into buying this program who are having the same problem with theirs also.
Thats Seven (7) people besides me who are about to ask for refunds if we can't stop the Dashboard popups.
I have tried everything I could find from unchecking notices to automatic maintinance and the popups still continue.
Even the suggestions you gave me didn't help stop the pops.

Our 60 days is coming up on the 17th of this month for asking for our refunds.
Help us or refund us.

Thanks again, I think,
Stephen M.

1517 views
Jun 08, 2020 at 08:17 PM

Having to re-enter my Microsoft account info many times.....

Like your program. However it knocks off all Microsoft "connections" making me have to re-enter my PW frequently to stay signed in to my account. Getting annoying.
1517 views
Aug 29, 2019 at 02:39 PM

OpenAL32.dll.

Пожалуйста посоветуйте файл OpenAL32.dll. последствия

1516 views
Apr 19, 2020 at 06:26 AM

Настройка RDP

Windows Server 2016. Как настроить удаленный доступ к этому серверу через RDP? Все где надо включено, а доступа нет. Выдает ошибку "Произошла внутренняя ошибка". Причем к другому серверу с Windows Server 2016 доступ есть.

1515 views
Feb 11, 2020 at 06:22 PM

Microphone went off

after doing an optimization, my mic won't work anymore .. how can I fix that ?

1515 views
Feb 24, 2020 at 12:30 PM

Shut and Restart

Can you try and establish just why I cannot shutdown or restart my desktop Windows 10 2004 64-Bit? I get a BSOD with error message of driver power state failure
1512 views
Jul 07, 2020 at 11:52 AM

Unable to reclaim disk space on WD My Cloud Home

Dear sirs,

I've bought a WD My Cloud Home. The device states that from a storage of 7 TB there is only 1.4 TB available, although I have only stored 3.5 TB on the drive apparently it is using hidden folders for a backup process but as I also have a MyBook installed I can't find any of the settings to disable the backup process.

Sicko
1508 views
Dec 07, 2020 at 05:21 PM

Ne liste pas les points d'accès !

Bonjour,

Sûrement dû a une optimisation, je ne vois plus la liste des réseau WiFi !

Quel service et comment le redémarrer et le laisser actif, le remettre par défaut svp ?

1496 views
Apr 13, 2020 at 05:42 PM

No thumbnails

I have WIndows 10 that is up-to-date. It has suddenly stopped displaying thumbnails of pictures (jpeg). It seems that t his is a common problem. I have taken several recommended procedures (from https://www.windowscentral.com/how-reset-thumbnail-cache-windows-10) to overcome the problem without benefit.

Can you help?
1491 views
Mar 24, 2021 at 05:13 PM

Microsoft Visial C++

Hi

I keep getting a message pop up (see attatched)

I have no idea what I have done to cause it to pop up, I also have no idea how to cure it. I have the latest DirectX and as far as I know everything else is up-to-date including Windows.
Most of the time I just hide the message because if I cancel it, it pops back up. However it is now preventing me from launching Unreal Engine so I cannot ignore it any longer I need to sort it out.

Please priovide your answer in simple terms as although I am computer savvy I am no master under the bonnet,programming etc.

1491 views
Feb 09, 2020 at 03:47 PM

アプリが 使ってると壊れる

更新していくとなのかは わかりませんが
アプリが壊れていきます

なにが原因かわかりません

前のパソコンでも同じような症状があり
それがやで 買い換えました

買い換えたばかりなのですが
またアプリが壊れていくという現象が起きています
仕方ないので Windows入れなおしました

1490 views
Mar 11, 2020 at 01:27 AM

スキャンするとリモートデスクトップの履歴が消えてしまう

お世話になります。
リモートデスクトップを使って別のコンピュータと接続しています。
スキャンを実行すると記録されていたIPが初期化されて無くなります。
除外リストに「HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client\Default\*」を設定しましたが、効果がありません。
他に、Microsoft Print to PDFの保存に使用したフォルダがスキャンするとドキュメントフォルダに初期化されてしまいます。これも除外リストに
「HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\*」を指定したのですが、効果がありません。
このようにWindowsが保存しているIPやフォルダを残すにはどうすれば良いですか。

1488 views
May 23, 2020 at 03:02 AM

BLUE SCREEN IN WIN10 PRO IN RESTART AFTER INSTALLING MICROSOFT FLIGHT SIMULATOR ONLY

Hi there , don't know what to do but after installing Microsoft Flight Simulator 2020 windows unstable and when i need to restart PC i got blue screen crash. After uninstalling FS2020 everythink is back in normality. Cant find the answer on google , nor Microsoft support service . Ths if you help me with that , cheers.
1487 views
Jan 31, 2021 at 11:24 AM