1774 questions

Change DNS

I am getting the message: 'Attempt to change DNS detected' Adapter: 'Wintun userspace tunnel #223'
How do I deal with this? There is a 'settings' bar but it does nothing when I click on it.
Thank you,
Geoff Parsons
141 views
Dec 28, 2023 at 02:24 AM

Pro but not Pro

Your BoostSpeed 13 software recognises I'm a Pro user on Windows 10 (my activation key comes up when I try to regitster). Why would I try to register if I'm already registered? Because the software refuses to recognise my Pro status for several of its features, such as automatic scanning. When I click the checkbox to open the features a dialogue box pops up telling me to buy Pro... even as it's displaying my license key! Really annoying.
144 views
Dec 27, 2023 at 09:01 PM

updates


i have updated the first driver in the list of drivers to be updated many times, why does it continue to on the list.
i update drivers 2 or 3 times a day but the list doesn't get any shorter,why.
143 views
Dec 27, 2023 at 12:18 PM

?????.tmp.exe files needing to be blocked daily

Every day after Windows startup I see a privacy warning from my antivirus software (Trend Micro Maximum Security) that one or more new files in C:\Users\<user>\AppData\Local\Temp is trying to access my C: drive, as it is protected against ransom attack by the antivirus software, and offering to block it.

The files being blocked are all of a certain type, ending .tmp.exe. File properties reveal them to be "7-Zip Standalone Console" files, and are executable.
For instance:
de9f9807-308a-48bf-9311-7495c8765374.tmp.exe
cec08685-b06f-4c1d-a05c-0333f9a5ce4e.tmp.exe

Are you able to tell me what this executable is doing in the background? I am suspicious of it.
(I cannot add an exe file to this submission)
154 views
Dec 27, 2023 at 11:41 AM

will SSD HD Word with this MOB

will a 980 ssd NVMe work with my mother boared
139 views
Dec 27, 2023 at 03:12 AM

внезапно стал плохой интернет

у меня был нормальный интернет всё было хорошо но на след день он просел до 100кб загрузка хотя на спидтесте он как был по 80мб так и остался и уже месяц он такой до сих пор а что делать я не знаю
170 views
Dec 27, 2023 at 01:39 AM

license keys

If I were to buy the 3-pack of license keys, would I be able to use them over the course of three years? It says "1 year, 3 keys", but I don't know if they each expire a year after purchase or if they expire a year after they are used. For example, if I bought the keys, would I be able to use one key every year, using the three keys over the course of three years, or would I have to buy another 3-pack every year?
178 views
Dec 25, 2023 at 06:33 PM

folders

everytime i Click ON ONE FOLDER tO OPEN All OTHER FoldERS are activatED. thE uSUAl ANSWER oN GOOGLE iNVOLVING EXPLORER FILE OPTIONS DOES NOT WORK. also as you can see the shift key doesn't work
147 views
Dec 25, 2023 at 03:06 PM

Touchpad Stopped Working

Can you give me possible solution methods to get my Lenovo Yoga laptop (Win 10) touchpad to start working again? I am currently using a bluetooth connected mouse with my laptop, but "out of the blue" my touchpad stopped operating. I've had this issue happen before and a re-boot corrected the issue, but not this time. Thanks.
103 views
Dec 25, 2023 at 02:41 PM

Ausllogics BoostSpeed 13 so difficult to open

Whenever I open Auslogics BoostSpeed to start it does not open , after some 5 mins and several times of tries it will open but is so slow to start to scan ??? After long wait no report on any problems why it did not start. Is this the normal speed of BoostSpeed 13 ???
Disappointed !!!
161 views
Dec 24, 2023 at 10:46 PM

Recovery points

I have windows 11, and Auslogics, but cannot locate the reovery points in either.

How does one locate, to use if necessary?
170 views
Dec 24, 2023 at 08:30 PM

laptop is shutting down 30 sec

Hello

Let me tell you that I am satisfied with the performance of the BostSpeed 13. Great Job.

I run the program, and everything is fine. The speed of the PC is unbelievable.

Except that, why does the laptop shut down 30 sec later under the electricity power and does not shut down when it is on battery power supply? Following the startup with battery I insert the plug of the electricity power and everting is running correctly. The matter is under electricity power plug in start up.

What can be the problem?

Looking forward for your answers,

Regards,

Erol

PC Details:

MSI PX60 2QD
C: SSD 250GB



169 views
Dec 23, 2023 at 03:57 PM

ICカードリーダーが使えない

Smart Card Device Enumeration Serviceが「停止中…」と表示され、ICカードリーダー使用できない。ICカードリーダー自体はデバイスマネージャーで「CIR215 PICC」と表示され、「正常に動作しています」の状態です。コマンドラインからtaskkillで強制終了して再実行をしても、すぐに停止中でフリーズしてしまいます。
173 views
Dec 23, 2023 at 06:51 AM

no moving

hi,

I would like to move files (pictures) from an internal SSD to an external HDD. It is not possible: I receve error code 0x80070079.

I have Win 10 on my laptop and everything seems working properly so far.

thank you,

Istvan
192 views
Dec 21, 2023 at 08:03 PM

Jabra Speak 710

I have a Jabra Speak 710, connected through a Jabra Link 380 bluetooth device.
My computer (Thinkpad, with Windows 10 Pro Version 22H2) does not recognize the speaker as a sound device.
When connected to the computer through the USB cable, the speaker is visible in the catagory Other Devices iso Audio Devices.
The speaker and the link are working fine on another computer of mine, and also on my smartphone.
I reached out to Jabra support, they have helped me resetting the firmware, removing and reconnecting the device etc. but nothing works. I even got a new speaker from them, but still no change.
The problem started after installing an update of a driver. Undoing the update did not help.
I have even done a full re-installation of Windows, which has removed all customized settings, but problem still persists.
When starting up the computer, there is a very brief connect with the speaker (the speaker says : "PC connected"), but immediately followed by a disconnect (the speaker says : "PC disconnected")
I think there is an entry in the registry that prevents connecting with the speaker, but I am not able to identify it.
153 views
Dec 21, 2023 at 11:25 AM

Windows Update

how to force update windows, i have issue with windows update
119 views
Dec 20, 2023 at 01:42 PM

レスポンスが遅くなった

動作がいちいち遅くなって困っています。何を調べればよろしいのか教えてください。
具体的に思いつくことを列記すれば・・・
㈠インテルのソフトの自動バックアップがタイムアウトしたとのコメントが出て成功しません。
㈡Naxosのデータベースから音楽曲を屢々ダウンロードするのですが、ダウンロードした曲の音質が劣化したように感じます。レスポンスの遅さが禍しているのではないでしょうか?
㈢その他各種アプリがことごとく開くのが遅くて苛立ちます。以上
151 views
Dec 20, 2023 at 01:14 AM

Recovering Deleted Files

How do I recover my delted One Drive files that were deleted when I upograded to Pro Vestion 13
135 views
Dec 18, 2023 at 10:08 PM

Ok Its not Store but Log in Activity..

Ok ..so Ill just tell my problem: I started getting unsuccessful access tries constantly for mm a year ,it wassnt like that before, and i dont know from where or why.. my Mobile? But some are from Firefox and i dont have it anywhere anymore Have you seen something like this before? I have a picture ..screenshot

You said: Im NOT doing it.. ..i think Automatic? From where ..my mobile But why?! How.. Wifi is off there "all the time"
You said:
Im NOT doing it.. ..i think Automatic? From where ..my mobile But why?! How.. Wifi is off there "all the time"

Thank you far any insight.. Regards, Mitja
145 views
Dec 18, 2023 at 03:15 PM

problema

es que mi pc se rentalizo extrema y va muy lenta que hago
135 views
Dec 13, 2023 at 01:18 PM

product key

Sorry I have two questions in one I'm considering buying the software but when I run my multiplexity after rebooting it is asking for my product key I have to enter my product key every time I want to run it I need to work around for that



also Malwarebytes does not allow me in some inches to run the program
720 views
Mar 26, 2022 at 01:17 AM

Browser Protection

In Advanced Mode.... under Browser Protection.... why does the scan/repair "skip" and not delete some items?

719 views
Dec 06, 2020 at 01:21 PM

computer very slow

I have an ASUS laptop computer, about 8 years old and it is as slow as the second coming.
It has Windows 10 HOME, 1995Mhz CPU, 4GB RAM, 700GB HDD.
I have installed the Auslogics programs and used the scans a few times.

WHat is the most effective thing Ican do to speed up this computer ?

( not including replacing it! )



719 views
Jul 09, 2022 at 01:13 AM

не могу открыть диск

На разных дисках установлена Windows 8.1 и Windows 10. Один раз я искал нужный файл, который был Windows 8.1. Для этого изменил занрузку в BIOS и запустил Windows 8.1. Искал файл. Вернулся на Windows10 у меня начались проблемы Windows 10. Потом много чистил и обновлял Windows 10 с помощью Auslogics. Удалось исправить, но вот с диском никак. Да и времени просто не хватает. Помогите с чего начать чтобы работать с диском
719 views
Jun 13, 2021 at 01:31 AM

Paid for Pro version via paypal yesterday but no activation code sent

Hello, I paid for your pro version via paypal yesterday but have not receivedan activation code. I could possibly have given a wrong e-mail address.
Name is David Jamieson and e-mail should be *********** although I sometimes use ************ 
Can you please check what is wrong? I will have to contact paypal to stop payment if I don't get a quick answer. Thanks in advance, David JAMIESON

717 views
Jul 12, 2019 at 11:59 AM

Why Itunes Backup Files Deleting?

I guess Itnues backup file deleted with software traces in protect menu. Please check this problem.
716 views
May 05, 2021 at 06:57 PM

I have windows installed on my SSD and HDD so how do I transfer data from one installation to the other without cloning

So I got and installation of windows on my SSD and HDD, but now I want to shift my files from HDD to SSD installation and then delete windows from HDD, but I don't want to clone(unless it doesn't clone windows installation and other files that I already installed on the SSD) my current installation(HDD) as it was pirated while the other one is legal, and by data I mean everything from text files to programs I installed, so I just want the user data and programs I installed to be shifted to my SSD without deleting windows from SSD and cloning the HDD one. Pls Help as quickly as possible,

715 views
Feb 13, 2021 at 11:06 AM

WDF_Violation every time I shut down W10-pro

Hello,
every time I shut down W10-pro, the system after ~7 seconds I click on the shutdown button and W10 starts the procedure it shows the blue screen with WDF_Violation error message. I have updated all the drivers, but the issue remains.
I have this problem since a certain W10 update (in fact when I reverted that update the problem desappeared).
Thanks a million, in advance for your reply!
Cheers,
Alex
715 views
Oct 02, 2021 at 03:16 PM

уведомления

Здравствуйте Очень часто всплывает уведомление Обноружено высокое потребление ресурсов ЧТО это икак исправить? Зарание спасибо!

715 views
Aug 05, 2021 at 01:02 PM

logiciel trop lent et pas trés maniable

Re bonjour Auslogics Team,

Ne me trouvez pas trop insistant mais j'essaie par tous les moyens d'utiliser votre nouvelle version ABSP 11.
Il est trop lent,il bloque ma machine en permanence alors qu'avec le 10.24 et avant cà fonctionnait super.
Faites quelque chose dans cette direction.J'ai essaié de rajouter un ficher langue LNG français mais cà ne marche pas
avec votre nouvelle version.Pensez qu'il n'y a pas que seulement l'anglais dans le monde [L'australie est une ancienne
colonie anglaise] mais tout de même.
Salutation.r.t.

713 views
Jul 19, 2019 at 01:30 PM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
713 views
Oct 09, 2020 at 06:24 PM

востоновление системы

добрый день, как ваша система моет навредить компьютеру или системе, она внесла изменения на пк отключила достуа к микрофону и камере, но я включил, я попытался сделать востоновления виндоус но очень долго востонавливаетет реестьр, я так и не дождался и перегрузил пк и теперю боюсь что ваша программа внесла изменения и придется переустоновливать виндоус, что делать, так вроде вск работает, как проверть, правильно ли работает щас система? спасибо

711 views
Oct 21, 2019 at 04:38 PM

computer desktop icon not working properly

after changing the icon of the desktop basket, the view of the basket stopped changing. How to fix ... The icon was downloaded from the Internet and I like it (I don't want to delete it)!
710 views
Mar 20, 2021 at 04:45 AM

how can i reinstall add-ons manager

how can i reinstall add-ons manager

706 views
May 28, 2021 at 06:59 PM

USB Flash Drive is corrupted and not readable

I have a corrupted USB drive and now I can't access anything on it. I don't care about the files on it now. I would like to know is there a way to UN-corrupt it in your tools. I would just like to be able to use it. It's a pretty new flash drive - only used a few times. I think I killed it when I pulled it out after it gave me a warning. I wasn't able to get the warning to go away.
Thanks.
Paul

705 views
May 11, 2021 at 11:31 AM

DirectX Windows Feature Install Prompt

A piece of software on my new Windows 11 system apparently requires the DirectX Windows Optional Feature set to run and I am continually receiving a prompt to install the feature, even though the features are already installed. I get prompted mulitple times per day to install DIrect X even though it's already installed. I've tried removing and resinstalling the optional feature and still get prompted to install it multiple times per day. I do not know what software is prompting this install. The prompt I receive is in the attached screenshot. I am not a game player, so it's not a legacy game that requires the feature. I'd really appreciate your help. Here is info about my system:

Device name SDM_Surface
Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
Installed RAM 8.00 GB (7.84 GB usable)
Device ID EA2A80B9-A4BB-44B8-AFA6-40B2186CF2E1
Product ID 00356-06270-54861-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points

Edition Windows 11 Home
Version 21H2
Installed on ‎12/‎3/‎2021
OS build 22000.652
Serial number 0F003S7214801J
Experience Windows Feature Experience Pack 1000.22000.652.0

Thanks!
Scott
704 views
May 08, 2022 at 08:19 PM

Display problem with Outlook and Excel

Hi,
Any suggestions on how to resolve this display problem?

Outlook & Excel screen displays are half missing. Happened about a week ago after installing Auslogics programs. ( could just be a coincidence ) .
Other Microsoft 365 programs and everything else displays correctly .
WINDOWS 10 & 365 have been reinstalled a few times but the problem persists.
WINDOWS repair facilities have been tried without success.
Microsoft Support unable to resolve it.

703 views
Oct 06, 2021 at 08:43 AM

Several Error Messages - Consant Failures to Reset/Recover

Error message received - Troubleshooting wizard 0x80070002 (attachment 1)

SFC /scanow: (attachment 2) error results

DISM /Online /Cleanup-Image /ScanHealth (attachment 3)

Source error messages
703 views
Oct 07, 2021 at 01:27 PM

High Resource Usage Detection

I keep getting a High Resource Usage Detection message even when I haven't got a lot of programmes open, and my laptop gets very hot. I have looked through Auslogics Boost Speed 11 Menu but can't seem to find a tool that may help with this.
Could you please advise which tool I should be looking to use in order to put this problem right.

703 views
Sep 21, 2019 at 04:17 PM

Contex menu delay on desktop shortcuts and explorer folders

When I right click on a shortcut on the desktop or on a file folder in the file explorer it can take up to 2 minutes to come up. Once it does everything exicutes normaly. If I right click on an empty space on the desktop or on a file in the explorer the contex menu works as it should.
I have uninstalled cortana, disabled all contex menu options with this program, and checked and repaired all regestery items. I don't have any idea what else to do. I use the right mouse click a lot and when the delay happens it is very disruptive to workflow.

702 views
Apr 20, 2022 at 05:45 PM