836 questions
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Input Lag

I have a really good PC and it's very high system. Why do I have a lot of input lag when I'm playing games?

106 views
May 18, 2021 at 05:54 PM
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100% deletion of "pre-installed" software

Hi there,

I downloaded some "pre-installed" software on my computer (i.e., just need to unzip the RAR file and the software will start working; no need to manually run the installation tool). If I no longer need this software, how do I completely uninstall it? I already deleted the "pre-installed" files, but I believe my computer still has some residual memory of it. I did a registry cleanup already...anything else I need to do?

Thanks,

Bearme

105 views
May 16, 2021 at 07:41 PM
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Problèmes registre

Bonjour, il y a peu j'ai installé un nouveau registre qui m'a enlevé toutes les applications microsoft il se trouve que je les ai a nouveau besoin mais j'ai perdu mon ancien registre. Il y a une possibilité pour récupérer les applications natives de microsoft ? Merci
118 views
May 14, 2021 at 03:44 PM
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Auslogics windows slimmer pro v.3

Hi

I am a bit interested in above mentioned softwares compact feature. When running it it says that it can compress W10 with 1.9gb, windows inbuilt feature says only 0.5gb when running it. So how can your program compress so much more, 1.4gb more, that is a lot. Very!

I hope i will get a really detailed, extensive answer to my question, now when i have taken the trouble to download and install "Boostspeed" to get an answer.

So, how can your software compress so much more then Windows inbuilt feature? Why the difference? What does it really do?

188 views
May 14, 2021 at 01:48 PM
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My Computer is Running Very Slow and I cannot get this one Windows Update to Install- HELP

I work from home of course and my Lenovo is running extremely slow and making noise like it is trying to complete an update. I do have one update 2021-05 Cumulative Update for Windows 10 Version 20H2 for x86-based Systems (KB5003173) that everytime I try to install it is errors out. I have received two different error codes (0x8007007e), I ran the windows trouble shooter, and now I am receiving error code (0x8000ffff). I downloaded your Auslogics and did a full scan for all the free options you offer and still am receiving this error message and my PC is super slow
165 views
May 12, 2021 at 08:22 PM
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USB Flash Drive is corrupted and not readable

I have a corrupted USB drive and now I can't access anything on it. I don't care about the files on it now. I would like to know is there a way to UN-corrupt it in your tools. I would just like to be able to use it. It's a pretty new flash drive - only used a few times. I think I killed it when I pulled it out after it gave me a warning. I wasn't able to get the warning to go away.
Thanks.
Paul

140 views
May 11, 2021 at 11:31 AM
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After uninstalling webroot, their core service is stuck in my pc, and I can't remove it

Hi, this is my last qustion, and the most importent one. I just installed webroot, but I found a better one, and their core service is stuck in my pc. I tried everything( safe mode, antivirus remove tool....) all didn't work. So please help!
144 views
May 10, 2021 at 11:57 PM
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Empty Folders Function

Can I safely run an Empty Folder SCAN without deleteing important files like the Document File????????

140 views
May 08, 2021 at 10:53 PM
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no default app

hello,my laptop has had an issue where the settings app does not open because it does not have an app associated with it. How can i fix this issue? It does not open at all.

118 views
May 08, 2021 at 03:09 PM
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SSD

I signed up and paid my money, got my License Key. Downloaded version 10 and now it acts like I can't use it for SSD's and wants me to buy the "exact same thing again". WTH is going on???

Order #

Content hidden to protect privacy

188 views
May 06, 2021 at 04:39 PM
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Update error message

Is it possible for Auslogic to solve a (0x80070643) error problem ... any recommendations appreciated.
202 views
May 05, 2021 at 11:42 PM
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Why Itunes Backup Files Deleting?

I guess Itnues backup file deleted with software traces in protect menu. Please check this problem.
122 views
May 05, 2021 at 06:57 PM
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Unable to download standard apps like calculator etc

I am using Windows 10 Pro Version 20H2 OS build 19042.964. recently some of the basic windows apps like Caculator, Calendar etc are not working in my system. Windows Defender firewall is also not running. Any solutions please advice.
161 views
May 05, 2021 at 12:50 PM
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Bit Replica

Found area to at least attach info from last two sent to Tech Support.
Screenshot is only partial list of ewrrors. I like BS 11-12, but this product should go in the trash.
What the hell is the subcategory for when you cant put anything in related to the BitEReplica software issue.
You should hire someone that understands people, not zeros and ones.

152 views
May 05, 2021 at 04:59 AM
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видеоадаптер

Неправильно работает видеокарта на производительность 1,5
140 views
May 03, 2021 at 05:58 PM
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AYUDA

como utilizo la aplicacion
201 views
May 03, 2021 at 11:16 AM
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Windows Startup

A text box appears "A new item was added to Windows" (or something like this). When I click on Inspect, I get a long list of items which baffles me. It would help if text box, or item list, would identify the new item because I can't figure it out. Thanks.
149 views
Apr 29, 2021 at 02:21 PM
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I want to remove the arrows on the deskyop icons

I want to remove the arrows on the deskyop icons, see the enclosed picture

Tony Bell
175 views
Apr 28, 2021 at 12:04 PM
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My dispay turned pink

Hello, my display turned pink. I wonder if it is due to Auslogics activity. Can u help me resolve this? I am using Asus Laptop X505Z
206 views
Apr 26, 2021 at 03:07 AM
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Orphaned Print Spooler Files

I have two Dymo Turbo 450 label printers. A recent Windows 10 update caused them to print blank labels. Dymo wrote new software to address the issue. When I installed the new software, my printers stopped working entirely. I blamed the new software and tried innumerable ways to fix the issue to no avail. What it turned out to be was a couple of orphaned files in their print spooler folder. I stopped the spooler, deleted the files, restarted the spooler, and all works well. Can you add that item to your software, i.e. check and remove orphaned files in the print spooler folders?
166 views
Apr 25, 2021 at 07:46 AM
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Logging in to dashboard

How can i put a shortcut on Start page (or Taskbar) to log in to my Auslogics dashboard?

439 views
Jan 15, 2020 at 10:40 PM
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Virus ID'd as trojan in the deepscan exec

It is ruining my use of Auslogic to keep my computer clean and optimized. This 'trojan' apparently slows all the performance and my web browsers! Do you all have a fix. I had reinstalled once and still had the problem. Now, my auslogic is not doing its job in cleaning 'junk' from my drive! Got any solution?! The file was deleted by Kaspersky!

437 views
Mar 12, 2020 at 06:03 PM
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Internet Explorer re install

Bonjour !

J'ai besoin d'utiliser internet Explorer pour activer un service (système d'authentification qui ne fonctionne qu'avec IE)
Or je ne trouve plus IE sur mon poste. Il n'apparait pas dans Panneau de configuration\Tous les Panneaux de configuration\Programmes et fonctionnalités\Activer ou désactiver des fonctionnalités windows

Je ne me souviens plus comment je n'ai dé"sisntallé, et je me demandais :
- si c'est un tweak de Bootspeed qui l'a désinstallé?
- comme faire pour le ré installer?

J'ai essayé de le re téléchargé en online et en offline mais impossible de termienr l'installation. Soit un message me dit qu'une version plus récente est installée, (Edge), soit l'installation s'arrête sans message d'erreur.

Merci !
Sylvain

PS : la sous-catégorie est obligatoire, mais Internet Explorer n'était pas listé, j'ai donc choisi une valeur approximative

437 views
Jun 30, 2020 at 09:31 AM
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Defender not working

My Windows Defender is disabled, greyed out in the windows features window; I can't start it back up and when I try to open it, I get an error message saying I need a new app to open windows defender. Why isn't my Windows Defender opening up or working at all?

436 views
Mar 01, 2020 at 12:32 PM
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активация

не могу активировать виндовс

435 views
Jan 09, 2020 at 12:45 PM
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transferring windows

Hello and thank you for your time,
I am having trouble with finding info relative to my specific situation. I own an Asus ROG Strix GL553VD with 16 GB ram and it came with the 1 TB HDD. Ive since upgraded it to a 500 GB SSD by WD Blue as of recetly Ive also added a 120 GB NVMe m.2 SSD and Id really like to be ablr to add my whole windows OS and boot from it to achieve faster results plus Ive heard its less stress on your main drive. I recently tried copying the windows folder to it (and all 26 or so GB that it held) onto the new SSD and that obv didnt work. I have AOMEI partition pro and back upper but my Windows OS isnt on its own partition on C drive and Im finding nothing about migrating just those files or how to create a partition of just those files and I see nothing about migrating from SSD to a different SSD. Thank you for your time and potential help!

428 views
Jan 01, 2020 at 08:17 AM
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старая программа на дисе (с) 64 битная называется 7 максисальная

как я могу убрать лишние файлы и програмы остатки 64 битной системы,очистить диск (с)

426 views
Feb 10, 2020 at 02:40 AM
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I can no longer get Windows Updates

My desktop PC can no longer receive Windows 10 updates.

Below is the error message that has come up over and over again, for the past 2 months:

2020-06 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4560960)
Status: Download error - 0x800700c1

Currently, I have Windows 10 Home (64-bit) v. 1909, build. 18363.720.

I also have another computer (a laptop) with Windows 10 Home (64-bit) and all the Windows 10 updates have worked fine, including the latest "May v.2004" update.

Can you help me with my desktop computer? I'd like to be able to continue installing new Windows updates on it.

Thank you.

Myron Achtman (Canada)

423 views
Jun 15, 2020 at 07:06 PM
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disk

New for this past week: upon boot up, before opening, screen gives me option of "checking disk" before start up. If I choose not to, I'm to press any keyboard letter within 8 seconds. When I reject option by pressing letter, message disappears and computer opens normally. I've done all the disk checks and cleaning multiple times.
What's this all about?
Thanks, Mark

423 views
Apr 08, 2020 at 04:14 PM
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no windows updates

i have been trying to update to the windows march update but I can't

422 views
Mar 25, 2020 at 03:40 AM
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viewing bottom of page.

Start buttons etc., at bottom of page are often off the page.
taskbar is at top of screen
reducing page size ratio is no help
Please help.

420 views
Feb 11, 2020 at 12:54 PM
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Нагрузка диска на 100 процентов

Почему диск нагружается на 100 процентов прошу помочь

419 views
Mar 13, 2020 at 07:22 PM
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Systemwide freeze

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

417 views
Mar 27, 2020 at 01:57 AM
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Installation error message

Now and then when I try to install something I get the error message in the sample pop up. I need this sorting out as I have tried many things to get rid of it to no avail. I do not even know what it is asking for. It claims is on another disk does it mean disk or harddrive? I am installing things on an extension drive as my C: is full. are there files on C: that it needs to install and maybe that is why it is asking me. Can I duplicate those files so that it can use the extension drive?
This message prevents me from installing certain programs that I need so like I said I need the relevant files that it is asking me for.
417 views
Jul 07, 2020 at 04:16 AM
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MSCONFIG settings

I am curious , do you have settings needed for faster start ups of the msconfig settings ? For it will make start ups even faster in windows 10 or more than likly even in windows 7 & 8 as well.

416 views
Mar 10, 2020 at 05:02 PM
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Regular luz de la pantalla

Quiero saber porque con windows 10 no puedo regular la intensidad de luz de la pantalla. Quiero aumentar o disminuir su intensidad de brillo y no puedo.

416 views
Nov 27, 2019 at 11:03 PM
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Swipe Left, esp from rt edge, activates Cortana?

Please tell me how to disable this highly distracting action?
416 views
Jul 19, 2020 at 12:12 AM
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Edge

How can I get rid of the edge browser starting up every time I click on Auslogics programs. I use google chrome and I will prefer that one in the future..?

416 views
Aug 03, 2020 at 07:29 PM
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ssd disk defrag

Auslogics Disk Defrag does not recognize my c drive as a ssd drive. It recognizes other drives as ssd drives just not the c drive. What do I do?

415 views
Nov 06, 2019 at 01:56 PM
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Sound just stopped again

I have had this problem multiple times.
Usually I just delete all sound drivers using Device Mgr.. then restart..
But..
Why does sound fail?
Is there a way to fix through AusLogics?

414 views
Feb 01, 2020 at 11:26 PM