836 questions
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Input Lag

I have a really good PC and it's very high system. Why do I have a lot of input lag when I'm playing games?

106 views
May 18, 2021 at 05:54 PM
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100% deletion of "pre-installed" software

Hi there,

I downloaded some "pre-installed" software on my computer (i.e., just need to unzip the RAR file and the software will start working; no need to manually run the installation tool). If I no longer need this software, how do I completely uninstall it? I already deleted the "pre-installed" files, but I believe my computer still has some residual memory of it. I did a registry cleanup already...anything else I need to do?

Thanks,

Bearme

105 views
May 16, 2021 at 07:41 PM
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Problèmes registre

Bonjour, il y a peu j'ai installé un nouveau registre qui m'a enlevé toutes les applications microsoft il se trouve que je les ai a nouveau besoin mais j'ai perdu mon ancien registre. Il y a une possibilité pour récupérer les applications natives de microsoft ? Merci
117 views
May 14, 2021 at 03:44 PM
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Auslogics windows slimmer pro v.3

Hi

I am a bit interested in above mentioned softwares compact feature. When running it it says that it can compress W10 with 1.9gb, windows inbuilt feature says only 0.5gb when running it. So how can your program compress so much more, 1.4gb more, that is a lot. Very!

I hope i will get a really detailed, extensive answer to my question, now when i have taken the trouble to download and install "Boostspeed" to get an answer.

So, how can your software compress so much more then Windows inbuilt feature? Why the difference? What does it really do?

188 views
May 14, 2021 at 01:48 PM
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My Computer is Running Very Slow and I cannot get this one Windows Update to Install- HELP

I work from home of course and my Lenovo is running extremely slow and making noise like it is trying to complete an update. I do have one update 2021-05 Cumulative Update for Windows 10 Version 20H2 for x86-based Systems (KB5003173) that everytime I try to install it is errors out. I have received two different error codes (0x8007007e), I ran the windows trouble shooter, and now I am receiving error code (0x8000ffff). I downloaded your Auslogics and did a full scan for all the free options you offer and still am receiving this error message and my PC is super slow
165 views
May 12, 2021 at 08:22 PM
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USB Flash Drive is corrupted and not readable

I have a corrupted USB drive and now I can't access anything on it. I don't care about the files on it now. I would like to know is there a way to UN-corrupt it in your tools. I would just like to be able to use it. It's a pretty new flash drive - only used a few times. I think I killed it when I pulled it out after it gave me a warning. I wasn't able to get the warning to go away.
Thanks.
Paul

139 views
May 11, 2021 at 11:31 AM
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After uninstalling webroot, their core service is stuck in my pc, and I can't remove it

Hi, this is my last qustion, and the most importent one. I just installed webroot, but I found a better one, and their core service is stuck in my pc. I tried everything( safe mode, antivirus remove tool....) all didn't work. So please help!
143 views
May 10, 2021 at 11:57 PM
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Empty Folders Function

Can I safely run an Empty Folder SCAN without deleteing important files like the Document File????????

139 views
May 08, 2021 at 10:53 PM
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no default app

hello,my laptop has had an issue where the settings app does not open because it does not have an app associated with it. How can i fix this issue? It does not open at all.

117 views
May 08, 2021 at 03:09 PM
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SSD

I signed up and paid my money, got my License Key. Downloaded version 10 and now it acts like I can't use it for SSD's and wants me to buy the "exact same thing again". WTH is going on???

Order #

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188 views
May 06, 2021 at 04:39 PM
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Update error message

Is it possible for Auslogic to solve a (0x80070643) error problem ... any recommendations appreciated.
202 views
May 05, 2021 at 11:42 PM
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Why Itunes Backup Files Deleting?

I guess Itnues backup file deleted with software traces in protect menu. Please check this problem.
122 views
May 05, 2021 at 06:57 PM
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Unable to download standard apps like calculator etc

I am using Windows 10 Pro Version 20H2 OS build 19042.964. recently some of the basic windows apps like Caculator, Calendar etc are not working in my system. Windows Defender firewall is also not running. Any solutions please advice.
161 views
May 05, 2021 at 12:50 PM
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Bit Replica

Found area to at least attach info from last two sent to Tech Support.
Screenshot is only partial list of ewrrors. I like BS 11-12, but this product should go in the trash.
What the hell is the subcategory for when you cant put anything in related to the BitEReplica software issue.
You should hire someone that understands people, not zeros and ones.

152 views
May 05, 2021 at 04:59 AM
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видеоадаптер

Неправильно работает видеокарта на производительность 1,5
140 views
May 03, 2021 at 05:58 PM
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AYUDA

como utilizo la aplicacion
201 views
May 03, 2021 at 11:16 AM
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Windows Startup

A text box appears "A new item was added to Windows" (or something like this). When I click on Inspect, I get a long list of items which baffles me. It would help if text box, or item list, would identify the new item because I can't figure it out. Thanks.
149 views
Apr 29, 2021 at 02:21 PM
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I want to remove the arrows on the deskyop icons

I want to remove the arrows on the deskyop icons, see the enclosed picture

Tony Bell
175 views
Apr 28, 2021 at 12:04 PM
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My dispay turned pink

Hello, my display turned pink. I wonder if it is due to Auslogics activity. Can u help me resolve this? I am using Asus Laptop X505Z
206 views
Apr 26, 2021 at 03:07 AM
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Orphaned Print Spooler Files

I have two Dymo Turbo 450 label printers. A recent Windows 10 update caused them to print blank labels. Dymo wrote new software to address the issue. When I installed the new software, my printers stopped working entirely. I blamed the new software and tried innumerable ways to fix the issue to no avail. What it turned out to be was a couple of orphaned files in their print spooler folder. I stopped the spooler, deleted the files, restarted the spooler, and all works well. Can you add that item to your software, i.e. check and remove orphaned files in the print spooler folders?
166 views
Apr 25, 2021 at 07:46 AM
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Sound just stopped again

I have had this problem multiple times.
Usually I just delete all sound drivers using Device Mgr.. then restart..
But..
Why does sound fail?
Is there a way to fix through AusLogics?

413 views
Feb 01, 2020 at 11:26 PM
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Discord failed installation

hello there, im facing a problem with installing discord, says something about checking the setup logs or something to contact author. i watched your video on how to fix that problem and tried both methods but they dont work. Is there anyway i can get help? Thank you. Btw i just put access because there was no discord subcategory, the problem isnt with access its with discord.

413 views
Aug 26, 2020 at 01:20 PM
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Does not open on click, File Open required.

MS Excel does not open on click, need to go to File Open. When received as an email attachment, MS Excel only opens a blank grey screen. Can only open after saving attachment then doing a File Open.
Tried the DDE thinh and your software said it had made the necessary changes to allow MSExcel files to be opened by clicking on them rather than using File Open

412 views
Apr 07, 2020 at 04:37 PM
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first display has unwanted text on it

recently when I start my computer the display show a list of system information on the right side of screen. It does not appear on subeuent pages. I can not get rid of it or find the dourse

412 views
Feb 16, 2020 at 06:17 PM
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социальные сети

при общении в интернете мое изображение удваивается

412 views
May 25, 2020 at 08:02 AM
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Malware

How can I minimize the picking up of malware by using your toolkit?

410 views
Apr 25, 2020 at 10:50 PM
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Error in install new version

Error in install new version

410 views
Feb 10, 2020 at 04:55 AM
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No se le da acuse de recibo cuando envia alguna informacion. (Es una recomendacion positiva Suprema.

BoostSpeed 11 Pro being used with license: Cuando el cliente envia alguna informacion a Auslogics, si Auslogics no le da un acuse de recibo, aunque pudiera ser breve, el cliente tiene dudas de si Auslogics lo recibio.

409 views
Mar 12, 2020 at 11:58 AM
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bluetooth is not working

hi my bluetooth is not working.i cant see the device on my laptop

409 views
Apr 13, 2020 at 07:21 PM
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Error code 0x80071a91

Hey,
I have tried to update Windows 10 many times already, have performed clean boots, ran the troubleshooter and so on, but I keep getting this error (0x80071a91). What should I do?
409 views
Nov 26, 2020 at 08:00 AM
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Плохой пинг

Привет, если сможите, помогите пж. Плохой пинг во всех инет играх
408 views
Feb 04, 2021 at 06:22 PM
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updating software

i get a message on my laptop for a new verion of boostspeed 11 pro. when i click lon the link and try to update, i get a purchase screen.
so, how do i update without repurchasing the software

407 views
Mar 23, 2020 at 06:09 PM
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I just upgraded from 10 home to 10 pro

I recently upgraded my ASUS ROG G551JW from Windows 10 Home to Windows 10 Professional. After upgrading and re installing my apps, running some Auslogics tools, and updating my drivers. I seem to have like every Add On installed and a bunch of virtual this or virtual that, Vwifi and Vethernet. My External SSD (disk letter G) is gone, Ive always had the external SSD running Read and Write to basically have it help the computers performance. I cant Install some apps or change some setting because i will either get some kind of error or it saying that it cant be done on sysWOW32 or 64 im not sure, but something like that... I would greatly GREATLY APPRECIATE if a Tech at Auslogics can remote connect to my pc and take a look at what ever problems he may notice. I received 3 questions when I joined pro and this is my last available question and would really love to have someone who knows about computers, to take a look at it. THANK YOU. Stay safe everyone...

p.s I added one screenshot i had of one of the many problems im encountering.
405 views
Jul 06, 2020 at 06:56 PM
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Windows 10 logon password via Auslogics

Hello!
I am not new to Aulogics - great product! However, I am a new Aulogics 11 user. In Aulogics, in trying to bypass Windows 10 Logon on my Lenovo, I believe the password that was pre-autofilled may have been incorrect? I chose by-pass Windows logon, however when my laptop restarts the first User screen tells me my Password is incorrect. How do I fix this in Aulogics? Any help would be appreciated! ~Catherine Trager

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405 views
Apr 18, 2020 at 05:41 PM
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Microphone not working

In optimizing, cleaning, scanning or whatever, my computer (Surface Pro3) has lost its microphone. It won't even allow me to troubleshoot it indicating sometimes that I don't have sufficient privileges though I am the adminstrator.

What happened?

And, more importantly, how do I fix it?
404 views
Jul 29, 2020 at 08:25 PM
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Cannot install new version of Pro v11.xxx

Whenever I get the message "a new version 11.~ is available, the download completes but will not install.
Check snip pic attached.

404 views
Feb 01, 2020 at 05:27 PM
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Auslogics Anti-Malware!

bonjour je voudrais savoir si je peut installez Auslogics Anti-Malware alors que j'ai deja installez Kaspersky Security cloud est qu'il y a des risque de conflit avec les deux logiciel!

403 views
Mar 10, 2020 at 11:42 PM
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can't get wifi networks working

wifi wont display networks and wifi wonbt even turn on
403 views
Jul 08, 2020 at 05:29 PM
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Auslogics Driver Updater 1.23.0.2

Уже не первый раз встроенный антивирус Windows 10 "ругается" на программу, после чего удаляет DriverUpdaterHelper.dll, выдаёт код ошибки 0х0000007Е, и просит переустановить программу. А сейчас при попытке загрузки сетапа с вашего сайте пишет, что она содержит вредоносную программу. Пожалуйста, подскажите, как мне решить данную проблему, чтобы на будущее я с ней не сталкивался? Форма техподдержки непосредственно по вашим программам не работает ни через Мозиллу, ни через Хром, сообщения не отправляются, поэтому пишу здесь. Пожалуйста, сбросьте мой счётчик бесплатных вопросов.
401 views
Apr 02, 2020 at 01:36 PM
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Unused Applications - Application Logs

When doing an All Areas Scan the Disk Space never is 'Nothing Found' the result because the following files are always there:
C:\Windows\System32\SleepStudy\ScreenOn\ScreenOnPowerStudyTraceSession-2020 How can I delete, disable the folders of these files. I have gone in to the final files and deleted them, at least I think I have, but the early folders are still there and the Application Logs appear again. How do I get rid of or disable these folders? Thanks!
401 views
Jul 20, 2020 at 01:40 AM