372 questions

programs as a threat

Dear Sir / Madam, I bought the programs Defrag, Register Cleaner and Bootspeed from Auslogics. With license. I am satisfied with the programs but Malwarebytes sees these programs as a threat. See picture. How can this and how can I solve this.

133 views
Apr 13, 2020 at 07:07 AM

PC Randomly Resarts

My PC keeps restarting radomly. Some days its fine normaly while gaming. I went online and saw that your website said it could fix it. After following the steps i still have the issue.

Please can you help

131 views
Apr 12, 2020 at 01:07 PM

BoostSpeed wird permanent von Avira gelöscht

Sehr geehrte Damen und Herren,

mein Antivirusprogramm "Avira Antivirus Pro" stuft BoostSpeed permanent als Bedrohung ein und löscht es.
Gestern wurde BoostSpeed 3x gelöscht!

Hierfür hätte ich gerne eine Lösung von Ihnen erfahren.


Mit freundlichen Grüßen

Prösch

119 views
Apr 11, 2020 at 07:05 AM

100% disk usage shown in windows 10

i have tried all the videos in youtube but task manager continuously shows 100% disk
which slows down computer startup increasing boot time
what should i do?

127 views
Apr 10, 2020 at 06:24 PM

Unable to Send / Receive emails

Since installing your software I am now unable to receive email via MS Outlook -

118 views
Apr 08, 2020 at 06:38 PM

disk

New for this past week: upon boot up, before opening, screen gives me option of "checking disk" before start up. If I choose not to, I'm to press any keyboard letter within 8 seconds. When I reject option by pressing letter, message disappears and computer opens normally. I've done all the disk checks and cleaning multiple times.
What's this all about?
Thanks, Mark

133 views
Apr 08, 2020 at 04:14 PM

Does not open on click, File Open required.

MS Excel does not open on click, need to go to File Open. When received as an email attachment, MS Excel only opens a blank grey screen. Can only open after saving attachment then doing a File Open.
Tried the DDE thinh and your software said it had made the necessary changes to allow MSExcel files to be opened by clicking on them rather than using File Open

122 views
Apr 07, 2020 at 04:37 PM

Teredo

Нужно помощь для того чтоюы включить тередо не могу играть онлайн в игры из microsoft store

130 views
Apr 06, 2020 at 04:35 PM

ключ продукта

ключ продукта ошибка 0x8007000D

140 views
Apr 04, 2020 at 09:23 AM

Windows Update Failed

There were problems installing some updates, but we'll try again later.
2020-03 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4541335) - Error 0x800f081f
How to solve this problem?
150 views
Apr 02, 2020 at 02:09 PM

Auslogics Driver Updater 1.23.0.2

Уже не первый раз встроенный антивирус Windows 10 "ругается" на программу, после чего удаляет DriverUpdaterHelper.dll, выдаёт код ошибки 0х0000007Е, и просит переустановить программу. А сейчас при попытке загрузки сетапа с вашего сайте пишет, что она содержит вредоносную программу. Пожалуйста, подскажите, как мне решить данную проблему, чтобы на будущее я с ней не сталкивался? Форма техподдержки непосредственно по вашим программам не работает ни через Мозиллу, ни через Хром, сообщения не отправляются, поэтому пишу здесь. Пожалуйста, сбросьте мой счётчик бесплатных вопросов.
155 views
Apr 02, 2020 at 01:36 PM

Im having troubles with DPC watchdog violation

Hello, its been like a month now since i started getting this BSOD and i cant find a solution how to fix it, it happens sometimes when my games crashes and sometimes happens even when im just scrolling through google.
157 views
Apr 02, 2020 at 12:57 PM

100% disk usage

hi there, i am having a issue with my disk usage, my disk usage is at 100% a lot of the time when nothing is showing up in task manager as far as usage, any help on this issue would be greatly appreciated,
kind regards
pete

140 views
Apr 01, 2020 at 09:37 AM

Key

I cant find my real windows key even tho i brought it and it was online

144 views
Mar 30, 2020 at 09:29 AM

Процессы

Какие процессы можно закрыть или остановить на компьтере, снижающие производительность и не нужные в конкретны момент времени?

139 views
Mar 29, 2020 at 04:32 AM

Driver Updater

I am unable to install my copy of Driver Updater because McAfee considers it a virus. What should I do?

126 views
Mar 28, 2020 at 01:49 PM

Auslogics Driver Updater

Почему ваша программа Driver Updater 1.23.0.2 определяется антивирусом Windows Defender как вирус и автоматически удаляется из системы? Даже установочный фаил скачанный с вашего сайта классифицируется как зловредная программа и сразу удаляется. Почему так происходит?

133 views
Mar 28, 2020 at 01:52 AM

Перестал работать микрофон после использования программы

Здравствуйте, после использования программы перестал рабоать микрофон, приложения его не видят. В настройках микрофона он включен, но когда нажимаю прослушать с утройства, там тишина. браузер тоже его не видит, дискорд предлагает поменять устройтво, но толку от этого тоже нет. Драйвера уже удалял и ставил заново, проблемы не решило

147 views
Mar 27, 2020 at 09:03 AM

Systemwide freeze

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

141 views
Mar 27, 2020 at 01:57 AM

suddenly the cpu usage comes to 100%

Sometimes the cpu usage comes to 100%

145 views
Mar 26, 2020 at 04:12 PM

DVD-writer does not write music on CDs

My DVD-writer does not write audio files on CD when I try to create nusic CDs. The reverse is possible and it also plays dvds.
957 views
Nov 13, 2019 at 01:42 AM

speed

Auslogics BoostSpeed 11 - I get messages saying that a high resource consumption has been detected. You may encounter extreme PC slowdowns.Tell me what to do?

893 views
Nov 28, 2019 at 04:29 PM

Computer freezes up

One of the reasons I purchased Ausilogic is to help me with performance. My computer freezes up for 10 seconds or so every few minutes. I don't know if hardware is failing, if there is a miscatch among compenentry.
How can we use your products to solve it.
So far, I haven't been able to eleminate this problem

877 views
Dec 09, 2019 at 03:58 PM

CANNOT FIND SYSTEM RESTORE

My System Restore program seems to be gone.When i press System Restore in the Control Panel it thinks my computer is Windows &.It's Windows 10.How do i make a restore point?

875 views
Dec 27, 2019 at 12:32 PM

Drive error alert but the scan shows nothing

Hello,

In the menu that pops up when I hover the BoostSpeed icon in the system tray there is information that I have a drive error. I have run the standard disk scan but it doesn't show any errors on any of my drives.
Should I run a deep scan?
I have decided to bother you with this and not simply run the deep scan because I have had a number of situations with various computer equipment that could be descrived as "unlucky" and I am reluctant to do anything that isn't necesarry to my system.

Kind regards,

Konrad Wozniak
867 views
Sep 17, 2019 at 03:09 PM

Displaying wrong color/crap in photos

Hello
After using boost speed I discover that my paintshop pro and canon software dont display photos properly.
As you can see in attached file it is totaly wrong and also on canon.
I have done a complete reinstallation af paintshop pro according to advice from corel and it didn help.
So boostspeed has done something, but I dont know where to restore from.
Please help.
Thanks

Regards,
Erik

858 views
Sep 16, 2019 at 05:49 PM

Unknown Software Running

Hi - I see this widget on my desktop all the time and I am not sure what it is. Trying to Google it said it was part of Chrome but I uninstalled Chrome and its still there - I'd really like to remove it, it's annoying and seems to provide no useful function. Picture attached.

851 views
Oct 26, 2019 at 05:36 PM

Error message

I have tried several times to update Windows 10 Home but continue to receive error message Ox80073712 .Can you help?

847 views
Nov 19, 2019 at 01:58 PM

windows search do not work

after using your softver , I lost windows search ;( . On my PC , on windows search table , word are not displayed . I try everithing from the google and you tube , but stil not work . Please help me to resolve this problem , I use this functiont every day
846 views
Aug 15, 2019 at 06:46 PM

system

Hello. I have an asus notebook F3L. Windows 7 system. There will be no more new year updated. I do not know if I should install a new Windows 10? if the computer is old and how it will work

845 views
Nov 28, 2019 at 10:34 AM

BoostSpeed PRO not activating

I purchased BoostSpeed PRO on 5 Jul (ord#

Content hidden to protect privacy
) for $29.95 as I was an existing BoostSpeed 10 customer. I cannot get the PRO version to activate. If I go to the Auslogics store and enter the new key that was provided with my purchase, I am told that I may either use the FREE version or purchase the PRO version for $59.95! I have already done this with my status as a current customer, which entitled me to the 50% discount. Why can't I get PRO to activate? There are features that won't work without the PRO version! I have a DELL XPS 8930 x64 computer with Windows 10 version 1903 installed.

840 views
Jul 06, 2019 at 08:51 PM

speed

Here is a screenshot of the page, how to solve the problem?

840 views
Dec 02, 2019 at 07:21 PM

update from 11.2.0.1

11/25/2019 Sorry to11.2.0.3 update!

Content hidden to protect privacy

836 views
Nov 25, 2019 at 11:50 PM

cannot delete HKEY Acronis

Cannot install/activate Acronis s/w due to Registry problem

835 views
Dec 24, 2019 at 05:54 PM

Installation of Logitech Options hang indefinitely

I just bought MX ANYWHERE 2S mouse. Logitech web page insists I must have the LOGITECH OPTIONS executable to parameter the mouse. So I tried to install, but the installation does not complete.

That's it for now.

834 views
Jul 26, 2019 at 07:34 AM

Skype

I can't receive or send Skype calls on my computer. It's probably my settings. Advice, please!

831 views
Aug 06, 2019 at 05:29 PM

Need license key

I upgraded from Boostspeed 10 Pro (license key: G2AEG-XXXXX-3WNYY-XXXXX-G79JL) to Boostspeed 11 Pro. However, I did not reveive a license key for version 11. I have attached a copy of the transaction. Can you help me with this? Thanks.

830 views
Jul 22, 2019 at 11:06 PM

error 400

Have been getting error 400 messages lately, like a lot! Mostly I can just highlight the text in the sedarch box, press enter again and I get where I am going but this isn't right. Help!
Thanks!
Rob Green
830 views
Jul 24, 2019 at 12:56 PM

Will not update to 11.2.03.03

Auslogics BoostSpeed 11.2.03.01 Can Not update to 11.2.03.03 Please help!

823 views
Nov 25, 2019 at 11:42 PM

Not Receiving Emails

I am no longer able to receive emails but can send them, I have heard that there could be corruption in the system, can you help with this issue?
I have tried by re-installig the software,but I find all the settings arestill there, whereas I used to have ti restore backups.

Roger Hilton
823 views
Sep 03, 2019 at 11:18 PM