915 questions

Windows 10 CD Drive not working but showing as "working properly"

My CD drive has stopped working. It has power, opens and starts spinning but then nothing. When I click on CD drive in system information I get Can`t Collect Information cannot access the Windows management instrumentation software. Windows management files may be moved or missing. I am working through all resolutions on youtube but getting nowhere. You can see from the attached screen shot their are no IDE/ATA ATAPI files listed. Help
47 views
Sep 29, 2024 at 04:00 PM

Windows Update

Windows update is not working properly
40 views
Sep 28, 2024 at 06:47 PM

اینترنت

افزایش سرعت اینترنت
47 views
Sep 26, 2024 at 11:22 AM

download problems

Hello, I have a curious problem on my Windows 11 PC.

I am connected directly to the LAN via ethernet to a 900Mbps fiber connection.

However, when I try to download largish files (several hundred MB or several GB) from sites like zoom, wetransfer, facebook, I often get a generic "download error" message.

I've tried download the same files on Edge and Chrome, logging out and in, opening a private/incognito window, resetting the internet settings and running diagnostics. I've also checked the internet speed and latency.

The downloads often start okay, but stop after sometimes 30-40MB or maybe even getting to 60%. Sometimes I can click on resume, but the download begins from scratch. Sometimes, I will try again a few hours or a day later, and the file(s) *might* download to completion.

Other downloads (of small image files, say) or streaming of YouTube, Netflix, etc. never seems to have a problem.

I know for sure that it's a PC configuration problem because I tried the same downloads on a Windows 10 laptop, connected to the same router via WiFi, and all the files downloaded (albeit slightly more slowly) without a hitch.

Any ideas or suggestions on what I can do next?

Thanks,
Gary

PS *I* am the IT person at our group. I have admin access to the router and the PC, of course.
89 views
Sep 24, 2024 at 08:09 AM

System interupts

My pc freezes and task manager shows up to 100% CPU usage with system interupts
Any suggestions?
60 views
Sep 24, 2024 at 07:58 AM

Wi-Fi Connection Issue with 802.11N Adapter

Dear Auslogics Support,



I am facing a significant problem with my computer's Wi-Fi connection, and I would appreciate your assistance.



Problem Details:

My computer's Wi-Fi adapter is 802.11N.
My computer connects to my phone's Wi-Fi hotspot without any issues, but it cannot connect to my home Wi-Fi network (Airtel broadband).


The error message I receive is "Can’t connect to this network" when attempting to connect to my home Wi-Fi.


Three days ago, it connected to the home Wi-Fi for a short time, but I received a warning stating that my Wi-Fi network uses an older security standard that’s being phased out. After following some troubleshooting steps from YouTube, I am no longer able to connect at all to my home Wi-Fi.

My other devices (phones, etc.) connect to the home Wi-Fi without any issues, and my Wi-Fi dongle works fine when connecting to my phone’s hotspot.


Steps I’ve Already Taken:

Resetting my network settings.
Flushing the DNS and resetting Winsock.
Attempted various fixes from online tutorials but none have worked so far.
Could you please help me diagnose and resolve this issue so I can connect to my home Wi-Fi?

Thank you for your support.

143 views
Sep 13, 2024 at 04:23 AM

Auslogics BoostSpeed 12

Auslogics BoostSpeed 12をWindows 10で利用しています。
Windows 11にアップグレードした場合、使用できますか?
97 views
Sep 12, 2024 at 06:31 AM

Windows 11

Bonjour!
Mon PC est sous Windows 10 version 22H2.
Comment faire pour le passer sous Windows 11 ?
Merci de votre réponse.
Philippe
90 views
Sep 11, 2024 at 03:21 PM

Sanbox

I upgraded to Windows 11 Pro. I wanted to use Sandbox but it only worked 2 times. Sandbox doesn't want to open anymore and I have a white image with a different connection error code.
107 views
Sep 04, 2024 at 04:17 PM

default #344 in the library DLL COMCTL32.dll Yandex browser

How can I restore #344 in the library DLL COMCTL32.dll - Yandex browser? Thanks!
107 views
Aug 30, 2024 at 03:27 AM

Screen blackout

While watching a video for a long time, I suddenly experience a system blackout and it's been going for a month now, what can I do about this?
104 views
Aug 29, 2024 at 12:53 PM

startet nicht

Blaue fenster mit Fehler code =OXC000000f

Auslogics BootSpeed 13 gibt es als Iso Datei ????
118 views
Aug 27, 2024 at 11:41 AM

Microsoft programs not responding

How do I fix Microsoft not responding error? this applies to any MS program I open eg Excel, Word, Edge etc. I have tried many different suggestions from the web. What I really need is a definitive answer.
146 views
Aug 23, 2024 at 01:55 PM

Disabling a deleted App

Hello,

How do I disable and uninstall an already deleted app from my laptop? I made the mistake of deleting the app when I should have uninstalled it. I've followed every instruction from Youtube. I downloaded BoostSpeed and cleaned up some registry files with the app's name. The App's name is FineShare FineCam. It still appears on Chrome as a virtual camera option. The app does not appear under ''Uninstall Manager''.
145 views
Aug 20, 2024 at 11:48 PM

emergency shutdown laptop

Добрый день, такая проблема: ноутбук экстренно выключается при работе в некоторых приложениях, не думаю что это из-за перегрева поскольку AIDA64 показывает температуру в пределах нормы. Какие ещё могут быть причины и способы их исправления?

Good afternoon, such a problem: the laptop turns off urgently when working in some applications, I don't think this is due to overheating, since AIDA64 shows the temperature within the normal range. What other reasons can there be and how to fix them?
142 views
Aug 17, 2024 at 07:32 PM

Domande sul BooSpeed 13

nel Booston 13 l'antivirus può essere qualsiasi oppure solo quello consigliato da voi?

Il settaggio del Boostspeed 13 ogni quato tempo avviene?

Il settaggio del Boostspeed 13 avviene con tempi abbastanza lunghi, quanto dura ogni settaggio e qual'è il tempo di utilizzo rapportato al settaggio?



125 views
Aug 17, 2024 at 12:52 PM

compatable

can i use boost speed on my apple ipad? is it compatable
140 views
Aug 16, 2024 at 06:50 PM

lins aus newslettern u.ä. gehen nicht mher

Boostspeed scheint alle links aus nwslettern u.ä. deaktiviert zu haben - ich kann so nicht mehr arbeiten. Wie reparieren?
238 views
Aug 13, 2024 at 12:44 PM

Back Button Hijack?

Hello! Today my screen flickered and I couldn't use any browsers, I've tried chrome, firefox, edge, opera. It opens and when I try to click a link, it just goes back to the prevous screen. I can't even get your update from the link inthe app. it takes me to your site and when I click on update, it just does nothing. I can't do a search or click a bookmark.
I'm on windows 10 Pro.
I tried a system restore from your app and it failed with an error about the restore point was damaged.%programfiles%\windowsapps
AppxStaging.
So I tried it within windows. same errors.
I can't do anything that involves a browser.
I did a scan with malwarebytes, found nothing.
Not sure how to fix this.
138 views
Aug 10, 2024 at 01:01 AM

Duplicated Folder

Hello,

My name is Eric Borges and I am having an issue that when I update my windows 10 it's duplicating the windows folder in my C:, (follow attached). I've try to delete in many ways and even tho with the Auslogics app is not working, it's saying that the folder is deleted, but it's not. Is there any way to remove it permanently?

Best.
1505 views
Oct 27, 2020 at 07:40 PM

Arrêt du système

Bonjour,

Actuellement, mon système d'exploitation Edge 64b, mon système coupe après un temps de 40 secondes environs.
Comment résoudre ce problème?

Cordialement
Denis Schmitt

1498 views
Mar 08, 2020 at 08:57 AM

Microsoft services malfunctioning

The Microsoft services are not working properly and some of it's features like EPIC GAMES and MICROSOFT STORE are not working. Can you help me solve that issue on my computer?
:D

1496 views
May 16, 2020 at 02:21 AM

Auslogics Driver Updater

Почему ваша программа Driver Updater 1.23.0.2 определяется антивирусом Windows Defender как вирус и автоматически удаляется из системы? Даже установочный фаил скачанный с вашего сайта классифицируется как зловредная программа и сразу удаляется. Почему так происходит?

1486 views
Mar 28, 2020 at 01:52 AM

eliminar sistema operativo de windows extra con su aplicacion

queria eliminar un sistema operativo que le agregue accidentalmente pero no me deja al final me tiro error (lo queria destruir) lo estaba buscando para desbloquearlo pero tampoco aparecia asi que mi pregunta es:
como hacer para eliminar el sistema operativo con su aplicacion? porque a decir verdad no quiero formatear mi disco

1482 views
May 09, 2020 at 02:14 PM

sound in my PC

The sound in my PC has disappeared all of a sudden. Can you help me fix it? I work with Windows 7 professional and my sound card is Realtek, built on the motherboard.
1476 views
May 09, 2020 at 09:49 PM

Отвалился BlueTooth

Добрый день
на обоих моих ноутбука пропал блутус. Возможно что то позволил исправить программе не проконтролировав. Как включить блютус снова? В скрытых девайсай его вижу. Система предлагаетпереустановить драйвер, но дело явно не в этом.

1473 views
Apr 29, 2020 at 06:00 AM

first display has unwanted text on it

recently when I start my computer the display show a list of system information on the right side of screen. It does not appear on subeuent pages. I can not get rid of it or find the dourse

1473 views
Feb 16, 2020 at 06:17 PM

Swipe Left, esp from rt edge, activates Cortana?

Please tell me how to disable this highly distracting action?
1465 views
Jul 19, 2020 at 12:12 AM

Нагрузка диска на 100 процентов

Почему диск нагружается на 100 процентов прошу помочь

1464 views
Mar 13, 2020 at 07:22 PM

RAM

Hi, what benefits I would get if I increase thr RAM to 16GB instead of 8GB as it is now? would that enhance the overall performance of my laptop?
Thank you

1464 views
Jun 26, 2020 at 10:13 PM

Bluetooth Connectivity

Only getting partcial connectivity on both KOSS wirless speaker and headset.
Currently the headset is showing "Connected Voice".
If disconnected it will show "Driver Error".
Please advise.
Thank you.

1464 views
Aug 04, 2020 at 03:09 PM

After Auslogics did some repairs, alot doesnt work

I really cant type out the problems im having all because there are so many... I just got a Performace Scan message from Auglogics as I am typing this message stating "its been 6 days since your last scan" but im afraid to run anything on auglogics. I need a Tech that knows computers very well to remote connect to my laptop and see if they can fix some if not all of these problems that came about. I will list some of the problems I am encountering but first I want to say that everthing did work before. I used to be a windows insider but now my diagnostic data is set to basic and i cant chage it to full.. In yellow, at the top of the windows settings page it now says that I do not have authorization or this setting is being controlled by your organizer. I dont have an Organizer. Ive never seen that Yellow Font orginazation control lock or what ever it is, ever before until about a week ago when i ran the last scan with auglogics. Its not just on that Diagnostic sending part, I find that I get that controlled by my orginazation lock out on all kinds of settings and controls. I work as a heavy equipment machinery driver and work doesnt even have comptures, im not in school or connected to any school account.. I bought my own brand new laptop about 3 months ago, its connected on my home network Optimum Internet and my outlook account isnt attached to anything but my Xbox One X and like i said it was never there before... I cant type in any Windows app or the task bar without having to hit the windows key + R and enter C:\Windows\System32\ctfmon.exe and then it works, but needs to be done everytime i turn my laptop on... I used to always have my Samsung Fit 64 gig tiny flat USB and my SDXC 64 gig 170Mbps read/write card set to enable read and write and catch. Not Readyboost.. but now i cant do that. both USB and SDXC are all over the place.. I have gigabyte speed from optimum and yet my whole computer runs slow... I cant type in the search bar and get my apps show up, or update, or power plan. nothing... AND for some reason, Ive NEVER had 4 accounts. when i turn my laptop on i can only log into my account like normal. but then when you look at the account users, theres administrator, then there is like 3 accounts of my name.. i dont know what to do

1463 views
May 06, 2020 at 04:31 PM

NON SI APRE PIU' IMPOSTAZIONI IN WINDOWS

DOPO AVER INSTALLATO AUTOLOGISTICS , IN WINDOWS NON MI SI APRONO PIU' LE IMPOSTAZIONI DI SISTEMA E WINDOWS UPDATE ... CHIEDO CORTESEMENTE UNA RISPOSTA .... GRAZIE 1000
1463 views
Aug 19, 2020 at 04:51 PM

Can't enter settings

Can't enter settings app. Stuck at icon

1461 views
May 22, 2020 at 06:05 AM

Driver update potential issue

Hi - new customer. Purchased the Driver Update SW. I'm finding that the driver update wants to update my Windows 10 AMD A8-7410 APU with AMD Radeon R5 Graphics even after a successful update. I believe it's not updating successfully even though it indicartes that the update has been successful. Can you help me troubleshoot. What detail do you need from me?
1457 views
May 22, 2021 at 05:20 PM

Installation error message

Now and then when I try to install something I get the error message in the sample pop up. I need this sorting out as I have tried many things to get rid of it to no avail. I do not even know what it is asking for. It claims is on another disk does it mean disk or harddrive? I am installing things on an extension drive as my C: is full. are there files on C: that it needs to install and maybe that is why it is asking me. Can I duplicate those files so that it can use the extension drive?
This message prevents me from installing certain programs that I need so like I said I need the relevant files that it is asking me for.
1456 views
Jul 07, 2020 at 04:16 AM

Unused Applications - Application Logs

When doing an All Areas Scan the Disk Space never is 'Nothing Found' the result because the following files are always there:
C:\Windows\System32\SleepStudy\ScreenOn\ScreenOnPowerStudyTraceSession-2020 How can I delete, disable the folders of these files. I have gone in to the final files and deleted them, at least I think I have, but the early folders are still there and the Application Logs appear again. How do I get rid of or disable these folders? Thanks!
1453 views
Jul 20, 2020 at 01:40 AM

My Gmail account in Windows mail won't send.

Hello, and Merry Christmas. My gmail in windows10 will receive mail, but will no longer send. I've tried deleting and re-installing trhe account several times. Any ideas? I have no problem using the Gmail website, but I like the Windows10 default mail.
I wish you rain, and lots of rain!
George

1452 views
Dec 25, 2019 at 07:43 AM

モニター画面が操作中に何回も、すぐ真っ暗になります。

本日より、スクリーンセーバーのセッティングと違う動きで画面が1分位で真っ暗になります。マウスを動かしたり、エンターキーを押すと元の画面に戻ります。
なにかこのソフトがよかれと思ってそういう動作をしているのかもしれないと思いメールを書きました。
余りに頻繁に画面が暗くなるので、今もzoomで会議をしておりましたが、何回もマウス、エンターキーの操作をしなければならなかったので煩わしく思い、解除できればと思いメールしました。

因みに、電源操作も全て解除し、なしの状態にしております。

以上宜しくお願いします。

佐藤光則  hsny7743@uranus.dti.ne.jp
1450 views
Jun 24, 2021 at 07:08 AM