• Issues with installed software
410 questions

game crash

Hello. When you start any game while the program is running in the background, it crashes to the desktop. When you exit the program, there is no departure. Is this what you should do when starting games? Game optimization has been activated.
1374 views
Sep 02, 2020 at 06:27 PM

Discord failed installation

hello there, im facing a problem with installing discord, says something about checking the setup logs or something to contact author. i watched your video on how to fix that problem and tried both methods but they dont work. Is there anyway i can get help? Thank you. Btw i just put access because there was no discord subcategory, the problem isnt with access its with discord.

1734 views
Aug 26, 2020 at 01:20 PM

Cannot play RDR2 through Steam

[2020-08-06 13:50:16.559] [ ERROR ] [11668] [crashdetection] Exit code 0xc0000005 indicates a fatal game exit (reason: STATUS_ACCESS_VIOLATION)

I think my game was hacked
1431 views
Aug 06, 2020 at 11:36 AM

Restore

Can I ask you a question of restoring an image?

1582 views
Jul 29, 2020 at 04:16 PM

ATOK ジャストシステム契約管理エージェント「管理のサービス」が停止になってしまう

ワンクリックでスキャンしたのち、ジャストシステム契約管理サービスが停止になってしまう。その度に、コントロールパネルからサービスへと開いて、「サービスの起動」を開始しなければならない。これをコントロールパネルからのサービスを開かずに、常に自動にするようにするには
どのように対処すればよいか。
2039 views
Jul 20, 2020 at 03:51 AM

wont install new drivers

cant install nvidia gforce and driver booster wont update my drivers ie: game drivers for windows

1373 views
Jun 14, 2020 at 05:08 PM

социальные сети

при общении в интернете мое изображение удваивается

1606 views
May 25, 2020 at 08:02 AM

Certificates

Good evening,
I have an issue with my computer no longer reading the certificates when I insert my id card into a card reader on my computer. I've tested the card reader on different computers with windows 10 as well. So it's not the device or id card. I tested different card readers to no avail as well. It seems to be a softare issue that I think Austologics is blocking or something else. I've tried different browers and that also did not lead to any success.

1483 views
May 16, 2020 at 02:18 AM

programs as a threat

Dear Sir / Madam, I bought the programs Defrag, Register Cleaner and Bootspeed from Auslogics. With license. I am satisfied with the programs but Malwarebytes sees these programs as a threat. See picture. How can this and how can I solve this.

1724 views
Apr 13, 2020 at 07:07 AM

BoostSpeed wird permanent von Avira gelöscht

Sehr geehrte Damen und Herren,

mein Antivirusprogramm "Avira Antivirus Pro" stuft BoostSpeed permanent als Bedrohung ein und löscht es.
Gestern wurde BoostSpeed 3x gelöscht!

Hierfür hätte ich gerne eine Lösung von Ihnen erfahren.


Mit freundlichen Grüßen

Prösch

1345 views
Apr 11, 2020 at 07:05 AM

ANTI-MALWARE PROGRAM CONFLICT W/NORTON SECURITY

Hello - I have your Auslogics Anti-Maleware program and recently added Norton Security. Norton security runs scans in the backgound and for some reason goes after the anti-malware prgram, esentially erasing it. However it leaves my Auslogics BoosSpeed & Auslogics Driver Update prgrams alone, so they continue to run fine. Now every day I have to re-load the anti-malwar program.
I went into Norton checking the Virus & Firewall settings which are set to "allow" your anti-malway program , but it still continues to erase the entire anti-malware application. Do you have any ideas on how to fix this in Norton..?

1486 views
Mar 21, 2020 at 11:42 PM

I cannot reinstall ScanSnap software

I have had a Fujitsu S1500 ScanSnap scanner on my computer since I got it. Something happened lately (probably a refresh of Win10) and the program, ScanSnap Manager, stopped opening automatically when I turned on the scanner (connected by USB). After trying every remedy I could think of, I uninstalled the ScanSnap software, and cleaned the registry, figuring that I would reinstall the software from the original disk.

But even though I've done everything I know how to do to wipe the computer free of any traces of the original program, as you can see from the attached screen shot, the installer is not letting me install the program as it thinks there's a version already on the computer. There's nothing in installed programs, nor the registry, related to this program. And I force uninstalled it too. At this point I'm unable to use my scanner. Help!

Note that the subcategory of this question is not "Get Help" but your UI won't let me submit a question without choosing something, and the program in question is not in the dropdown list becuase it's already been uninstalled.

2299 views
Mar 08, 2020 at 08:21 PM

MalwareBytes pups

How can I prevent MalwareBytes from regarding you as a pup?

2337 views
Jan 14, 2020 at 01:52 AM

антивирус

влияетли эта праграмма на скачивание антивируса
???

1445 views
Jan 12, 2020 at 03:50 PM

Acronis

Cannot install Acronis S/W. Cannot uninstall Acronis Common Components

1750 views
Jan 09, 2020 at 03:51 PM

acronis power plan

I used to have acronis power plans available. I no longer have them. How do I install them and where do I get them? I had them a month or so ago but when I did a new install it was not availab.e\\le

1695 views
Jan 05, 2020 at 09:27 PM

cannot delete HKEY Acronis

Cannot install/activate Acronis s/w due to Registry problem

5251 views
Dec 24, 2019 at 05:54 PM

Не получается запустить.

Доброй ночи.
Полную проверку системы и во время проверки я кое-что сделал, а что не знаю.
Программа не запускается а проблема в том что служба выключена...
(не удалось запустить службу nvidia localsystem container ошибка 14109)

1689 views
Dec 22, 2019 at 10:39 PM

Malwarebytes Shuts Down Auslogics BoastSpeed11 and Quaranteens it

Malwarebytes Shuts Down Auslogics BoastSpeed11 and Quaranteens it. I have to shut down Malwarebytes and then reinstall Auslogics BoastSpeed11. Then during reinstallation I get a number of errors but the Auslogics BoastSpeed11 does reinstall but this can not be good for the stability of the system. What to do ?

1332 views
Dec 13, 2019 at 07:36 PM

Minecraft

modを使ってマイクラを楽しんでプレイしてるんですが、最近forgeを28.1.76から最新のものに変えたら、起動するんですがメニュー画面まで行かなくなりました。
どうすればいいのでしょうか?
いちおう、エラーログを添付しますので教えて下さい。お願いします。

1244 views
Dec 10, 2019 at 05:25 AM

versione Pro

Buonasera volevo chiedere se avevo acquistato versione registrata normale o Versione Pro perche nonostante il seriale che mi e' stato inviato

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........ non si attiva la versione Pro

Poi ho notato all'inizio un notevole consumo di risorse CPU.......poi molto dopo si e' Abbassata anche il 70%

925 views
Jan 24, 2022 at 06:58 PM

ваш деинсталятор не удаляет эту программу

у меня ауслоджик про, платная версия. ваш деинсталятор не удаляет bluestacs.
923 views
Jul 05, 2022 at 04:10 PM

BoostSpeed 13 BUG Issue

There is an aggravating "BUG" in BoostSpeed 13. A message frequently appears that states I have many TERABYTES of files in my Recycle Bin. See the attached screenshot.

I got this message today, while having less than 25 MB of files in my Recycle Bin.

Please look into this and fix this BUG.

Thank you.

Myron Achtman

Content hidden to protect privacy

923 views
Feb 25, 2023 at 07:12 PM

Defrag and optomize problems

I have problems with defrag and optomize - it takes hours to complete the process. My previous version did not have that problem. It is so bad that i use windows defrag instead of Your defrag --- any ideas as to why???
923 views
Mar 30, 2022 at 12:47 PM

Ram Optimization

How do I enable the Ram Optimization fuction on Boost Speed 12?
922 views
Mar 26, 2022 at 05:34 PM

BOOT SPEED PRO

I HAVE RENEWED MY BOOT SPEED SUBSCRIPTION BUT I CAN'T PERFORM CERTAIN FUNCTIONS I AM ASKED TO TAKE PRO VERSION WHILE I HAVE ALREADY PAID THE BASIC VERSION HOW TO UPGRADE TO THE PRO VERSION WITHOUTPAYING THE 50 EUROS MORE ?

LICENCE N°:

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THANK YOU

920 views
Jan 25, 2022 at 02:26 PM

python .dll error

i am encounteredwith the attached python.dll error, kindly let me know the solution.
i am using windows 7 , 64 bit.
919 views
Mar 12, 2022 at 06:47 AM

After using Auslogics Boot Speed 13 (Pro) and restaring the Windows, the screen becomes black.

Hi there,
After using Auslogics Boot Speed 13 (Pro) (scan, regedit, clean, regdefrag, disk defrag, window slimmer, internet optimisation) and restaring the Windows, the screen becomes black in a few minutes. It is possble to change open windows by Alt + Tab. Ctr + Alt + Del can recall Task Manager. But the screen is black, it is not possible to see a wallpaper, call Start menu, task bar is invisible as well. Only restart the system helps, can I fix it in another way, please?
Thank you.
Richard.
919 views
Aug 19, 2023 at 07:07 PM

Shreddern und Löschen

In dem Tool "File shredder" wird sowohl geshreddert als auch gelöscht.
Worin besteht der Unterschied?
916 views
Feb 28, 2022 at 12:07 PM

Auslogics 12

переустановил виндоус ..поставил программу Auslogics 12 а ключь не могу поставить.... Помогите...
916 views
Jan 24, 2022 at 07:47 PM

Unintalled software packahe

I only use mu PC for flight simulation practive. Iecently uninstalled a program called Traffic Global. IT contined over twelve thousand files. Every time I run the Duplicate Filesprogram, the files continue to show up although I removed Traffiv Global weeks ago. Can you advise? Thanks!

Jack Sullivan
915 views
May 07, 2022 at 01:28 AM

activation Boostspeed

Hello,
I have been using Boostspeed pro for years, and now the software only opens in the free version, even when I copy the activation key received in December by email.
A window appears, saying "Registered software", yet the software remains in free version.
Can you help me solve this problem?
912 views
Jan 24, 2022 at 11:37 PM

doublons

Bonjour , existe-t-il un logiciel (facile) , pour éliminer tous les doublons automatiquement ( sans cocher toutes les cases de tous les doublons ) . Merci , cordialement

912 views
Apr 11, 2022 at 08:14 AM

Intel Graphics Installer Not Prompt Back After Loading For Install

Dear Sir /Madam,

I'm facing Intel Graphics Installer not prompt back after loading for continue install start on version Driver 31.0.101.4644 WHQL. Need some advice what when wrong and how to resolve.
912 views
Aug 31, 2023 at 02:54 AM

rendre les textes plus lisibles

Comment augmenter la grosseur des caractères, pour les rendre plus lisibles.
901 views
Apr 01, 2022 at 01:10 AM

Compte

Bonjour,
Ou puis je trouver mon compte
Merci d'avance
Hendrik Zutterman
898 views
Jan 13, 2023 at 10:31 AM

Lizenz

Warum wurde meine Lizenz gesperrt ich kann das Programm nicht mehr öffnen ich habe im Dezember 2021 verlängert und gekauft. Bitte um Freischaltung. Danke
895 views
Jan 26, 2022 at 07:56 PM

Pro Version aktivieren.

Your Auslogics license information, order #

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Ich nutze AusLogics Boost Speed schon sehr lange - mit obigem licence key lässt sie sich nicht aktivieren.

Was ist das los - auch löschen und Neuinstallation hat nichts gebracht.

Mfg

Decker Gustav

894 views
Jan 22, 2022 at 07:55 PM

Programa não esta fazendo scan

Quando eu peço para fazer varredura o programa interrompe e apresenta o seguinte log
889 views
Dec 16, 2022 at 12:47 PM

auslogics driver updater causes WINDOWS 10 to be disabled

I have the Auslogics Driver updater and used it on my ACER laptop , which is only 3 years old.
The updater found 16 drivers that needed updating.
I did the updating and restarted the laptop.
The laptop then wouldnt start - I got the blue screen error message.
The only way I could get it working again, which took me 2 days, was to reset back to a restore point 2 weeks ago .

As a result I presume the driver updating never happened.
Is there anything I can do to get the Driver Updater to work without causing this significant error message?
886 views
Jul 25, 2022 at 12:23 PM