• Issues with installed software
410 questions

Empty folder program freezing up

Hello there. First time asking for assistance. The AB13 Suite works great except for the empty folder program which freezes up on both computers here at the office. Whole program then does. What now? Thanks....

Paul


717 views
May 16, 2023 at 11:36 AM

Versione Auslogics BoostSpeed 13

Gentile Auslogics, vi chiedo cortesemente se è prevista la possibilità di provare la versione Pro di BoostSpeed anche solo per 24 ore. Grazie e cordiali saluti
720 views
Apr 29, 2023 at 10:40 AM

BoostSpeed11でスキャン、不具合解決をするとGoogleDriveが終了する

お世話になります。
BoostSpeed11のダッシュボードからスキャン、表示された問題を解決すると、インストールされている「GoogleDrive」が終了します。

割り当ててある仮想ドライブも消え、タスクバーのアイコンも消えてGoogleDriveが機能しません。GoogleDriveの再起動も出来ません。
GoogleDriveが終了した時点でGoogleDriveアプリのプログラム自体は削除されないので、
コントロールパネル、プログラムと機能から削除→再起動→ログイン→再インストールが必要になります。

GoogleDriveのインストールフォルダや関連すると思われるレジストリをスキャン対象から除外しましたが、この問題は解決しません。

何か良い方法があれば教えて下さい。
以上、よろしくお願いします。

726 views
Apr 25, 2023 at 02:44 AM

Clearing Privacy History issues

Every day, I start the day, running Advanced System Care, then Glary Utilities, then WiseCare 365, then Auslogics Bootspeed 13, the I reboot and then run ASC again. I have been doing this now, daily, for over 3 years (updating as they are made public). 1st run of ASC... I find privacy issues and then delete them. With Glary's... I run (in Advanced) their "Erase history" under "Privacy" multiple times until I get "Zero" issues found (sometimes up to 15 times to get a zero response). Then I run WiseCare, multipl times (usually around 6 times (main page) and then Under "System Cleaner" I usually only run each section once... sometimes though I run the "Advanced Cleaner" a few times, each time returning a different number of files found and cleaned... but never getting a "zero" found result. NEXT is Auslogics Bootspeed 13 (AB13) I run the main screen, cure the findings... and then I run the "privacy" scan again... and I have done this up to 30 times in a row. The important thing hereis... each time returns a number of files found that is different than the previous time AND there is no pattern to the numbers returned either!

Looking at the past, the Neuroquila virus (circa around 1995) was the first (as far as I know) "polymorphing" virus. It created a "sacrificial virus" to "feed" any existing antivirus program on a machine so that while the antivirus was repairing the created virus the real virus could then attack the antivirus, making it, in the future, always retrun a "no virus found" message to the user. Next, as I recall... comes the concept of "nesting" where when you remove one thing another is created as that one is eliminated.

the above are just 2 examples of why I could be getting the results, daily, that I get BUT... I have stopped these programs after just doing an initial run of each and I have, many, many times stopped them short of doing an all out cleaning and I have done many "all out cleanings" (where I run each program multiple times) and there is a large difference in my end performance of the machine. PS... I do this on all 3 of the machines I have running and NO... I am not making money with my computers... I am a 71 year old man who's retired and od this for cheap thrills and to prove I haven't yet lost my sanity... thank you very much.

Sooooo.... I'd like to buy your program... but only if there's a component in it that let's me state how many times each component within it will run before it stops running.... cause sitting here and re-running these programs for over an hour everyday... just to keep my computer operating at a decent speed (2-I.7... 16 GB Mem, 500 GB SSD, 1- I.5 ... 16GB Mem, 500 GB SSD).

What I want is something I can configure to run multiple passes of the different compnents within your software so I can set it and then go do something else while it scours, re-scourts and rescours again as many times as I want it to.

Cool?
964 views
Apr 24, 2023 at 01:11 PM

BoostSpeed 13 Ansehen der Ergebnisse

Warum kann ich bei BoostSpeed die Ergebnisse nicht lesen? Sowie ich auf "Die Reparatur abgeschlossen. Klicken Sioe hier um die Ergebnisse anzusehen" drücke, verschwindet alles. Ich konne bishe keine Ergenisse mir ansehen.
Im Voraus vielen Dank!!

Regards Hans
701 views
Apr 23, 2023 at 09:44 AM

chrome

my chrome video is not working
699 views
Apr 15, 2023 at 05:49 AM

Licence Auslogics

Bonjour, je suis client chez vous depuis plusieurs années, si je prends la licence pro, aurais je la totalité de votre logiciel avec bien sur la défraguementation des disque SSD? ... Merci pour votre réponse.
Salutations cordiales.
André
697 views
Apr 14, 2023 at 09:49 AM

slow start

Bootspeed is very slow to open on my pc.
707 views
Apr 05, 2023 at 02:53 PM

BoostSpeed reading errors

On the bottom strip of the main display on BoostSpeed there are alternating displays of some statistics for CPU HDD NET and RAM. All of these consistently show 0%. Why are they not reading?
Also I frequently get a pop-up suggeting I clear my browser cache because it contains anywhere from 23 to 46 TERABYTES of data. This is odd because I have only 3 TB of available storage on this machine.
699 views
Apr 05, 2023 at 12:18 PM

Where to find the Optimize Tab

In Auslogics Boostpeed 13 the Optimize Tab disappears in Advanced Mode after closing the app and relaunching Boostpeed 13. I tend to forget or cannot find the tool that creates the Optimize Tab. Which tool houses or creates the Optimize Tab?
670 views
Apr 04, 2023 at 04:14 AM

How do I correct index entry errors?

How do I correct index entry errors?
816 views
Apr 03, 2023 at 05:58 PM

upgrade

do i need an upgrade for home use only
689 views
Apr 01, 2023 at 08:59 AM

вопрос

почему не работает
697 views
Mar 28, 2023 at 04:48 PM

Defrag external usb drive?

Hello,

How to I use defrag 11 on an external USB drive?
My little dirve appears in Windows 10 but doensn't show up in your defrag software for me.

Thanks,
joshua
732 views
Mar 17, 2023 at 07:31 AM

Auslogics - Disk Doctor (Repair)

Hello Sir/Madam.

As per an initial scan with the Disk Doctor, it diagnosed having disk errors on my SSD.

For any further analysis, it states that my SSD will be dismounted and locked while it performs its majic.

My questions:
- What are the consequences if the SSD is not remounted onto my Surface computer,
- Is the Disk Doctor a reliable software, or could I be left in a lurch if the SSD is not reconnected to my computer and
- How long could the repair take. I have a 500 GW SSD.

Regards,

Pietro Di Zanno
883 views
Mar 15, 2023 at 04:35 AM

Auslogics scans

I have been using Auslogics for seceral years now. My question is how long do the results of a scan last. I have noticed for instance that the internet settings hold goo,. the scan in clean-up are good and then the next day they must be deleted again. Does a reboot erase some of youy clean-up for tha same day? Just curious. Any info would be helpfil. Thanks.
783 views
Mar 14, 2023 at 08:36 PM

Registry Cleaner

Hallo Auslogics Team ! Ich hatte mir vor Boostspeed 13 Pro den Auslogics Registry Cleaner Professinal gekauft !
Meine Frage...Sind diese beiden Produktversionen identisch bzw.funktionsgleich ?
Würde mich über schnelle Rückmeldung freuen!
Mit freundlichen Grüßen Klaus Ratje
725 views
Mar 14, 2023 at 01:36 PM

Disk Defrag 11 - Wipe disk blank area function reports 100%, but doesn't actually finish

I know that wiping a large HD can take time, but it reached 100%, the program never repotred it finished. I let it continue to run nearly 12 hours after it reached the 99-100% point. I couldnt close the program either, so I restarted the PC in order to close the program. Dell Percision T3500, 24GB RAM, 8 core Xeon W3540, Win10 x64 on SSD. Everything else runs well. I'm using the paid version of Disk Defrag 11.
725 views
Mar 13, 2023 at 11:13 PM

Start up

When I use Auslogiics to fire up It seems to take a long time befor I can use it
673 views
Mar 12, 2023 at 01:52 PM

habe doch freischaltcode von computerbild

warum kann ich nicht freischalten, wenns nicht geht dann behaltet es eben da bin ich weg
652 views
Mar 12, 2023 at 07:10 AM

versione Pro

Buonasera volevo chiedere se avevo acquistato versione registrata normale o Versione Pro perche nonostante il seriale che mi e' stato inviato

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........ non si attiva la versione Pro

Poi ho notato all'inizio un notevole consumo di risorse CPU.......poi molto dopo si e' Abbassata anche il 70%

925 views
Jan 24, 2022 at 06:58 PM

ваш деинсталятор не удаляет эту программу

у меня ауслоджик про, платная версия. ваш деинсталятор не удаляет bluestacs.
923 views
Jul 05, 2022 at 04:10 PM

BoostSpeed 13 BUG Issue

There is an aggravating "BUG" in BoostSpeed 13. A message frequently appears that states I have many TERABYTES of files in my Recycle Bin. See the attached screenshot.

I got this message today, while having less than 25 MB of files in my Recycle Bin.

Please look into this and fix this BUG.

Thank you.

Myron Achtman

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923 views
Feb 25, 2023 at 07:12 PM

Defrag and optomize problems

I have problems with defrag and optomize - it takes hours to complete the process. My previous version did not have that problem. It is so bad that i use windows defrag instead of Your defrag --- any ideas as to why???
923 views
Mar 30, 2022 at 12:47 PM

Ram Optimization

How do I enable the Ram Optimization fuction on Boost Speed 12?
922 views
Mar 26, 2022 at 05:34 PM

After using Auslogics Boot Speed 13 (Pro) and restaring the Windows, the screen becomes black.

Hi there,
After using Auslogics Boot Speed 13 (Pro) (scan, regedit, clean, regdefrag, disk defrag, window slimmer, internet optimisation) and restaring the Windows, the screen becomes black in a few minutes. It is possble to change open windows by Alt + Tab. Ctr + Alt + Del can recall Task Manager. But the screen is black, it is not possible to see a wallpaper, call Start menu, task bar is invisible as well. Only restart the system helps, can I fix it in another way, please?
Thank you.
Richard.
919 views
Aug 19, 2023 at 07:07 PM

BOOT SPEED PRO

I HAVE RENEWED MY BOOT SPEED SUBSCRIPTION BUT I CAN'T PERFORM CERTAIN FUNCTIONS I AM ASKED TO TAKE PRO VERSION WHILE I HAVE ALREADY PAID THE BASIC VERSION HOW TO UPGRADE TO THE PRO VERSION WITHOUTPAYING THE 50 EUROS MORE ?

LICENCE N°:

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THANK YOU

919 views
Jan 25, 2022 at 02:26 PM

python .dll error

i am encounteredwith the attached python.dll error, kindly let me know the solution.
i am using windows 7 , 64 bit.
917 views
Mar 12, 2022 at 06:47 AM

Shreddern und Löschen

In dem Tool "File shredder" wird sowohl geshreddert als auch gelöscht.
Worin besteht der Unterschied?
916 views
Feb 28, 2022 at 12:07 PM

Auslogics 12

переустановил виндоус ..поставил программу Auslogics 12 а ключь не могу поставить.... Помогите...
916 views
Jan 24, 2022 at 07:47 PM

Unintalled software packahe

I only use mu PC for flight simulation practive. Iecently uninstalled a program called Traffic Global. IT contined over twelve thousand files. Every time I run the Duplicate Filesprogram, the files continue to show up although I removed Traffiv Global weeks ago. Can you advise? Thanks!

Jack Sullivan
915 views
May 07, 2022 at 01:28 AM

activation Boostspeed

Hello,
I have been using Boostspeed pro for years, and now the software only opens in the free version, even when I copy the activation key received in December by email.
A window appears, saying "Registered software", yet the software remains in free version.
Can you help me solve this problem?
912 views
Jan 24, 2022 at 11:37 PM

doublons

Bonjour , existe-t-il un logiciel (facile) , pour éliminer tous les doublons automatiquement ( sans cocher toutes les cases de tous les doublons ) . Merci , cordialement

912 views
Apr 11, 2022 at 08:14 AM

Intel Graphics Installer Not Prompt Back After Loading For Install

Dear Sir /Madam,

I'm facing Intel Graphics Installer not prompt back after loading for continue install start on version Driver 31.0.101.4644 WHQL. Need some advice what when wrong and how to resolve.
910 views
Aug 31, 2023 at 02:54 AM

rendre les textes plus lisibles

Comment augmenter la grosseur des caractères, pour les rendre plus lisibles.
901 views
Apr 01, 2022 at 01:10 AM

Compte

Bonjour,
Ou puis je trouver mon compte
Merci d'avance
Hendrik Zutterman
898 views
Jan 13, 2023 at 10:31 AM

Lizenz

Warum wurde meine Lizenz gesperrt ich kann das Programm nicht mehr öffnen ich habe im Dezember 2021 verlängert und gekauft. Bitte um Freischaltung. Danke
895 views
Jan 26, 2022 at 07:56 PM

Pro Version aktivieren.

Your Auslogics license information, order #

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Ich nutze AusLogics Boost Speed schon sehr lange - mit obigem licence key lässt sie sich nicht aktivieren.

Was ist das los - auch löschen und Neuinstallation hat nichts gebracht.

Mfg

Decker Gustav

894 views
Jan 22, 2022 at 07:55 PM

Programa não esta fazendo scan

Quando eu peço para fazer varredura o programa interrompe e apresenta o seguinte log
889 views
Dec 16, 2022 at 12:47 PM

auslogics driver updater causes WINDOWS 10 to be disabled

I have the Auslogics Driver updater and used it on my ACER laptop , which is only 3 years old.
The updater found 16 drivers that needed updating.
I did the updating and restarted the laptop.
The laptop then wouldnt start - I got the blue screen error message.
The only way I could get it working again, which took me 2 days, was to reset back to a restore point 2 weeks ago .

As a result I presume the driver updating never happened.
Is there anything I can do to get the Driver Updater to work without causing this significant error message?
885 views
Jul 25, 2022 at 12:23 PM