• Issues with installed software
410 questions

game crash

Hello. When you start any game while the program is running in the background, it crashes to the desktop. When you exit the program, there is no departure. Is this what you should do when starting games? Game optimization has been activated.
1374 views
Sep 02, 2020 at 06:27 PM

Discord failed installation

hello there, im facing a problem with installing discord, says something about checking the setup logs or something to contact author. i watched your video on how to fix that problem and tried both methods but they dont work. Is there anyway i can get help? Thank you. Btw i just put access because there was no discord subcategory, the problem isnt with access its with discord.

1734 views
Aug 26, 2020 at 01:20 PM

Cannot play RDR2 through Steam

[2020-08-06 13:50:16.559] [ ERROR ] [11668] [crashdetection] Exit code 0xc0000005 indicates a fatal game exit (reason: STATUS_ACCESS_VIOLATION)

I think my game was hacked
1431 views
Aug 06, 2020 at 11:36 AM

Restore

Can I ask you a question of restoring an image?

1582 views
Jul 29, 2020 at 04:16 PM

ATOK ジャストシステム契約管理エージェント「管理のサービス」が停止になってしまう

ワンクリックでスキャンしたのち、ジャストシステム契約管理サービスが停止になってしまう。その度に、コントロールパネルからサービスへと開いて、「サービスの起動」を開始しなければならない。これをコントロールパネルからのサービスを開かずに、常に自動にするようにするには
どのように対処すればよいか。
2039 views
Jul 20, 2020 at 03:51 AM

wont install new drivers

cant install nvidia gforce and driver booster wont update my drivers ie: game drivers for windows

1373 views
Jun 14, 2020 at 05:08 PM

социальные сети

при общении в интернете мое изображение удваивается

1606 views
May 25, 2020 at 08:02 AM

Certificates

Good evening,
I have an issue with my computer no longer reading the certificates when I insert my id card into a card reader on my computer. I've tested the card reader on different computers with windows 10 as well. So it's not the device or id card. I tested different card readers to no avail as well. It seems to be a softare issue that I think Austologics is blocking or something else. I've tried different browers and that also did not lead to any success.

1483 views
May 16, 2020 at 02:18 AM

programs as a threat

Dear Sir / Madam, I bought the programs Defrag, Register Cleaner and Bootspeed from Auslogics. With license. I am satisfied with the programs but Malwarebytes sees these programs as a threat. See picture. How can this and how can I solve this.

1724 views
Apr 13, 2020 at 07:07 AM

BoostSpeed wird permanent von Avira gelöscht

Sehr geehrte Damen und Herren,

mein Antivirusprogramm "Avira Antivirus Pro" stuft BoostSpeed permanent als Bedrohung ein und löscht es.
Gestern wurde BoostSpeed 3x gelöscht!

Hierfür hätte ich gerne eine Lösung von Ihnen erfahren.


Mit freundlichen Grüßen

Prösch

1345 views
Apr 11, 2020 at 07:05 AM

ANTI-MALWARE PROGRAM CONFLICT W/NORTON SECURITY

Hello - I have your Auslogics Anti-Maleware program and recently added Norton Security. Norton security runs scans in the backgound and for some reason goes after the anti-malware prgram, esentially erasing it. However it leaves my Auslogics BoosSpeed & Auslogics Driver Update prgrams alone, so they continue to run fine. Now every day I have to re-load the anti-malwar program.
I went into Norton checking the Virus & Firewall settings which are set to "allow" your anti-malway program , but it still continues to erase the entire anti-malware application. Do you have any ideas on how to fix this in Norton..?

1486 views
Mar 21, 2020 at 11:42 PM

I cannot reinstall ScanSnap software

I have had a Fujitsu S1500 ScanSnap scanner on my computer since I got it. Something happened lately (probably a refresh of Win10) and the program, ScanSnap Manager, stopped opening automatically when I turned on the scanner (connected by USB). After trying every remedy I could think of, I uninstalled the ScanSnap software, and cleaned the registry, figuring that I would reinstall the software from the original disk.

But even though I've done everything I know how to do to wipe the computer free of any traces of the original program, as you can see from the attached screen shot, the installer is not letting me install the program as it thinks there's a version already on the computer. There's nothing in installed programs, nor the registry, related to this program. And I force uninstalled it too. At this point I'm unable to use my scanner. Help!

Note that the subcategory of this question is not "Get Help" but your UI won't let me submit a question without choosing something, and the program in question is not in the dropdown list becuase it's already been uninstalled.

2299 views
Mar 08, 2020 at 08:21 PM

MalwareBytes pups

How can I prevent MalwareBytes from regarding you as a pup?

2337 views
Jan 14, 2020 at 01:52 AM

антивирус

влияетли эта праграмма на скачивание антивируса
???

1445 views
Jan 12, 2020 at 03:50 PM

Acronis

Cannot install Acronis S/W. Cannot uninstall Acronis Common Components

1750 views
Jan 09, 2020 at 03:51 PM

acronis power plan

I used to have acronis power plans available. I no longer have them. How do I install them and where do I get them? I had them a month or so ago but when I did a new install it was not availab.e\\le

1695 views
Jan 05, 2020 at 09:27 PM

cannot delete HKEY Acronis

Cannot install/activate Acronis s/w due to Registry problem

5251 views
Dec 24, 2019 at 05:54 PM

Не получается запустить.

Доброй ночи.
Полную проверку системы и во время проверки я кое-что сделал, а что не знаю.
Программа не запускается а проблема в том что служба выключена...
(не удалось запустить службу nvidia localsystem container ошибка 14109)

1689 views
Dec 22, 2019 at 10:39 PM

Malwarebytes Shuts Down Auslogics BoastSpeed11 and Quaranteens it

Malwarebytes Shuts Down Auslogics BoastSpeed11 and Quaranteens it. I have to shut down Malwarebytes and then reinstall Auslogics BoastSpeed11. Then during reinstallation I get a number of errors but the Auslogics BoastSpeed11 does reinstall but this can not be good for the stability of the system. What to do ?

1332 views
Dec 13, 2019 at 07:36 PM

Minecraft

modを使ってマイクラを楽しんでプレイしてるんですが、最近forgeを28.1.76から最新のものに変えたら、起動するんですがメニュー画面まで行かなくなりました。
どうすればいいのでしょうか?
いちおう、エラーログを添付しますので教えて下さい。お願いします。

1244 views
Dec 10, 2019 at 05:25 AM

ERROR / CRASH

I was using Thunderbird Portable e-mail client from my external drive [1TB capacity] for years before the crash. I am not sure if your IT specialist can assit me to solve this [ see attached ] I have 300K+ e-mails in it but since 4/10/24 when i tried to open it , the crash pop-up appeared. Due to this, I have to keep aside my external drive [ if plugged into my PC will shows as Driive D: ] and reinstal a fresh Thunderbird mail client to my laptop under Drive C: Only new e-mails from 4/10/24 are visible and I still hoping the old e-mails from Drive D: can still be recovered . Thank you for listening to my issue and really hope oyu can help .
159 views
Oct 17, 2024 at 11:18 AM

Fake scan

When I log into a search engine ( Google or Bing) the home page comes up. If I search for anything like Gmail or anything else it says "connection is not possible". It appears that a virus is diverting the search. The security software is picking up that it is diverting to p.f.360.cn/pollmessage. I can delete the unauthorised enteries but cannot get rid of the virus so it keeps happening. Does your service get rid of this fakescan.?
155 views
Nov 01, 2024 at 02:43 PM

RECOVERY OF WIPED IPHONE 14 PRO (NO BACK UP)

Hello, I have an iPhone 14 pro and by accident, I remotely wiped the phone trough "find my app". My question for you is whether this software can recover the extremely valuable data from the phone or any other available software you suggest? The phone is password-locked as lost and hasn't been switched on since the wipe happened.
Looking forward to hearing from you.

Best wishes
Nikola
142 views
Nov 16, 2024 at 02:21 AM

Installed Registry Cleaner

Is my already installed Auslogics Registry cleaner the Pro version ?
138 views
Nov 10, 2024 at 06:22 PM

Program language

First of all, I wish you a good day.
I want to learn something.
I am auslogics boostspeed 13 subscriber.
Is there Turkish language support for this program?
If not, when will it be available?
When can we learn.
When there is Turkish language support, do we need to do anything to speak Turkish?
Thank you very much in advance for your answer. Have a nice day again.
135 views
Nov 09, 2024 at 10:19 AM

android elementor

i installed android elementor in my windows 7 64 bit that working properly
84 views
Dec 04, 2024 at 10:17 PM

Зависает программа

Здравствуйте уважаемые. Скажите пожалуйста, почему зависает программа Auslogics SSD Optimizer 2 когда начинается Обрезка, и что делать?
66 views
Dec 13, 2024 at 08:19 AM

решение проблем

не работает колонка блютуз
32 views
Jan 05, 2025 at 12:04 PM

32-bit and 64-bit versions

Looking at the report from Revo Uninstaller of applications on my windows laptop running Windows 10, I can see most of them are the 64-bit version but quite a few of them (including Auslogics Boostspeed 13, Adobe Digital Editions 4.5, Kaspersky, Dropbox to name a few) are showing as the 32-bit version.
I believe if these were the 64-bit version they will run better and faster.
Is there anything I can do to convert them from 32-bit to 64-bit?
Please advise.
Thanks!
Chris
27 views
Jan 01, 2025 at 03:58 AM

безопасность

не мешает работе
21 views
Jan 05, 2025 at 02:55 PM