• Issues with installed software
410 questions

Empty folder program freezing up

Hello there. First time asking for assistance. The AB13 Suite works great except for the empty folder program which freezes up on both computers here at the office. Whole program then does. What now? Thanks....

Paul


717 views
May 16, 2023 at 11:36 AM

Versione Auslogics BoostSpeed 13

Gentile Auslogics, vi chiedo cortesemente se è prevista la possibilità di provare la versione Pro di BoostSpeed anche solo per 24 ore. Grazie e cordiali saluti
720 views
Apr 29, 2023 at 10:40 AM

BoostSpeed11でスキャン、不具合解決をするとGoogleDriveが終了する

お世話になります。
BoostSpeed11のダッシュボードからスキャン、表示された問題を解決すると、インストールされている「GoogleDrive」が終了します。

割り当ててある仮想ドライブも消え、タスクバーのアイコンも消えてGoogleDriveが機能しません。GoogleDriveの再起動も出来ません。
GoogleDriveが終了した時点でGoogleDriveアプリのプログラム自体は削除されないので、
コントロールパネル、プログラムと機能から削除→再起動→ログイン→再インストールが必要になります。

GoogleDriveのインストールフォルダや関連すると思われるレジストリをスキャン対象から除外しましたが、この問題は解決しません。

何か良い方法があれば教えて下さい。
以上、よろしくお願いします。

726 views
Apr 25, 2023 at 02:44 AM

Clearing Privacy History issues

Every day, I start the day, running Advanced System Care, then Glary Utilities, then WiseCare 365, then Auslogics Bootspeed 13, the I reboot and then run ASC again. I have been doing this now, daily, for over 3 years (updating as they are made public). 1st run of ASC... I find privacy issues and then delete them. With Glary's... I run (in Advanced) their "Erase history" under "Privacy" multiple times until I get "Zero" issues found (sometimes up to 15 times to get a zero response). Then I run WiseCare, multipl times (usually around 6 times (main page) and then Under "System Cleaner" I usually only run each section once... sometimes though I run the "Advanced Cleaner" a few times, each time returning a different number of files found and cleaned... but never getting a "zero" found result. NEXT is Auslogics Bootspeed 13 (AB13) I run the main screen, cure the findings... and then I run the "privacy" scan again... and I have done this up to 30 times in a row. The important thing hereis... each time returns a number of files found that is different than the previous time AND there is no pattern to the numbers returned either!

Looking at the past, the Neuroquila virus (circa around 1995) was the first (as far as I know) "polymorphing" virus. It created a "sacrificial virus" to "feed" any existing antivirus program on a machine so that while the antivirus was repairing the created virus the real virus could then attack the antivirus, making it, in the future, always retrun a "no virus found" message to the user. Next, as I recall... comes the concept of "nesting" where when you remove one thing another is created as that one is eliminated.

the above are just 2 examples of why I could be getting the results, daily, that I get BUT... I have stopped these programs after just doing an initial run of each and I have, many, many times stopped them short of doing an all out cleaning and I have done many "all out cleanings" (where I run each program multiple times) and there is a large difference in my end performance of the machine. PS... I do this on all 3 of the machines I have running and NO... I am not making money with my computers... I am a 71 year old man who's retired and od this for cheap thrills and to prove I haven't yet lost my sanity... thank you very much.

Sooooo.... I'd like to buy your program... but only if there's a component in it that let's me state how many times each component within it will run before it stops running.... cause sitting here and re-running these programs for over an hour everyday... just to keep my computer operating at a decent speed (2-I.7... 16 GB Mem, 500 GB SSD, 1- I.5 ... 16GB Mem, 500 GB SSD).

What I want is something I can configure to run multiple passes of the different compnents within your software so I can set it and then go do something else while it scours, re-scourts and rescours again as many times as I want it to.

Cool?
964 views
Apr 24, 2023 at 01:11 PM

BoostSpeed 13 Ansehen der Ergebnisse

Warum kann ich bei BoostSpeed die Ergebnisse nicht lesen? Sowie ich auf "Die Reparatur abgeschlossen. Klicken Sioe hier um die Ergebnisse anzusehen" drücke, verschwindet alles. Ich konne bishe keine Ergenisse mir ansehen.
Im Voraus vielen Dank!!

Regards Hans
701 views
Apr 23, 2023 at 09:44 AM

chrome

my chrome video is not working
699 views
Apr 15, 2023 at 05:49 AM

Licence Auslogics

Bonjour, je suis client chez vous depuis plusieurs années, si je prends la licence pro, aurais je la totalité de votre logiciel avec bien sur la défraguementation des disque SSD? ... Merci pour votre réponse.
Salutations cordiales.
André
697 views
Apr 14, 2023 at 09:49 AM

slow start

Bootspeed is very slow to open on my pc.
707 views
Apr 05, 2023 at 02:53 PM

BoostSpeed reading errors

On the bottom strip of the main display on BoostSpeed there are alternating displays of some statistics for CPU HDD NET and RAM. All of these consistently show 0%. Why are they not reading?
Also I frequently get a pop-up suggeting I clear my browser cache because it contains anywhere from 23 to 46 TERABYTES of data. This is odd because I have only 3 TB of available storage on this machine.
699 views
Apr 05, 2023 at 12:18 PM

Where to find the Optimize Tab

In Auslogics Boostpeed 13 the Optimize Tab disappears in Advanced Mode after closing the app and relaunching Boostpeed 13. I tend to forget or cannot find the tool that creates the Optimize Tab. Which tool houses or creates the Optimize Tab?
670 views
Apr 04, 2023 at 04:14 AM

How do I correct index entry errors?

How do I correct index entry errors?
816 views
Apr 03, 2023 at 05:58 PM

upgrade

do i need an upgrade for home use only
689 views
Apr 01, 2023 at 08:59 AM

вопрос

почему не работает
697 views
Mar 28, 2023 at 04:48 PM

Defrag external usb drive?

Hello,

How to I use defrag 11 on an external USB drive?
My little dirve appears in Windows 10 but doensn't show up in your defrag software for me.

Thanks,
joshua
732 views
Mar 17, 2023 at 07:31 AM

Auslogics - Disk Doctor (Repair)

Hello Sir/Madam.

As per an initial scan with the Disk Doctor, it diagnosed having disk errors on my SSD.

For any further analysis, it states that my SSD will be dismounted and locked while it performs its majic.

My questions:
- What are the consequences if the SSD is not remounted onto my Surface computer,
- Is the Disk Doctor a reliable software, or could I be left in a lurch if the SSD is not reconnected to my computer and
- How long could the repair take. I have a 500 GW SSD.

Regards,

Pietro Di Zanno
883 views
Mar 15, 2023 at 04:35 AM

Auslogics scans

I have been using Auslogics for seceral years now. My question is how long do the results of a scan last. I have noticed for instance that the internet settings hold goo,. the scan in clean-up are good and then the next day they must be deleted again. Does a reboot erase some of youy clean-up for tha same day? Just curious. Any info would be helpfil. Thanks.
783 views
Mar 14, 2023 at 08:36 PM

Registry Cleaner

Hallo Auslogics Team ! Ich hatte mir vor Boostspeed 13 Pro den Auslogics Registry Cleaner Professinal gekauft !
Meine Frage...Sind diese beiden Produktversionen identisch bzw.funktionsgleich ?
Würde mich über schnelle Rückmeldung freuen!
Mit freundlichen Grüßen Klaus Ratje
725 views
Mar 14, 2023 at 01:36 PM

Disk Defrag 11 - Wipe disk blank area function reports 100%, but doesn't actually finish

I know that wiping a large HD can take time, but it reached 100%, the program never repotred it finished. I let it continue to run nearly 12 hours after it reached the 99-100% point. I couldnt close the program either, so I restarted the PC in order to close the program. Dell Percision T3500, 24GB RAM, 8 core Xeon W3540, Win10 x64 on SSD. Everything else runs well. I'm using the paid version of Disk Defrag 11.
725 views
Mar 13, 2023 at 11:13 PM

Start up

When I use Auslogiics to fire up It seems to take a long time befor I can use it
673 views
Mar 12, 2023 at 01:52 PM

habe doch freischaltcode von computerbild

warum kann ich nicht freischalten, wenns nicht geht dann behaltet es eben da bin ich weg
652 views
Mar 12, 2023 at 07:10 AM

Notifacations

Can we stop the nag notifacations?
I do not need constant reminders that I have 3 questions, now 2. Stop it.
995 views
Nov 23, 2021 at 04:47 AM

Outlook not closing correctly

I have MS 365.
Brand new machine hi end
When I close Outlook it does close OK
But when I reopen in morning I always get message it did not close correctly "Something stopped it form closing" Do I want to restore to previuos". I click yes and it opens
Any ideas. It was reinstalled

Thanx
992 views
Feb 22, 2022 at 08:27 PM

Making best use of the high system resource usage detected warning

Boostspeed regularly gives me a warning message, "high system resource usage detected." What should I do to most usefully take advantage of this warning?
991 views
Jan 10, 2022 at 03:20 PM

Not able to install an upgrade for Boostspeed 12.2.0.0

I am unable to install the upgrade for Boostspeed 12..2.0.0 to 12.2.0.1
After completion of the upgrade software, the Help box remains showing my Version as 12.2.0.0

988 views
Jan 27, 2022 at 03:38 PM

Green Buttons asking to activate pro version

I have the Pro Version. When I click on Help/About the window confirms that. Why to I have a green button on every screen asking me to activate the Pro Version. I even hit the button and it confirms I have the Pro and the green buttons persist. Help.
985 views
Feb 01, 2022 at 12:42 AM

DRIVER UPDATER REFUSES TO CONNECT

Any idea as to why this is happening? I have registered the program in the WIN firewall, but no success. All other Auslogics software is working without a hitch.
Thanks for your help!
James
981 views
Sep 07, 2023 at 07:29 PM

windows 10

Hi, when cleaning up windows 10 by using boostspeed 12, it deletes all my downloaded files and videos ! how to resolve or avoid this ??? Thanks in advance
L Lantveld
979 views
Nov 18, 2021 at 01:26 PM

Application will not recognize Pro version

Hi there,

I have an active license key and discovered today that the app reverted to the free version. I put in my license key and it notes activation to be successful, however still runs as the free version.

To note: I have been unable to access the app itself without having to go into the administrator Windows account, which is a new finding since today as well. Not sure if that's related.

Any help would be great. Thanks.
John
978 views
Jan 23, 2022 at 05:18 PM

activation

it is not possible to activate this application with this key

Content hidden to protect privacy

973 views
Jan 23, 2022 at 07:49 PM

SSD optimization

Hello
I am using SSDs optimization for my SSD drive but I found out on the internet and youtube that I should not defragment my SSD, just let window trim does the work. I would like to know if Auslogic do any good for SSD and is it gonna insert extra "write" to my SSD? If it is the case I would rather use Window trim since I saw SSD optimization also do defragment task when I optimize with Auslogic Bootspeed 12
Best
972 views
Oct 22, 2021 at 03:43 PM

blocked

I now get a this app has been blocked for your protection

using my shortcut for disk defragmenter pro
971 views
Jan 21, 2022 at 05:40 AM

Integrator.exe wird blockiert

Beim Versuch, Boost Speed von der Taskleiste aus zu öffnen, erscheint folgende Mitteilung:
"Diese App wurde aus Sicherheitsgründen blockiert.
Ein Administrator hat die Ausführung dieser App blockiert
Weitere Informationen erhalten Sie vom Administrator.
Integrator.exe"
Ich bin selbst der Administrator meines Systems, sehe aber keine Möglichkeit, den Fehler zu beheben.
Bitte helfen Sie mir.
971 views
Jan 24, 2022 at 10:35 PM

Gah. Cannot access Report

I have not been able to view any of the reports in the Auslogics software. I just get a blank window in Foxfire.
970 views
Dec 13, 2021 at 06:38 PM

recovery of duplicate files accidentaly removed

I have removed duplicate files using the software, unfortunately i lost many RAW files of the photographs instead of JPEG versions of the RAW files, I wish to recover my raw files which was deleted first from the hard drive into the recycle bin and removed from there, the RAW files are Nikon NEF files. I am enclsong the JPEG of the RAW file which was deleted, many other RAW files were also lost accidentally ,
967 views
Sep 26, 2021 at 05:35 PM

Register errors

I just purchased BoostSpeed 12 and installed, but errords pop when I try to enter my license key. I'm going to attempt to uninstall and reinstall in the meantime.
966 views
Jan 01, 2022 at 12:38 AM

Bootspeed pro

I own a copy of Bootdspeed Pro. I cannot delete the Google cookies from Protect browser.
Help.

Dr. Brian Casey
965 views
Dec 17, 2022 at 01:22 AM

Clearing Privacy History issues

Every day, I start the day, running Advanced System Care, then Glary Utilities, then WiseCare 365, then Auslogics Bootspeed 13, the I reboot and then run ASC again. I have been doing this now, daily, for over 3 years (updating as they are made public). 1st run of ASC... I find privacy issues and then delete them. With Glary's... I run (in Advanced) their "Erase history" under "Privacy" multiple times until I get "Zero" issues found (sometimes up to 15 times to get a zero response). Then I run WiseCare, multipl times (usually around 6 times (main page) and then Under "System Cleaner" I usually only run each section once... sometimes though I run the "Advanced Cleaner" a few times, each time returning a different number of files found and cleaned... but never getting a "zero" found result. NEXT is Auslogics Bootspeed 13 (AB13) I run the main screen, cure the findings... and then I run the "privacy" scan again... and I have done this up to 30 times in a row. The important thing hereis... each time returns a number of files found that is different than the previous time AND there is no pattern to the numbers returned either!

Looking at the past, the Neuroquila virus (circa around 1995) was the first (as far as I know) "polymorphing" virus. It created a "sacrificial virus" to "feed" any existing antivirus program on a machine so that while the antivirus was repairing the created virus the real virus could then attack the antivirus, making it, in the future, always retrun a "no virus found" message to the user. Next, as I recall... comes the concept of "nesting" where when you remove one thing another is created as that one is eliminated.

the above are just 2 examples of why I could be getting the results, daily, that I get BUT... I have stopped these programs after just doing an initial run of each and I have, many, many times stopped them short of doing an all out cleaning and I have done many "all out cleanings" (where I run each program multiple times) and there is a large difference in my end performance of the machine. PS... I do this on all 3 of the machines I have running and NO... I am not making money with my computers... I am a 71 year old man who's retired and od this for cheap thrills and to prove I haven't yet lost my sanity... thank you very much.

Sooooo.... I'd like to buy your program... but only if there's a component in it that let's me state how many times each component within it will run before it stops running.... cause sitting here and re-running these programs for over an hour everyday... just to keep my computer operating at a decent speed (2-I.7... 16 GB Mem, 500 GB SSD, 1- I.5 ... 16GB Mem, 500 GB SSD).

What I want is something I can configure to run multiple passes of the different compnents within your software so I can set it and then go do something else while it scours, re-scourts and rescours again as many times as I want it to.

Cool?
964 views
Apr 24, 2023 at 01:11 PM

optimize put topaz studio into reccle bin

recycle bin is getting ful ans auslogics wants to empty it. How to I get topas=z back
962 views
Mar 19, 2022 at 05:32 PM

Notifications

I use Bitdefender VPN for anonomous web usage on my Windows 10 desktop computer. I connect to the internet using a USB wifi adapter. Last week the program updated. Now everytime I connect I get a message from BoostSpeed 12 about an attempt to change DNS detected. The next line states- Adapter:TAP Windows Adapter v9. The next line states-Value: 198.51.100.1
How do I stop getting this particular notification without stopping all notifications?

Thanks
T. Kinstler
mitland@aim.com
960 views
Jun 15, 2022 at 08:48 PM

Intrigrator problem

How to I correct the Intigrator.exe login problem?
960 views
Feb 18, 2022 at 07:50 AM