Most Commented questions

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

Здравствуйте, подскажите, пожалуйста, как устранить ошибку при обновлении браузера "Google Chrome" без его переустановки?

The sound in windows 11 alway from small to big when i play video, mp3, and on youtube also, evanthough when i pause for awhile and then I play it also happen the same problem. It disturb me a lot
Could you please help me. Thank you so much

I have the pro version of Boostspeed installed on my PC.
I have turned off everything I can in respect of notifications, maintenance, start with Windows etc ... however the programme will - intermitently start up with windows (unwanted) or will frequently start when another programme is in use, placing the 'dashboard' screen over the active programme.
Both scenarios are intensley annoying to the point where I am giving serious consideration to removing the programme altogether.
Your advice would be appreciated.
Incidentally, please ignore the Subcategory as Auslogics does not appear in the crop down menu and I cannot send the message without something being in this field?????

I recently looked into the Auslogics Startup Manager and Shell Extensions and I was alarmed to discover that 2 programs are listed as Dangerous. I have checked the web which lists these 2 program as 58% malicious. The programs relate to the Motherboard hardware installation. They are ASUS.com and atkexComSvc.exe. According to the various web sites the way to remove them is to go to Control Panel Programs and Features and to uninstall. But on my configuration they are not listed in the program list. Auslogics reports them as Dangerous. How do I use Auslogics to disable/remove/unistall?

What about Bootspeed 13? Is it possible to do somethings to have Bootspeed 13 in place of Bootspeed 12 without payement?

Sometimes i like to connect my phone to my pc with bluetooth so i can listen music while playing games (is easier to change music or control volume). Today i connected the phone to pc, it shows is connected but when i play music i can t hear anything in pc`s speakers. I opened task manager, and i saw that Bluetooth User Suppor Service is stopped and i can t start it. I click start but nothing happends. Please help

Here is a screenshot of the page, how to solve the problem?

I got an errormessage from startupmanager.exe with a bug-report, see attachment. What to do about it?

I left my laptop idle for a few hours. When I returned this errormessage was in front.
The following applications were open: Excel, Wordpad, Windows Explorer, Chrome, Firefox, WhatsApp, FileZilla.

1. I regularily reinstall my system and need to move the system directories to another location.
2. I have an application that is looking to install a directory on the $HOME$ directory - currently this is on my C Drive and I need to move it to the D Drive.

I am looking for a script that will change the $HOME$ folder to the D Drive.

Please an you help I currently use windows 10 but will eventually be upgrading to windows 11

Hello, My question is this: From time to time when I right mouse button click on a file on the desktop or in a folder the computer just freezes with the little blue circle turning for like 20-30 seconds before the right click menu will pop up, it does not do it all the time and seems random and there does not seem to be a reason for this, I have followed all the tutorials online that I could find and that is even why I purchased your software but nothing seems to solve this annoying issue, hopefully you can help. I am also attaching a screen shot to my computer spec details

dopo l ascansione il programma si blocca

Vorrei sapere a quanti dipositivi mi posso collegare .
Attualmente ne ho solo due e non riesco a collegarmi al terzo che non è mio ma di un mio collaboratore

Bonjour,

A chaque recherche de mise a jour sous windows, les mêmes fichiers se réinstalle systématiquement.
Conserne pilotes audio (realtek)

Cordialement,
Denis Schmitt

One of the reasons I purchased Ausilogic is to help me with performance. My computer freezes up for 10 seconds or so every few minutes. I don't know if hardware is failing, if there is a miscatch among compenentry.
How can we use your products to solve it.
So far, I haven't been able to eleminate this problem

Posso deframmentare un dvd?

Since I did the clean up on my computer I can not print. It is a network printer and the IP guy said the connection is good but something is blocking my computer from seeing the printer and communicating with it.

Name, Value, Advanced
Problem Devices
RAID Controller, PCI\VEN_11AB&DEV_6440&SUBSYS_644011AB&REV_02\4&15442326&0&0008, Device drivers are not installed


I am using SSD drives in an old Lenovo C20 ThinkStation, designed to run servers, as a standard PC
Do I still need to enable RAID Controller in this device.
Should I disable it, or install the drivers as requested

Now and then when I try to install something I get the error message in the sample pop up. I need this sorting out as I have tried many things to get rid of it to no avail. I do not even know what it is asking for. It claims is on another disk does it mean disk or harddrive? I am installing things on an extension drive as my C: is full. are there files on C: that it needs to install and maybe that is why it is asking me. Can I duplicate those files so that it can use the extension drive?
This message prevents me from installing certain programs that I need so like I said I need the relevant files that it is asking me for.

safe to remove notification does not come on screen when usb devices are removed?