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1434 questions

отказ работы мыши и клавиатуры при установке системы

...при установке второй системы (windows7), при уже существующей (windows10), на отдельный диск, после загрузки BIOS, мышь и клавиатура перестаёт работать. Что бы Вы посоветовали?

1766 views
Nov 12, 2021 at 01:57 PM

Why does boostspeed try to defragment SSDs?

Why at all? Especially when Diskeeper 18 from Condusiv is running? How can I disable just that portion of Boostspeed so it never interferes and puts unnecessary load on the SSD?

1702 views
Apr 10, 2022 at 07:51 AM

Предпросмотр вложений Excel и Word

Добрый день!

Скажите, пожалуйста, что нужно сделать, чтобы в окне сообщения отображался предпросмотр вложенного в сообщение файла программ MS Office в форматах Excel и Word (в то же время предпросмотр вложенных в сообщения файлов в формате .pdf отображается нормально)? Я пробовал разные варианты, которые рекомендуются в интернет - ничего не помогает.
Похожая проблема с невозможностью отображения предпросмотра файлов Excwl в проводнике, в то время как файлы других форматов (кроме Excel) отображаются.
Смотри приложенные скриншоты.

Это взаимосвязанные проблемы (отображение предпросмотра файлов в Outlook и проводнике)?
Что нужно сделать, чтобы решить эти проблемы? Прежде всего нужно решить проблему в Outlook.

Спасибо!
Всеволод

Content hidden to protect privacy

1807 views
Jul 21, 2021 at 08:10 AM

To TRIM or to Defrag? Or Both!!??

I have two WD 3.6Tb external USB3 drives for backups and storage. These are both deffo HDD! I have discovered that they are TRIM enabled ... BUT, you don't trim HD's, do you??? I have had had trouble with them in the past due to increasing slowness and defragmentation. Sometimes Defrag Ultimate just couldn't finish a HDD defrag or gave up and stood still, but didn't crash either! Defrag Ultimate treats them as HDD's, but I am wondering if actually SSD Trimming them and then HDD Defragging them might solve or reduce my problems. But, I don't want to try this if I am going to damage them. So how should I treat them generally and within Defrag Ultimate

Confused.

Simon F

1533 views
Jan 24, 2024 at 11:27 AM
Auslogics BoostSpeed
Download Auslogics BoostSpeed
A full toolkit to clean out junk, fix issues, repair, and tweak your system to give your PC a performance boost—no tech skills needed.

Leftover files/folders/registry entries

How to remove all leftover files/folder/registry entry from disk

228 views
Jul 21, 2025 at 06:39 AM

L'imprimante cesse de fonctionner après l'analyse BoostSpeed

Bonjour,
Pourquoi après chaque mise à jour de votre produit, mon imrpimante ne fonctionne plus, je suis obligé de la désinstaller puis refaire une installation. ce qui du temps et de l'argent perdu. Si cela continu, je me verrai dans l'obligation de ma séparre de vos services.
Salutation.

2063 views
Mar 01, 2021 at 04:48 PM

Не работает микрофон

Добрый день.
После очистки и оптимизации компьютера с помощью Auslogics BoostSpeed перестал работать микрофон - и встроенный, и в любых наушниках. Система его видит, во всех настройках разрешено его использование, но на звук никак не реагирует.
На всякий случай прикладываю скрин менеджера программы - в заблокированных файлах есть куча файлов, связанных с драйвером звуковой карты Conexant, после исключения их из списка блокировки все равно не работает. Все это время звук в наушниках и без них есть.

2808 views
Jan 29, 2020 at 09:28 AM

Is it safe to defrag an SSD?

I have installed a new 1 TB SSD on my laptop. Your program initially set up to optimize and defrag it. I researched online, and no one recommends doing this as it will dimish the life of the SSD. Questions:

1. Do I need to enable this option?
2. Will using this program to clean up the registry do any damage or shorten life of the SSD?
3. I found online that it is not recommended to shred files on an SSD. If I have sensitve files that I deleted, on a SSD, is it permanently removed/unrecoverable by deletion or I should still use your shred operation?

In all of the above, I just want to make sure your program doesn't damage the life of the SSD. I also want to know if your features affect the SSD negatively or if it is needed at all. What is the positive impact of it on my SSD and operation?

3129 views
Oct 09, 2020 at 08:30 AM

Temperature rises very high when using Boostspeed 12

I used Boostspeed 11 for some time and never had temperature issues, after de Boostpeed 12 upgrade I noticed that the fan started to make annoying noises and checked the temperature of my Laptop with the Core Temp 1.16 program which says the temp goes above 90 degrees Celsius.

Tried to install 12 again with no result.

Now back to 11 again and the temperature is normal again.

My question is this a normal behaviour of the 12 version of boostspeed?

1818 views
Jan 20, 2021 at 07:12 AM

misea jour Auslogics

Bonjour à vous,

Je n'arrive pas à installer la derniere mise à jour de Auslogics 12 200 malgré la demande qui m'est propose dans le bas de l'écran.
Je suis donc tojjours sur la version 12 101 (je crois).

Merci pour votre aide.

Cordialement

AB.

1772 views
Nov 23, 2021 at 05:43 AM

pas d'aperçus miniatures pour les vidéos

Bonjour,
Les aperçus des miniatures ne s'affichent plus dans Windows 10, pour les vidéos uniquement, les vignettes des photos s'affichent ! !

1690 views
Mar 20, 2023 at 08:23 PM

Does BoostSpeed block websites?

Sir,

I don't know how to use Auslogics BootSpeed11 yet and just did something like scanning etc... .
Now, could it be that by using this program that some websites be blocked by, because of security issues for example ?
If so, how can I get this blocked sites back to use ?

I don't think this should be happen but it's just a question.
It is this site I can't get back because as is mention ---->404 - File or directory not found:
https://client.atlasfmi.com/en-US/Dashboard

Thank you so much for your support.
Alex Janssens (Iepenburger)

2389 views
Aug 18, 2020 at 04:17 AM
Auslogics Driver Updater
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A one-click solution to find outdated drivers, install the latest versions, and solve display, sound, and device glitches to keep your machine working smoothly.

FIX: bdservicehost high cpu / memory usage

FIX: bdservicehost high cpu / memory usage.
I have this problem. Can you tell me a solution? https://windowsreport.com/bdservicehost-high-usage/

my hard drive is WDC W10 EZEX

6811 views
Nov 29, 2021 at 10:02 AM

BoostSpeed scan stuck for 30-45 minutes

When I run a scan to clear disk space it always gets stuck at the same point for 30 - 45 minutes.

Unused application files

C\windows\software distribution\datastore\logs\edbtmp.log

Could you help me resolve pleaase.

1872 views
May 04, 2021 at 12:59 PM

Clavier Bluetooth non reconnu après la mise à jour de Windows

Bonjour, suite à une mise à jour de Windows (?), mon clavier Bluetooth n'est plus reconnu. Dans "paramètres", il est indiqué : installation bloquée par stratégie de groupe.
Que dois-je faire pour réutiliser mon clacier normalement ?
Merci par avance
Cordialement

1494 views
Sep 15, 2023 at 12:23 PM

Emoji Panel in Windows 10 Home is not working.

I used to be able to insert emojis in my emails from the Windows 10 Emoji Panel (Windows Key + Period), but it stopped working and I haven't been able to find out how to fix it. Do you have a solution to my problem?

OS Name Microsoft Windows 10 Home
Version 10.0.19045 Build 19045
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-DPSS6F5
System Manufacturer HP
System Model HP Pavilion 590-p0055qe Desktop Rfrbd PC
System Type x64-based PC
System SKU X6C04AAR#ABA
Processor Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz, 3192 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date AMI F.48, 7/27/2022
SMBIOS Version 3.2
Embedded Controller Version 17.29
BIOS Mode UEFI
BaseBoard Manufacturer HP
BaseBoard Product 843B
BaseBoard Version 00
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.2728"
User Name DESKTOP-DPSS6F5\lenlo
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 12.0 GB
Total Physical Memory 11.8 GB
Available Physical Memory 5.57 GB
Total Virtual Memory 23.8 GB
Available Virtual Memory 12.9 GB
Page File Space 12.0 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

1537 views
Mar 24, 2023 at 05:29 PM

Kaspersky detecting BoostSpeed as a virus

Why my Kaspersky anti virus program treats your softwares as a virus and shows me constantly warnings that I am in risk?
I do not have files to show you th problem because I unisntalled all your programs until I am sure that I am not in risk indeed.

Best regards,

Juarez Almeida.

1719 views
Aug 27, 2020 at 03:47 PM

Compare configuration changes in boostspeed

I have your software in three computers as the license allows, but I can't find how to compare configuration between them, specially in the custom scan and clean for boostspeed. For example in one computer my login screen still shows the photo microsoft chooses, but on the other it doesn't. Maybe you have that in a config or xml file. It may be good to be able to compare.

Regards,
Paul

2158 views
Apr 28, 2021 at 06:16 AM

inaccessible boot device bsod

After updating 26 drivers on my lenovo ideapad it now fails to start and will not even go into safe mode, cant do automatic repair or anything. help, not this pc!

1678 views
Oct 05, 2022 at 03:32 PM