Home

Most Commented questions

1447 questions

Windows 10 CD Drive not working but showing as "working properly"

My CD drive has stopped working. It has power, opens and starts spinning but then nothing. When I click on CD drive in system information I get Can`t Collect Information cannot access the Windows management instrumentation software. Windows management files may be moved or missing. I am working through all resolutions on youtube but getting nowhere. You can see from the attached screen shot their are no IDE/ATA ATAPI files listed. Help
797 views
Feb 12, 2025 at 01:47 PM

GENERAL QUESTION

what is the difference between Auslogics Disk Defrag Ultimate AND Auslogics Disk Defrag Pro???”

2512 views
Feb 12, 2025 at 01:47 PM

ralentissement

Bonjour, je rencontre un ralentissement limitant l'usage de Google Drive. Les affichages sont très longs, les échanges de contenus encore plus...
Je l'ai réinstallé, sans succès.
1079 views
Feb 12, 2025 at 01:47 PM

Cannot play RDR2 through Steam

[2020-08-06 13:50:16.559] [ ERROR ] [11668] [crashdetection] Exit code 0xc0000005 indicates a fatal game exit (reason: STATUS_ACCESS_VIOLATION)

I think my game was hacked
1682 views
Feb 12, 2025 at 01:47 PM

отказ работы мыши и клавиатуры при установке системы

...при установке второй системы (windows7), при уже существующей (windows10), на отдельный диск, после загрузки BIOS, мышь и клавиатура перестаёт работать. Что бы Вы посоветовали?
1335 views
Feb 12, 2025 at 01:47 PM

Why does boostspeed try to defragment SSDs?

Why at all? Especially when Diskeeper 18 from Condusiv is running? How can I disable just that portion of Boostspeed so it never interferes and puts unnecessary load on the SSD?
1228 views
Feb 12, 2025 at 01:47 PM

Предпросмотр вложенных в сообщение файлов Excel и Word

Добрый день!

Скажите, пожалуйста, что нужно сделать, чтобы в окне сообщения отображался предпросмотр вложенного в сообщение файла программ MS Office в форматах Excel и Word (в то же время предпросмотр вложенных в сообщения файлов в формате .pdf отображается нормально)? Я пробовал разные варианты, которые рекомендуются в интернет - ничего не помогает.
Похожая проблема с невозможностью отображения предпросмотра файлов Excwl в проводнике, в то время как файлы других форматов (кроме Excel) отображаются.
Смотри приложенные скриншоты.

Это взаимосвязанные проблемы (отображение предпросмотра файлов в Outlook и проводнике)?
Что нужно сделать, чтобы решить эти проблемы? Прежде всего нужно решить проблему в Outlook.

Спасибо!
Всеволод

Content hidden to protect privacy

1316 views
Feb 12, 2025 at 01:47 PM

To TRIM or to Defrag? Or Both!!??

I have two WD 3.6Tb external USB3 drives for backups and storage. These are both deffo HDD! I have discovered that they are TRIM enabled ... BUT, you don't trim HD's, do you??? I have had had trouble with them in the past due to increasing slowness and defragmentation. Sometimes Defrag Ultimate just couldn't finish a HDD defrag or gave up and stood still, but didn't crash either! Defrag Ultimate treats them as HDD's, but I am wondering if actually SSD Trimming them and then HDD Defragging them might solve or reduce my problems. But, I don't want to try this if I am going to damage them. So how should I treat them generally and within Defrag Ultimate

Confused.

Simon F
1071 views
Feb 12, 2025 at 01:47 PM

Disfonctionnement imprimante

Bonjour,
Pourquoi après chaque mise à jour de votre produit, mon imrpimante ne fonctionne plus, je suis obligé de la désinstaller puis refaire une installation. ce qui du temps et de l'argent perdu. Si cela continu, je me verrai dans l'obligation de ma séparre de vos services.
Salutation.
1572 views
Feb 12, 2025 at 01:47 PM

Не работает микрофон

Добрый день.
После очистки и оптимизации компьютера с помощью Auslogics BoostSpeed перестал работать микрофон - и встроенный, и в любых наушниках. Система его видит, во всех настройках разрешено его использование, но на звук никак не реагирует.
На всякий случай прикладываю скрин менеджера программы - в заблокированных файлах есть куча файлов, связанных с драйвером звуковой карты Conexant, после исключения их из списка блокировки все равно не работает. Все это время звук в наушниках и без них есть.

2315 views
Feb 12, 2025 at 01:47 PM

Do I need to defrag/optimize SSD

I have installed a new 1 TB SSD on my laptop. Your program initially set up to optimize and defrag it. I researched online, and no one recommends doing this as it will dimish the life of the SSD. Questions:

1. Do I need to enable this option?
2. Will using this program to clean up the registry do any damage or shorten life of the SSD?
3. I found online that it is not recommended to shred files on an SSD. If I have sensitve files that I deleted, on a SSD, is it permanently removed/unrecoverable by deletion or I should still use your shred operation?

In all of the above, I just want to make sure your program doesn't damage the life of the SSD. I also want to know if your features affect the SSD negatively or if it is needed at all. What is the positive impact of it on my SSD and operation?

2563 views
Feb 12, 2025 at 01:47 PM

Temperature raises very high when using Boostspeed 12

I used Boostspeed 11 for some time and never had temperature issues, after de Boostpeed 12 upgrade I noticed that the fan started to make annoying noises and checked the temperature of my Laptop with the Core Temp 1.16 program which says the temp goes above 90 degrees Celsius.

Tried to install 12 again with no result.

Now back to 11 again and the temperature is normal again.

My question is this a normal behaviour of the 12 version of boostspeed?

1405 views
Feb 12, 2025 at 01:47 PM

misea jour Auslogics

Bonjour à vous,

Je n'arrive pas à installer la derniere mise à jour de Auslogics 12 200 malgré la demande qui m'est propose dans le bas de l'écran.
Je suis donc tojjours sur la version 12 101 (je crois).

Merci pour votre aide.

Cordialement

AB.

1355 views
Feb 12, 2025 at 01:47 PM

Thumbnail

Bonjour,
Les aperçus des miniatures ne s'affichent plus dans Windows 10, pour les vidéos uniquement, les vignettes des photos s'affichent ! !
1188 views
Feb 12, 2025 at 01:47 PM

Blocked URL's

Sir,

I don't know how to use Auslogics BootSpeed11 yet and just did something like scanning etc... .
Now, could it be that by using this program that some websites be blocked by, because of security issues for example ?
If so, how can I get this blocked sites back to use ?

I don't think this should be happen but it's just a question.
It is this site I can't get back because as is mention ---->404 - File or directory not found:
https://client.atlasfmi.com/en-US/Dashboard

Thank you so much for your support.
Alex Janssens (Iepenburger)

1875 views
Feb 12, 2025 at 01:47 PM

FIX: bdservicehost high cpu / memory usage

FIX: bdservicehost high cpu / memory usage.
I have this problem. Can you tell me a solution? https://windowsreport.com/bdservicehost-high-usage/

my hard drive is WDC W10 EZEX
5571 views
Feb 12, 2025 at 01:47 PM

Running a scan

When I run a scan to clear disk space it always gets stuck at the same point for 30 - 45 minutes.

Unused application files

C\windows\software distribution\datastore\logs\edbtmp.log

Could you help me resolve pleaase.

1372 views
Feb 12, 2025 at 01:47 PM

File Explorer

How to activate the Mark-coloum?
897 views
Feb 12, 2025 at 01:47 PM

Problème fonctionnement Bluetooth

Bonjour, suite à une mise à jour de Windows (?), mon clavier Bluetooth n'est plus reconnu. Dans "paramètres", il est indiqué : installation bloquée par stratégie de groupe.
Que dois-je faire pour réutiliser mon clacier normalement ?
Merci par avance
Cordialement
993 views
Feb 12, 2025 at 01:47 PM

Emoji Panel in Windows 10 Home is not working.

I used to be able to insert emojis in my emails from the Windows 10 Emoji Panel (Windows Key + Period), but it stopped working and I haven't been able to find out how to fix it. Do you have a solution to my problem?

OS Name Microsoft Windows 10 Home
Version 10.0.19045 Build 19045
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-DPSS6F5
System Manufacturer HP
System Model HP Pavilion 590-p0055qe Desktop Rfrbd PC
System Type x64-based PC
System SKU X6C04AAR#ABA
Processor Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz, 3192 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date AMI F.48, 7/27/2022
SMBIOS Version 3.2
Embedded Controller Version 17.29
BIOS Mode UEFI
BaseBoard Manufacturer HP
BaseBoard Product 843B
BaseBoard Version 00
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.2728"
User Name DESKTOP-DPSS6F5\lenlo
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 12.0 GB
Total Physical Memory 11.8 GB
Available Physical Memory 5.57 GB
Total Virtual Memory 23.8 GB
Available Virtual Memory 12.9 GB
Page File Space 12.0 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes
989 views
Feb 12, 2025 at 01:47 PM