Most Commented questions

Why is my device running slowly??

I am having ongoing issues with my MSI GL65 Leopard suddenly "freezing" (GUI becomes totally unresponsive) while I am streaming, using cloud drives (One Drive, SharePoint, etc) or have multiple applications running in Windows (Outlook, Teams, Microsoft Word, etc). I am forced to to hit the power button and reboot -- often losing my work in the progress.

It is not a hardware issue as I have 32G Ram with an Intel i7. I check the Windows Event Viewer and persistently see issues with the "Cloud Files Diagnostic Event Listener", and the application-specific permission settings in COM Server Application.

Is there a way (or a tool in Auslogics) to use the info I find in the WIndows Viewer to address these or any other issues? Is there a Windows Event Viewer diagnostic tool I am unaware of? Am I barking up the wrong tree in using Windows Event Viewer and the real issue is elsewhere and there's a better way to identify the issue?

I am only associating the freezes with these issues because they usually occur right before Critical Error freeze occurs.

Help! And thanks.

I have a Samsung Portable SSD T5 (1Terabyte) connected to my Lenovo Ideapad PC Laptop (running Windows 10 64bit) via the USB 3 port.
Windows and Samsung SSD software are both up-to-date. When I run the Windows 10 Disc Optimiser it does not detect the Samsung SSD and only shows my harddrive SSD therefore I cannot optimise it using Windows 10. I have tried connecting it to the other USB ports on my PC (these are both USB 2) but the result is the same.
Do you have any idea what can be causing this and is there a solution ?
(My Samsung SSD is detected by BoostSpeed 11 in the "Optimize" section)
I have included a screenshot of the Windows 10 "Optimise Drives" window on my PC if that helps.
Many thanks for your kind attention.

После сканирования удаляет все пароли как отключить

I HAVE PAID FOR on 1/20/22, AND DOWNLOADED BOOST SPEED 12.2.0.0. AND REGISTERED WITH THE SUPPLIED KEY.
WHEN I TRY TO USE THIS VERSION, IT STATES I HAVE ONLY THE FREE VERSION, AND WHEN I TRY TO USE THE PRO VERSION THE WEBSITE WANTS ME TO PAY FOR IT AGAIN,BUT SAYS IT IS REGISTERED ALL OK
FOR EXAMPLE WHEN I TRY TO DEFRAG, IT ONLY DEFRAGS, I CAN NO LONGER DEFRAG AND OPTIMSE MY DISCS AS BEFORE
THIS IS REALLY FRUSTRATING AS I HAVE BEEN A LONG TIME SUBSCRIBER
PLEASE HELP.

How do I recover my delted One Drive files that were deleted when I upograded to Pro Vestion 13

For some reason I cannot open any of my previous microsoft office documents, not work nor excel. When I choose to open them it says "You'll need a new app to open this .docx file" Look for an app in microsoft store. Says same when trying to open Excel documents. It was fine last time I used it about a week ago and now cant open any of my documents, nor word blank document templates.

Hello, I have downloaded your program to clean up my computer and it has helped a lot. It stopped crashing for a week or two but now crashes again randomly 2, 3 times a day. 95% of the time it makes a restart while 5% I have to unplug the PC to retart the PC.
Any ideas on whats happening. Don't think its a overheat problem as it sometime happens 10 minutes after I started the PC. Also tried different browser, Chrome, Edge and Brave , no difference.

Hello from Italy,
before I founf Auslogic I used Ccleaner a lot to keep my PC in shape. Right now I still observe a diffrence between Ccleaner and Auslogic Registry Cleaner when it come to the type and number of issues the two programs do find in the Windows Registry.

Did you ever check this out and do you understand the reason why this is the case. To a lay person the Registry can or be wrong or right configured ... or is this the part where programming has it's gray zone ?

Cheers, Michael

Have disabled VSS ok.
Can find no way to erase existing files created by VSS, and they have eaten up neary 50% of my hdd over the last year.

Any help much appreciated!

Best Regards,
Scotty :-)

Hello. i get free version of boostspeed and i see there is internet optimization that needs pro version and before i try to upgrade i want to ask what it is about, how dose this optimazies my internet? i have problems playing online games and i hear that windows 10 needs optimization for better gaming experience, dose this will help?

Everytime I try to update the software, it goes through all the steps, but does not do the update. It continues to show the original version and reminds me to update again. I have tried this about 10 times with no success.

I have just run some Windows tweaks and Widgets no longer work.
I have tried some suggested solutions to no effect

Guten Tag,

ich will die Synchroniation wieder einschalten. Den Tweak wieder Rückgängig machen.

Hi. I have recently downloaded malwarebytes and it wont allow anything through from auslogics and deletes the program then wont let me download boostspeed12 again. I have tried the ignore list, but still no good. any help please? ozzyos

I need to fix this. Want to be able locate my laptop in case it gets loss

I've got a Lenovo Y50 laptop. Display brightness is usually controlled by Fn + up arrow and Fn +ndown arrow. Brightness controls are not working. Not sure when this started happening.

Добрый день!
Каждый раз при использовании сканирования системы утилититой, после перезагрузки сбрасываются пароли для входа в Windows. Настройки сканирования ни к чему не приводят. Спасибо.

My Windows Defender is disabled, greyed out in the windows features window; I can't start it back up and when I try to open it, I get an error message saying I need a new app to open windows defender. Why isn't my Windows Defender opening up or working at all?

Im getting Kmode_Eception not handled, System Service Eception and Unexpcted Kernel Mode Trap when i play game. i couldn't find the problem even i bought your Driver Pro to update all driver it still the same. what is the problem?