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Bluetooth Connectivity Issues

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Bluetooth device connects but does not work

Using Windows 11 Pro for Workstations. This is the first and only time I have used this OS so I don't have any experience troubleshooting it or point of reference. I have multiple devices, headphones and other devices that I know work for Bluetooth conectively purposes but otherwise but when I attempt to use them on this laptop, Windows tells me that the devices are connecting to the Bluetooth device I have selected but I get no sound. The only thing I can tell you that stands out and is related is that it tells me under System/Bluetooth that the device is connected but when I go to System/Sound, the connected device will not show under Sound/Outbut Device even though it shows connected under Bluetooth. I have considered reloading the OS from scrath (factory reset etc.) but really don't want to go through all that. So I am asking if you have any ideas otherwise.

1795 views
Jun 21, 2024 at 02:03 AM

Не работает колонка bluetooth

не работает колонка блютуз

1567 views
Jan 08, 2025 at 06:35 AM

Erratic mouse pointer

I have just installed a new Microsoft wireless "Comfort" keyboard an mouse.Now the mouse jumps all over the screen all the time.
I have almost no control over the positioing of the pointer. Can you help?

1544 views
Apr 26, 2023 at 10:03 AM

Bluetooth option gone after Win10 Pro install

I updtaed from Win8.1 to Win10 now I have noe bluetooth option. Help

1283 views
Sep 18, 2024 at 11:50 AM
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Bluetooth keyboard pairing problem (MX KEYS MINI)


Hello,



When pairing the device, the system and Bluetooth recognizes it, but NO WINDOW APPEARS to enter the pairing code.



I have tried it several times, but always with the same result. The device I want to connect is a MX KEEYS MINI keyboard. My system is Windows 10 LTSC 2019.



The technical service of the keyboard manufacturer (Logitech) has not been able to give me a solution.



Thank you in advance for your help, I remain at your disposal for any additional information that could be useful to you.

1275 views
Jul 15, 2024 at 06:08 AM

How do i connect to bluetooth?

how do i connect to bluetooth unit?

1212 views
Jan 08, 2025 at 06:53 AM

No se activa el bluutoo

el blutook no se encuentra en este dispositivo y quisiera activarlo

1193 views
Jun 06, 2024 at 11:19 AM

Bluetooth Audio No Sound

I'm having a problem with bluetooth audio-No Sound.

497 views
Jun 03, 2025 at 09:45 PM

Bluetooth earbuds connected but not playing sound

I tried connect my ear buds via bluetooth connection with my PC and it connected. However, upon playibng a video streaming, the sounds still comes from the external speaker.
Hope you can assist me with this.

Thank you

57 views
Aug 27, 2025 at 08:38 AM

Sound plays from speaker instead of bluetooth ear buds

Dera Mr. Wright,
thank you for your kind assistance with regards to my last bluetooth issue. Sincerely appreciated!
I follow your instructions by downloading the tool and installed.
it seems like the issue still unfix.

perhaps could be i phrase it in a wrong manner. I shall repeat my question one more time, sorry for the troubles.

I connect my ear buds via the bluetooh on Windows 11m and it gets connected. Image attached.
but then when i start to play my radio, the sounds still comes from the external speaker instead of my ear buds. And it happened to disappeared as shown on my second image.

29 views
Aug 27, 2025 at 10:08 AM