• Windows-related issues
941 questions

Failed Windows Updates

Why can't I update to the latest Windows 10 Pro update? I have Windows 10 Pro with 16 G Ram and 2 1/2 TB of hard drive.

(2019-10 Cumulative Update for Windows 10 Version 1903 for x64-based Systems (KB4517389) - Error 0x80070002)

My system is a Lenovo Think Centre w/I5 Processor.(M91)
1362 views
Oct 30, 2019 at 05:57 PM

Unknown Software Running

Hi - I see this widget on my desktop all the time and I am not sure what it is. Trying to Google it said it was part of Chrome but I uninstalled Chrome and its still there - I'd really like to remove it, it's annoying and seems to provide no useful function. Picture attached.

5333 views
Oct 26, 2019 at 05:36 PM

DPI

What is normal DPI

1298 views
Oct 25, 2019 at 04:25 PM

windows random shutdown

event viewer shows kernel power error after I restart the laptop.
kindly help thank you.
1403 views
Oct 24, 2019 at 04:24 PM

Microsoft Storeが 無くなってしまいました。

BoostSpeed11を インストール後 設定 操作してみた所 Storが グレー表示になり アクセス出来なくなりました。
レスキュ-から 回復を試みましたが 復旧出来ない状態です。

1345 views
Oct 23, 2019 at 11:57 PM

Search Enging

Hi:

since I installed this program, I have lost my google default search engine and cannot reactivate it with chrome's settings. My searches are defaulting to Yahoo.

Mr. Mario
1251 views
Oct 23, 2019 at 09:32 PM

удалённый рабочий стол

работает локальная сеть ,но невозможно подклключить удалённый рабочий стол.
1188 views
Oct 20, 2019 at 11:06 AM

Want the operating system files checked and to be fully operational.

Check to see that all critical and necessary files are completely intact and functional like SFC /Scannow, and any other method you know of, so that when I go to re-install Windows 10 it will go smoothly and without a hitch! An example is that I can no longer use the pin I assigned to windows it just stopped working one day. And I've always had problems with the startup files from all versions of windows. Like my 1st install of windows 10 went bad because of the User.dat files getting corrupted, I couldn't repair windows, and I doubt that I could run restore and it would work. And I don't want to install windows 10 until I know it's going to run correctly.
I do nothing to corrupt files but they always seem to get screwed up by the operating system.


Thanks, L8R

Content hidden to protect privacy

1346 views
Oct 17, 2019 at 08:07 AM

Storage issues

I recently sync my iphone to my laptop and i do like certain features but the problem i have is i get get a grasp on how to manage what goes where and the biggest issue is my onedrive and icloud storage is full and my google storage is getting there. i cant figure out how to stop the duplicate copies and 24 hour constant downloading.......
967 views
Oct 16, 2019 at 03:00 AM

i can not activate windows

how to activate windows 1o?

1275 views
Oct 03, 2019 at 03:20 PM

Luminosity disappeared

Hello, i have problem, after install bootsped 11, i can't control luminosity because disappeared in central windows 10.
Best regards

1597 views
Sep 14, 2019 at 01:16 PM

windows run slow

hi , my windows be slowly than when i buy it and i don t know what should i do for it , i think its for that my computer ruuning some applications atumotacely and i should close them in the task bar , what shoud i do?
1443 views
Sep 12, 2019 at 01:23 PM

Delete"pagefile.sys"

Please edit a BAT file to clean up the C disk for me.
My Email"

Content hidden to protect privacy
"Thank You Very Much.
I wanna delete"pagefile.sys"

1337 views
Aug 30, 2019 at 01:57 PM

Having to re-enter my Microsoft account info many times.....

Like your program. However it knocks off all Microsoft "connections" making me have to re-enter my PW frequently to stay signed in to my account. Getting annoying.
1782 views
Aug 29, 2019 at 02:39 PM

Blue Screen Stop Code

I get : Kernel Mode Heap Corruption

1493 views
Aug 24, 2019 at 12:26 PM

windows search do not work

after using your softver , I lost windows search ;( . On my PC , on windows search table , word are not displayed . I try everithing from the google and you tube , but stil not work . Please help me to resolve this problem , I use this functiont every day
5255 views
Aug 15, 2019 at 06:46 PM

error 400

Have been getting error 400 messages lately, like a lot! Mostly I can just highlight the text in the sedarch box, press enter again and I get where I am going but this isn't right. Help!
Thanks!
Rob Green
5175 views
Jul 24, 2019 at 12:56 PM

Photos

Hi My photos arent displaying properly and the preview pane is gone since using the other day
Any help?
1076 views
Jul 22, 2019 at 09:25 AM

pc unplugged ac adapter pc shuts down with battery charged at high percentage

my laptop has new battery, but when i unplug the AC adapter my laptop shuts down when it has a high charged percentage battery. how in settings to fix please.. oh, and my battery cannot be taken out in my asus pc
1329 views
Jul 19, 2019 at 03:46 AM

windows product

windows product ID for win 10 Pro is erroneous number as reported in system information

1317 views
Jul 18, 2019 at 01:47 AM

Dateiwiederherstelung

Ich finde die mit Auslogics BoostSpeed 13 wiederhergestellten Dateien auf meinem Computer nicht.
406 views
Jul 02, 2024 at 12:05 PM

Duplicates

Want to trachk down duplicates
405 views
Jun 26, 2024 at 02:46 AM

windows update

Update Stack Package - (Version 922.415.111.0)
401 views
Jul 19, 2024 at 02:55 PM

There is no Chinese in the language options

Chinese is not currently available in the language options. I kindly request your team to consider adding Chinese to the language library.
396 views
Jun 22, 2024 at 04:18 AM

PC shuts off

Why does my pc randomly shut off its not over heating because the temp says its fine and when turned on cpu and vga red light turn on and off
395 views
Jun 25, 2024 at 10:28 PM

computer freezing a lot

I was having a lot of problems with programs and browsers closing, after I installed auslogic, it improved, but I was afraid of it being some deep virus, how can I know, I have the antivirus, but I still have my doubts, because the PC gave a improved, but you will know
385 views
Jul 12, 2024 at 09:16 AM

Bluetooth keyboard pairing problem


Hello,



When pairing the device, the system and Bluetooth recognizes it, but NO WINDOW APPEARS to enter the pairing code.



I have tried it several times, but always with the same result. The device I want to connect is a MX KEEYS MINI keyboard. My system is Windows 10 LTSC 2019.



The technical service of the keyboard manufacturer (Logitech) has not been able to give me a solution.



Thank you in advance for your help, I remain at your disposal for any additional information that could be useful to you.

378 views
Jul 12, 2024 at 05:01 PM

Default browser issues

I set Chrome as Windows 11 default browser and Google as search engine Microsoft keeps changing broweser to Edge & Bing.

Can Auslogic Registry Cleaner detect and fix such unauthorised changes?
377 views
Jul 10, 2024 at 04:47 PM

firefox issue

each time i open Firefox it appears accordinig to TASK MANAGER
that anywhere from 12-20 instances of Firefox are running which consume
CPU & MEMORY resources s;lowing down my entire operation

How can i correct this & eliminate more than 1 instance of FF opening & running ?

thank you

375 views
Jul 23, 2024 at 10:29 PM

lins aus newslettern u.ä. gehen nicht mher

Boostspeed scheint alle links aus nwslettern u.ä. deaktiviert zu haben - ich kann so nicht mehr arbeiten. Wie reparieren?
373 views
Aug 13, 2024 at 12:44 PM

Mon PC géle fige

BOnjour

Windows plante mantenant régulièrement, alors que cela n'arrivait jamais avant. Pourquoi ?
362 views
Aug 02, 2024 at 12:37 AM

Wi-Fi Connection Issue with 802.11N Adapter

Dear Auslogics Support,



I am facing a significant problem with my computer's Wi-Fi connection, and I would appreciate your assistance.



Problem Details:

My computer's Wi-Fi adapter is 802.11N.
My computer connects to my phone's Wi-Fi hotspot without any issues, but it cannot connect to my home Wi-Fi network (Airtel broadband).


The error message I receive is "Can’t connect to this network" when attempting to connect to my home Wi-Fi.


Three days ago, it connected to the home Wi-Fi for a short time, but I received a warning stating that my Wi-Fi network uses an older security standard that’s being phased out. After following some troubleshooting steps from YouTube, I am no longer able to connect at all to my home Wi-Fi.

My other devices (phones, etc.) connect to the home Wi-Fi without any issues, and my Wi-Fi dongle works fine when connecting to my phone’s hotspot.


Steps I’ve Already Taken:

Resetting my network settings.
Flushing the DNS and resetting Winsock.
Attempted various fixes from online tutorials but none have worked so far.
Could you please help me diagnose and resolve this issue so I can connect to my home Wi-Fi?

Thank you for your support.

346 views
Sep 13, 2024 at 04:23 AM

compatable

can i use boost speed on my apple ipad? is it compatable
334 views
Aug 16, 2024 at 06:50 PM

transfer from pc windows7 to pc windows11

hi

can you tell me the quickest way to transfer all hard drive data from one pc to another
326 views
Jul 30, 2024 at 01:52 AM

emergency shutdown laptop

Добрый день, такая проблема: ноутбук экстренно выключается при работе в некоторых приложениях, не думаю что это из-за перегрева поскольку AIDA64 показывает температуру в пределах нормы. Какие ещё могут быть причины и способы их исправления?

Good afternoon, such a problem: the laptop turns off urgently when working in some applications, I don't think this is due to overheating, since AIDA64 shows the temperature within the normal range. What other reasons can there be and how to fix them?
314 views
Aug 17, 2024 at 07:32 PM

Windows update crashes my computer

Windows update crashes my PC when I try to update it. It will start to download and fail at a certain point, around 7% DL. sometimes it will fully download, but will crash upon install. every time indicating it's rolling back to the previous version. I have Aura for VPN and anti-virus, but it never interfered before. This is now happening on 3 of my machines, and I'm at an absolute loss. The windows update troubleshooter also yields zero results.
307 views
Aug 09, 2024 at 07:22 PM

download problems

Hello, I have a curious problem on my Windows 11 PC.

I am connected directly to the LAN via ethernet to a 900Mbps fiber connection.

However, when I try to download largish files (several hundred MB or several GB) from sites like zoom, wetransfer, facebook, I often get a generic "download error" message.

I've tried download the same files on Edge and Chrome, logging out and in, opening a private/incognito window, resetting the internet settings and running diagnostics. I've also checked the internet speed and latency.

The downloads often start okay, but stop after sometimes 30-40MB or maybe even getting to 60%. Sometimes I can click on resume, but the download begins from scratch. Sometimes, I will try again a few hours or a day later, and the file(s) *might* download to completion.

Other downloads (of small image files, say) or streaming of YouTube, Netflix, etc. never seems to have a problem.

I know for sure that it's a PC configuration problem because I tried the same downloads on a Windows 10 laptop, connected to the same router via WiFi, and all the files downloaded (albeit slightly more slowly) without a hitch.

Any ideas or suggestions on what I can do next?

Thanks,
Gary

PS *I* am the IT person at our group. I have admin access to the router and the PC, of course.
302 views
Sep 24, 2024 at 08:09 AM

Microsoft programs not responding

How do I fix Microsoft not responding error? this applies to any MS program I open eg Excel, Word, Edge etc. I have tried many different suggestions from the web. What I really need is a definitive answer.
293 views
Aug 23, 2024 at 01:55 PM