1777 questions

tastatur

warum fällt die tastatur bei einem notebook von captiva gekauft 01.01..2021 komplett aus diesess schreibe ich mit der bildschirmtastatur. neupreis: 1.459,- €

CAPTIVA 43,9 cm (17.3") GB7 726IG 20V1
(PB71DDS-G) RTX 2060 6GB/FHD 144 Hz NB
WVA/i7-10750H/MC/SSD 500GB/HDD
1TB/32768/WLAN/BT/w/o OS
1 1459,00 1459,00St
201,24Umsatzsteuer 16 %
1.459,00Summe Brutto
1.459,00Endsumme
EUR
EUR
EUR
1.257,76Gesamt Netto 16 % EUR
Zahlbar per Paypal
DHL National Standard
Zahlung:
Spediteur:
Bedingungen:

inbetriebnahme im januar 2021, ausfall tastatur anfang april 2024
52 views
Apr 23, 2024 at 02:09 PM

Sound interface stopped working on Windows 11

My good old Line 6 Toneport KB37, midi controller, and external soundcard combo stopped working on my new PC.

When running on an Asus TUF H310M with a Core i5 9400F and 16GB of RAM, it was working just fine.

Now, on the new setup, a Gigabyte Aorus Elite B760M with a Core i5 13th gen and 32GB of DDR5 RAM, the installation and driver setup ran okay. However, when playing any kind of music or sound file in any player, including YouTube, streaming services, you name it, it doesn't work. The sound feels 'cropped'; it plays extremely slow and low pitched, clearly malfunctioning.

Cubase 12 doesn't even recognize the device or the ASIO drivers for configuration.

I've been using the Toneport KB37 for music production and as a general soundcard for years, and on the old PC, it still works perfectly.

The same USB cable is being used on both PCs.

Am I missing any kind of configuration, new driver, or something that could make it work with Windows 11?

Thanks in advance for your time and help. Any kind of tip or suggestion will be extremely appreciated.
91 views
Apr 19, 2024 at 04:17 AM

Can I download any of your software on trial basis?

Hi,
Presently I am on trial bases using Auslogics Registry Cleaner 10.
My question is simple. Can I download and install any of the software you offer on a trial basis and if yes please tell me how.
I am mostly curious about the computer speed up app version #13...
Thank you kindly-
Jackson
103 views
Apr 12, 2024 at 04:16 PM

HDD 100%

Is there an easy fix to get rid of an HDD 100% issue. Tried resetting RAM limits.
142 views
Apr 10, 2024 at 07:41 PM

Free disk space issue

I have two external HD of exactly the same size, 3.63 TB, they both hace exactly the same amount of data stored on them both, 1.84 TB, 2240 files, 61 folders. My issue is that the "free space" shows a difference amount, 1.50 TB verse 1.55 TB. I have ensured that recycle bin on them both are empty and ran every program that would make sense with the confines of BoostSpeed 13 and nothing seems to make any difference. This isn't the only example of this sort of thing happening. I'm bewildered. Please advise.

By the way, I wasn't sure what to pick above for "Device" so I randomly picked something.
190 views
Apr 03, 2024 at 05:30 PM

deleted files

If I use duplicate file finder and click delete is the original also deleted?
138 views
Apr 03, 2024 at 02:34 PM

PC not powering up

Hi,

after replacing processor 1600 x to 5600 x and motherboard MSI B350m to ASUS B550m-a, PC won't power up when it was shut down for a few hours.. It will only start after multiple tries and cables disconnection.. etc after about 20 to 30 minutes.. Once it is up and running no issues whatsoever.. Now i leave it on sleep mode..

The new peocessor and motherboard are second hand ones..

We replaced CMOS battery but it did not solve the problem..

Any tips please?

Thank you

151 views
Apr 02, 2024 at 12:40 PM

Drive is 81% fragmented and disk defragmenter does not defrag, just states completed.

Drive is 81% fragmented and disk defragmenter does not defrag, just states completed. How to get the drive to defrag/optimize?
161 views
Apr 02, 2024 at 12:33 PM

RunDLL Error Messge keeps popping up

I get this message everytime Boostspeed runs:

There was a problem starting TaskSchedulerHelper.dll The specified module could not be found.
152 views
Mar 31, 2024 at 06:20 PM

Enable TPM 2.0

Enabling TPM 2.0 on HP All In-One Model: 22-b020na
253 views
Mar 31, 2024 at 03:33 PM

Cannot access tools

I tried to access tools on Boostspeed 13 but got notice "LIbrary not registered" How do I fix this?
328 views
Mar 31, 2024 at 03:21 AM

Windows File Explore doesn't respond

I did the four scans suggested under Maintenance and the File Explorer has stopped working. I've tried several fixes suggested on line, but nothing works. What to do?
143 views
Mar 30, 2024 at 09:33 PM

Auslogics icon for all users

I want to know how my husband can get Auslogics on his side of our computer? He tried to download the new version but encountered an error! Is there a fix for this?
138 views
Mar 30, 2024 at 08:27 PM

Auslogics Driver Updater should I cancel or wait for installation to finish?

I am trying to update my Nvidia GeForce GTX 960 driver via Auslogics Driver Updater and it's taking a very long time to install. I began the process yesterday (29/03/24) at around 7pm and expected it to take a long time to back-up the old driver setting and then download the new driver. I've come back to my computer at 30/03/24 at 1pm and it is still installing.

Should I continue to wait (and if so, for how long) or should I cancel the installation and rollback to the older driver?

I have changed my power setting to High without any permission to go to sleep so the PC has not gone into sleep mode mid-process. I have also shut down most non-critical background processes (Steam, OneDrive, etc) to let Auslogics Driver Updater have as much CPU / RAM as needed.

Thank you
137 views
Mar 30, 2024 at 12:04 PM

Search

Windows search is gone. How to reload
175 views
Mar 28, 2024 at 03:37 PM

IIS

How do I configure IIS to work on ASUS Vivobook
174 views
Mar 24, 2024 at 10:06 PM

Power cord

I have a pc and monitor and the cables got mixed up when moving house.
My monitor is Acer K222HQLBID 21.5 Inch HDMI Monitor.
My personal computer is PACKARD BELL - iMedia S 2885 Desktop PC

One of the cables is a 5amp cable and the other is a 10 amp cable. They both have the same connection at the other end to attach to the equipment.
I cannot find the manuals and am having no success online to find the answer.

Do you know which cable is for the monitor and which cable is for the personal computer.

Which devise is used with the 5 amp cable and which device is used with the 10 amp cable?
174 views
Mar 24, 2024 at 07:32 PM

BSOD

Facing constant BSOD issue
176 views
Mar 23, 2024 at 08:19 PM

Function Keys

how can I change my function key default action
1463 views
Mar 23, 2024 at 02:31 PM

Computer shuts down instead on going to sleep

My Computer shuts down instead on going to sleep. So I have to reboot to start up. Any help would be greatly appreciated.
Thank You
~Bill
168 views
Mar 23, 2024 at 04:19 AM

BoostSpeed 12 clobbers Voice Recognition.

I am running Windows 10 Build 19042-2009 BoostSpeed 12 Pro. I use Microsofts Voice Recognition with Language Microsoft Speech Recognizer 8.0 for Windows (English - US). When I installed BoostSpeed and run the scan and resolve. It clobbers Voice Recognition. I get this error message after. "Speech recognition could not start because the language configuration is not supported.The recognizer language must match the language of the user interface." Checking the configuration shows that the language configuration is still what it was before it stopped working.

I run the rescue undo, and it still does not allow voice recgnition to run. I have to reinstall windows to get it to work. I have excluded Microsofts Speech folder from appdata and protected several keys in the registry to try to prevent this. Nothing I do seems to resolve the situation.
Please help.

Thank you
1162 views
Dec 26, 2020 at 01:58 AM

error message

2020-02 Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 10 Version 1909 for x64 (KB4534132) - Error 0x80073712

I keep getting this error it wont down load
1162 views
Feb 13, 2020 at 02:16 PM

software is slow

Hi

How do I increase memory resources to a particular progam/software using auslogics

1161 views
Feb 27, 2020 at 05:50 PM

Systemwide freeze

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

1160 views
Mar 27, 2020 at 01:57 AM

Does not open on click, File Open required.

MS Excel does not open on click, need to go to File Open. When received as an email attachment, MS Excel only opens a blank grey screen. Can only open after saving attachment then doing a File Open.
Tried the DDE thinh and your software said it had made the necessary changes to allow MSExcel files to be opened by clicking on them rather than using File Open

1158 views
Apr 07, 2020 at 04:37 PM

disk defrag integrated into boostspeed 11.5

I have both the boostspeed 11.5 and the defrag ultimate
Question:
It seems like the integrated defrag in boostspeed 11.5 is the old version not the new ultimate

What would be the advantage of getting the ultimate version if it is not integrated - what does the integrated version NOT do that the ultimate version does?

1157 views
Jun 17, 2020 at 06:05 PM

Не запускается Aslogics BoostSpeed

Добрый день, приобрел годовую подписку на Aslogics BoostSpeed 11. На компьютер и ноутбук установилась нормально и отлично работает (система Windows 10). Но на второй ноутбук установилась с трудом и не запускается, при запуске вылетает окно (принтскрин во вложении). Скачивал с сайта и переустанавливал несколько раз - не помогает, программа не запускается. Система Windows Vista Home, ноутбук ужк возрастной.

1157 views
Nov 19, 2020 at 11:45 AM

Driver update potential issue

Hi - new customer. Purchased the Driver Update SW. I'm finding that the driver update wants to update my Windows 10 AMD A8-7410 APU with AMD Radeon R5 Graphics even after a successful update. I believe it's not updating successfully even though it indicartes that the update has been successful. Can you help me troubleshoot. What detail do you need from me?
1156 views
May 22, 2021 at 05:20 PM

активация

не могу активировать виндовс

1155 views
Jan 09, 2020 at 12:45 PM

Sound just stopped again

I have had this problem multiple times.
Usually I just delete all sound drivers using Device Mgr.. then restart..
But..
Why does sound fail?
Is there a way to fix through AusLogics?

1155 views
Feb 01, 2020 at 11:26 PM

Intel bluetooth drivers

Hi there, im having issues with my bluetooth headset. Sounds choppy. Tried unintalling my bluetooth drivers but they cant be found?

1153 views
Aug 06, 2020 at 11:12 PM

selezione cartelle

Salve, vorrei sapere se nella versione registrata si ha la possibilità di selezionare le cartelle riguardo alla ricerca di duplicati o altro ?
cosa che invece non mi è stata possibile nella versione di prova del vostro "AUSLOGIC BOOTSSOEEDE11-
UTILIZZO windows 7
Grazie Massimo

1152 views
May 11, 2020 at 10:14 AM

Restore

Can I ask you a question of restoring an image?

1151 views
Jul 29, 2020 at 04:16 PM

Auslogics Anti-Malware!

bonjour je voudrais savoir si je peut installez Auslogics Anti-Malware alors que j'ai deja installez Kaspersky Security cloud est qu'il y a des risque de conflit avec les deux logiciel!

1150 views
Mar 10, 2020 at 11:42 PM

How to fix (delete) dead shortcuts?

After fixing of whole system {using default settings) I still see dead links to apps or files which have been moved or deleted while ago.

Ho to fix/delete dead shortcuts/links?

Thanks

1150 views
Mar 22, 2021 at 03:45 PM

Use of BoostSpeed Pro 11 on my wife's computer

8 November 2020

Dear Sir or Madam:

Good morning.

Could you please tell me if I can use my BoostSpeed Pro 11 on m wife's computer, and if so, how do I do it?

I look forward to hearing from you.

Yours sincerely,
Murray Christianson

1150 views
Nov 08, 2020 at 02:47 PM

Virus ID'd as trojan in the deepscan exec

It is ruining my use of Auslogic to keep my computer clean and optimized. This 'trojan' apparently slows all the performance and my web browsers! Do you all have a fix. I had reinstalled once and still had the problem. Now, my auslogic is not doing its job in cleaning 'junk' from my drive! Got any solution?! The file was deleted by Kaspersky!

1149 views
Mar 12, 2020 at 06:03 PM

windows 7

I can't install windows 7 SP1

1148 views
Jun 06, 2020 at 08:38 AM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

Content hidden to protect privacy

1147 views
Sep 01, 2019 at 05:05 PM

Запуск Виндовс

Доброго времени суток. После пользования вашим продуктом у меня стало чтото не то с загрузкой виндовс. Сначала все идет нормально. Загрузка биоса. Потом заставка загрузки виндовс. Потом у меня экран отключается и в таком состоянии минут 15. Экран от ПК не получает никаких сигналов. Как мне это отключить? Что бы была нормальная загрузка рабочего стола после заставки загрузки виндовс? Это началось сразу же после использование Ауслоджик Буст Спида. Откат системы я сделать не могу.

1147 views
May 06, 2020 at 05:50 AM