Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

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Bonjour,

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Здравствуйте. у меня Auslogics BoostSpeed 12, программа шикарная. Но есть одни минус, когда она производит сканирование то отключается «Служба сенсорной клавиатуры и панели рукописного ввода». Эта служба нужна не только для компьютеров с сенсорными экраном, она отвечает за то, чтобы выводить слава по мере ввода букв, как в Android и IOS. Я печатаю ногой, и мне эта функция очень сильно облегчает печатать тексты в Windows 10. Чтобы Auslogics BoostSpeed 12 не отключала Службу сенсорной клавиатуры и панели рукописного ввода, в настройках программы я вынужден отключать пункт «Продуктивность», а эта сильно урезать функционал. Поэтому прошу в дальнейших версиях исправить эту проблему, чтобы Auslogics BoostSpeed 12 не отключал службу «Служба сенсорной клавиатуры и панели рукописного ввода».
Александр

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Hello - I have your Auslogics Anti-Maleware program and recently added Norton Security. Norton security runs scans in the backgound and for some reason goes after the anti-malware prgram, esentially erasing it. However it leaves my Auslogics BoosSpeed & Auslogics Driver Update prgrams alone, so they continue to run fine. Now every day I have to re-load the anti-malwar program.
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