1897 questions

empty folder cleaner

Is it ok to delete the files listed after running the cleaner?
694 views
Apr 28, 2023 at 09:30 AM

Eratic mouse

I have just installed a new Microsoft wireless "Comfort" keyboard an mouse.Now the mouse jumps all over the screen all the time.
I have almost no control over the positioing of the pointer. Can you help?
710 views
Apr 25, 2023 at 07:17 PM

BoostSpeed11でスキャン、不具合解決をするとGoogleDriveが終了する

お世話になります。
BoostSpeed11のダッシュボードからスキャン、表示された問題を解決すると、インストールされている「GoogleDrive」が終了します。

割り当ててある仮想ドライブも消え、タスクバーのアイコンも消えてGoogleDriveが機能しません。GoogleDriveの再起動も出来ません。
GoogleDriveが終了した時点でGoogleDriveアプリのプログラム自体は削除されないので、
コントロールパネル、プログラムと機能から削除→再起動→ログイン→再インストールが必要になります。

GoogleDriveのインストールフォルダや関連すると思われるレジストリをスキャン対象から除外しましたが、この問題は解決しません。

何か良い方法があれば教えて下さい。
以上、よろしくお願いします。

649 views
Apr 25, 2023 at 02:44 AM

Clearing Privacy History issues

Every day, I start the day, running Advanced System Care, then Glary Utilities, then WiseCare 365, then Auslogics Bootspeed 13, the I reboot and then run ASC again. I have been doing this now, daily, for over 3 years (updating as they are made public). 1st run of ASC... I find privacy issues and then delete them. With Glary's... I run (in Advanced) their "Erase history" under "Privacy" multiple times until I get "Zero" issues found (sometimes up to 15 times to get a zero response). Then I run WiseCare, multipl times (usually around 6 times (main page) and then Under "System Cleaner" I usually only run each section once... sometimes though I run the "Advanced Cleaner" a few times, each time returning a different number of files found and cleaned... but never getting a "zero" found result. NEXT is Auslogics Bootspeed 13 (AB13) I run the main screen, cure the findings... and then I run the "privacy" scan again... and I have done this up to 30 times in a row. The important thing hereis... each time returns a number of files found that is different than the previous time AND there is no pattern to the numbers returned either!

Looking at the past, the Neuroquila virus (circa around 1995) was the first (as far as I know) "polymorphing" virus. It created a "sacrificial virus" to "feed" any existing antivirus program on a machine so that while the antivirus was repairing the created virus the real virus could then attack the antivirus, making it, in the future, always retrun a "no virus found" message to the user. Next, as I recall... comes the concept of "nesting" where when you remove one thing another is created as that one is eliminated.

the above are just 2 examples of why I could be getting the results, daily, that I get BUT... I have stopped these programs after just doing an initial run of each and I have, many, many times stopped them short of doing an all out cleaning and I have done many "all out cleanings" (where I run each program multiple times) and there is a large difference in my end performance of the machine. PS... I do this on all 3 of the machines I have running and NO... I am not making money with my computers... I am a 71 year old man who's retired and od this for cheap thrills and to prove I haven't yet lost my sanity... thank you very much.

Sooooo.... I'd like to buy your program... but only if there's a component in it that let's me state how many times each component within it will run before it stops running.... cause sitting here and re-running these programs for over an hour everyday... just to keep my computer operating at a decent speed (2-I.7... 16 GB Mem, 500 GB SSD, 1- I.5 ... 16GB Mem, 500 GB SSD).

What I want is something I can configure to run multiple passes of the different compnents within your software so I can set it and then go do something else while it scours, re-scourts and rescours again as many times as I want it to.

Cool?
851 views
Apr 24, 2023 at 01:11 PM

BoostSpeed 13 Ansehen der Ergebnisse

Warum kann ich bei BoostSpeed die Ergebnisse nicht lesen? Sowie ich auf "Die Reparatur abgeschlossen. Klicken Sioe hier um die Ergebnisse anzusehen" drücke, verschwindet alles. Ich konne bishe keine Ergenisse mir ansehen.
Im Voraus vielen Dank!!

Regards Hans
636 views
Apr 23, 2023 at 09:44 AM

Notification about cleaning browser cache

Hi,

I get notifications that I need to clear my browser cache.
What is the best action to do so in Boostspeed 13?

558 views
Apr 21, 2023 at 01:46 PM

Windows 11 update not recommended for my configuration

Hello! My question is this - Why my configuration is not good enough for Windows 11? Relating to the windows update message.
The hardware is not good enough maybe?
712 views
Apr 21, 2023 at 12:22 PM

how to delete advertisement

Hello

So many advertisement appear when I access the web site. I cannot concentrate on reading because of this. I appreciate if you tell me how to solve this problem.

Thank you.
852 views
Apr 21, 2023 at 10:09 AM

Is my subscription good for another device?

How many devices are covered by my subscription?

I have another laptop that I want this service on.

Guy Veasey

593 views
Apr 20, 2023 at 12:49 AM

Avira completly mess up my whole computer

Hello,

Thanks for your software, it looks great.

I am in a terrible position, Avira made a smart scan and update " windows 11 22H2 " register file while I was on windows 10.

It broke my whole OS, now I am on windows 11, I hate it. But at least I got internet back, even if my processor is still at 80% while nothing is happening.

I have to much configuration on my software (audio, advanced date management), and have a lot of work to do this week for clients. I can't just wipe my whole system it will take me at least 40 hours to reconfigure everything to be able to work.

I just found your services while comparing on internet what could help me.

I can pay for a paid plan buy I just need help fixing my register and my OS back even if windows 11 is just hell....

I don't know what to do, i suppose there is no way back, my last snapchot was 2 month ago which is way to far.

712 views
Apr 19, 2023 at 01:35 AM

Cannot Start Microsoft Outlook. Cannot open the Outlook window.

Hi there,
I was in the middle of deleting one of the 5 email addresses in my Microsoft Outlook and the laptop stopped (or this Outlook application) stopped responding for over 5 minutes so I "ENDED" the process.

Since then I keep getting this Outlook error.

I have tried the Office repair utility.
I have tried restarts.
I have your software (paid version) on my laptop but am unsure whether there is a restore point I can get to that will enable me to get Outlook going again.

Help please :)
743 views
Apr 16, 2023 at 07:42 AM

Зависание системы

Здравствуйте! После того, как установил файл подкачки на свой SSD диск(400, 2048) стала очень плохо работатать система и всё начало лагать. "Системные прерывания" ни с того, ни с сего стали нагружать систему, как и Antimalware Service Exucutable(до этого системные прерывания не вылезали в диспетчере задач, или по крайней мере я это не замечал. А о ASE я знаю) Было подозрения на майнер, так как процессор стал грузиться на 100%(даже сейчас он скачет с 90% до 40%), но когда я проверил всё через Dr. Web и ваше приложение это ничего не показало. Turbo Boost отключён .Помогите пожалуйста!
596 views
Apr 16, 2023 at 05:31 AM

chrome

my chrome video is not working
631 views
Apr 15, 2023 at 05:49 AM

Not Responding

What causes 'not responding'whether It is browsers not responding or more commonly, file folders not responding and crashing my computer but not my browsers.
627 views
Apr 14, 2023 at 11:04 PM

Licence Auslogics

Bonjour, je suis client chez vous depuis plusieurs années, si je prends la licence pro, aurais je la totalité de votre logiciel avec bien sur la défraguementation des disque SSD? ... Merci pour votre réponse.
Salutations cordiales.
André
623 views
Apr 14, 2023 at 09:49 AM

battery life

How can I extend the battery life?
647 views
Apr 14, 2023 at 07:47 AM

Win 11 , Updateannahme

Ich habe zwei Win11 Update die von meinem PC nicht angenommen werden. Wie kann ich diese löschen?

2023-04 Kumulatives Update für Windows 11 für x64-basierte Systeme (KB5025224)

2023-02 Kumulatives Update für .NET Framework 3.5, 4.8 und 4.8.1 für Windows 11 für x64 ((KB5022730))
723 views
Apr 12, 2023 at 12:02 PM

Condition of SSD

What does "Parameter in poor condition and requires attention' mean and how do I fix it please? Cheers, James
683 views
Apr 05, 2023 at 03:12 PM

slow start

Bootspeed is very slow to open on my pc.
630 views
Apr 05, 2023 at 02:53 PM

BoostSpeed reading errors

On the bottom strip of the main display on BoostSpeed there are alternating displays of some statistics for CPU HDD NET and RAM. All of these consistently show 0%. Why are they not reading?
Also I frequently get a pop-up suggeting I clear my browser cache because it contains anywhere from 23 to 46 TERABYTES of data. This is odd because I have only 3 TB of available storage on this machine.
622 views
Apr 05, 2023 at 12:18 PM

Thumbnail files disappear

After run the Scan and optimize the windows, I found the thumbnail cache files were disappear. How can I recover?
Because I waste much time to open and preview the photos and video thumbnail in Windows Explorer.
And how can I prevent the BoostSpeed delete my thumbnail cache files in my Windows 10 in the future?
Thank you very much!
1294 views
Apr 18, 2021 at 08:15 AM

logiciels office

Les logiciels office ne se lancent plus
1294 views
Aug 25, 2020 at 03:08 PM

Windows Settings

I can't access my Windows Settings. When I try to access it the page shows and then goes away. Can your software fix this issue?

1293 views
Jun 10, 2020 at 05:18 AM

Flash drives

All of my flash drives are not recognized, irrespective of the USB port, I use. How do I reactivate the USB ports so as to recognized the flash drives?

1293 views
May 20, 2020 at 07:16 AM

speaker icon

after todays update the sound icon when clicked upon appears ok but as soon as the mouse is moved to adjust the sound the icon disappears
What can I do to bring it back to normal?
By the way: the subcategory is too limited to direct the problem to the right technician in the correct dept.

1292 views
Jun 16, 2020 at 06:42 AM

Print spooler issues

My computer keeps dropping its print spooler. I reload windows and it works until I install Auslogics Speed Booster. Any fixes?

1292 views
Jun 26, 2020 at 08:49 PM

ユーザー制御

デスクトップのショートカットから、ブーストスピード開きません。タスクバーからなら開くのに。ユーザー制御ウィンドが出てダメです。ドライバーアップデーターのショートカットも同じです。また、時々ですが、ブーストスピードが開いた時に、すべての画面が白紙画面になります。
アカウントとかセキュリティーの調整をしてみたのですが変わりません。インストールしなおしても変わりません。セキュリティソフトが干渉でもしているのでしょうか?何か良い方法はないでしょうか、お願いします。

1292 views
Jan 26, 2022 at 09:10 AM

Malware install failure error

see attached. This happens every time. Chrome, Brave will not allow. Edge gives error.

1291 views
Feb 21, 2021 at 10:49 PM

Windows 11 beta

Hi,
Next week I'll be updating to Windows 11 will I still be able to use Boostspeed on that OS without doing any damage?
1291 views
Jun 16, 2021 at 06:58 PM

Режим сна

Ноутбук периодически внезапно сам уходит в режим сна, хотя данную возможность я выключил. Происходит в любое время и в любой момент. Хоть в браузере сижу, хоть в игры играю. Резко гаснет экран и ноутбук оказывается в режиме сна из которого потом приходится выходить
1291 views
Jul 30, 2020 at 10:34 AM

cleaning done or not done?

Each time when I do a manual clean of: one click scanner, reg cleaner, duplicate file finder, deep disk cleaner, the page displays the following message.
This has not been cleaned since (date), Also, immediately after the internet optimiser has been run and optimised and rebooted it requires another scan to optimise straight after the reboot.
I looks as if the program does all the tasks required but does not record it as being done.
Your comments appreciated
Bill

1290 views
Sep 06, 2020 at 05:37 AM

Formula not working correctly

when formulating a two page expression, the first page is not reading the second expression. I have given you the two formulas - I would hopefully like to have this sorted; if possible.

the first one should denote the year: In this case 2020

=IF(MONTH($A$5)<>MONTH($A$5-(WEEKDAY($A$5,1)-($I$2-1))-IF((WEEKDAY($A$5,1)-($I$2-1))<=0,7,0)+(ROW(A7)-ROW($A$7))*7+(COLUMN(A7)-COLUMN($A$7)+1)),"",$A$5-(WEEKDAY($A$5,1)-($I$2-1))-IF((WEEKDAY($A$5,1)-($I$2-1))<=0,7,0)+(ROW(A7)-ROW($A$7))*7+(COLUMN(A7)-COLUMN($A$7)+1))

The second shouldgive me the first day of the year:

=IF(MONTH($A$5)<>MONTH($A$5-(WEEKDAY($A$5,1)-($I$2-1))-IF((WEEKDAY($A$5,1)-($I$2-1))<=0,7,0)+(ROW(A7)-ROW($A$7))*7+(COLUMN(A7)-COLUMN($A$7)+1)),"",$A$5-(WEEKDAY($A$5,1)-($I$2-1))-IF((WEEKDAY($A$5,1)-($I$2-1))<=0,7,0)+(ROW(A7)-ROW($A$7))*7+(COLUMN(A7)-COLUMN($A$7)+1))

Question, is this even possible?

1290 views
Oct 01, 2020 at 01:28 AM

Failed Windows Updates

Why can't I update to the latest Windows 10 Pro update? I have Windows 10 Pro with 16 G Ram and 2 1/2 TB of hard drive.

(2019-10 Cumulative Update for Windows 10 Version 1903 for x64-based Systems (KB4517389) - Error 0x80070002)

My system is a Lenovo Think Centre w/I5 Processor.(M91)
1290 views
Oct 30, 2019 at 05:57 PM

Printer not connecting

Hello!
I recently used Auslogics to clean my computer. I believe I went to "optimize" to perform a deeper clean up. The question came up at the end to clean which I clicked on. My printer is now showing default, I cannot get it to connect to my internet either by the "wizard" or manually. HELP!!!
1288 views
Oct 01, 2020 at 03:56 PM

Unable to Send / Receive emails

Since installing your software I am now unable to receive email via MS Outlook -

1288 views
Apr 08, 2020 at 06:38 PM

free space

im trying to get this game called genshin impact, however it says i need more space despite the fact that i deleted everything that came to mind whether it would be pictures or games, i even tried to uninstall things from settings
i need help, apparently theres nothing else i can delete but i know for sure there is another way

1288 views
Jan 15, 2021 at 07:33 AM

POST interruption

What could be the problem when most of the time during Boot on Message "Warning System Boot fail or post interruption".

Press continue or press del to load bios setup.

1287 views
Apr 27, 2020 at 08:51 AM

Система

При долгой работе Виндовс 10 начинается полная загрузка Оперативной памяти!! Что сказывается на производительности компьютера!
1287 views
Jan 24, 2020 at 09:15 PM

Regarding default setting problem

I am unable to set WORD 2016 as my default app, i tried all the solutions i came accross but could not do it, clarify and resolve it kindly

1285 views
Jun 16, 2020 at 03:55 AM

BootSpeed 12 installation software

I just bought an additional laptop can I use my paid subscription and install it in my computer

1284 views
Mar 02, 2021 at 09:47 AM