1873 questions

Pro but not Pro

Your BoostSpeed 13 software recognises I'm a Pro user on Windows 10 (my activation key comes up when I try to regitster). Why would I try to register if I'm already registered? Because the software refuses to recognise my Pro status for several of its features, such as automatic scanning. When I click the checkbox to open the features a dialogue box pops up telling me to buy Pro... even as it's displaying my license key! Really annoying.
405 views
Dec 27, 2023 at 09:01 PM

updates


i have updated the first driver in the list of drivers to be updated many times, why does it continue to on the list.
i update drivers 2 or 3 times a day but the list doesn't get any shorter,why.
450 views
Dec 27, 2023 at 12:18 PM

?????.tmp.exe files needing to be blocked daily

Every day after Windows startup I see a privacy warning from my antivirus software (Trend Micro Maximum Security) that one or more new files in C:\Users\<user>\AppData\Local\Temp is trying to access my C: drive, as it is protected against ransom attack by the antivirus software, and offering to block it.

The files being blocked are all of a certain type, ending .tmp.exe. File properties reveal them to be "7-Zip Standalone Console" files, and are executable.
For instance:
de9f9807-308a-48bf-9311-7495c8765374.tmp.exe
cec08685-b06f-4c1d-a05c-0333f9a5ce4e.tmp.exe

Are you able to tell me what this executable is doing in the background? I am suspicious of it.
(I cannot add an exe file to this submission)
413 views
Dec 27, 2023 at 11:41 AM

will SSD HD Word with this MOB

will a 980 ssd NVMe work with my mother boared
422 views
Dec 27, 2023 at 03:12 AM

внезапно стал плохой интернет

у меня был нормальный интернет всё было хорошо но на след день он просел до 100кб загрузка хотя на спидтесте он как был по 80мб так и остался и уже месяц он такой до сих пор а что делать я не знаю
447 views
Dec 27, 2023 at 01:39 AM

license keys

If I were to buy the 3-pack of license keys, would I be able to use them over the course of three years? It says "1 year, 3 keys", but I don't know if they each expire a year after purchase or if they expire a year after they are used. For example, if I bought the keys, would I be able to use one key every year, using the three keys over the course of three years, or would I have to buy another 3-pack every year?
450 views
Dec 25, 2023 at 06:33 PM

folders

everytime i Click ON ONE FOLDER tO OPEN All OTHER FoldERS are activatED. thE uSUAl ANSWER oN GOOGLE iNVOLVING EXPLORER FILE OPTIONS DOES NOT WORK. also as you can see the shift key doesn't work
416 views
Dec 25, 2023 at 03:06 PM

Touchpad Stopped Working

Can you give me possible solution methods to get my Lenovo Yoga laptop (Win 10) touchpad to start working again? I am currently using a bluetooth connected mouse with my laptop, but "out of the blue" my touchpad stopped operating. I've had this issue happen before and a re-boot corrected the issue, but not this time. Thanks.
363 views
Dec 25, 2023 at 02:41 PM

Ausllogics BoostSpeed 13 so difficult to open

Whenever I open Auslogics BoostSpeed to start it does not open , after some 5 mins and several times of tries it will open but is so slow to start to scan ??? After long wait no report on any problems why it did not start. Is this the normal speed of BoostSpeed 13 ???
Disappointed !!!
492 views
Dec 24, 2023 at 10:46 PM

Recovery points

I have windows 11, and Auslogics, but cannot locate the reovery points in either.

How does one locate, to use if necessary?
436 views
Dec 24, 2023 at 08:30 PM

laptop is shutting down 30 sec

Hello

Let me tell you that I am satisfied with the performance of the BostSpeed 13. Great Job.

I run the program, and everything is fine. The speed of the PC is unbelievable.

Except that, why does the laptop shut down 30 sec later under the electricity power and does not shut down when it is on battery power supply? Following the startup with battery I insert the plug of the electricity power and everting is running correctly. The matter is under electricity power plug in start up.

What can be the problem?

Looking forward for your answers,

Regards,

Erol

PC Details:

MSI PX60 2QD
C: SSD 250GB



513 views
Dec 23, 2023 at 03:57 PM

ICカードリーダーが使えない

Smart Card Device Enumeration Serviceが「停止中…」と表示され、ICカードリーダー使用できない。ICカードリーダー自体はデバイスマネージャーで「CIR215 PICC」と表示され、「正常に動作しています」の状態です。コマンドラインからtaskkillで強制終了して再実行をしても、すぐに停止中でフリーズしてしまいます。
514 views
Dec 23, 2023 at 06:51 AM

no moving

hi,

I would like to move files (pictures) from an internal SSD to an external HDD. It is not possible: I receve error code 0x80070079.

I have Win 10 on my laptop and everything seems working properly so far.

thank you,

Istvan
549 views
Dec 21, 2023 at 08:03 PM

Jabra Speak 710

I have a Jabra Speak 710, connected through a Jabra Link 380 bluetooth device.
My computer (Thinkpad, with Windows 10 Pro Version 22H2) does not recognize the speaker as a sound device.
When connected to the computer through the USB cable, the speaker is visible in the catagory Other Devices iso Audio Devices.
The speaker and the link are working fine on another computer of mine, and also on my smartphone.
I reached out to Jabra support, they have helped me resetting the firmware, removing and reconnecting the device etc. but nothing works. I even got a new speaker from them, but still no change.
The problem started after installing an update of a driver. Undoing the update did not help.
I have even done a full re-installation of Windows, which has removed all customized settings, but problem still persists.
When starting up the computer, there is a very brief connect with the speaker (the speaker says : "PC connected"), but immediately followed by a disconnect (the speaker says : "PC disconnected")
I think there is an entry in the registry that prevents connecting with the speaker, but I am not able to identify it.
452 views
Dec 21, 2023 at 11:25 AM

Windows Update

how to force update windows, i have issue with windows update
374 views
Dec 20, 2023 at 01:42 PM

レスポンスが遅くなった

動作がいちいち遅くなって困っています。何を調べればよろしいのか教えてください。
具体的に思いつくことを列記すれば・・・
㈠インテルのソフトの自動バックアップがタイムアウトしたとのコメントが出て成功しません。
㈡Naxosのデータベースから音楽曲を屢々ダウンロードするのですが、ダウンロードした曲の音質が劣化したように感じます。レスポンスの遅さが禍しているのではないでしょうか?
㈢その他各種アプリがことごとく開くのが遅くて苛立ちます。以上
457 views
Dec 20, 2023 at 01:14 AM

Recovering Deleted Files

How do I recover my delted One Drive files that were deleted when I upograded to Pro Vestion 13
412 views
Dec 18, 2023 at 10:08 PM

Ok Its not Store but Log in Activity..

Ok ..so Ill just tell my problem: I started getting unsuccessful access tries constantly for mm a year ,it wassnt like that before, and i dont know from where or why.. my Mobile? But some are from Firefox and i dont have it anywhere anymore Have you seen something like this before? I have a picture ..screenshot

You said: Im NOT doing it.. ..i think Automatic? From where ..my mobile But why?! How.. Wifi is off there "all the time"
You said:
Im NOT doing it.. ..i think Automatic? From where ..my mobile But why?! How.. Wifi is off there "all the time"

Thank you far any insight.. Regards, Mitja
426 views
Dec 18, 2023 at 03:15 PM

problema

es que mi pc se rentalizo extrema y va muy lenta que hago
392 views
Dec 13, 2023 at 01:18 PM

Recover Data if possible

HP Laptop Pavilion, Win10, 1 Gig HD, i7 processor
I downloaded Auslogics BoostSpeed 13 Free Edition and read about tasks that would help the speed of my laptop. The only section I used was delete unused programs. It showed me a list and I selected about seven or eight items. And later I opened
my desktop and realized I had lost about 30 shortcut Icons. Many that I still use.
I read thru the inforrmation to try to reverse my action. I used the recovery section but keep seeing a popup window telling me to
turn off my anti-virus and firewall and no data was exchanged (I used a restore date one week earlier.) I tried three different restore dates and they all failed with the same pop-up. My question -is there a procedure for correcting my mistake and possibly recovering my desktop icons? Thanks for any direction.

Franklin Disney
11595 Forest Mere Dr
Bonita Springs, Fl 34135
492 views
Dec 12, 2023 at 06:34 PM

Logging in to dashboard

How can i put a shortcut on Start page (or Taskbar) to log in to my Auslogics dashboard?

1227 views
Jan 15, 2020 at 10:40 PM

No sound after connectin phone with bluetooth

Sometimes i like to connect my phone to my pc with bluetooth so i can listen music while playing games (is easier to change music or control volume). Today i connected the phone to pc, it shows is connected but when i play music i can t hear anything in pc`s speakers. I opened task manager, and i saw that Bluetooth User Suppor Service is stopped and i can t start it. I click start but nothing happends. Please help
1226 views
Dec 15, 2020 at 09:45 PM

SSD

I signed up and paid my money, got my License Key. Downloaded version 10 and now it acts like I can't use it for SSD's and wants me to buy the "exact same thing again". WTH is going on???

Order #

Content hidden to protect privacy

1224 views
May 06, 2021 at 04:39 PM

Key

I cant find my real windows key even tho i brought it and it was online

1224 views
Mar 30, 2020 at 09:29 AM

ユーザー制御

デスクトップのショートカットから、ブーストスピード開きません。タスクバーからなら開くのに。ユーザー制御ウィンドが出てダメです。ドライバーアップデーターのショートカットも同じです。また、時々ですが、ブーストスピードが開いた時に、すべての画面が白紙画面になります。
アカウントとかセキュリティーの調整をしてみたのですが変わりません。インストールしなおしても変わりません。セキュリティソフトが干渉でもしているのでしょうか?何か良い方法はないでしょうか、お願いします。

1221 views
Jan 26, 2022 at 09:10 AM

Ошибка драйвера

Пожалуйста, подскажите к чему может привести следующая ошибка и можно ли её исправить. ОС Windows 10.

Ошибка драйвера устройства "Intel(R) Management Engine Interface" (вложение файл 1). Запуск этого устройства невозможен (код 10). Аналогичный статус этого устройства показывает Auslogics BoostSpeed 12.

Переустановка драйвера средствами Windows ситуацию не изменила.

Программа Auslogics Driver Updater определила, что все драйверы актуальны (вложение файл 2).
1221 views
Aug 01, 2021 at 05:00 AM

windows update slows startups

does this software boostspeed 12 fix the latest update from Microsoft? the 20h k -something that makes startups a lot slower. thanks
1220 views
Apr 22, 2021 at 02:20 AM

Unwanted sound

A day ago my windows 8.1 laptop started to say a word that sounds like Paul. I was listening to news and it appeared as if scheduled every10 seconds. Now even with no user task running I still hear the word. Any ideas?
1219 views
Dec 19, 2020 at 09:22 PM

Update

Why do I have to go to the Microsoft Store for Updating to the new version..and have to buy the app before updating to work? I do not use Edge for anything and have Firefox and Chrome as my Browsers. Thank you
1217 views
Jul 12, 2020 at 10:47 AM

werid big files on my D drive

Today I use the disk explorer and found this:
see file.
Idk what is it?
Should I deleat it or keep it?
1217 views
Apr 13, 2021 at 09:26 PM

Microsoft Teredo Tunneling adapter not working

My adapter has stopped. I need to get it up and running again..
1216 views
Sep 11, 2020 at 04:36 AM

My system repair data

Dear Auslogics,

I bought your Boostspeed 11 and let it have its way. But now all my system repair data are gone.

???

Regards,

J.P. (Jan) Clifford
1216 views
Aug 26, 2020 at 09:00 PM

AusLogics BoostSpeed

When using AusLogics BoostSpeed ​​of any version (from version 5 to the latest) in the Microsoft Windows 10 Enterprise 2016 LTSB operating system, the reflection of available networks in the system tray disappears when you click on the network icon (both Wi-Fi and local). As well as a keyboard input indicator. Moreover, when uninstalling AusLogics BoostSpeed, this problem is not resolved. Which eliminates the use of AusLogics BoostSpeed ​​on laptops with this system. How can this be fixed?

1215 views
Mar 07, 2020 at 11:08 AM

Want the operating system files checked and to be fully operational.

Check to see that all critical and necessary files are completely intact and functional like SFC /Scannow, and any other method you know of, so that when I go to re-install Windows 10 it will go smoothly and without a hitch! An example is that I can no longer use the pin I assigned to windows it just stopped working one day. And I've always had problems with the startup files from all versions of windows. Like my 1st install of windows 10 went bad because of the User.dat files getting corrupted, I couldn't repair windows, and I doubt that I could run restore and it would work. And I don't want to install windows 10 until I know it's going to run correctly.
I do nothing to corrupt files but they always seem to get screwed up by the operating system.


Thanks, L8R

Content hidden to protect privacy

1215 views
Oct 17, 2019 at 08:07 AM

Windows 10 Update Error Code 0x80070bc9

I haven't been able to update my Laptop running Windows 10 to the most recent update (sent in April 2021). I get an error Windows 10 Update Error Code 0x80070bc9 ... But I used the Windows Troubleshooter in Windows to try and fix it but was unsuccessful.

Do you have a tool to address this and repair Windows Update software or whatever is wrong?

1215 views
Apr 18, 2021 at 03:31 PM

BoostSpeed wird permanent von Avira gelöscht

Sehr geehrte Damen und Herren,

mein Antivirusprogramm "Avira Antivirus Pro" stuft BoostSpeed permanent als Bedrohung ein und löscht es.
Gestern wurde BoostSpeed 3x gelöscht!

Hierfür hätte ich gerne eine Lösung von Ihnen erfahren.


Mit freundlichen Grüßen

Prösch

1213 views
Apr 11, 2020 at 07:05 AM

unexpected configuration

how to reselove unexpected configuration 0x80004005 when I try to pring
1212 views
Jul 07, 2020 at 01:26 PM

Can't install update

On two occasions, I attempted to install the updated version of Boost Speed 11. Each time I got the Blue Screen of Death. That's unacceptable for the $50 I paid for the full registered version. Please advise a fix.

1212 views
Oct 28, 2019 at 01:45 PM

Something happen to this device after i ran internet optimization

Sunday I had to re-install windows 7 on my computer. After gettting all the updates, drivers etc. I installed Auslogics Boostspeed 12 on the computer. After running the internet opimization my interenet connection went to hell. I called my ISP and after testing on another PC and Laptop (wired) it had nothing to do with my connection. I even took my desktop and laptop to my brothers who has a different ISP with the same slow results.
I have a 1Gbps connection and before I used to get between 700Mbps to 800Mbps down and 250Mbps up. My last test at speedtest.net was 87.6 Mbps down and and 62.7 Mbps. (Cannot even hit a 100Mbps.) I have the latest drivers and unistalled the device and reinstalled it. Did not run internet optimization after the reinstall and ther results are the same. Auslogics Boostspeed 12 changed something somewhere and I cannot figure out where. I have spent a few days trying to resolve this problem. I really do not want to go back and spend a a couple days reformatting and reinstalling eveything again.
Also just to note at the bottom of the screen where it shows CPU % HDD % Ram % the NET % shows 0 when it used to work before. Even the networking in Taskmanger shows 0% usage even though I have a slow connectionn there is no usage showing.
PC Specs: Attached
Device Manager: Attached

Please Help. I am beyond frustrated at this poing.
Mike

I thought about purchasing a new Network Adapter however I am a retired FF/Medic and live on a tight budget and cannot really afford it and then to discover that did not fix the issue either.
1211 views
Mar 25, 2021 at 07:30 PM

problem after running resolve all issues early this morning

All devices listed under sound video and game controllers have yellow error triangles and when you open properties for each it shows "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)" I have rebooted, uninstalled all and rebooted and nothing changes usb audio has red x and no audio output device is installed and usb camera says camera in use by another app. I have disconnected both after uninstalling in device manager, rebooted then plugged them back in all still come up with error triangles and audio / camera are not functioning.
1210 views
Jul 26, 2020 at 10:15 PM