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Windows-related issues / Files and Folders Issues

No thumbnails

I have WIndows 10 that is up-to-date. It has suddenly stopped displaying thumbnails of pictures (jpeg). It seems that t his is a common problem. I have taken several recommended procedures (from https://www.windowscentral.com/how-reset-thumbnail-cache-windows-10) to overcome the problem without benefit.

Can you help?

1575 views

Mar 24, 2021 at 05:13 PM

Issues with Auslogics software / BoostSpeed

Глубокая очистка файлов

Здравствуйте! После выполнения глубокой очистки файлов перестало работать стандартное приложение Windows "Кино и ТВ". Исчез exe-файл - 0 байт. Прошу учесть при подготовке обновления BoostSpeed 12, а также подсказать - как востановить приложение "Кино и ТВ"?
С уважением,
Виктор Оплеснин

958 views

Mar 23, 2021 at 07:21 AM

Issues with Auslogics software / BoostSpeed

Must re-enter product code in Fences after weekly scheduled maintenance

Hello,

Boostspeed runs every Sunday morning as part of scheduled maintenance I set-up. After it runs, I am prompted to re-enter my product key for Fences. I do this and Fences works fine. This is a nuicance though as I should not need to do this - the Fences registration is valid. Given the timing is consistent, I am assuming Boostpeed is causing this issue.

Several weeks ago, I did exempt my Anti-Virus software from scanning the Fences folder which contains the registration certificate. However, the prompts continue.

If Boostspeed is indeed causing this issue, is there a way to have it avoid removing/maninpulating the registration of this software so I don't have to re-enter the product code weekly?

Attached is the dialogue box that appears requesting to re-enter the product key.

Thanks,
Rich Sullivan

998 views

Mar 22, 2021 at 08:41 PM

Windows-related issues / Files and Folders Issues

How to fix (delete) dead shortcuts?

After fixing of whole system {using default settings) I still see dead links to apps or files which have been moved or deleted while ago.

Ho to fix/delete dead shortcuts/links?

Thanks

1389 views

Mar 22, 2021 at 03:45 PM

Issues with Auslogics software / Disk Defrag

Dégragmentation

Bonjour,

Lorsque j'effectues une défragmentation de mon ssd avec l'option pour sdd, ils reste des carrées en rouge.
J'ai sélectionné dans les options 'tous les fichiers'.

Egalement l'indicateur ne se met pas a 0%

Cordialement
Denis Schmitt

1062 views

Mar 21, 2021 at 05:42 PM

Issues with Auslogics software / BoostSpeed

Корректировка

Привет! У меня вопрос по программе Ausjogics BoostSpeed. Дело в том, что при каждом новом запуске загружается рекламное окно с предложением дополнить вашими прграммными продуктами мою систему. Это окно сжирает много ресурсов системы, что приводит к зависанию и потере времени, значительной потере. Как можно отключить данное окно? Ведь то , что меня интересовало, я уже приобрёл. Не хотелось бы получать разочарование от вашей продукции.
С уважением, Алексей.

780 views

Mar 21, 2021 at 11:50 AM

Issues with Auslogics software / BoostSpeed

Boostspeed

Boostspeed 12 startet immer wenn Windows 7 geöffnet wird.
Wie kann man das verhindern?

968 views

Mar 20, 2021 at 05:43 PM

Windows-related issues / Windows Settings Issues

Windows game bar does not work

Windows game bar does not work when i try press the key combination

1085 views

Mar 20, 2021 at 05:36 PM

Windows-related issues / BSOD and Drivers Issues

тормозит оченьсильно

у меня очень долго думает ноутбук и иногда исчезают с и d диски пока не перезагрузишь не появятся

821 views

Mar 20, 2021 at 12:22 PM

Device-related issues / Wi Fi Issues

Cross mark on wifi symbol

This happens sometimes . When i on the laptop there is a red cross mark on wifi button and when i on the wifi it doesnot detect any network . But after I off and on the aeroplane mode and the system a lot of times it goes off . It is not related to the function key which disables it as i tried it .

1055 views

Mar 20, 2021 at 06:00 AM

Issues with Auslogics software / Disk Defrag

Defragmenter related question

There was no option for auslogics defragment so i chose a wrong category.My question is about defragment.Does defragmenting the hard disk HDD daily damage the hard disk or corrupt it ?

994 views

Mar 20, 2021 at 05:50 AM

Windows-related issues / Files and Folders Issues

computer desktop icon not working properly

after changing the icon of the desktop basket, the view of the basket stopped changing. How to fix ... The icon was downloaded from the Internet and I like it (I don't want to delete it)!

796 views

Mar 20, 2021 at 04:45 AM

Windows-related issues / Bluetooth Connectivity Issues

Bluetooth

No matter what I try, I cannot get my Bluetooth to connect to any of my paired devices. I was able to until recently. Do you suggest I do a repair of Windows 10 without losing files and apps?

1072 views

theopp2@aol.com

Mar 19, 2021 at 07:46 PM

Device-related issues / Network Adapters Issues

USB-C Gigabit Ethernet Mini Adapter does not indetify network

I have just purchased a USB-C Gigabit Ethernet Mini Adapter and I cannot connect to the internet with it. The device connects to my computer and is recognised, but it says "Unidentified Network" and underneath "No Network". My machine uses Windows 10. Can you help fix this problem?

I have exchanged the USB-C device because I thought it was faulty, but the same problem is repeated.

1076 views

Mar 19, 2021 at 01:30 AM

Windows-related issues / Other Issues

Unable to move desktop icons

recently did cleanup and deleted some .ico files. checked Restore and files not located. cannot move desktop icons and a 1-2 minute delay using mouse with no ability to select programs on bootup since Auslogic installed. tried various workarounds via internet to no avail with no help on how to restore missing files. can copy/past icons but not move on desktop. no such problems since last bootup except mouse delay. not able to determine which file to send for review.

787 views

Mar 18, 2021 at 09:09 PM

Windows-related issues / Sound Issues

Speaker Headset or head phones is unplugged message

Suddenly, I have no sound. Have run all the recommended troubleshooting in settings etc., have NEVER used headphones or headset on this laptop, don't know what else to try?

1080 views

Mar 16, 2021 at 08:04 AM

Issues with Auslogics software / BoostSpeed

Ошибка при рагистрации

По чему произошла ошибка при регистрации

959 views

Mar 14, 2021 at 10:18 AM

Windows-related issues / Files and Folders Issues

Empty folder function and Document file

How can I safely run Empty Folder file function without destroying important files, such as Document File???????

790 views

Mar 13, 2021 at 02:12 AM

Windows-related issues / Other Issues

Windows.old

It is possible to delete a windows.old folder with Bootspeed 12 and, if so, how?

781 views

Mar 13, 2021 at 01:12 AM

Windows-related issues / Software Conflicts with Windows

A problem caused this program to stop interacting with Windows.

Problem Event Name: AppHangB1
Application Name: Ddfs32_400.exe
Application Version: 0.0.0.0
Application Timestamp: 602cd97f
Hang Signature: eff9
Hang Type: 134217728
OS Version: 6.3.9600.2.0.0.272.7
Locale ID: 1031
Additional Hang Signature 1: eff9e5103e62437273df6ec28305e96a
Additional Hang Signature 2: 4777
Additional Hang Signature 3: 477790f40c8afa87ecb7402697914cec
Additional Hang Signature 4: eff9
Additional Hang Signature 5: eff9e5103e62437273df6ec28305e96a
Additional Hang Signature 6: 4777
Additional Hang Signature 7: 477790f40c8afa87ecb7402697914cec

Wo steckt der Fehler? - Was soll ich überprüfen?

1298 views

Mar 10, 2021 at 01:31 PM

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Windows-related issues / Performance Issues

My mouse freezes, lags which was not doing in the past

I am a long time professional and I am actually quite tech savvy. I use the computer very very clean (obsessive level) But my mouse started to lag recently. I have downloaded Auslogics Pro (thats how we met) Even though I liked the software, it didnt solve the problem.

My laptop is Dell Vostro with i7 and 8GB Ram. Fairly new one (less than 1 year) But even with a simple operation (like opening Skype) it starts to level up fan noise and mouse starts to flicker, lag from time to time.

I formated everything on my computer (because this was not the case until very recently) but even that didnt help.

What can be the reason?

931 views

Dec 09, 2020 at 07:46 PM

Issues with installed software / Zoom

Pro Version

If I buy the Pro Version what all comes with the package? Thank you.

931 views

Aug 07, 2021 at 03:19 PM

Issues with Auslogics software / BoostSpeed

Browser Protection

In Advanced Mode.... under Browser Protection.... why does the scan/repair "skip" and not delete some items?

929 views

Dec 06, 2020 at 01:21 PM

Windows-related issues / Files and Folders Issues

Windows Live Affected by first scan

Hi, I ran my first scan yesterday which was fine but now the content in my Windows Live 2012 set-up has been removed - specifically I have lost the folders, and their contents, I set up in my inbox, and I now have only emails in my inbox from the 18.06.2021. Everything else has gone. How can I get it back to where I was yesterday?

929 views

Jun 27, 2021 at 09:22 AM

Issues with Auslogics software / BoostSpeed

misea jour Auslogics

Bonjour à vous,

Je n'arrive pas à installer la derniere mise à jour de Auslogics 12 200 malgré la demande qui m'est propose dans le bas de l'écran.
Je suis donc tojjours sur la version 12 101 (je crois).

Merci pour votre aide.

Cordialement

AB.

929 views

Nov 16, 2021 at 12:47 PM

Windows-related issues / Default Application Issues

Windows 10 Action Center is not working

As you see in the attached screenshot, I cannot make use of the action center. What would be the solution to this? Thank you.

927 views

Oct 11, 2021 at 07:40 AM

Device-related issues / computer very slow

computer very slow

I have an ASUS laptop computer, about 8 years old and it is as slow as the second coming.
It has Windows 10 HOME, 1995Mhz CPU, 4GB RAM, 700GB HDD.
I have installed the Auslogics programs and used the scans a few times.

WHat is the most effective thing Ican do to speed up this computer ?

( not including replacing it! )

927 views

Jul 09, 2022 at 01:13 AM

Issues with Auslogics software / Disk Defrag

defragmentation disque dur

Comment défragmenter les fichiers systeme sous windows 10 ?

927 views

Jul 19, 2021 at 03:54 PM

Windows-related issues / Software Conflicts with Windows

системные файлы windows 10

могу ли, Я, обнаружить вашей программой приложение в системе ,или файл запускающий вредоносное приложение, изменяющий СИСТЕМНЫЕ файлы ! Или напишите как его (подлеца) обнаружить!!! Сканирование антивирусом не предлогать! У меня изначально стоял надёжный антивирус .
благодарю за ответ...

924 views

Oct 15, 2021 at 05:32 AM

Windows-related issues / BSOD and Drivers Issues

BNP detected fatal error

I am having blue screen issues. BNP detected fatal error occurs every time I restart but not on shutdown.
The problem started after I installed MS flight simulator
I have:
~Checked the HD for errors
~Uninstalled Flight simulator
~Updated Windows to latest version
~updated Graphics Card to latest version
~run sfc/scannow

924 views

Mar 15, 2022 at 05:14 PM

Issues with Auslogics software / BoostSpeed

востоновление системы

добрый день, как ваша система моет навредить компьютеру или системе, она внесла изменения на пк отключила достуа к микрофону и камере, но я включил, я попытался сделать востоновления виндоус но очень долго востонавливаетет реестьр, я так и не дождался и перегрузил пк и теперю боюсь что ваша программа внесла изменения и придется переустоновливать виндоус, что делать, так вроде вск работает, как проверть, правильно ли работает щас система? спасибо

924 views

Oct 21, 2019 at 04:38 PM

Windows-related issues / BSOD and Drivers Issues

BSOD

Im getting Kmode_Eception not handled, System Service Eception and Unexpcted Kernel Mode Trap when i play game. i couldn't find the problem even i bought your Driver Pro to update all driver it still the same. what is the problem?

923 views

Aug 14, 2021 at 06:48 PM

Issues with installed software / Avast Driver Updater

How do I fix?

FINDSTR: Cannot open c:\ProgramData\acer\updater2\updater2.xml
The system cannot find the path specified.

This pops up in a dos box along with multiple others like this. How do I get rid of them?

921 views

Jul 16, 2021 at 06:55 PM

Issues with installed software / Surfshark

SurfShark VPN problem with DNS wire???? with BS and Surfshark .3.0

Hi,let say I like your software very much. Please show me how to end error message form BS "interupted DNS" from Surfshark

920 views

Mar 11, 2022 at 08:36 AM

Issues with installed software / Tips

Auslogics BoostSpeed software itself

I have BoostSpeed perform Dashboard, Disk Defrag, Protect. Internet Optimizer and other checks by schedule. All is good.
However, directory "c:\ProgramData\Auslogics\BoostSpeed\12.x\Reports" becomes cluttered with .html, .xml and other reports produced by these various check tools.
How can I set BoostSpeed to automatically clean up after itself by deleting ancient reports over some arbitrary age? There's about a Gig of files in this directory on this machine and some 3Gb on another.

919 views

Dec 06, 2021 at 07:49 PM

Windows-related issues / Default Application Issues

Про производительность компьютера

Дорогие разработчики программы Auslogics BootSpeed, у меня проблема.
Я хотел повысить fps помоему я снял что-то с диспетчера задач,и вводил команды в консоль в игре CS:GO в мастерской карте BENCHMARK. И, до этих изменении у меня было около 70-100 fps, а сейчас fps 40-60. Что мне делать? Подскажите, пожалуйста!

919 views

Oct 02, 2020 at 05:44 AM

Device-related issues / HDD and SSD Issues

System Information Report

The System Information report for my external backup hard drive above shows the following;

ID: 05
Name: Reallocated sector count
Value: 134
Worst: 134
Threshold: 140
Raw Data: 522
Status: Prefail

What does this mean and how do I fix it?

919 views

Jan 26, 2022 at 08:33 PM

Issues with installed software / Get Help

Auslogics Boostspeed 12 problem

When I try to use the Boostspeed 12 "Maintain" tab and do a SCAN, I get a message popping up stating that it is "checking fragmentation on my F: Drive.

It should be checking fragmentation on my C: Drive. I do not want it to do anything with my F: Drive.

How do I get the SCAN to switch drives?

917 views

Nov 23, 2021 at 08:28 PM

Issues with installed software / Settings

Location is turned off and GREYED OUT.

Everytime I install BoostSpeed 12, in Windows the Location services on Windows 11/10 are greyed out automatically in the Operating System due to the presence of this third-party software. Due to this glitch, I am not able to toggle the Location services on and off and also cannot change any settings related to it. I have tried every hack and registry fix that Microsoft tells me to do and still nothing...location is GREYED OUT

916 views

Edgard Bermudez

May 31, 2022 at 12:23 PM

Issues with Auslogics software / BoostSpeed

logiciel trop lent et pas trés maniable

Re bonjour Auslogics Team,

Ne me trouvez pas trop insistant mais j'essaie par tous les moyens d'utiliser votre nouvelle version ABSP 11.
Il est trop lent,il bloque ma machine en permanence alors qu'avec le 10.24 et avant cà fonctionnait super.
Faites quelque chose dans cette direction.J'ai essaié de rajouter un ficher langue LNG français mais cà ne marche pas
avec votre nouvelle version.Pensez qu'il n'y a pas que seulement l'anglais dans le monde [L'australie est une ancienne
colonie anglaise] mais tout de même.
Salutation.r.t.

915 views

Robert torloting

Jul 19, 2019 at 01:30 PM

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Compatibility: Windows 11, 10, 8, 7