1897 questions

empty folder cleaner

Is it ok to delete the files listed after running the cleaner?
697 views
Apr 28, 2023 at 09:30 AM

Eratic mouse

I have just installed a new Microsoft wireless "Comfort" keyboard an mouse.Now the mouse jumps all over the screen all the time.
I have almost no control over the positioing of the pointer. Can you help?
713 views
Apr 25, 2023 at 07:17 PM

BoostSpeed11でスキャン、不具合解決をするとGoogleDriveが終了する

お世話になります。
BoostSpeed11のダッシュボードからスキャン、表示された問題を解決すると、インストールされている「GoogleDrive」が終了します。

割り当ててある仮想ドライブも消え、タスクバーのアイコンも消えてGoogleDriveが機能しません。GoogleDriveの再起動も出来ません。
GoogleDriveが終了した時点でGoogleDriveアプリのプログラム自体は削除されないので、
コントロールパネル、プログラムと機能から削除→再起動→ログイン→再インストールが必要になります。

GoogleDriveのインストールフォルダや関連すると思われるレジストリをスキャン対象から除外しましたが、この問題は解決しません。

何か良い方法があれば教えて下さい。
以上、よろしくお願いします。

652 views
Apr 25, 2023 at 02:44 AM

Clearing Privacy History issues

Every day, I start the day, running Advanced System Care, then Glary Utilities, then WiseCare 365, then Auslogics Bootspeed 13, the I reboot and then run ASC again. I have been doing this now, daily, for over 3 years (updating as they are made public). 1st run of ASC... I find privacy issues and then delete them. With Glary's... I run (in Advanced) their "Erase history" under "Privacy" multiple times until I get "Zero" issues found (sometimes up to 15 times to get a zero response). Then I run WiseCare, multipl times (usually around 6 times (main page) and then Under "System Cleaner" I usually only run each section once... sometimes though I run the "Advanced Cleaner" a few times, each time returning a different number of files found and cleaned... but never getting a "zero" found result. NEXT is Auslogics Bootspeed 13 (AB13) I run the main screen, cure the findings... and then I run the "privacy" scan again... and I have done this up to 30 times in a row. The important thing hereis... each time returns a number of files found that is different than the previous time AND there is no pattern to the numbers returned either!

Looking at the past, the Neuroquila virus (circa around 1995) was the first (as far as I know) "polymorphing" virus. It created a "sacrificial virus" to "feed" any existing antivirus program on a machine so that while the antivirus was repairing the created virus the real virus could then attack the antivirus, making it, in the future, always retrun a "no virus found" message to the user. Next, as I recall... comes the concept of "nesting" where when you remove one thing another is created as that one is eliminated.

the above are just 2 examples of why I could be getting the results, daily, that I get BUT... I have stopped these programs after just doing an initial run of each and I have, many, many times stopped them short of doing an all out cleaning and I have done many "all out cleanings" (where I run each program multiple times) and there is a large difference in my end performance of the machine. PS... I do this on all 3 of the machines I have running and NO... I am not making money with my computers... I am a 71 year old man who's retired and od this for cheap thrills and to prove I haven't yet lost my sanity... thank you very much.

Sooooo.... I'd like to buy your program... but only if there's a component in it that let's me state how many times each component within it will run before it stops running.... cause sitting here and re-running these programs for over an hour everyday... just to keep my computer operating at a decent speed (2-I.7... 16 GB Mem, 500 GB SSD, 1- I.5 ... 16GB Mem, 500 GB SSD).

What I want is something I can configure to run multiple passes of the different compnents within your software so I can set it and then go do something else while it scours, re-scourts and rescours again as many times as I want it to.

Cool?
853 views
Apr 24, 2023 at 01:11 PM

BoostSpeed 13 Ansehen der Ergebnisse

Warum kann ich bei BoostSpeed die Ergebnisse nicht lesen? Sowie ich auf "Die Reparatur abgeschlossen. Klicken Sioe hier um die Ergebnisse anzusehen" drücke, verschwindet alles. Ich konne bishe keine Ergenisse mir ansehen.
Im Voraus vielen Dank!!

Regards Hans
638 views
Apr 23, 2023 at 09:44 AM

Notification about cleaning browser cache

Hi,

I get notifications that I need to clear my browser cache.
What is the best action to do so in Boostspeed 13?

559 views
Apr 21, 2023 at 01:46 PM

Windows 11 update not recommended for my configuration

Hello! My question is this - Why my configuration is not good enough for Windows 11? Relating to the windows update message.
The hardware is not good enough maybe?
715 views
Apr 21, 2023 at 12:22 PM

how to delete advertisement

Hello

So many advertisement appear when I access the web site. I cannot concentrate on reading because of this. I appreciate if you tell me how to solve this problem.

Thank you.
854 views
Apr 21, 2023 at 10:09 AM

Is my subscription good for another device?

How many devices are covered by my subscription?

I have another laptop that I want this service on.

Guy Veasey

594 views
Apr 20, 2023 at 12:49 AM

Avira completly mess up my whole computer

Hello,

Thanks for your software, it looks great.

I am in a terrible position, Avira made a smart scan and update " windows 11 22H2 " register file while I was on windows 10.

It broke my whole OS, now I am on windows 11, I hate it. But at least I got internet back, even if my processor is still at 80% while nothing is happening.

I have to much configuration on my software (audio, advanced date management), and have a lot of work to do this week for clients. I can't just wipe my whole system it will take me at least 40 hours to reconfigure everything to be able to work.

I just found your services while comparing on internet what could help me.

I can pay for a paid plan buy I just need help fixing my register and my OS back even if windows 11 is just hell....

I don't know what to do, i suppose there is no way back, my last snapchot was 2 month ago which is way to far.

714 views
Apr 19, 2023 at 01:35 AM

Cannot Start Microsoft Outlook. Cannot open the Outlook window.

Hi there,
I was in the middle of deleting one of the 5 email addresses in my Microsoft Outlook and the laptop stopped (or this Outlook application) stopped responding for over 5 minutes so I "ENDED" the process.

Since then I keep getting this Outlook error.

I have tried the Office repair utility.
I have tried restarts.
I have your software (paid version) on my laptop but am unsure whether there is a restore point I can get to that will enable me to get Outlook going again.

Help please :)
747 views
Apr 16, 2023 at 07:42 AM

Зависание системы

Здравствуйте! После того, как установил файл подкачки на свой SSD диск(400, 2048) стала очень плохо работатать система и всё начало лагать. "Системные прерывания" ни с того, ни с сего стали нагружать систему, как и Antimalware Service Exucutable(до этого системные прерывания не вылезали в диспетчере задач, или по крайней мере я это не замечал. А о ASE я знаю) Было подозрения на майнер, так как процессор стал грузиться на 100%(даже сейчас он скачет с 90% до 40%), но когда я проверил всё через Dr. Web и ваше приложение это ничего не показало. Turbo Boost отключён .Помогите пожалуйста!
596 views
Apr 16, 2023 at 05:31 AM

chrome

my chrome video is not working
633 views
Apr 15, 2023 at 05:49 AM

Not Responding

What causes 'not responding'whether It is browsers not responding or more commonly, file folders not responding and crashing my computer but not my browsers.
629 views
Apr 14, 2023 at 11:04 PM

Licence Auslogics

Bonjour, je suis client chez vous depuis plusieurs années, si je prends la licence pro, aurais je la totalité de votre logiciel avec bien sur la défraguementation des disque SSD? ... Merci pour votre réponse.
Salutations cordiales.
André
626 views
Apr 14, 2023 at 09:49 AM

battery life

How can I extend the battery life?
649 views
Apr 14, 2023 at 07:47 AM

Win 11 , Updateannahme

Ich habe zwei Win11 Update die von meinem PC nicht angenommen werden. Wie kann ich diese löschen?

2023-04 Kumulatives Update für Windows 11 für x64-basierte Systeme (KB5025224)

2023-02 Kumulatives Update für .NET Framework 3.5, 4.8 und 4.8.1 für Windows 11 für x64 ((KB5022730))
727 views
Apr 12, 2023 at 12:02 PM

Condition of SSD

What does "Parameter in poor condition and requires attention' mean and how do I fix it please? Cheers, James
685 views
Apr 05, 2023 at 03:12 PM

slow start

Bootspeed is very slow to open on my pc.
632 views
Apr 05, 2023 at 02:53 PM

BoostSpeed reading errors

On the bottom strip of the main display on BoostSpeed there are alternating displays of some statistics for CPU HDD NET and RAM. All of these consistently show 0%. Why are they not reading?
Also I frequently get a pop-up suggeting I clear my browser cache because it contains anywhere from 23 to 46 TERABYTES of data. This is odd because I have only 3 TB of available storage on this machine.
624 views
Apr 05, 2023 at 12:18 PM

dada

dada
931 views
Feb 18, 2022 at 12:11 AM

Производительность ПК

Ваша программа периодически выдает сообщение о перегруженности процессора моего ПК и отсылает к "подробностям". А подробности - это сканер всех работающих и неработающих программ в компьюторе. Ваш сканер при этом никоим образом не оценивает важность запущенного процесса для работы компьютера. По сопровождающим характеристикам определить возможность отключения того или иного процесса очень трудно. Тогда какой смысл ваших обещаний "оптимизировать работу компьютера", если инструментов, реально выполняющих эту фунцкцию в части отключения второстепенных процессов, вы не предлагаете?

931 views
Jan 12, 2021 at 04:03 AM

pop up for ugrade when I already subscribe to boost 12

I upgraded to Boost12 quicte some time ago and yet I keep getting an annoying popup on my screen to upgrade. I need this to stop and this should not count as one of my questions because it is purely an issue on your end.
930 views
Jan 13, 2022 at 03:15 PM

Quanti pc

Buongiorno, un saluto cordiale, ho comperato due versioni pro , la domanda e: a quanti pc posso mettere la licenza adquistata?
929 views
Sep 15, 2021 at 05:40 AM

Laptop slow on startup

Hi there,

I have a new laptop with a high spec. However, for the first hour each day, it runs as slowly as an old 486 machine, then suddenly it catches up with itself and runs superbly all day.

I've checked everything:
Programs in the Start menu
ESET and OneDrive behaviour
Updates behaviour
BIOS settings
Everything I can think of and a hundred things I've learned about...

I've uninstalled some of the programs, but now I'm thinking I should uninstall everything and reinstall Windows 10.

Any ideas before I try the Windows 10 reinstall?

NOTES (1) I did try the upgrade to Windows 11 when I first got the machine, however, I didn't like it and went back to Windows 10; it was slow in the short time that I ran Windows 11 too, so I don't konw if that means something, like maybe it's a hardware issue? (2) It was a demo machine in the store where I bought it.
929 views
Dec 27, 2021 at 11:14 AM

Restricted volume on a new hard drive

I installed a 3 TB hard dive on my desktop. I can only use 2TB with Wndows 10. How can use all of the new hard drive?
927 views
Aug 10, 2019 at 02:02 PM

No Windows Update KB5008212

From a couple of months now, I am unable to install Windows Update "Windows 10 Version 21H1 for x64 Systems (KB5008212)". Windows Update is urging me to do so, but all I get is error (0x800f0831). I've tested all kind of solutions from Microsoft and other sources, and tried al least a dozen times, with no success. Some sources insists in the fact you need previous updates installed before this oner, and Bootspeed 12 clears update files as a part of Windows Slimmer tool. Is the first time I experience a problem like this and, even not critical, is worrying me because I can get a solution. Best regards.
927 views
Jan 10, 2022 at 07:59 AM

Notifacations

Can we stop the nag notifacations?
I do not need constant reminders that I have 3 questions, now 2. Stop it.
926 views
Nov 23, 2021 at 04:47 AM

How to prevent the software from deleting cookies of Bank and Credit cards

I have Banks and Credit Cards that I use regularly. I don't want to have problems of logon to them every time I use the Bootspeed to scan the system. The Bank that I hvae problems after the Bootspeed scan system Is Bank of American.com, Chase Bank logon. Visa logon, American Express .com Credit Card logon. Please help me to resolve these problem. Thank you,

Content hidden to protect privacy

925 views
Nov 30, 2019 at 01:59 AM

Outlook not closing correctly

I have MS 365.
Brand new machine hi end
When I close Outlook it does close OK
But when I reopen in morning I always get message it did not close correctly "Something stopped it form closing" Do I want to restore to previuos". I click yes and it opens
Any ideas. It was reinstalled

Thanx
924 views
Feb 22, 2022 at 08:27 PM

SSD optimization for a whole day

Hello
I am using SSD optimization with Auslogic Bootspeed 12 to optimize my C drive (114 GB free 54 gb) it took a whole day to finish. Is it normal for a ssd optimization running? (while it only took 5 mins to optimize my D drive 98GB free 54GB). How frequently should I run SSD optimization
924 views
Oct 22, 2021 at 03:46 PM

Uninstall

How do I uninstall your program(s) from my Windows 10 PC?

It's not in/on my programs list to uninstall.

Thank you
Ronald Cloud
924 views
Apr 28, 2022 at 01:36 PM

no responcive pc

after a couple of min from when i boot the pc up and it loads into window 10 the system. become un responsive and take for ever to open anything. there is no virus or malware that i can see or detected.
924 views
Apr 21, 2021 at 04:11 PM

ファンクションが間違っています

Auslogics BoostSpeed 11 でクリーンアップ後(使っていないファイル/ホルダーを削除?)、PC立ち上げ時に以下のメッセージが出ます。
無視して進めれば、通常の動作をしているように見えます(今のところトラブルは起こりません)が、何が起こっているのでしょうか?
どうすれば、このメッセージを消すことが出来るのでしょうか?

C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2202.10603.0_x64_...\Win32Bridge.Server.exe
ファンクションが間違っています。

ちなみに、C:\Program Files\WindowsApps を開こうとすると、
「このフォルダーへアクセスするアクセス許可が拒否されています。」というメッセージが出ます。
923 views
Mar 28, 2022 at 12:43 AM

SLOW

SLOW
922 views
May 28, 2022 at 03:33 PM

new computer

I have a new computer that is online now, the old slimline is gone. How do I move my current contract to cover my new computer.The order number is 3740428-4830463. Thank you
922 views
Feb 19, 2022 at 11:57 AM

boot speed

Dear Sir,

I had purchased your software to solve issues like slow booting , taking more time in opening software etc

Till today after running all programs from your software , I find no improvement in boot speed etc.

Please let know how to solve the problems

regards
t k venkatesh
922 views
May 25, 2021 at 02:51 PM

Not able to install an upgrade for Boostspeed 12.2.0.0

I am unable to install the upgrade for Boostspeed 12..2.0.0 to 12.2.0.1
After completion of the upgrade software, the Help box remains showing my Version as 12.2.0.0

922 views
Jan 27, 2022 at 03:38 PM

High CPU Usage

My CPU usage shows almost 100% for sometime when I start my system or even sometime while working too. It remains at 100% for almost 15 - 20 min or more even when application is open. I tried all options in Auslogics to resolve it out but nothing is working.
Please suggest for any further option which can help out.
921 views
Feb 18, 2022 at 04:22 AM

I registered my account to windows insider but when I click get started in my computer's settings, it tell me that "we can't talk to our service at this moment please try again later", I tried this again and again but it does the same.

I registered my account to windows insider but when I click get started in my computer's settings, it tell me that "we can't talk to our service at this moment please try again later", I tried this again and again but it does the same. I tried a lot of fixese but they all don't work.
919 views
Jun 29, 2021 at 08:06 PM