1897 questions

My dispay turned pink

Hello, my display turned pink. I wonder if it is due to Auslogics activity. Can u help me resolve this? I am using Asus Laptop X505Z
1245 views
Apr 26, 2021 at 03:07 AM

Orphaned Print Spooler Files

I have two Dymo Turbo 450 label printers. A recent Windows 10 update caused them to print blank labels. Dymo wrote new software to address the issue. When I installed the new software, my printers stopped working entirely. I blamed the new software and tried innumerable ways to fix the issue to no avail. What it turned out to be was a couple of orphaned files in their print spooler folder. I stopped the spooler, deleted the files, restarted the spooler, and all works well. Can you add that item to your software, i.e. check and remove orphaned files in the print spooler folders?
879 views
Apr 25, 2021 at 07:46 AM

Disk Defrag

Why does Auslogics Boostspeed 12 recommend doing an SSD defrag when all the experts say that an SSD drive should not be optimized because it decreases it's life span?

1335 views
Apr 23, 2021 at 12:39 PM

windows update slows startups

does this software boostspeed 12 fix the latest update from Microsoft? the 20h k -something that makes startups a lot slower. thanks
1277 views
Apr 22, 2021 at 02:20 AM

DNS SERVER NOT WORKING

TROUBLE shoot then it say configeration correct but have dns server not responding and not getting the speed of 400mb I'm paying for.
1174 views
Apr 21, 2021 at 09:13 PM

Super slow opening of files and folders

Hi hope all is well with you!!
For the last week I am having issues opening any file or folder. It seems like it takes a minute or 2 for them to open. It is driving me nuts.
I have tried most of the items in https://windowsreport.com/file-explorer-slow-windows-10/ with no effect.
Anything you may provide would be appreciated!
Thank you
Robert
1303 views
Apr 21, 2021 at 08:33 PM

no responcive pc

after a couple of min from when i boot the pc up and it loads into window 10 the system. become un responsive and take for ever to open anything. there is no virus or malware that i can see or detected.
925 views
Apr 21, 2021 at 04:11 PM

not letting me login

"Something went wrong. Your account might not have been added."
1649 views
Apr 20, 2021 at 10:54 PM

XLStartホルダーの中のファイルが勝手に削除されてしまう。

XLStartホルダーに入れてあるユーザー定義関数のファイルが毎回削除されてしまいます。これを防ぐにはどうすればいいでしょうか。
1090 views
Apr 19, 2021 at 11:52 PM

Браузер Opera

После сканирования удаляет все пароли как отключить

978 views
Apr 19, 2021 at 05:41 AM

Windows 10 Update Error Code 0x80070bc9

I haven't been able to update my Laptop running Windows 10 to the most recent update (sent in April 2021). I get an error Windows 10 Update Error Code 0x80070bc9 ... But I used the Windows Troubleshooter in Windows to try and fix it but was unsuccessful.

Do you have a tool to address this and repair Windows Update software or whatever is wrong?

1276 views
Apr 18, 2021 at 03:31 PM

Thumbnail files disappear

After run the Scan and optimize the windows, I found the thumbnail cache files were disappear. How can I recover?
Because I waste much time to open and preview the photos and video thumbnail in Windows Explorer.
And how can I prevent the BoostSpeed delete my thumbnail cache files in my Windows 10 in the future?
Thank you very much!
1298 views
Apr 18, 2021 at 08:15 AM

Оптимизация и дефрагментация

В чем коротко отличие оптимизации от дефрагментации HDD ?

1095 views
Apr 17, 2021 at 05:57 PM

Проблема с HDD диском

Доброго времени суток. у меня случается проблема с жестким диском (seagate barracuda 1TB), при работе прогрмм находяшихся в нем, он часто вылетает. Замена сата порта и сата кабеля не помогает. Диск относил в сервес центр, говорят исправен. Помогает только ваша программа Auslogics boostSpeed, но помогает где то только на месяц пользования компьютером. Что мне делать?
946 views
Apr 17, 2021 at 09:25 AM

Compare configuration changes in boostspeed

I have your software in three computers as the license allows, but I can't find how to compare configuration between them, specially in the custom scan and clean for boostspeed. For example in one computer my login screen still shows the photo microsoft chooses, but on the other it doesn't. Maybe you have that in a config or xml file. It may be good to be able to compare.

Regards,
Paul

1406 views
Apr 16, 2021 at 07:48 PM

Missing Printer Driver in Device Manager

Hello-

I'm not sure if this was the cause after running scans, but the 'Printer Driver' listed in the Device Manager has disaapeared. How to I get it back? I tried reinstalling the HP drivers the Printer Driver listed is still not there. I have 'Image Devices' listed with the HP Scanner driver listed (but nothing else). I have attached a pix of my Device Manager.

Thank you

Steven
1203 views
Apr 16, 2021 at 11:14 AM

MSFS e Windows10 PRO

Hi, I own BS12 on two pCs. One PC I use only with gaming apps and the other and I use it exclusively for home, online and with the web. BS12 on pc where I don't play works great. BS12 that works on the pc where I play and in particular with Microsoft FlightSimulator, BS12 after thorough cleaning tends to get your PC blocked. I tried to exclude gaming apps but apparently windows is tightly connected. I had to reinstall windows 10 pro. In my opinion, it also depends on the Deep-Clean function and Empty Folders Cleanup. I can't use these two functions. On the pc where I play I am not satisfied! On the pc I use for all other functions is OK. Tips?
1074 views
Apr 15, 2021 at 08:12 AM

Running a scan

When I run a scan to clear disk space it always gets stuck at the same point for 30 - 45 minutes.

Unused application files

C\windows\software distribution\datastore\logs\edbtmp.log

Could you help me resolve pleaase.

1071 views
Apr 14, 2021 at 08:05 AM

werid big files on my D drive

Today I use the disk explorer and found this:
see file.
Idk what is it?
Should I deleat it or keep it?
1280 views
Apr 13, 2021 at 09:26 PM

display driver

card: geforce rtx 2060. During a recent driver update that failed the old nvidia driver was replaced by the basicdisplay.sys driver and my card is no longer even recognised by my system. Nvidia driver update fails. i've tried every fix listed, nothing works. Windows update fails with the 0x800703f1 error for everything now. You own driver updater now hangs at connecting to the cloud. I even tired a manual instal. that failed as well. How can i reinstall a display driver?
787 views
Apr 29, 2022 at 01:45 AM

mistakes

Why does ABBYY FineReader 14 make mistakes in characters when scanning large and clear printed text without interference?
786 views
Jun 05, 2022 at 09:06 PM

Microsoft activation request when there is already validated OEM version on laptop

How to resolve Microsoft activation request when there is already validated OEM version on laptop, and entering the product key that the Auslogics system ionformation report shows as being the valid key for my Win10 install.
784 views
Mar 12, 2023 at 07:56 PM

cell phone

can i put bootspeed on my cell phone
784 views
Dec 29, 2022 at 09:30 PM

Notification for "Safe to Reove"

safe to remove notification does not come on screen when usb devices are removed?
783 views
Mar 06, 2022 at 11:07 AM

Memory problems & Upgrade question

I want to upgrade to 13, but the only offer I have is for 3 PC's. I don't have 3; only 1 Is there a discounted rate now and in the future for one app?

I also have a problem with the fact that I have to use 2 memory hog apps. Do you have an app (similar to Iobit's) that will allow me o release unnessecary memory?
781 views
Jan 31, 2023 at 01:50 AM

Browser cleanup

How do I get Cyber Protect Home Office to remove privacy issues in my browsers? I have thousands (yes, thousands) of pointers or cookies identified in the scan that never get removed. None of the previous versions of BoostSpeed would remove the offending files either. Thank you.
781 views
Sep 07, 2022 at 09:22 PM

REQUEST AS IN YESTERDAY.

All your product/services come as individuals and yet the best features are the one recommending one another. My question is, Why don't you make a Premium Product that covers at least three or four at best of those top rated/recommended softwares into one individual "Auslogics Armored AI" or something like that?

Reason I'm asking this, I'm broke.
781 views
Apr 22, 2022 at 11:50 PM

Win 10 Issue

Right click on desktop icons very slow or screen freezes up. Suggestions how to resolve... Boost Speed 13 has not fixed problem.
780 views
May 15, 2023 at 06:08 PM

Bootspeed 13 Pro | x64 version

Hello,

This is not a issue, it is a technical question about Bootspeed version availability.

I have recently installed a free version of Bootspeed 12 in my home computer. It is a nice-to-have product but noticed that it is a 32-bit version. Is a x64 PRO version also available?

Even if this is not the case, will the upcoming product version (Bootspeed 13 PRO) have a 64-bit version?

Thank you.
Best regards

Jorge Ambrosio

PS: My installation OS is MS Windows 10 Home, x64 version, with Intel i7 CPU, and 32GB of RAM.
778 views
Oct 26, 2022 at 10:28 AM

PC slows down after a period of being on, following re-boot.

This has happened a while (over a year): I leave my PC on 24/7 to get updates, etc.

After I re-boot it works fine but several hours or perhaps a day later, the PC slows down and re-quires another re-boot.

I just noticed today, after upgrading to V 12.3.0.1 that, although it still slows down, I selected the Disable BoostSpeed instead of leaving BoostSpeed running in the background, and the PC immediately sped up to normal! This is the first time I have tried that.

Have you run into this anomoly before and/or do you have a fix for this?

Many thanks!
778 views
Jun 30, 2022 at 06:08 PM

no sound/no f6 light for no sound

hard disk crash...reloaded win10 not from backup
reload drivers multiple time
computer works
no sound
hp pavillion/i7gen10/b&o sound/nvidia
778 views
Oct 12, 2022 at 03:37 PM

Annoying Windows Pop Up Notification

A few months ago, it started to show up an annoying Windows pop up message stating that my laptop (Lenovo, Windows 10) needs DirectPlay feature. I don't even know what is DirectPlay neither what is used for. The message displays two options: install or skip installation of DirectPlay. No matter what I choose it keeps showing up every time I turn on my laptop.
my question is: how can I get rid of this annoying pop up Windows notification?
777 views
Feb 04, 2023 at 08:42 PM

Пропал сигнал микрофона

ПОсле установки программы и первоначального сканирования программа запроила перезагрузку. ПОсле перезагрузки сигнал от микрофона пропал. Ни приложения, ни само ОС не может получить от него сигнал. Хотя при поиске проблем через настройки ничего не обнаруживается.
777 views
Dec 22, 2022 at 08:47 PM

Escaneo selectivo de carpetas

Hola,

No deseo escanear todo el disco sino solamente seleccionar algunas carpetas.

¿Permite Auslog escanear carpetas selectivas, por ejemplo, de Mis Documentos?

Favor indicar los pasos detalladamente ya que no soy tecnológico.

Gracias
Neilton FD
777 views
May 02, 2022 at 01:01 AM

The Wireless Network Adapter cuts out

I keep losing the wifi connection while I am online. The Windows troubleshooter states the wireless network adapter has to be reset--which is does and the wifi works again...temporarily. Then it cuts out again and I go through the same drill, over and over.

What is messing with the WNA? No other device in my house using the wifi has this problem. Only my laptop I am using now.

Thanks...Shane Ostrom

777 views
Dec 28, 2022 at 08:20 PM

Browswer history

Before I installed Boostspeed, I used to be able to start typing a website into my browser and it would recognize what I was doing and fill in the rest for me. Super convenient for sites that I use all the time like banks. Now that doesn't work anymore and I really miss it. How do I get it back? Thanks!
776 views
Jan 13, 2022 at 10:20 PM

Recover deleted files

I stupidly deleted files from my Seagate backup, OneDrive, and computer. How can I get them back? I have tried Recuva but it does not work. The Windows Recovery does not work. Any suggestions particularly any software that really works?

Thanks,
Srbuckeye
775 views
Apr 29, 2023 at 08:20 PM

hardware suggestion

i have bought a dell AIO recently wuth i3, 8 B RAM and 1 TB HDD. i find it sluggish. What hardware changes i must do to make it more resposnsive ? Should i install 256 B SSD or additional RAM or both
774 views
Jan 29, 2022 at 07:35 PM

TouchPad does not work after go to Windows 11

I have Lenovo Yoga C940-15IRH and the touchpad does not work
It worked with windows 10.Now in Windows 11 nothing work.
I tried to uninstall the driver and to update Windows. does not work
Thanks a lot
Moti
773 views
Nov 15, 2022 at 04:39 PM