1891 questions

default_error_stack

While running the BoostSpeed full system scan, it was taking forever, (around 50 minutes to get to 25% of scanning files). I checked the details and found that it was working its way through the default_error_stack files (several hundred thousand of them) in the windows\system32 folder. because of this I stopped the scan and now need to know how to get rid of these files or get BoostSped to bypass them

1365 views
Jul 24, 2019 at 07:34 AM

Need license key

I upgraded from Boostspeed 10 Pro (license key: G2AEG-XXXXX-3WNYY-XXXXX-G79JL) to Boostspeed 11 Pro. However, I did not reveive a license key for version 11. I have attached a copy of the transaction. Can you help me with this? Thanks.

5545 views
Jul 22, 2019 at 11:06 PM

Photos

Hi My photos arent displaying properly and the preview pane is gone since using the other day
Any help?
1002 views
Jul 22, 2019 at 09:25 AM

Not loading

Dashboard, one click scanner, clean up, etc.etc.etc not loading.
What needs to be done to do so?

993 views
Jul 20, 2019 at 07:58 PM

logiciel trop lent et pas trés maniable

Re bonjour Auslogics Team,

Ne me trouvez pas trop insistant mais j'essaie par tous les moyens d'utiliser votre nouvelle version ABSP 11.
Il est trop lent,il bloque ma machine en permanence alors qu'avec le 10.24 et avant cà fonctionnait super.
Faites quelque chose dans cette direction.J'ai essaié de rajouter un ficher langue LNG français mais cà ne marche pas
avec votre nouvelle version.Pensez qu'il n'y a pas que seulement l'anglais dans le monde [L'australie est une ancienne
colonie anglaise] mais tout de même.
Salutation.r.t.

970 views
Jul 19, 2019 at 01:30 PM

pc unplugged ac adapter pc shuts down with battery charged at high percentage

my laptop has new battery, but when i unplug the AC adapter my laptop shuts down when it has a high charged percentage battery. how in settings to fix please.. oh, and my battery cannot be taken out in my asus pc
1251 views
Jul 19, 2019 at 03:46 AM

windows product

windows product ID for win 10 Pro is erroneous number as reported in system information

1238 views
Jul 18, 2019 at 01:47 AM

Windows Security - Account Protection

"Dynamic Lock is not working because Bluetooth is off."

I do not know what device to try to turn on to Bluetooth.

Thanks in anticipation.

Mike Kemp

Mobile:

Content hidden to protect privacy

1380 views
Jul 17, 2019 at 08:37 AM

Boostspeed 11?? version 10 exists already

My version of 10 expires in December 2019. Do I have take out new contract and forget about balance on version 100>>
Otherwise I have to keep version 10 until december and then switch???
regards
Eddie
Auslogics BoostSpeed 10
XXXXX-25AX7-GEWGG-9J4AA-XXXXX - expires december 2019

1053 views
Jul 16, 2019 at 05:59 AM

Paid for Pro version via paypal yesterday but no activation code sent

Hello, I paid for your pro version via paypal yesterday but have not receivedan activation code. I could possibly have given a wrong e-mail address.
Name is David Jamieson and e-mail should be *********** although I sometimes use ************ 
Can you please check what is wrong? I will have to contact paypal to stop payment if I don't get a quick answer. Thanks in advance, David JAMIESON

872 views
Jul 12, 2019 at 11:59 AM

BoostSpeed PRO not activating

I purchased BoostSpeed PRO on 5 Jul (ord#

Content hidden to protect privacy
) for $29.95 as I was an existing BoostSpeed 10 customer. I cannot get the PRO version to activate. If I go to the Auslogics store and enter the new key that was provided with my purchase, I am told that I may either use the FREE version or purchase the PRO version for $59.95! I have already done this with my status as a current customer, which entitled me to the 50% discount. Why can't I get PRO to activate? There are features that won't work without the PRO version! I have a DELL XPS 8930 x64 computer with Windows 10 version 1903 installed.

5213 views
Jul 06, 2019 at 08:51 PM

何回cleanningをおこなってもデフラグや調整項目がある

PCのクリーンアップを目指してscanを行っていますが、何回行ってもデフラグや調整項目が表示されます。
PCのどこかに、基本的な問題点があるのか心配しています。
735 views
Nov 27, 2022 at 09:49 AM

Windows 10 not shutting down, keeps restarting

When I shut down (even Shift + shutdown or hibernate) the computer (i5-4460 with 16 GB Ram, ASUS H97m PLUS) the PC instantly reboots. Have to do hard shutdown with power button.
I have tried a few "fixes", e.g.
In Startup and recovery, used "Restart" for clean start,
Start in "Safe Mode",
Untick "Automatic restart",
Removed or substituted all devices, hard drives plus mouse and keyboard, even monitor and RAM, except Graphics card - no fix. Defragged and scanned hard drives for errors.
Pressed power button with power disconnected.
Re-installed Windows and updated.
All fans and heatsinks not clogged with dust.
Edited Registry = "No Auto Reboot With Logged On User"!

I have recent system images saved but none before the problem started!

Any suggestions? Thank you, David
735 views
Apr 07, 2022 at 07:31 AM

Cannot Start Microsoft Outlook. Cannot open the Outlook window.

Hi there,
I was in the middle of deleting one of the 5 email addresses in my Microsoft Outlook and the laptop stopped (or this Outlook application) stopped responding for over 5 minutes so I "ENDED" the process.

Since then I keep getting this Outlook error.

I have tried the Office repair utility.
I have tried restarts.
I have your software (paid version) on my laptop but am unsure whether there is a restore point I can get to that will enable me to get Outlook going again.

Help please :)
731 views
Apr 16, 2023 at 07:42 AM

Driver is Unavailable

My Win 10 (64bit) PC can find my Epson printer on my local network, connected by ethernet cable to my router, and installs the "necessary files". However, afterward in my settings it shows the printer with "Driver is Unavailable" and nothing will print. Both my wife's PC and all of our iPhones/iPads have no issues printing so I know it is connected properly and functional. The only device having an issue is my PC. I have removed the printer and reinstalled it multiple times with the same result. I have also downloaded and installed the newest drivers available from Epson for this printer but somehow my computer does not seem to be able to find or recognize them. A support request has been sent to Epson but so far any suggestions from their automated response system have not be successful.
731 views
Sep 16, 2023 at 12:58 PM

App error

This pops up on the system info, "application errors": Any fix for it?
Name, Value, Advanced
Application Error: Faulting application name: svchost.exe_FrameServer, version: 10.0.19041.1566, time stamp: 0x1f37eb46Faulting module name: RsProvider.dll, version: 1.30.0.0, time stamp: 0x57ee1a06Exception code: 0xc0000005Fault offset: 0x000000000007bd6dFaulting process id: 0x2300Faulting application start time: 0x01d883048cd13be0Faulting application path: C:\WINDOWS\System32\svchost.exeFaulting module path: C:\Program Files\Realtek\RsProviders\RsProvider.dllReport Id: ff0c9809-f014-46e1-8f75-b7775e36760aFaulting package full name: Faulting package-relative application ID: 6/18/2022 6:14:18 AM
729 views
Jun 18, 2022 at 11:41 AM

impossible de supprimer adobe acrobat cause FullTrustNotifier.exe

bonjour,
Comment supprimer adobe acrobat reader ensachant que lorsque je commence la procedure, il stoppe la uninstall car fullTrustNotifier.exe n'est pas marque comme installé, j'ai pourtant desactive le Adobe genuine notifier dans les services windows, supprimer les cles de registre notifierClient et supprimer manuellement les repertoires, mais je ne peux pas desisntaller depuis l'appli windows des programmes ni meme modifier, corriger, ou installer une autre version.
Toute aide est la bienvenue et le logiciel d'adobe pour nettoyer les mauvaises desinstallation: AdobeAcroCleaner, ne fonctionne pas, il ne repond pas en 10 sec apres le lancement..bref, tout pour plaire
Merci
Cordialement
728 views
Feb 21, 2024 at 05:01 PM

bluetooth dissapeared from device manager after cleanup

Hi,
I did a rigorous cleanup and driver update on a old(er) laptop, after years of limited maintenance. Using Auslogic software (driver update,bootspeed,duplicate finder) and some manual cleaning/updating, Something went wrong, not sure exactly where. Now I can not use/connect bluetooth devices anymore. I tried to solve it by doing some reasearch on the internet but can not find the solution. Otherwise the Laptop is working fine and is a lot faster.
Enclosed you will find some information of the laptop and screenshots of what I think is relevant information.
I also noticed that Bluetooth is not longer available at the 'action center' and 'device manager'. The latter one still shows some bluetooth devices but is hidden and do not seem to be the relevant items.
In 'Settings> bluetooth and other devices', the previously connected bluetooth devices are still there but it clearly states that bluetooth is turned off.
Could you please advise me on how to solve this.

Enclosed a couple of prinscreens of the systems and the above mentioned screens.
FYI I am an experienced user, however certanly not a Windows specialist.

Kind regards.

Perry Parengkuan
728 views
Nov 14, 2023 at 08:58 AM

Slow startup

Good day, old person here.....

I am using Windows 10, do I need both Google Chrome AND Microsoft Edge? I sometimes receive a message from Auslogics saying I may have a privacy issue and that I should look at my privacy settings... but as there is no indication of what the privacy setting should be or what has changed, I don't know what I am supposed to be checking.

Patience and any help offered would be much appreciated!

Thanks & regards
Jacqueline Collier
728 views
Dec 27, 2022 at 09:45 AM

Bluetooth driver

When I bought this I ran a scan and was using my wireless mouse after the scan I was unable to use my mouse. Would this software delete my driver if so how would I get it back?
727 views
Sep 26, 2022 at 03:40 AM

Removing all traces of google from windows

Is there an efficient way of removing all things (every mention of) Google from my sysem, preferably using your products?

In the pase I have gone through the registry line-by-line and removed anything that says "Google," "Chrome," or "android." this takes a long time and is teadious but I am usually successful in keeping Google out of my life.
726 views
Jun 04, 2022 at 02:26 PM

Это чтото не позволяет мне разделить диск

Я хотел разделить свой ссд на часть для виндоус и для игр, но я не могу потому что мне мешает только один файл. У него нет расположения и удалить я его тоже не могу
724 views
Jan 08, 2023 at 07:42 PM

Angy Birds

Wie bekomme ich Hyper V auf Lenovo ThinkCentre MT-M9622-CTO
724 views
Dec 06, 2022 at 03:31 PM

How to fix

I am being told there are errors on my C Disc. How do I fix them please.
723 views
Feb 23, 2022 at 02:51 AM

Windows 11, PC Sleeps when it shouldn't

My W11 (Home edition) desktop PC has the following settings

'Power mode' set to 'Best performance' and

'When plugged in, put my device to sleep after' set to 'Never'.

Despite this, the PC goes to sleep after a few minutes of being idle, which in turn kills RDP sessions which I do not want to happen.

There must be other settings somewhere which are overriding the 'Never' setting. Please help me understand what they are and how to change them.

Thank you and best regards
Phil Parkin
723 views
Dec 17, 2022 at 12:02 PM

Unable to update Windows 11 to 22H2....

My computer has stopped being able to use Windows Update to install normal updates, including Windows 11 22H2. All software and drivers are up to date. I have late generation motherboard (Asus Rampage VI Extreme), intel CPU 10980XE, and nVidia 3090. I have followed multiple scripts from the internet to clean out the software update folder. Any ideas?
723 views
Dec 25, 2022 at 08:29 PM

gpu stop desponding

Error Message: Display Driver Stopped Responding and Has Recovered for my intel hd 2500 in league of legends it freeze
722 views
Jan 11, 2023 at 10:21 AM

советы из Youtube не помогают

Имею постоянную проблему с обновлением Windows 11. Посоветуйте действенній алгоритм решения. Или лучше переустановить?
722 views
Mar 01, 2023 at 07:46 AM

Desaparecen los textos

Buenas tardes,

¿como puedo resolver el problema de qué en ocasiones desaparecen los textos en algunos programas, emails, cuadros de diálogo, menús de ventanas y nombres en los íconos de archivos? y no reaparecen hasta que reinicio sesión en windows.
721 views
Oct 24, 2022 at 09:15 PM

Navigateur par défaut

J'utilise le Navigateur Brave. Comment en faire mon navigateur par défaut au lieu de Edge dans votre logiciel
720 views
May 12, 2022 at 10:01 PM

Background processes

I have the idea that background processes lower the framerates of my flight simulator, leading to stutters. When I examine the resource monitor, I see that about 200 background processes are running, even when totally none program is active. I cannot image why all those processes are neccessary. All those processes have names that doesn't give my any insight in what all those processes are doing. How can I find out which processes I can stop and which are mandatory?
717 views
Nov 15, 2022 at 10:25 AM