1897 questions

My dispay turned pink

Hello, my display turned pink. I wonder if it is due to Auslogics activity. Can u help me resolve this? I am using Asus Laptop X505Z
1245 views
Apr 26, 2021 at 03:07 AM

Orphaned Print Spooler Files

I have two Dymo Turbo 450 label printers. A recent Windows 10 update caused them to print blank labels. Dymo wrote new software to address the issue. When I installed the new software, my printers stopped working entirely. I blamed the new software and tried innumerable ways to fix the issue to no avail. What it turned out to be was a couple of orphaned files in their print spooler folder. I stopped the spooler, deleted the files, restarted the spooler, and all works well. Can you add that item to your software, i.e. check and remove orphaned files in the print spooler folders?
879 views
Apr 25, 2021 at 07:46 AM

Disk Defrag

Why does Auslogics Boostspeed 12 recommend doing an SSD defrag when all the experts say that an SSD drive should not be optimized because it decreases it's life span?

1335 views
Apr 23, 2021 at 12:39 PM

windows update slows startups

does this software boostspeed 12 fix the latest update from Microsoft? the 20h k -something that makes startups a lot slower. thanks
1277 views
Apr 22, 2021 at 02:20 AM

DNS SERVER NOT WORKING

TROUBLE shoot then it say configeration correct but have dns server not responding and not getting the speed of 400mb I'm paying for.
1174 views
Apr 21, 2021 at 09:13 PM

Super slow opening of files and folders

Hi hope all is well with you!!
For the last week I am having issues opening any file or folder. It seems like it takes a minute or 2 for them to open. It is driving me nuts.
I have tried most of the items in https://windowsreport.com/file-explorer-slow-windows-10/ with no effect.
Anything you may provide would be appreciated!
Thank you
Robert
1304 views
Apr 21, 2021 at 08:33 PM

no responcive pc

after a couple of min from when i boot the pc up and it loads into window 10 the system. become un responsive and take for ever to open anything. there is no virus or malware that i can see or detected.
925 views
Apr 21, 2021 at 04:11 PM

not letting me login

"Something went wrong. Your account might not have been added."
1649 views
Apr 20, 2021 at 10:54 PM

XLStartホルダーの中のファイルが勝手に削除されてしまう。

XLStartホルダーに入れてあるユーザー定義関数のファイルが毎回削除されてしまいます。これを防ぐにはどうすればいいでしょうか。
1091 views
Apr 19, 2021 at 11:52 PM

Браузер Opera

После сканирования удаляет все пароли как отключить

979 views
Apr 19, 2021 at 05:41 AM

Windows 10 Update Error Code 0x80070bc9

I haven't been able to update my Laptop running Windows 10 to the most recent update (sent in April 2021). I get an error Windows 10 Update Error Code 0x80070bc9 ... But I used the Windows Troubleshooter in Windows to try and fix it but was unsuccessful.

Do you have a tool to address this and repair Windows Update software or whatever is wrong?

1276 views
Apr 18, 2021 at 03:31 PM

Thumbnail files disappear

After run the Scan and optimize the windows, I found the thumbnail cache files were disappear. How can I recover?
Because I waste much time to open and preview the photos and video thumbnail in Windows Explorer.
And how can I prevent the BoostSpeed delete my thumbnail cache files in my Windows 10 in the future?
Thank you very much!
1298 views
Apr 18, 2021 at 08:15 AM

Оптимизация и дефрагментация

В чем коротко отличие оптимизации от дефрагментации HDD ?

1095 views
Apr 17, 2021 at 05:57 PM

Проблема с HDD диском

Доброго времени суток. у меня случается проблема с жестким диском (seagate barracuda 1TB), при работе прогрмм находяшихся в нем, он часто вылетает. Замена сата порта и сата кабеля не помогает. Диск относил в сервес центр, говорят исправен. Помогает только ваша программа Auslogics boostSpeed, но помогает где то только на месяц пользования компьютером. Что мне делать?
947 views
Apr 17, 2021 at 09:25 AM

Compare configuration changes in boostspeed

I have your software in three computers as the license allows, but I can't find how to compare configuration between them, specially in the custom scan and clean for boostspeed. For example in one computer my login screen still shows the photo microsoft chooses, but on the other it doesn't. Maybe you have that in a config or xml file. It may be good to be able to compare.

Regards,
Paul

1407 views
Apr 16, 2021 at 07:48 PM

Missing Printer Driver in Device Manager

Hello-

I'm not sure if this was the cause after running scans, but the 'Printer Driver' listed in the Device Manager has disaapeared. How to I get it back? I tried reinstalling the HP drivers the Printer Driver listed is still not there. I have 'Image Devices' listed with the HP Scanner driver listed (but nothing else). I have attached a pix of my Device Manager.

Thank you

Steven
1204 views
Apr 16, 2021 at 11:14 AM

MSFS e Windows10 PRO

Hi, I own BS12 on two pCs. One PC I use only with gaming apps and the other and I use it exclusively for home, online and with the web. BS12 on pc where I don't play works great. BS12 that works on the pc where I play and in particular with Microsoft FlightSimulator, BS12 after thorough cleaning tends to get your PC blocked. I tried to exclude gaming apps but apparently windows is tightly connected. I had to reinstall windows 10 pro. In my opinion, it also depends on the Deep-Clean function and Empty Folders Cleanup. I can't use these two functions. On the pc where I play I am not satisfied! On the pc I use for all other functions is OK. Tips?
1075 views
Apr 15, 2021 at 08:12 AM

Running a scan

When I run a scan to clear disk space it always gets stuck at the same point for 30 - 45 minutes.

Unused application files

C\windows\software distribution\datastore\logs\edbtmp.log

Could you help me resolve pleaase.

1072 views
Apr 14, 2021 at 08:05 AM

werid big files on my D drive

Today I use the disk explorer and found this:
see file.
Idk what is it?
Should I deleat it or keep it?
1280 views
Apr 13, 2021 at 09:26 PM

Is my subscription good for another device?

How many devices are covered by my subscription?

I have another laptop that I want this service on.

Guy Veasey

597 views
Apr 20, 2023 at 12:49 AM

Disk Defrag

HI,i have noticed a few times now that when all disks are checked my C; SSD disk gets stuck at around 71% and doesnt complete.All other SSD: ( D; E; ) finish. Even then when i stop the optimisation and uncheck disks E and D then try running just C; it still gets stuck. The only way then is to restart my PC and run optimisation only on C; it finishes the run. Its only a small hick up but i thought it best to make you aware of this/
597 views
Jul 13, 2023 at 07:26 PM

Fehlermeldung

Hallo,
Leider kann ich keine Software mit dem Programm mehr aktuallisieren es kommt immer dieselbe Fehlermeldung:

failed download failure

was verhindert die Aktuallisierung bei dem Programm.

Als Virus Programm nutze ich Kaspersky
Als Betriebssystem nutze ich Windows 10 Pro

mfg Klaus Schwabe
597 views
Aug 31, 2023 at 10:32 PM

Boostspeed Benachrichtigungsanzeigen

Hallo wertes Auslogics-Boostspeed-Team,

ich möchte gerne nach jedem Starten oder Neustarten meines PCs (Win10 Enterprise LTSC) angezeigt bekommen, wie lange das Starten dauerte. Diese Benachrichtigung wird mir bisher nur manchmal angezeigt oder wenn ich Boostspeed nach dem Hochfahren selbst starte; aber auch dann dauert es eine Weile, bis die Benachrifhtigung erscheint und auch hier erscheint sie nur manchmal.

Zudem möchte ich bitte gerne wissen, welche Taskscheduler und Hintergrundaufgaben von Microsoft Corporation ich im Auslogics Boostspeed Startup Manager deaktivieren kann, sodass das Windows dennoch fehlerfrei läuft; habt ihr hierfür eine "Pauschale"?


Vielen Dank vorab für eure Mithilfe.
Freundlichst, Wayseer
596 views
Oct 12, 2023 at 11:02 AM

DSN resolution failing

I have an older PC and thus tought it would be good to get Auslogics Bootspeed 13
I did a scan and followed the recomendations
however I now regularily get the issue that the internet connection to my DNS server is gone
he tells me that the addr. cannot be resolved (see also screen shot in doc)
it seems to go away after a while, without me taking action? - but when it happens it hinders a lot.

could you please tell me that this can ideed be due to cleaning caches, optimizing settings though Bootspeed?
where to fix/repair?

not sure it is the Auslogic cleaning - but it started at the same time
I am using Proximus as provider in Belgium and have the Norton 360 suite installed
running windows 10 (PC seems a bit old to run W11, but it did the trick quite well - till recently :-( )
issue happens on WIFI and Cabled connection
596 views
Oct 16, 2023 at 12:48 PM

False alarms

I have this problem for many years now and I cannot find out what’s happening. When I start Windows, I hear a number of times the ding dong sound of hardware that is connecting and disconnecting. When I look into the Control Panel > Devices and printers, I see an icon showing up and disappearing. The label says: Unknown USB device (Device Descriptor Request failed). I checked all hardware connected to the PC more than once and for each piece of hardware there’s is an icon in the Control Panel. So I really don’t know to which piece of hardware this additional icon is related. After about 20 ding dongs, the sounds stops by itself. Sometimes this issue has gone for some time, but it returns as suddenly as it has been gone.
Any comment on this issue would be appreciated.

I made a .nfo file, but I cannot attach this file to this request form.
596 views
Apr 27, 2022 at 08:29 PM

Rregister Editor

Why is your software allready more then 4 hours busy scanning my registry. The first 1200 entries went quick but after that things are slowing down. I have 12.186 registry keys
595 views
Jul 17, 2023 at 01:11 PM

deleted files

If I use duplicate file finder and click delete is the original also deleted?
595 views
Apr 03, 2024 at 02:34 PM

lost files

how do I get files back that were mysteriously lost
595 views
Mar 22, 2023 at 07:47 PM

パソコンが熱い

  パソコンの動作が遅く、動作音も大きくなり、パソコンの排気がとても熱くなって心配です。デフラグやクリーンアップすると少しの間静かになります。問題ないのでしょうか。また、どうすればいいですか?パソコン自体は5年目です。
594 views
Sep 06, 2022 at 12:33 AM

Where to find the Optimize Tab

In Auslogics Boostpeed 13 the Optimize Tab disappears in Advanced Mode after closing the app and relaunching Boostpeed 13. I tend to forget or cannot find the tool that creates the Optimize Tab. Which tool houses or creates the Optimize Tab?
594 views
Apr 04, 2023 at 04:14 AM

LOST APPS

I got myself in a bind and I resorted to installing a backup file.
Unfortunately I overlokked the advice that apps would be lost.
I now have a list of about 60 apps listed as "Apps removed while resetting your PC", including Auslogics programs.
Is ther any way that I can recover those apps?
I'm using Windows 10.

Cheers

Bill Wacher
593 views
Aug 05, 2023 at 04:16 AM

won't post

Good Day!
I hope this finds you well! I am tryinbg to install the above graphics card to my system (ASRock RX 6800 Phantom Gaming Graphics Card) and I am not getting my system to post. I am runing a Ryze 7 3800X on an ASRock B550M Pro4 motherboard, with 32 GB RAM, a 1TB Corsair NvMe card in the 4.0 PCIe slot, 500 GB NVMe card in the other 3.0 M2 slot, 500 GB digital drive and a 4 TB Hard Drive internally. This is all powered with a 800W PSU.
The card has been tested and is good, what am I missing to make this card post?!!

Let me just say thank you in advance! I appreciate the offer of help!

djmes
592 views
Nov 13, 2022 at 07:35 PM

transfert photos depuis icloud

hi
depuis ce matin quand je telecharge mes photos depuis icloud elles sont dans un format different

extension heic
et je n'arrive plus a les lire


please i want to have a french answer ty
591 views
Oct 16, 2023 at 06:39 AM

Removal of leftover files and registry entries after uninstall. (crashplan)

I need to remove leftover files and settings of uninstalled software, in particular I need to remove crashplan pro in order to have a clean setup and do a new installation without any registry entries or old files.

591 views
Apr 18, 2022 at 06:26 PM

Driver Updater

Driver Updater won't scan. Says its blocked by Firewall. McAfee doesn't show that it's quareentined or blocked.
589 views
Oct 09, 2023 at 02:21 PM

System rebooting by itself when launch game

System rebooting by itself when launch game I tried to clean hardware using some methods but i think my problem is with my RTX 3090 problems I think it's overheating
589 views
May 14, 2023 at 02:53 PM

Fading icon

Hello and thank you for your hardwork
when I open Microsoft store and the apps i download from it, they open and work fine but their icon in taskbar is fading away.
I repair and reset the Microsoft store but it didnt work.
587 views
Sep 28, 2023 at 07:32 PM

RUNDLL32

What catogory do I run to resolve RUNDll32 not working?
587 views
Nov 12, 2022 at 04:34 PM

Diagnostic Policy Service Cannot Start.

Diagnostic Policy Service Cannot Start. Access is Denied – Error 5 Fix


587 views
Nov 02, 2023 at 09:42 PM