1406 questions
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Windows cannot access External (G:\) Drive - ????

Recently, my computer stopped being able to access my External Hard Drive. I've restarted, changed USB sockets, tried it on my Windows 7 Notebook - where it works fine. Your Disk doctor has Defragmented it and your Disk Doctor reports that it has errors but no option to fix them.
214 views
Jul 19, 2022 at 11:37 PM
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windows problems

duplicate file finder
246 views
Jul 16, 2022 at 02:00 PM
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Uso de anti-virus

Com Win11 e Auslogics preciso usar anti-virus?
201 views
Jul 13, 2022 at 01:29 PM
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программа Auslogics BitReplica

как можно русифицировать программу Auslogics BitReplica?
208 views
Jul 12, 2022 at 02:29 PM
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Disk help

I downloaded a disk accidently from a ad do you know what this means because now whenever I turn my pc on it says checking for disks for something


I just put download because I cant make question without
240 views
Jul 11, 2022 at 02:42 PM
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Malwarebytes

How do I avoid the manual suspension of Malwarebytes that does not allow Auslogics software to install due to identfying it as a PUP?
233 views
Jul 10, 2022 at 12:01 AM
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computer very slow

I have an ASUS laptop computer, about 8 years old and it is as slow as the second coming.
It has Windows 10 HOME, 1995Mhz CPU, 4GB RAM, 700GB HDD.
I have installed the Auslogics programs and used the scans a few times.

WHat is the most effective thing Ican do to speed up this computer ?

( not including replacing it! )



307 views
Jul 09, 2022 at 01:13 AM
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Allow list

What do I have to add to Malewarebytes "allowed" list to get your software to run? If I run Malewarebytes it quarantienes your application.
194 views
Jul 06, 2022 at 11:39 PM
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Deleted files

When removing files to speed up the computer, BoostSpeed deleted *.wsw files essential to my business. These are a part of a software application called Website-Watcher and include several hundred "bookmarks" that took years to develop. Can you tell me where they went and how I might recover them?
201 views
Jul 06, 2022 at 12:08 AM
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Windows system font distortion

After running Auslogics Registry Cleaner 9, I rebooted my Windows 10 PC and now the system font is distorted in Windows and Chrome.
205 views
Jul 05, 2022 at 08:35 PM
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ваш деинсталятор не удаляет эту программу

у меня ауслоджик про, платная версия. ваш деинсталятор не удаляет bluestacs.
194 views
Jul 05, 2022 at 04:10 PM
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Can not print

Since I did the clean up on my computer I can not print. It is a network printer and the IP guy said the connection is good but something is blocking my computer from seeing the printer and communicating with it.
192 views
Jul 05, 2022 at 02:40 PM
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Hard drive not showing up on optimize screen

When using windows explorer, a specific hard drive is not showing up when I check the optimize box. I can scan and repair it but not optimize it. I used the free degrament tool by auslogics but even after auslogics deframented it, it is not showing up.
Should I be concerned about this? What does this mean?
thank you for your response(s).
184 views
Jul 04, 2022 at 12:34 AM
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PC slows down after a period of being on, following re-boot.

This has happened a while (over a year): I leave my PC on 24/7 to get updates, etc.

After I re-boot it works fine but several hours or perhaps a day later, the PC slows down and re-quires another re-boot.

I just noticed today, after upgrading to V 12.3.0.1 that, although it still slows down, I selected the Disable BoostSpeed instead of leaving BoostSpeed running in the background, and the PC immediately sped up to normal! This is the first time I have tried that.

Have you run into this anomoly before and/or do you have a fix for this?

Many thanks!
192 views
Jun 30, 2022 at 06:08 PM
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Почему компьютер не выключается, а перезагружается?

И когда наконец выйдет БустСпид 13
225 views
Jun 28, 2022 at 06:12 PM
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Não reconhecimento pelo sistema.

Bom dia,
Tenho uma unidade SSD externa que não esá sendo reconhecida pelo gerenciador de arquivos e nem pelo gerenciador de discos mesmo tendo feito os procedimentos básicos.
200 views
Jun 28, 2022 at 02:59 PM
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Slow computer

Hello,
Before I started to use Auslogics my computer was very slow. Then I used your Auslogics and the computer was much faster. However, few days aftrer it become slow again from day to day. Every few days i do full Scan and Clean and it help a little bit (it become a bit faster , but not as it was the first time i did the first scan and then again after few hours it become slow again,
205 views
Jun 27, 2022 at 05:17 AM
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full C drive

A problem with a small space on the C disk. How else to free up space on the C disk? Which program files can I transfer to an external disk and make win 10 work without problems?
197 views
Jun 26, 2022 at 11:23 PM
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Проблемы с fps в играх

Здравствуйте, недавно начались проблемы с игровым ноутбуком, а именно низкие fps в играх, для сравнения, буквально месяц назад в игре counter strike global offencive было больше 200 fps, на данный момент выше 60 не поднимается ( проблема не в самой игре, в других тоже самое даже на низких настройках ) Ноутбуку год. Пересмотрев множество видео с вариантами решения проблемы, все равно не повышается качество игры. Уже и очистку, и сканирование делала с помощью вашей программы, все равно не выходит. Пытаюсь также драйвера обновить. Подскажите, пожалуйста, что нужно сделать.
243 views
Jun 26, 2022 at 06:55 PM
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Ошибка при обновлении "Google Chrome"

Здравствуйте, подскажите, пожалуйста, как устранить ошибку при обновлении браузера "Google Chrome" без его переустановки?
233 views
Jun 26, 2022 at 01:26 PM
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Location in Privacy setting

I cannot switch Location on in privacy settings i have scoured the web and tried numerous "fixes" under Services and Registry to no avail i think it maybe something to do with the Administration profile login, I have tried creating another admin login "Test" but the problem persists, I have even upgraded to windows 10 Pro but still the issue is thier would appreciate a fix. I have attached a screen shot to assist with identification
Thank You
638 views
Dec 27, 2020 at 06:48 AM
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Unzulässige Funktion

Guten Tag

Seit der letzten Reinigung mit Auslogics - empty folder cleaner - habe ich diese Fehlermeldung auf dem PC.

Der PC funktioniert sonst einwandfrei.

MfG
Ch. Rütimann

638 views
Jan 17, 2021 at 09:33 AM
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Disc Error

I have just reinstalled a new windows system to a new SSD HDD

It is still showing errors on Disc Doctor and advises running CHKDSK on restart

As soon as I Scedule a disc scan on restart - it completely messes up the system reloading - and PC will not boot

I have a disc image I took - using acronis so I can use a boot disc and restore - but each time I try to fix the "disc error " my machine will not boot. Is this an SSD error

Advice please
638 views
Jan 17, 2021 at 12:25 PM
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Unable to download standard apps like calculator etc

I am using Windows 10 Pro Version 20H2 OS build 19042.964. recently some of the basic windows apps like Caculator, Calendar etc are not working in my system. Windows Defender firewall is also not running. Any solutions please advice.
637 views
May 05, 2021 at 12:50 PM
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Auslogics BoostSpeed 12 после проверки сисстемы блокирует и выпиливает AdGuard из сисстемы

Доброго времени суток. Уважаемые разработчики, я давно пользуюсь вашими программами, в том числе и Auslogics BoostSpeed. За последнее время я пользовалась Auslogics BoostSpeed 10 и всегда всё было без сбоев. 23 мая 2021 года я решила приобрести Auslogics BoostSpeed 12. С установкой программы не было проблем. Но после сканирования и выполнения оптимизации устройства у меня перестал работать AdGuard и не просто перестал, я его не могу даже переустановить. Пришлось мне переустанавливать всю сисстему заново. До этого проблем с AdGuard не было у Auslogics BoostSpeed 10. Мне бы не хотелось удалять Auslogics BoostSpeed 12 и возвращать свои средства. Помогите разобраться, что нужно сделать, что бы Auslogics BoostSpeed 12 не выпиливал и блокировал AdGuard из моей сисстемы, т.к. я давно пользуюсь этим программным обеспечением и он меня полностью устраивает (лицензия оплачена). Я бы понимала, если бы он выпиливал, но сам заменял функции AdGuard, но после выпиливания данной программы я полностью остаюсь не с защищенным интернетом и с кучей не нужной мне рекламы. Как вы понимаете меня это не устраивает совсем. Очень надеюсь на помощь в отладке вашей программы с программой AdGuard. В противном случае мне придется откатить Auslogics BoostSpeed 12 до Auslogics BoostSpeed 10 и вернуть потраченные средства. Но еще раз повторяю, я не хочу этого делать, а хочу полностью разобраться в данном конфликте программю Так обе эти программы мне нравятся.
637 views
May 24, 2021 at 05:57 AM
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Bluetooth device

My handsfree blue tooth device will connect but the sound will still go through the computer's speaker and not the bluetooth. What is causing this?
637 views
Aug 11, 2020 at 04:09 AM
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Printer Interference

My printer is connected via USB (previously by network). Each time I run a scan and fix with Auslogics Boostspeed 12, I have reinstall the printer drivers from the ground up. Why is this? Is there a feature that I should not run to avoid this? Please advise.
636 views
Apr 07, 2021 at 05:09 PM
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Blank Windows Security Window

Recently had a SSD disk fail and had to have my new one imaged with Windows 11. Since then, Windows Defender shows only a blank window, as does the new MS Defender preview. I've tried everything posted online short of doing a reset and having to reload all of my software (painful because in some cases that means persuading a company to let me reuse a license key and because it tkes forever, even just for Office 365 and Adobe CC. Is there anything worth trying before I give up and do that? I'm new to BoostSpeed and might have missed something there, but I did clean out garbage from the registry, among other things.

Suggestions wecome. My understanding is that Defender is operating but not lettting me see that it is operating. I wish I could be sure of that.
635 views
Mar 02, 2022 at 03:27 PM
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High system usage

My computer always says high system resource usage detected.

635 views
Jan 15, 2021 at 07:30 AM
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h78

Уважаемые господа!
Я получил извещение об доступном обновлении программы. Япопытался кликнуть обновление, но ссылка не кликается.... эта же проблема с отчетами, когда я пытаюсь кликнуть подробный отчет, он не кликается.
Что мне предпринять для устранения этой ошибки?

634 views
Jun 30, 2020 at 04:15 AM
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Not Working

How to fix microphone not work
634 views
Aug 14, 2020 at 06:55 PM
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My dispay turned pink

Hello, my display turned pink. I wonder if it is due to Auslogics activity. Can u help me resolve this? I am using Asus Laptop X505Z
634 views
Apr 26, 2021 at 03:07 AM
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Диск содержит ошибки

При сканировании Disk Doktor пишет что диск C содержит ошибки но при исправлении и глубоком исправлении все равно пишет диск содержит ошибки. Другие программы Auslogics пишут что все диски впорядке. Это ошибка программы или что ?
632 views
Feb 21, 2021 at 04:08 PM
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If the internet is cut off around the world

how offline activation future / BOOSTSPEED 12 PRO / key /

Content hidden to protect privacy
/ If the internet is cut off around the world

632 views
Mar 27, 2021 at 09:53 PM
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WINDOWS BEHAVING IRRATICALLY

ive been having a lot of problems with windows like windows hangs with static playing through the speakers or randomly restarts or the blue screen of death and even the blue screen error message
ive tried all your fixes pertaining to my issues but it doesnt seem to have helped all that much
please help
631 views
Dec 18, 2020 at 05:19 AM
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Intermittent PC Crashes/Freezes

To Whom It May Concern,

I intiated my original correspondence on the 5th November as indicated below:

I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.

This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!

I await an update at your earliest available opportunity.

Kind regards,

Ian

Ian R. W

Dear Ian,

Thank you for posting your question on our forum.

The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.

Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.

Running the command "sfc / scannow" in CMD under the admin might help with the issue.

You can also send to our support logs with system information and event viewer so that we can better understand the issue.

To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

To get logs from event viewer, please do the following:

1. Press the key combination "Windows" + "X"

2. Select "Event Viewer"

3. Expand the "Custom Viewer" subsection

4. Select "Administrative Events"

5. Expand the "Action" menu

6. Click on "Save all events in custom view as ..."

7. Save log to PC

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Upvote (0)

Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,

Your prompt response to my request for technical support is very much appreciated.

Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.

At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.

I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.

Kind regards

Ian

Ian R. W

[/private]
Dear Suzanna,

Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.

Kind regards,

Ian

Ian R. W

631 views
Nov 12, 2020 at 01:09 PM
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broken link to update 16 June

The link for your current update is broken

630 views
Jun 16, 2020 at 12:36 AM
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One Click Scanner

The former version of BootSpeed -one click Scanner was running much faster that the new one (version 11).
Is that logical ?
(forget the hereabove Subcategory)

630 views
Sep 27, 2019 at 05:06 PM
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rundll32

Hi,
Trying to fix 'Enter your user name and password for th efollowing server' message - when I go into mail accounts and re-enter the password a rundll32 problem comes up. Should I run your software Auslogics Trouble shooter?

Thank you,
John.
630 views
Nov 04, 2020 at 10:48 PM