1775 questions

Saved on PC Email

A long time ago I had AOL (not Gold) & I couldn't transfer the Saved on PC mail to Gold. My Question is: Can your File Recovery Software recover that mail from my hard drive?
220 views
Oct 04, 2023 at 05:55 PM

SSD

I am using an SSD and read that you should not defrag them.
Is it ok to use your program to do this, is says 9.9 % fragmented?
Thanks
258 views
Oct 03, 2023 at 11:11 PM

El teclado de mi laptop no funciona

Tengo una laptop Lenovo T470 y un teclado externo Microsoft Ergonomic keyboard 4000
Compre la lic de BOOTSPEED y tambien la licencia de DRIVER UPDATER
Cuando actualizo los drivers ya no funciona ningun teclado
Esto ya me sucedio dos veces y esta es la tercera ocasion
Necesito me ayuden a resolverlo
Para redactar este correo estoy utilizando el teclado en pantalla
247 views
Oct 03, 2023 at 06:10 PM

Computer is Slow

Why is my computer so slow,,,,,,,I realize my computer is 7 years old but is there anything I can do to speed it up.
250 views
Oct 01, 2023 at 05:49 AM

How to avoid file delete problems in Lightroom Classic

Lightroom creates catalog images and movg es file around as you manage the catalog and/or import files from various devices or drives. How can I avoid LR catalog issues when using Aslogics software?
209 views
Sep 29, 2023 at 07:42 PM

update not completing

I have Windows 10 version 1909 OS build.18363.1556
I get updates to Windows 22H2 which ofcourse don't succeed.
Why do i get updates for a version I don't have? and is it possible to update to 22H2 ?
If not , what are the options dealing with an out of date windows version. My PC is not Windows 11 compatible.
256 views
Sep 29, 2023 at 04:25 PM

Fading icon

Hello and thank you for your hardwork
when I open Microsoft store and the apps i download from it, they open and work fine but their icon in taskbar is fading away.
I repair and reset the Microsoft store but it didnt work.
239 views
Sep 28, 2023 at 07:32 PM

Privacy Leaks

How do I correct Windows privacy leaks?
252 views
Sep 27, 2023 at 05:26 PM

MOving icons

Why are my icons moving around the desktop when restart computer?
245 views
Sep 27, 2023 at 01:09 PM

pruebaa

prueba
207 views
Sep 27, 2023 at 11:29 AM

Accessing NAS from the web

¿How do I access my Buffalo Link Station LS220DB from the web in a secure way?
231 views
Sep 26, 2023 at 11:39 AM

stringa di ricerca

Buongiorno, ho eseguito una ricerca per stirnga e non ho ottenuto risultati, ho eseguito la stessa ricerca con regedit e sono uscite diverse voci di registro, come mai?
Cosa devo fare per ottenere questi risultati con la vostra app e per cancellarli senza cercarli e selezionarli uno ad uno con regedit?
Grazie.
228 views
Sep 22, 2023 at 07:43 AM

ARQUIVOS CONTAMINADOS POR TROJANS

Como o auslogics bootspeed informa que tudo no meu computador esta correto se meu antivirus informa que ele esta contaminado por Trojans, pop up etc...
O sistema foi atualizado compulsoriamente pela Microsoft para o win 11.
243 views
Sep 21, 2023 at 09:56 PM

laptop processor activity in 100%

i have core Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz 2.80 GHz, 24 gb ram, 512 nvme pci 3,0, hdd, 2 gb graphics, win 11 legal windows homw, when the computer starts, the cpu % is always in 100%, in between while woring normally, the processor % goes always 100%. can youguide regarding this.

Regards

Suvarna

Content hidden to protect privacy

226 views
Sep 20, 2023 at 11:07 AM

Driver Updater on Win 11 platform

My laptop uses Win11 OS. I get notices that several drivers need update. I start Driver Updater. Shortly later I am notified Driver Updater cannot connect to sever. This only happens on Win 11,

James Denneny
320 views
Sep 19, 2023 at 09:32 PM

Delete/clean norton

Why won't Auslogics BoostSpeed clean norton during a scan. We really like your product but don't want lingering files from Norton when it's not being used.
John Smith
318 views
Sep 19, 2023 at 03:06 PM

you tube videos and notifications

I have installed different search engines and cancelled all mmy cookie permissions now you tube videos wont play and iam not getting notifications anymore?
254 views
Sep 18, 2023 at 09:43 AM

Lost partition

My SSD took several days to recover, via an automated Microsoft Windows process.

My disk had a C: drive, for OS and D: drive for my files, photo's etc. While the c: drive was recovered, the d: drive has disappeared. How can I recover the D: drive, please?
313 views
Sep 17, 2023 at 07:52 PM

Driver is Unavailable

My Win 10 (64bit) PC can find my Epson printer on my local network, connected by ethernet cable to my router, and installs the "necessary files". However, afterward in my settings it shows the printer with "Driver is Unavailable" and nothing will print. Both my wife's PC and all of our iPhones/iPads have no issues printing so I know it is connected properly and functional. The only device having an issue is my PC. I have removed the printer and reinstalled it multiple times with the same result. I have also downloaded and installed the newest drivers available from Epson for this printer but somehow my computer does not seem to be able to find or recognize them. A support request has been sent to Epson but so far any suggestions from their automated response system have not be successful.
342 views
Sep 16, 2023 at 12:58 PM

G-HUB

Since I updated the USB driver my G-HUB with logitech dosn't recognice my keyboard or mouse. What shall I do?
338 views
Sep 16, 2023 at 12:24 PM

Using Dedicated Graphics Card

Hello there,
I've got a problem with switching to my dedicated graphics card. For some reason games like CS:GO tend to run on integrated graphics. I've tried everything such as going to Nvidia Contol Panel and choosing cs:go, and setting it on my Nvidia card. When I go to Graphics settings and choose CS:GO it says Intel(R) HD Graphics 3000 for Power Saving and High Performance (which it shouldn't be like this) . I've installed the latest version of my Nvidia Card ( which is 391.35). The only way I can use my Nvidia Graphics for CS:GO is that I have to disable Intel(R) HD Graphics 3000 in Device Manager (which then I'm limited to 60HZ and can't change color settings)
I'm using an Asus Laptop( Asus K53SV)
Here is some information about the hardware that I'm using:
Geforce GT 540M
Intel(R) HD Graphics 3000


I hope you guys can help me with this and have a good day :)

849 views
Dec 28, 2020 at 11:45 AM

completed (order number: 3088xxxxx).

i cannot start boostspeed. they say its for my safety. i do not understand this
C:\Program Files (x86)\Auslogics\BoostSpeed blocked by integrator

849 views
Jan 21, 2022 at 02:50 PM

Blue Screen

When ever I try to update any Auslogics software to the latest version, I get a blue screen error on my laptop. This happened earlier with Auslogics Registry Defrag and now happening with Auslogics BoostSpeed.

I have to end up uninstalling and reinstalling the software.

A solution to this problem will be appreciated.

849 views
Nov 10, 2019 at 09:44 AM

WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

848 views
Oct 22, 2020 at 01:19 PM

No Disk DeFrag menu option in Auslogics 10

I installed this today, paid $30.00 dollars for it (after using a free verison for years), and after one attemot at optimizing my SSD on my Acer Laptop, the prgram restarted after completion and when it did it no longer has the menu option to actually defrag anything. the only menus i have are "reports" "Portable version" "ask a question" and "auslogics store".

what's going on?

thanks,

Brian

848 views
Oct 31, 2021 at 03:18 PM

Intermittent PC Crashes/Freezes

To Whom It May Concern,

I intiated my original correspondence on the 5th November as indicated below:

I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.

This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!

I await an update at your earliest available opportunity.

Kind regards,

Ian

Ian R. W

Dear Ian,

Thank you for posting your question on our forum.

The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.

Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.

Running the command "sfc / scannow" in CMD under the admin might help with the issue.

You can also send to our support logs with system information and event viewer so that we can better understand the issue.

To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

To get logs from event viewer, please do the following:

1. Press the key combination "Windows" + "X"

2. Select "Event Viewer"

3. Expand the "Custom Viewer" subsection

4. Select "Administrative Events"

5. Expand the "Action" menu

6. Click on "Save all events in custom view as ..."

7. Save log to PC

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Upvote (0)

Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,

Your prompt response to my request for technical support is very much appreciated.

Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.

At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.

I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.

Kind regards

Ian

Ian R. W

[/private]
Dear Suzanna,

Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.

Kind regards,

Ian

Ian R. W

848 views
Nov 12, 2020 at 01:09 PM

Deleting A folder and file

Hi there,
How can I delete a file and folder that won't delete?

847 views
Nov 26, 2019 at 05:17 AM

Skype cannot sign in for several time

Hi,

It's pretty offen when my Skype cannot login or I'm unable to make any calls or send messages. My connection is fine, Windows works pretty good. Is ther any way to understand wha't going on?
847 views
Jul 30, 2019 at 02:23 PM

This app won't run on your pc

I purchased this software to get rid of "This app won't run on your pc". So far, I have not managed to solve the issue. Is this software capable of fixing this problem?

Thank you,
David Jenkins
510.414.6175
847 views
Jun 01, 2021 at 05:12 AM

Upgrade to BoostSpeed 11

I paid for this software before it went to version 11. Now that it updated to 11 I have to purchase it again?

847 views
Sep 09, 2019 at 06:44 PM

WINDOWS BEHAVING IRRATICALLY

ive been having a lot of problems with windows like windows hangs with static playing through the speakers or randomly restarts or the blue screen of death and even the blue screen error message
ive tried all your fixes pertaining to my issues but it doesnt seem to have helped all that much
please help
846 views
Dec 18, 2020 at 05:19 AM

Speech Recognition in Word

Hi,
I am not able to set up Speech Regocntion or dictate.
What do I need to do? Keep getting language recognition dialogue although everything says it is set to English (UK).
Best,
Adrian

846 views
Jan 17, 2021 at 06:09 PM

Disengaged Microphone

I performed some of the scans and tweaks, which resulted in my system's microphone being disengaged. How can I re-engage the microphone that I need for my webinars.
845 views
Jan 30, 2021 at 02:56 PM

h78

Уважаемые господа!
Я получил извещение об доступном обновлении программы. Япопытался кликнуть обновление, но ссылка не кликается.... эта же проблема с отчетами, когда я пытаюсь кликнуть подробный отчет, он не кликается.
Что мне предпринять для устранения этой ошибки?

845 views
Jun 30, 2020 at 04:15 AM

Ipv4 and Ipv6 not connected

my Ipv4 and Ipv6 is showing it is not connected. ive tried a number of fixes including going to command prompts, ive tried going back to a restore point, however i keep getting an error message saying that files are corrupted and cannot be restored to a previous point. ive run windows trouble shooter, i get this error message 0x800f081f. even when i hard wire my computer using an ethernet cord, my internet does not remain on constantly, it will log me off the internet and back on multiple times. do you have a program that can clean up these window based errors, to be able to restore my computer? i believe the last update i got was 12-13-2020, the day prior to that, my wireless was working. anything you can suggest?
845 views
Dec 17, 2020 at 10:22 PM

Speaker Headset or head phones is unplugged message

Suddenly, I have no sound. Have run all the recommended troubleshooting in settings etc., have NEVER used headphones or headset on this laptop, don't know what else to try?
845 views
Mar 16, 2021 at 08:04 AM

Bluetooth

No matter what I try, I cannot get my Bluetooth to connect to any of my paired devices. I was able to until recently. Do you suggest I do a repair of Windows 10 without losing files and apps?
845 views
Mar 19, 2021 at 07:46 PM

exploler.exe ошибка приложения сервиса

ПОДСКАЖИТЕ ЧТО ДЕЛАТЬ я очистил ненужные папки в как вдео иображения музыка перезагрузил ноутбук октрываю проводник жду секунд 10 пишет exploler.exe ошибка сервиса преложения и так каждый файл по типу панели инструментов скажите что делать пожалуйста а то меня мама убьет елси узнает она просто инода заходит в мой ноут и бдет спрашиват что уже бл такое и все пипец мене скажите прошу вас переустановка я оюсь делать это или мне надо вызывать мастера , еще я смотрле в инете что там водишь команду srw /scannow пошло до 84 процента сморю пишут показало есть неисправеные файлы исправил некоторые неисправились перезгрузили комп или ноутбук и появился синий экран оно дошло у меня до 84% и я остановил и я сейчас НЕЗНАЮ ЧТО ДЕЛАТЬ СКАЖТЕ ПОЖАЛУЙСТА ЧТО ДЕЛАТЬ ПРОШУУУ ВАС ОТ ВСЕГО СЕРДЦА
НО СЛИ ВЫБИРАЮ ЛЮЮ\БОЙ ФАЙЛ В ВАШЕМ ПРИЛОЖЕНИЕ ВСЕ ОК ЧТО ДЕЛАТЬ Я ВЫДЕЛЮ ЛЮБОЕ ХОРОШО Я ПРОСТО ХОЧУ ЧТОБ ВЫ ЭТО УВИДЕЛИ

845 views
Oct 27, 2020 at 11:59 AM

Computer slowness one in internet

I have your free version of BoostSpeed 12 running on an old PC whose features are:
32bit Winsdows 7 Ultimate operating system
Processor AMD-A4-5300 APU with Radeon (tm) HD Graphics 3.40GHz
Memory 2.00GB (1.46GB usable)
I constantly suffer from great slowness when I connect to the Internet via WiFi
Yesterday, once BoostSpeed 12 was installed, I carried out its cleaning procedures, and after connecting to the internet it sent me a message on two occasions indicating slowness on my computer and that this would be resolved with the PRO version. I want to know if this is real, or if the problem lies in insufficient memory, old processor, or disk characteristics, or all of them, and should I buy a new computer; but, for the time being, I want to avoid this last option.
845 views
Jan 03, 2021 at 04:10 PM

Suggestion to mute certain notifications

I have an anti-virus program that always run and notified by Boostspeed (an item just added into.... start-up), "C:\Program Files\Bitdefender\Bitdefender 2017\bdagent.exe" , in the Registry/run of the Startup Manager. How can I mute this particular notification from poping up? It is too frequent.
I suggest an exception based notification where we can right-click a particular line in the Startup Manager to mute the message, but still allow it to execute (on startup).

thank you, hoping this feature will still be in version 12.

By-the-way, I could not find "Bitdefender" in the subcategory drop down list for this subject.

845 views
Jan 14, 2021 at 08:24 AM