336 questions

Logging in to dashboard

How can i put a shortcut on Start page (or Taskbar) to log in to my Auslogics dashboard?

158 views
Jan 15, 2020 at 10:40 PM

Cookies

I have problems with software deleting the cookies of the bank and credit cards I have been using. Everytime I do the sacan I had a hard time getting to my bank and credit cards that I have been using. I have to go thru a security questions all over again. What to do to avoid this repeated problems. For having thiese problems, I am afraid to do the scan. Please help me solving these problems. Thank you,

156 views
Jan 14, 2020 at 04:09 AM

MalwareBytes pups

How can I prevent MalwareBytes from regarding you as a pup?

177 views
Jan 14, 2020 at 01:52 AM

GENERAL QUESTION

what is the difference between Auslogics Disk Defrag Ultimate AND Auslogics Disk Defrag Pro???”

181 views
Jan 13, 2020 at 10:40 PM

Start Menu Disappeared

A few weeks ago while using Windows 10 on my desktop computer, the monitor momentarily went black then came back on. But since then the Start Menu is totally missing. After clicking on Start button, an error message comes up now.

148 views
Jan 13, 2020 at 05:11 PM

антивирус

влияетли эта праграмма на скачивание антивируса
???

158 views
Jan 12, 2020 at 03:50 PM

Запрет на програмную смену фокуса

Добрый день. Вопрос один, может подскажите, как то можно без сторонего софта(в реестре может), ограничить право программам переключать фокус между окнами? Т.е. например какая-то программа в фоне запускает новое окно, и оно открывается по верх текущего(активного).
Ну грубо говоря программа обновлялась апдейтером, и по завершению обновления запустилась, таким образом переключив фокус на себя

151 views
Jan 10, 2020 at 12:10 PM

Acronis

Cannot install Acronis S/W. Cannot uninstall Acronis Common Components

135 views
Jan 09, 2020 at 03:51 PM

активация

не могу активировать виндовс

162 views
Jan 09, 2020 at 12:45 PM

Auslogics BootSpeed 11の設定をdefaultに戻す方法を教えて下さい

Auslogics BootSpeed 11を使い始めてまだ1週間程度ですが、あまり知識がないのにいろいろな設定を自己流で行ったので、これが最適な設定か分からなくなりました。
そこで、いちど設定をデフォルトの出荷時状態に戻すほうほうを教えて下さい。設定は再度考えて必要最小限に戻すつもりです。

129 views
Jan 06, 2020 at 07:07 AM

acronis power plan

I used to have acronis power plans available. I no longer have them. How do I install them and where do I get them? I had them a month or so ago but when I did a new install it was not availab.e\\le

134 views
Jan 05, 2020 at 09:27 PM

Add on Hardware recommendation

I'm thinking about installing "xtra PC" to rev up my Desktop. Does it really work?
If not, does boostspeed have a way of identifying bloatware?
Thank you!

123 views
Jan 05, 2020 at 08:39 PM

Не работает Скайп и Outlook после установки новой версии

Если раньше после установки новой версии переставал работать скайп, то сейчас и Outlook перестал работать....
Скайп не делает звонки
А Outlook не грузится вообще....
А вроде бы раньше неплохая программа была....

131 views
Jan 05, 2020 at 01:38 PM

boostpeed 11

I've uninstalled and reinstalled boostpeed 11 four times now. Is there a bug on the task scheduler. it's kee[s crashing the program. and I have to manually start the maintenanace daily now.

147 views
Jan 03, 2020 at 11:19 PM

Your help please

I called tech support to fix the follwintg problem "rquires elevation" I am still getting the same thing on numerous sites. Is there
no one that can fix this? Tried you on line solution but it does not work as described.

126 views
Jan 03, 2020 at 04:44 AM

transferring windows

Hello and thank you for your time,
I am having trouble with finding info relative to my specific situation. I own an Asus ROG Strix GL553VD with 16 GB ram and it came with the 1 TB HDD. Ive since upgraded it to a 500 GB SSD by WD Blue as of recetly Ive also added a 120 GB NVMe m.2 SSD and Id really like to be ablr to add my whole windows OS and boot from it to achieve faster results plus Ive heard its less stress on your main drive. I recently tried copying the windows folder to it (and all 26 or so GB that it held) onto the new SSD and that obv didnt work. I have AOMEI partition pro and back upper but my Windows OS isnt on its own partition on C drive and Im finding nothing about migrating just those files or how to create a partition of just those files and I see nothing about migrating from SSD to a different SSD. Thank you for your time and potential help!

121 views
Jan 01, 2020 at 08:17 AM

CANNOT FIND SYSTEM RESTORE

My System Restore program seems to be gone.When i press System Restore in the Control Panel it thinks my computer is Windows &.It's Windows 10.How do i make a restore point?

687 views
Dec 27, 2019 at 12:32 PM

I am not getting full gigabit speed on only my computer.

Hello all, happy holidays!

Unfortunately things aren't so smooth for me right now, I have just installed gigabit internet in my home, but I'm having the problem that my computer is not getting the full speed. I know the modem is putting out 940 average, because I have an eero Pro connected to it and that reads 940, and my dad's laptop on wired connection also reads 900 average, it is only my computer that is not getting the full speed on the same wired connection. It gets on average 250 Mbps, sometimes stooping lower and upload is always the same speed at 40 Mbps up.

I am using a Cat6 cable not 5 ft from the standard xfinity modem, I have reset my network settings and flushed my DNS. I have used DNS Benchmark to make a custom list of the fastest DNS Servers for me. I have downloaded and check my ethernet adapter with Intel PROSET and everything checks out. My adapter has a max speed of 1 Gbps (Intel(R) Ethernet Connection (2) I218-V). I have run virus and malware scans and came out clean. I have tried disabling windows firewall and running only ipv4 or 6. Among other things I have tried A LOT of troubleshooting and my knowledge has limited me at this point

84 views
Dec 27, 2019 at 02:53 AM

My Gmail account in Windows mail won't send.

Hello, and Merry Christmas. My gmail in windows10 will receive mail, but will no longer send. I've tried deleting and re-installing trhe account several times. Any ideas? I have no problem using the Gmail website, but I like the Windows10 default mail.
I wish you rain, and lots of rain!
George

84 views
Dec 25, 2019 at 07:43 AM

cannot delete HKEY Acronis

Cannot install/activate Acronis s/w due to Registry problem

663 views
Dec 24, 2019 at 05:54 PM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

Content hidden to protect privacy

75 views
Sep 01, 2019 at 05:05 PM

Chrome isn't in Volume Mixer, Windows 10

Just starting today, YouTube, while in Google Chrome with Windows 10, won't play audio. It says the site isn't muted, as well as the browser saying that it allows audio to be played from YouTube. I checked the Volume Mixer, and Chrome won't show up at all.

Any tips/suggestions to get the browser back to Volume mixer?
75 views
Oct 01, 2019 at 03:05 AM

Microsoft services malfunctioning

The Microsoft services are not working properly and some of it's features like EPIC GAMES and MICROSOFT STORE are not working. Can you help me solve that issue on my computer?
:D

74 views
May 16, 2020 at 02:21 AM

Edge Chromium

I have the new Microsoft Edge Chromium browser. Boostspeed does not recognize this browser. It will only clean Internet Explorer and the original Microsoft Edge browser. Is there an update coming with Boostspeed that will include this new browser? If so, when?

74 views
May 17, 2020 at 02:42 PM

スキャンするとリモートデスクトップの履歴が消えてしまう

お世話になります。
リモートデスクトップを使って別のコンピュータと接続しています。
スキャンを実行すると記録されていたIPが初期化されて無くなります。
除外リストに「HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client\Default\*」を設定しましたが、効果がありません。
他に、Microsoft Print to PDFの保存に使用したフォルダがスキャンするとドキュメントフォルダに初期化されてしまいます。これも除外リストに
「HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\*」を指定したのですが、効果がありません。
このようにWindowsが保存しているIPやフォルダを残すにはどうすれば良いですか。

72 views
May 23, 2020 at 03:02 AM

USB flash drive not recognized

How do I get W10 to see my USB flash drive?

71 views
May 12, 2020 at 08:28 AM

ssd disk defrag

Auslogics Disk Defrag does not recognize my c drive as a ssd drive. It recognizes other drives as ssd drives just not the c drive. What do I do?

71 views
Nov 06, 2019 at 01:56 PM

Dashboard popup

Hello,

I have asked this question before and the help I got didn't help one bit.

The Dashboard keeps popping up at the most inconveniant times to the point of be annoying.
When the Dashboard pops up everything stops until I acknowledge it or close it.
It always pops up while I'm gaming, while working with photos, reading my e-mail, and even while I'm working with my annimation programs and interfears with anything else to the point I'm beginning to think you created a virus program.
This has got to stop.
The other previous versions never did this and Im not the only one having the same problem.
I have several friends and family members I talked into buying this program who are having the same problem with theirs also.
Thats Seven (7) people besides me who are about to ask for refunds if we can't stop the Dashboard popups.
I have tried everything I could find from unchecking notices to automatic maintinance and the popups still continue.
Even the suggestions you gave me didn't help stop the pops.

Our 60 days is coming up on the 17th of this month for asking for our refunds.
Help us or refund us.

Thanks again, I think,
Stephen M.

70 views
Jun 08, 2020 at 08:17 PM

Sound not working

Sound is not playing from built in speakers. It only plays through 3.5mm jack.
70 views
Sep 16, 2019 at 03:22 PM

Time Lag with using both mouse and keyboard; Slow Computer

Can you tell me how to fix wireless mouse and keyboard lag? My computer is running slow and ran One Click Scanner, Updated all BIOS firmware, Windows 10 and Device Drivers, ran virus and malware applications, did a clean install of Windows 10, eliminated and reinstalled mouse and keyboard drivers, replaced monitor, graphics card and its driver, defragged drives, removed cloud-based backup storage, and removed non-essential processes and software.

At this point, I'm about ready to pull all my hair out. I can't seem to find the cause. The only finding has been:

BIOS and chipset behavior
________________________________________
The highest measured SM BIOS interrupt or other stall was 127 microseconds. This is considered poor behavior. Your system may have difficulty handling multimedia in real-time and may be subject to unexpected stutters and unresponsive behavior.


Ron
69 views
Sep 11, 2019 at 08:40 PM

Luminosity disappeared

Hello, i have problem, after install bootsped 11, i can't control luminosity because disappeared in central windows 10.
Best regards

69 views
Sep 14, 2019 at 01:16 PM

Why auslogics boostspeed can't solve this ?

Hello. I'm a regular gamer, but when I play a game, no matter which one, my computer always crashes. Everyday, for months. I have used boostspeed 11 many times to fix this, but despite what Auslogics promised, my computer is no more stable than before. Nothing has changed. So I’m wondering what it pays to pay for software that promises to take care of our computer’s system, if it’s just basic operations that don’t solve anything. If nothing changes, I will not renew my subscription. If you need information about my hardware, don't hesitate to ask me. Thank you. Sincerely, Arnaud

69 views
Apr 27, 2020 at 08:32 AM

Auslogics registry cleaner

Can certain categories be excluded when using registry cleaner?
REASON: after using registry cleaner I get an error message when I open MSMoney. I can correct this using Money setup, but registry cleaner does something to reverse my setup correction.

System: Windows 7 Home Premium

69 views
Apr 29, 2020 at 10:41 PM

toots

that good

69 views
May 20, 2020 at 11:24 AM

BSOD

I have new core i3 4130 with 500gb hard disk and 8 gb ram with all drivers updated but my windows crashes frequently I have scanned the whole pc no virus found then why is this happening?

68 views
Dec 19, 2019 at 07:52 AM

Bluetooth not working

Bluetooth isi not working. Please suggest remedial measures to resolve the issue.

67 views
Dec 14, 2019 at 03:30 AM

Не отображаются элементы сайтов

Здравствуйте.
После оптимизации Auslogic BoostSpeed 11 перестали отображаться в браузере на сайтах: подложки карт местности, он-лайн графики.

67 views
May 12, 2020 at 03:14 PM

Keyboard issues.

I've just updated to windows 10 May update, have now completely lost functionality of shift keys.

67 views
Oct 23, 2019 at 01:22 PM

проблемы с Auslogics BootSpeed 11

Уважаемые господа!
Я получил извещение об доступном обновлении программы. Япопытался кликнуть обновление, но ссылка не кликается.... эта же проблема с отчетами, когда я пытаюсь кликнуть подробный отчет, он не кликается.
Что мне предпринять для устранения этой ошибки?
66 views
Jun 15, 2020 at 04:08 PM

Japanese IME Not Working After Using Auslogics Boost Speed

As it says on the title - after using Auslogics Boost Speed to clean up my computer, my Japanese IME stopped working. The options to input using the various keyboards disappeared and reinstalling the language did nothing. Restarted my computer, tried fiddling around and it won't come back. I've attached a picture of how it should look normally and how it looks now. Any help with getting it back would be appreciated.

66 views
Nov 22, 2019 at 09:20 PM