1775 questions

Stopcode

Hi.
Windows crashes... I don't see any particular connection between the crashes except that I get this message...

windows.com/stopcode MEMORY_MANAGEMENT

any ideas? Thanks David

360 views
Feb 13, 2023 at 08:34 PM

printer malfuntion after running Boostspeed 13

After running Boostspeed 13, my printer either stops working with a "user intervention needed" , or it stops printing in color. What settings can I use to avoid this problem? I may have to quit using Boostspeed
337 views
Feb 10, 2023 at 06:08 PM

Driver Issues

Hello Dear Sir, Madam,

We have a AMD Radeon HD 6950 Graphics Card,
I looked all over the Internet for the right driver.. But I cannot find the one that works on our pc..
We use Windows 11 Pro X64

I have tried the most of drivers I could find, but none of them work as they should...
We have a HDR Display now, And with some drivers it is disabled.. Others it works with no problem.

As soon as we want to start a game for example Hitman 3..
It Does not start.. And with other games it prompts me to look for the new drivers for our graphics card...
That it is outdated... So please please help us fix this problem?

It would mean the world to us!!

I have added a pic, of the properties of the card with it, using the program speccy

Thanks for the help!

Best Regards!

362 views
Feb 10, 2023 at 05:11 PM

auto run

Hello and good pm. Can you please guide me on how to set boostspeed 13 to run auto.
456 views
Feb 10, 2023 at 07:25 AM

Файлы родителей

Здравствуйте,у меня на компьютере есть нужные родителям файлы но я хочу запустить очистку дисков как я могу уберечь или восстанавить эти файлы(это изображения, флешки нет)?
375 views
Feb 09, 2023 at 11:44 AM

wrong core amount

Hi,

Your program ver 13 reports that my I7 13700k have 12 cores but its supposed to be 16 with 24 treads. Why is that ?
305 views
Feb 08, 2023 at 05:59 PM

BoostSpeed always errors off

I installed 3 times and did 3 scans but each time it said:

Error EDrive not found Exception. Drive could not be found.

What can I do?
350 views
Feb 05, 2023 at 04:00 AM

external hard drive recovery

so i have ran check disk a few times on a external hard drive to see if i can possibly repair the thing and if not recover some things that are still on it. windows does not recognize the drive but 3rd party software does, so as i'm running check disk it sees one bad sector like at somewhat of the begging of the scan then it continues and runs almost to the end of the scan but does'nt qiute finish the scan, instead it suddenly stops, the screen goes black for a second and then it reboots windows and thats it. no log of what happened at the time of crash or the condition of the drive or the end result...nothing. so i'm wondering if you can shed some light on the situation and maybe some remedies if any? thanks, cweklund

P.S. under device at the top of this inquery what I choose does'nt apply to my question i just had to put something there so it would send. this is in regards to an external drive i have.
360 views
Feb 05, 2023 at 12:28 AM

Annoying Windows Pop Up Notification

A few months ago, it started to show up an annoying Windows pop up message stating that my laptop (Lenovo, Windows 10) needs DirectPlay feature. I don't even know what is DirectPlay neither what is used for. The message displays two options: install or skip installation of DirectPlay. No matter what I choose it keeps showing up every time I turn on my laptop.
my question is: how can I get rid of this annoying pop up Windows notification?
430 views
Feb 04, 2023 at 08:42 PM

Memory Insufficient

I am running Auslogics Disk Defrag 11 on a Windows 2012 R2 server.
Version 11.0.0.2
Full Version (PRO)
I have two drives I am trying to defrag. It used to work but now I am getting "Memory insufficient to perform this operation"

The drives are large:
R drive 83 TB - 19 TB free
S drive 40 TB - 18 TB free
It has 128 GB of memory
Page file is set set to automatic
I have a similar server and it does not have any issues.
Any settings or suggestions I could try.
I have been running Auslogic for about a year with no problem but since the last update I started having this problem on this one server.
357 views
Feb 03, 2023 at 08:39 PM

Drive local do Windows C:

I have on disk C: With 166 GB, the Windows 11 operating system and I just want the drive C: for Windows. In recent days it has been full and does not allow me to manage the available space, as it has free only 1.6 GB and honestly I do not know how to reduce files in C: which I find too risky because I can collapse the system. What was at risk of happening today. I ask: can you help me? Thanks
Manuel Araújo
386 views
Feb 02, 2023 at 04:44 PM

Fehler 0x80070570

Kann auf einen Ordner nicht mehr zugreifen. Was kann ich machen?
355 views
Feb 02, 2023 at 12:51 PM

RAM is getting full most of the time

Hi,

I have an 8GB RAM and getting full most of the time.

Is there a way or app that can auto optimize my RAM?

Looking forward to your reply.

Many thanks!

Regards,

Mark
329 views
Feb 02, 2023 at 12:54 AM

auslogics boostspeed

i hava auslogics boostspeed 12 and i paied for the new version 13. i didn't get he new version. can you send me a link to download the ne version.
477 views
Feb 01, 2023 at 05:48 PM

fichiers très très longs (240-250 caractères)

Solution pour les supprimer ils sont souvent dans USERS et/où windows 11
348 views
Jan 31, 2023 at 04:08 AM

Memory problems & Upgrade question

I want to upgrade to 13, but the only offer I have is for 3 PC's. I don't have 3; only 1 Is there a discounted rate now and in the future for one app?

I also have a problem with the fact that I have to use 2 memory hog apps. Do you have an app (similar to Iobit's) that will allow me o release unnessecary memory?
458 views
Jan 31, 2023 at 01:50 AM

Moving the $HOME$ Folder to amother drive

1. I regularily reinstall my system and need to move the system directories to another location.
2. I have an application that is looking to install a directory on the $HOME$ directory - currently this is on my C Drive and I need to move it to the D Drive.

I am looking for a script that will change the $HOME$ folder to the D Drive.

Please an you help I currently use windows 10 but will eventually be upgrading to windows 11
409 views
Jan 30, 2023 at 10:38 AM

Fences Requires Reentry of Product Code Everytime BoostSpeed Runs

Hi,

I have had Fences for many years. When BoostSpeed runs its weekly maintenance, I must re-enter the Fences Product Key to re-register the product. I do this and Fences works fine again.

This problem occurred several years ago and you provided a fix where BoostSpeed does not delete/address a file required for Fences related to the product key.

Would you please re-send those instructions if that would resolve the issue or advise other solutions to resolve?

Thank you,
Rich Sullivan
594 views
Jan 29, 2023 at 03:28 PM

Auslogics Boost speed

I subscribed to Boost spoeed 9 a while ago and it worked as expected.. It had a function of Scan Repair and sleep.. good for the end of the day.
However as the program is up dated it no longert has that function and I find I have to buy a new licence for each up date. . With out the scan repair and sleep ,it seems not now wortyh paying for more up dates.
What can i do and shall i lookj for another program that will do that for me

Thank you

Bob Parr
376 views
Jan 28, 2023 at 10:50 PM

Stop disbaling it

How do i get your software to not to disable Windows Search and search indexer
358 views
Jan 27, 2023 at 07:24 PM

Using Dedicated Graphics Card

Hello there,
I've got a problem with switching to my dedicated graphics card. For some reason games like CS:GO tend to run on integrated graphics. I've tried everything such as going to Nvidia Contol Panel and choosing cs:go, and setting it on my Nvidia card. When I go to Graphics settings and choose CS:GO it says Intel(R) HD Graphics 3000 for Power Saving and High Performance (which it shouldn't be like this) . I've installed the latest version of my Nvidia Card ( which is 391.35). The only way I can use my Nvidia Graphics for CS:GO is that I have to disable Intel(R) HD Graphics 3000 in Device Manager (which then I'm limited to 60HZ and can't change color settings)
I'm using an Asus Laptop( Asus K53SV)
Here is some information about the hardware that I'm using:
Geforce GT 540M
Intel(R) HD Graphics 3000


I hope you guys can help me with this and have a good day :)

850 views
Dec 28, 2020 at 11:45 AM

completed (order number: 3088xxxxx).

i cannot start boostspeed. they say its for my safety. i do not understand this
C:\Program Files (x86)\Auslogics\BoostSpeed blocked by integrator

850 views
Jan 21, 2022 at 02:50 PM

Defrag an SSD

I have been told not to defrag an SSD. Damage can result. True? If yes, how do I disable from Scan in BS!@?
849 views
Dec 10, 2020 at 10:57 PM

Blue Screen

When ever I try to update any Auslogics software to the latest version, I get a blue screen error on my laptop. This happened earlier with Auslogics Registry Defrag and now happening with Auslogics BoostSpeed.

I have to end up uninstalling and reinstalling the software.

A solution to this problem will be appreciated.

849 views
Nov 10, 2019 at 09:44 AM

This app won't run on your pc

I purchased this software to get rid of "This app won't run on your pc". So far, I have not managed to solve the issue. Is this software capable of fixing this problem?

Thank you,
David Jenkins
510.414.6175
848 views
Jun 01, 2021 at 05:12 AM

No Disk DeFrag menu option in Auslogics 10

I installed this today, paid $30.00 dollars for it (after using a free verison for years), and after one attemot at optimizing my SSD on my Acer Laptop, the prgram restarted after completion and when it did it no longer has the menu option to actually defrag anything. the only menus i have are "reports" "Portable version" "ask a question" and "auslogics store".

what's going on?

thanks,

Brian

848 views
Oct 31, 2021 at 03:18 PM

Intermittent PC Crashes/Freezes

To Whom It May Concern,

I intiated my original correspondence on the 5th November as indicated below:

I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.

This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!

I await an update at your earliest available opportunity.

Kind regards,

Ian

Ian R. W

Dear Ian,

Thank you for posting your question on our forum.

The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.

Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.

Running the command "sfc / scannow" in CMD under the admin might help with the issue.

You can also send to our support logs with system information and event viewer so that we can better understand the issue.

To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

To get logs from event viewer, please do the following:

1. Press the key combination "Windows" + "X"

2. Select "Event Viewer"

3. Expand the "Custom Viewer" subsection

4. Select "Administrative Events"

5. Expand the "Action" menu

6. Click on "Save all events in custom view as ..."

7. Save log to PC

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Upvote (0)

Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,

Your prompt response to my request for technical support is very much appreciated.

Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.

At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.

I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.

Kind regards

Ian

Ian R. W

[/private]
Dear Suzanna,

Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.

Kind regards,

Ian

Ian R. W

848 views
Nov 12, 2020 at 01:09 PM

Deleting A folder and file

Hi there,
How can I delete a file and folder that won't delete?

847 views
Nov 26, 2019 at 05:17 AM

Skype cannot sign in for several time

Hi,

It's pretty offen when my Skype cannot login or I'm unable to make any calls or send messages. My connection is fine, Windows works pretty good. Is ther any way to understand wha't going on?
847 views
Jul 30, 2019 at 02:23 PM

Upgrade to BoostSpeed 11

I paid for this software before it went to version 11. Now that it updated to 11 I have to purchase it again?

847 views
Sep 09, 2019 at 06:44 PM

Disengaged Microphone

I performed some of the scans and tweaks, which resulted in my system's microphone being disengaged. How can I re-engage the microphone that I need for my webinars.
846 views
Jan 30, 2021 at 02:56 PM

h78

Уважаемые господа!
Я получил извещение об доступном обновлении программы. Япопытался кликнуть обновление, но ссылка не кликается.... эта же проблема с отчетами, когда я пытаюсь кликнуть подробный отчет, он не кликается.
Что мне предпринять для устранения этой ошибки?

846 views
Jun 30, 2020 at 04:15 AM

Ipv4 and Ipv6 not connected

my Ipv4 and Ipv6 is showing it is not connected. ive tried a number of fixes including going to command prompts, ive tried going back to a restore point, however i keep getting an error message saying that files are corrupted and cannot be restored to a previous point. ive run windows trouble shooter, i get this error message 0x800f081f. even when i hard wire my computer using an ethernet cord, my internet does not remain on constantly, it will log me off the internet and back on multiple times. do you have a program that can clean up these window based errors, to be able to restore my computer? i believe the last update i got was 12-13-2020, the day prior to that, my wireless was working. anything you can suggest?
846 views
Dec 17, 2020 at 10:22 PM

WINDOWS BEHAVING IRRATICALLY

ive been having a lot of problems with windows like windows hangs with static playing through the speakers or randomly restarts or the blue screen of death and even the blue screen error message
ive tried all your fixes pertaining to my issues but it doesnt seem to have helped all that much
please help
846 views
Dec 18, 2020 at 05:19 AM

Bluetooth

No matter what I try, I cannot get my Bluetooth to connect to any of my paired devices. I was able to until recently. Do you suggest I do a repair of Windows 10 without losing files and apps?
846 views
Mar 19, 2021 at 07:46 PM

exploler.exe ошибка приложения сервиса

ПОДСКАЖИТЕ ЧТО ДЕЛАТЬ я очистил ненужные папки в как вдео иображения музыка перезагрузил ноутбук октрываю проводник жду секунд 10 пишет exploler.exe ошибка сервиса преложения и так каждый файл по типу панели инструментов скажите что делать пожалуйста а то меня мама убьет елси узнает она просто инода заходит в мой ноут и бдет спрашиват что уже бл такое и все пипец мене скажите прошу вас переустановка я оюсь делать это или мне надо вызывать мастера , еще я смотрле в инете что там водишь команду srw /scannow пошло до 84 процента сморю пишут показало есть неисправеные файлы исправил некоторые неисправились перезгрузили комп или ноутбук и появился синий экран оно дошло у меня до 84% и я остановил и я сейчас НЕЗНАЮ ЧТО ДЕЛАТЬ СКАЖТЕ ПОЖАЛУЙСТА ЧТО ДЕЛАТЬ ПРОШУУУ ВАС ОТ ВСЕГО СЕРДЦА
НО СЛИ ВЫБИРАЮ ЛЮЮ\БОЙ ФАЙЛ В ВАШЕМ ПРИЛОЖЕНИЕ ВСЕ ОК ЧТО ДЕЛАТЬ Я ВЫДЕЛЮ ЛЮБОЕ ХОРОШО Я ПРОСТО ХОЧУ ЧТОБ ВЫ ЭТО УВИДЕЛИ

846 views
Oct 27, 2020 at 11:59 AM

Speech Recognition in Word

Hi,
I am not able to set up Speech Regocntion or dictate.
What do I need to do? Keep getting language recognition dialogue although everything says it is set to English (UK).
Best,
Adrian

846 views
Jan 17, 2021 at 06:09 PM

Speaker Headset or head phones is unplugged message

Suddenly, I have no sound. Have run all the recommended troubleshooting in settings etc., have NEVER used headphones or headset on this laptop, don't know what else to try?
845 views
Mar 16, 2021 at 08:04 AM

Computer slowness one in internet

I have your free version of BoostSpeed 12 running on an old PC whose features are:
32bit Winsdows 7 Ultimate operating system
Processor AMD-A4-5300 APU with Radeon (tm) HD Graphics 3.40GHz
Memory 2.00GB (1.46GB usable)
I constantly suffer from great slowness when I connect to the Internet via WiFi
Yesterday, once BoostSpeed 12 was installed, I carried out its cleaning procedures, and after connecting to the internet it sent me a message on two occasions indicating slowness on my computer and that this would be resolved with the PRO version. I want to know if this is real, or if the problem lies in insufficient memory, old processor, or disk characteristics, or all of them, and should I buy a new computer; but, for the time being, I want to avoid this last option.
845 views
Jan 03, 2021 at 04:10 PM

Pro Version

Why won't my system allow me to upgrade to Pro Version? I have started getting a message - An Administrator has blocked you from using this App. That's not righty because I am the administrator and have checked my settings and can't see anything wrong. I have re-installed program and un-installed a few things that might be causing conflict and still can't find problem.
845 views
Jan 24, 2022 at 10:02 PM