1762 questions

Random ping spikes

Recently, while I play games my computer has random lag spikes for a few seconds. My computer isnt even a year old yet and just started doing it, how do i fix it?
348 views
Dec 28, 2022 at 11:54 PM

The Wireless Network Adapter cuts out

I keep losing the wifi connection while I am online. The Windows troubleshooter states the wireless network adapter has to be reset--which is does and the wifi works again...temporarily. Then it cuts out again and I go through the same drill, over and over.

What is messing with the WNA? No other device in my house using the wifi has this problem. Only my laptop I am using now.

Thanks...Shane Ostrom

450 views
Dec 28, 2022 at 08:20 PM

Boost Speed

The registry cleaner tells me it has cleaned 14000 or so items from Installed Programs. When I reboot and restart the process, i t still finds the same number of items.

Please advise.
450 views
Dec 27, 2022 at 08:17 PM

Slow startup

Good day, old person here.....

I am using Windows 10, do I need both Google Chrome AND Microsoft Edge? I sometimes receive a message from Auslogics saying I may have a privacy issue and that I should look at my privacy settings... but as there is no indication of what the privacy setting should be or what has changed, I don't know what I am supposed to be checking.

Patience and any help offered would be much appreciated!

Thanks & regards
Jacqueline Collier
410 views
Dec 27, 2022 at 09:45 AM

Empty Folder Cleaner and Windows

Does the Empty Folders Cleaner differentiate which folders should and should not be deleted in the Windows OC? The tool identifies hundreds in my C drive, and I assume those in the Windows' System, Program Files, Windows32, etc. should NOT be deleted, but I can't tell.
486 views
Dec 26, 2022 at 05:01 PM

duplicate files

Which duplicate files are safe to remove?
426 views
Dec 26, 2022 at 01:39 PM

Unable to update Windows 11 to 22H2....

My computer has stopped being able to use Windows Update to install normal updates, including Windows 11 22H2. All software and drivers are up to date. I have late generation motherboard (Asus Rampage VI Extreme), intel CPU 10980XE, and nVidia 3090. I have followed multiple scripts from the internet to clean out the software update folder. Any ideas?
376 views
Dec 25, 2022 at 08:29 PM

Löschen von Dateien

Hallo
bei mir ist eine " .pfx" Datei verschwunden. Unter Schnellzugriff wird sie noch aufgeführt. Im angegebenen Pfad steht sie nicht mehr. Was kann der Grund sein?
Herzliche Grüsse
Norbert Anderss

Antwort bitte in deutsch.
386 views
Dec 23, 2022 at 10:14 AM

Пропал сигнал микрофона

ПОсле установки программы и первоначального сканирования программа запроила перезагрузку. ПОсле перезагрузки сигнал от микрофона пропал. Ни приложения, ни само ОС не может получить от него сигнал. Хотя при поиске проблем через настройки ничего не обнаруживается.
441 views
Dec 22, 2022 at 08:47 PM

fragmented files

How do i get rid of the files that stay fragmented after defreagging ... i want to see all green or blue not red and yellow files after defrag .. are those files slowing my macjhine down and possible trojans in my system ?
365 views
Dec 22, 2022 at 07:07 PM

logiciels parasites

le lancement du courriel gmail et de google est vraiment très long.
d'autre part j'ai un une fenêtre d'information qui s'affiche de manière intempestive lorsque je suis connecté. Le logiciel qui a l'air de venir de windows, n'est pas supprimable
362 views
Dec 21, 2022 at 06:51 PM

How to allow advertisement come through Dailymotion application and website, whilest blocking advertisement traffic on every other website and application?

Dailymotion website, and Dailymotion.com website are conditioned to provide their services, under the condition the advertisement traffic is alloewd whilst providing their service.

If the advertisement is blocked, the service from dailymotion application and dailymotion.com website are not provided, due to their provisional condition of their service.

In short, how to undo the add block [advertisemnt bloc] feature from the Auslogic BoostSpeed 13?
359 views
Dec 21, 2022 at 11:21 AM

unnessasary delay

1, Why it take more than 10 to 15 minutes to open up BoostSpeed 12 ??

2, Why it takes more than 4 hours to finished the Deep Disk Cleaner ?????
353 views
Dec 20, 2022 at 02:23 PM

Rescue Center

HABE FOTO dUPLIKATE GELÖSCHT UND INS RrESCUE cENTER VERSCHIEB EN LASSEN:
wIE7WO finde ich das Rescue Center, für den Fall, dass ich die gelöscghten wiederholen möchte?
434 views
Dec 19, 2022 at 03:16 PM

ПОМОГИТЕЕЕЕ

здравствуйте что означает система прирываний
377 views
Dec 18, 2022 at 05:34 PM

Windows 11, PC Sleeps when it shouldn't

My W11 (Home edition) desktop PC has the following settings

'Power mode' set to 'Best performance' and

'When plugged in, put my device to sleep after' set to 'Never'.

Despite this, the PC goes to sleep after a few minutes of being idle, which in turn kills RDP sessions which I do not want to happen.

There must be other settings somewhere which are overriding the 'Never' setting. Please help me understand what they are and how to change them.

Thank you and best regards
Phil Parkin
393 views
Dec 17, 2022 at 12:02 PM

Bootspeed pro

I own a copy of Bootdspeed Pro. I cannot delete the Google cookies from Protect browser.
Help.

Dr. Brian Casey
474 views
Dec 17, 2022 at 01:22 AM

Programa não esta fazendo scan

Quando eu peço para fazer varredura o programa interrompe e apresenta o seguinte log
448 views
Dec 16, 2022 at 12:47 PM

SYSTEM SCAN

I have boostspeed 13 Pro. When I do a system scan, the results come back so many mb deframented, etc. But when I resolve, it only clean sonme of them. Maybe 10 mb less. It cleans less on defrag and junk. If i scan again, it cleans all. Why should I have to do it twice? Also, can I set up system scan to be automatically done? And if I can, how do I do it? Please advise.

Thank You,

Doug
gambichler5@aol.com
412 views
Dec 15, 2022 at 09:38 PM

automatic

bonjour je aimerais automatic maintenance fasse registry cleaner
387 views
Dec 15, 2022 at 08:15 PM

defrag 10 running sooo slow

Used to run fast, I have changed the advanced settings, now running slow,
I guess you cannot know which advanced settings I have enabled, (most of them)
what do you think? and what is your best guess as to my problem?

838 views
Aug 09, 2021 at 08:23 AM

Skype cannot sign in for several time

Hi,

It's pretty offen when my Skype cannot login or I'm unable to make any calls or send messages. My connection is fine, Windows works pretty good. Is ther any way to understand wha't going on?
837 views
Jul 30, 2019 at 02:23 PM

This app won't run on your pc

I purchased this software to get rid of "This app won't run on your pc". So far, I have not managed to solve the issue. Is this software capable of fixing this problem?

Thank you,
David Jenkins
510.414.6175
837 views
Jun 01, 2021 at 05:12 AM

USB-C Gigabit Ethernet Mini Adapter does not indetify network

I have just purchased a USB-C Gigabit Ethernet Mini Adapter and I cannot connect to the internet with it. The device connects to my computer and is recognised, but it says "Unidentified Network" and underneath "No Network". My machine uses Windows 10. Can you help fix this problem?

I have exchanged the USB-C device because I thought it was faulty, but the same problem is repeated.
837 views
Mar 19, 2021 at 01:30 AM

WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

836 views
Oct 22, 2020 at 01:19 PM

ошибка

КОД ошибки 0х80070005 - блокирует открытие справки, практически всю настройку компьютера в панели управления,в загрузке. Не знаю как избавиться от этой ошибки.Если возможно,помогите.
835 views
Feb 07, 2021 at 08:33 AM

Computer slowness one in internet

I have your free version of BoostSpeed 12 running on an old PC whose features are:
32bit Winsdows 7 Ultimate operating system
Processor AMD-A4-5300 APU with Radeon (tm) HD Graphics 3.40GHz
Memory 2.00GB (1.46GB usable)
I constantly suffer from great slowness when I connect to the Internet via WiFi
Yesterday, once BoostSpeed 12 was installed, I carried out its cleaning procedures, and after connecting to the internet it sent me a message on two occasions indicating slowness on my computer and that this would be resolved with the PRO version. I want to know if this is real, or if the problem lies in insufficient memory, old processor, or disk characteristics, or all of them, and should I buy a new computer; but, for the time being, I want to avoid this last option.
835 views
Jan 03, 2021 at 04:10 PM

Не очищается корзина

Не могу очистить корзину,требуется разрешение администратора компьютера,кроме меня больше нет пользователей на этом компьютере !
Восстановить файлы не получается,очистить нельзя,вырезать тоже,проверял компьютер на вирусы и делал проверку дисков,всё хорошо
Что делать,как очистить корзину ? Меня это очень раздражает !
Windwos 10 x64

835 views
Nov 09, 2020 at 07:12 AM

Suggestion to mute certain notifications

I have an anti-virus program that always run and notified by Boostspeed (an item just added into.... start-up), "C:\Program Files\Bitdefender\Bitdefender 2017\bdagent.exe" , in the Registry/run of the Startup Manager. How can I mute this particular notification from poping up? It is too frequent.
I suggest an exception based notification where we can right-click a particular line in the Startup Manager to mute the message, but still allow it to execute (on startup).

thank you, hoping this feature will still be in version 12.

By-the-way, I could not find "Bitdefender" in the subcategory drop down list for this subject.

835 views
Jan 14, 2021 at 08:24 AM

Disengaged Microphone

I performed some of the scans and tweaks, which resulted in my system's microphone being disengaged. How can I re-engage the microphone that I need for my webinars.
834 views
Jan 30, 2021 at 02:56 PM

Using Dedicated Graphics Card

Hello there,
I've got a problem with switching to my dedicated graphics card. For some reason games like CS:GO tend to run on integrated graphics. I've tried everything such as going to Nvidia Contol Panel and choosing cs:go, and setting it on my Nvidia card. When I go to Graphics settings and choose CS:GO it says Intel(R) HD Graphics 3000 for Power Saving and High Performance (which it shouldn't be like this) . I've installed the latest version of my Nvidia Card ( which is 391.35). The only way I can use my Nvidia Graphics for CS:GO is that I have to disable Intel(R) HD Graphics 3000 in Device Manager (which then I'm limited to 60HZ and can't change color settings)
I'm using an Asus Laptop( Asus K53SV)
Here is some information about the hardware that I'm using:
Geforce GT 540M
Intel(R) HD Graphics 3000


I hope you guys can help me with this and have a good day :)

834 views
Dec 28, 2020 at 11:45 AM

Bluetooth

No matter what I try, I cannot get my Bluetooth to connect to any of my paired devices. I was able to until recently. Do you suggest I do a repair of Windows 10 without losing files and apps?
834 views
Mar 19, 2021 at 07:46 PM

BoostSpeed ​​11

Приветствую уважаемые! Во-первых:после оптимизации жёсткого диска"С" SSD c ОС , диск перестал открываться в предварительной программе запуска(BIOC) Windows 10 pro версии 1903, прекидывал диски местами результатов нет " Мёртвый" подскажите как его реанимироваь??? Пришлось записывать ОС на обычный жесткий диск. В цело мне ваша программа нонравилась - поддержка обяного жесткого диска значительно лучше чем другие...

834 views
Oct 26, 2019 at 04:09 PM

Speech Recognition in Word

Hi,
I am not able to set up Speech Regocntion or dictate.
What do I need to do? Keep getting language recognition dialogue although everything says it is set to English (UK).
Best,
Adrian

834 views
Jan 17, 2021 at 06:09 PM

Некорректная работа со сторонним ПО

Здравствуйте.
Пользуюсь Auslogics BoostSpeed недавно. Еще не во всем разобрался.
Столкнулся с проблемой что каждый раз после сканирования компьютера и последующей очисткой вашей программой, у меня перестает работать Google Drive File Stream. Уже в исключения вносил папки Google Drive в ProgrammFiles и в папке кэша. Все равно перестает работать.
Подскажите как быть или в чем проблемма.
Система:
Windows 10-Home 64-bit, v.1809, сборка 17763.737.
Intel(R) Core(TM) i5-8265U CPU@1.6-1.8 GHz; RAM - 8 Gb.

833 views
Nov 13, 2019 at 09:57 AM

Right click slow

How do I go about fixing the right click in windows 10 using your basic program?
833 views
Dec 16, 2021 at 05:10 PM

pendrive got corrupted when i applied free up space to it by auslogics boostspeed

two days ago i have performed an action named "free space wiper" to my pendrive because i wanted to format my pendrive but befor i proceed to this action i proceed to free space wiper and i have applied to my pendrive , i don't no why but the operation stoped automatically on 33% , then i have tried to restart that operation but my pendrive was not listed on removable devices, then i have eject and remounted but still my pendrive was not listed on removable devices , then i mounted my pendrive to another system luckily that system identified my pendrive but when i tried to perform format operation to my pendrive , that shows me an error that" this disk is write protected" and after that "windows can't format removable drive:H" .....

and that's how my pendrive got corrupted by performing an operation "free space wiper"

833 views
Aug 23, 2020 at 01:20 PM

外付けHDDのデーター復元

Auslogics bootSpeed 12のマイタスクの項目を処理したら、外付けHDDのデーターが消去されてしまいました。あまり画面を見ず、いいかげんに処理してしまいました。
File Recoveryでデーターを復元したいのですが、その方法を教えて下さい。
尚外付けHDDは、デスク管理上では、認識しています。RAW 正常 ベーシック データーパーティションとなっています。
しかしエラーメッセージがでます。F:¥にアクセスできません。このボリュームは認識可能なファイルシステムではありません。必要なファイルシステムドライバーがすべて読み込まれているか、ボリュームが壊れていないか確認してください。とのエラーメッセージです。
コンピュータ上では認識していますが、しかしFile Recovryを開くと、HDDは認識されていません。どうしたらいいのでしょうか???
このHDDには、重要なデーターが入っています。データー復元は失敗でいません。
ダメでしたら、業者にだします。
833 views
Nov 30, 2021 at 10:05 PM

No Disk DeFrag menu option in Auslogics 10

I installed this today, paid $30.00 dollars for it (after using a free verison for years), and after one attemot at optimizing my SSD on my Acer Laptop, the prgram restarted after completion and when it did it no longer has the menu option to actually defrag anything. the only menus i have are "reports" "Portable version" "ask a question" and "auslogics store".

what's going on?

thanks,

Brian

832 views
Oct 31, 2021 at 03:18 PM

Pro Version

Why won't my system allow me to upgrade to Pro Version? I have started getting a message - An Administrator has blocked you from using this App. That's not righty because I am the administrator and have checked my settings and can't see anything wrong. I have re-installed program and un-installed a few things that might be causing conflict and still can't find problem.
832 views
Jan 24, 2022 at 10:02 PM